How to Make Your Pet Store Easy to Navigate

Ever since the pandemic, there has been a notable increase in the number of households with pets. Most pet owners consider their pets to be a part of their family and care deeply about their needs. It’s hardly surprising, therefore, that the pet care market size in the US is expected to reach $22.5 billion … Continue reading How to Make Your Pet Store Easy to Navigate

Running a Pet Store? Audit These 5 Things to Ensure Safety and Compliance

Your pet shop’s adherence to safety and compliance standards is crucial to improving the customer experience, employee safety, and perhaps most importantly, the health and safety of the animals you sell. You’ll need to run regular partial or full audits of your store to catch issues as they arise.  The best audit strategy is typically … Continue reading Running a Pet Store? Audit These 5 Things to Ensure Safety and Compliance

How to Run a Successful Thrift Store

As consumer demand for sustainability and minimalism continues to grow, secondhand products are back in vogue. The market is expected to grow 11X faster than the retail clothing sector and may reach $77 billion by 2025.  Indeed, with 16-18% of Americans shopping at thrift stores in a year, the secondhand market is gaining a lot … Continue reading How to Run a Successful Thrift Store

What Are Brand Standards?

Brand standards span broad areas of the operations of a franchise network, including customer service, product preparation, merchandising, cleanliness, human resources, security, loss prevention and fire prevention. They govern how specific tasks should be completed and what a successful implementation outcome entails. Most customer-facing franchise-based groups, especially in industries such as hospitality, food service and … Continue reading What Are Brand Standards?

7 Tips to Successfully Manage a Retail Co-op

Values related to sustainability, community, and corporate social responsibility (CSR) have become front and center for consumers, which is why many brands have ramped up their CSR efforts over the last few years.  However, it’s worth pointing out that some retailers have long been prioritizing these values.  We’re referring to co-op stores. Also known as … Continue reading 7 Tips to Successfully Manage a Retail Co-op

6 Ways to Save Time During Site Visits and Inspections

It’s no secret that site visits are incredibly important to your retail operations. Store audits and inspections enable you to evaluate programs and initiatives, ensure compliance, and even connect with teams on the ground.  However, they can also take time. Between audit preparations, travel time, inspecting stores, and following up, site visits can take anywhere … Continue reading 6 Ways to Save Time During Site Visits and Inspections

Animal Care Checklist For Pet Stores

This animal care checklist for pet stores is based on the Pet Retail Store Best Management Practices of the Pet Industry Advisory council. The Pet Industry Joint Advisory Council (PIJAC) has developed the following Best Management Practices (BMPs) as a guide for retail pet stores in developing excellent husbandry and care standards for the animals … Continue reading Animal Care Checklist For Pet Stores

Commercial Restroom Cleaning Checklist

Use this checklist to ensure the restrooms at your hotel, restaurant or commercial facility remain clean and healthy for customers and staff. To ensure your restrooms function properly and are not unpleasant for customers, also refer to the Washrooms Inspection Checklist. Pre-cleaning Protective equipment worn, including gloves and goggles where spraying is involved.Wet Floor signs … Continue reading Commercial Restroom Cleaning Checklist

How To Protect The Brand With Site Visits

Creating a strong, recognizable brand takes a ton of work. You need to ideate, craft the right messaging, and ensure that it resonates with your target market. Equally important is maintaining brand consistency, especially if you’re running multiple stores. To build trust and loyalty, you must provide the same brand experience across all customer touchpoints.  … Continue reading How To Protect The Brand With Site Visits

6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores

Having high standards and a strong plan of action is great, but even the best strategies will fall flat if they aren’t carried out properly.  As Larry Bossidy, former AlliedSignal CEO wrote in the bestselling book, Execution: The Discipline of Getting Things Done, “Strategies most often fail because they aren’t well executed.” This lesson rings … Continue reading 6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores

How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist

Store Operations Checklist

Use a store operations checklist and regularly inspect your locations to ensure brand standards are upheld and stores are running optimally. Use this sample Store Operations Checklist to create or update store standards or operations programs across your locations. First impressions On a scale of one to ten; how presentable is the store? Are carts … Continue reading Store Operations Checklist

Visual Merchandising Checklist

Eighty-six percent of retailers report there is a correlation between well-executed visual merchandising and conversion rates. Using a Visual Merchandising Checklist in-store helps ensure your programs are executed on time and across all locations. Use this sample Visual Merchandising Checklist to create or update your visual merchandising program across your locations. STORE EXTERIOR The store … Continue reading Visual Merchandising Checklist

What Does It Take to Be a Successful Director of Operations?

The director of operations is crucial to the success of national retail chains. Anyone who takes on this role is tasked with managing high-ranking staff such as district and general managers. In some cases, they’re also in charge of overseeing the high-level operations of multiple locations, as well as defining the operational strategy of the … Continue reading What Does It Take to Be a Successful Director of Operations?

How to Scale Your Operations from Regional to National

Many growing businesses reach a point where they start to outgrow their current market. Perhaps you’ve already managed to capture a large chunk of customers in your local area. Maybe your regional business has grown to become the top choice in your category. Whatever the case, you may find yourself exploring the possibility of expanding … Continue reading How to Scale Your Operations from Regional to National

Loss Prevention Checklist

Loss prevention is a very real challenge for retailers. Shrinkage is a problem that costs retailers billions of dollars every year due to external theft, internal theft, and administrative errors. Regularly using a Loss Prevention Checklist across your locations ensures compliance with policy, reinforces training, and demonstrates loss prevention is a priority for your business.    … Continue reading Loss Prevention Checklist

Health and Safety Checklist

A comprehensive health and safety inspection program protects your business. Use this sample health and safety checklist to create or update your health and safety program across your locations. Employee Handwashing Employees are aware of company handwashing standards and practices including scrubbing hands for a minimum of 20 seconds and lathering backs of hands, between … Continue reading Health and Safety Checklist

Food Safety Checklist

Incorporating a food safety checklist into your health and safety program not only keeps you compliant and protects the brand from claims, lawsuits, and other headaches but also encourages staff to act appropriately. “The audit process itself becomes a driver for people to not only comply, but to actually have the right behaviors and be … Continue reading Food Safety Checklist

Compliant IA Announces Rebrand to Bindy

For Immediate Release Toronto, ON, November 23rd, 2021 Compliant IA Rebrands to Bindy to Reflect Growth and Diversification. Compliant IA, a leading supplier of cloud-based retail execution solutions, announced today that it has completed a major rebranding. The rebrand to Bindy reflects the way the company has grown and diversified in recent years. The company … Continue reading Compliant IA Announces Rebrand to Bindy

How to Audit Your Beer and Wine Retail Stores

Despite being a mature category, the alcoholic beverages market continues to grow. Analysts are forecasting a CAGR of 2% from 2018 to 2025, a performance that’s driven by an increase in young adult consumers and a rise in disposable income. This is great news for retailers specializing in beer, wine, and spirits. However, it’s important … Continue reading How to Audit Your Beer and Wine Retail Stores