How to Use Site Inspections to Reduce Commercial Insurance Premiums

A site inspection keeps your business, employees and customers safe by identifying potential hazards and risks. Here are some tips on using site inspections to reduce commercial insurance premiums. While an insurance company will often send an inspector to survey the site when you insure a new property and business, taking a preemptive approach can … Continue reading How to Use Site Inspections to Reduce Commercial Insurance Premiums

3 Steps to Easier, Faster Store Execution

Retail is a highly-competitive industry with generally tight margins. Managing inventory, leases and labor costs alone make retail profitability a difficult balancing act at the best of times. But that's not all. Today's retailers must adapt to rapidly changing customer sentiments, weather and the pressures of e-commerce. Add a pandemic to the mix and it … Continue reading 3 Steps to Easier, Faster Store Execution

How to Manage Store Operations Remotely

Pre-covid 19, district and area managers physically visiting the stores in their respective district, cluster or region (aka store audit, store walk, inspection, or visit) was seen as a cornerstone of healthy, and normal, store operations. Even with stores reopening, many district managers are now unable, sometimes forbidden, to spend time on the road and … Continue reading How to Manage Store Operations Remotely

Retail Task Management – A Comprehensive Guide

Task execution at store level is a challenge for most retailers.  An effective task management system drives store execution, participation and engagement to new heights. A common mistake retailers make is trying to manage tasks over email. It is next to impossible to keep on top of complex programs and many moving parts through email … Continue reading Retail Task Management – A Comprehensive Guide

4 Types of Inspections that Protect Store Operations

Conducting store inspections (also called retail audits, store visits, or store walks) should be on every retailer’s agenda to protect store operations. Why? Store inspections promote higher overall compliance with brand standards, shrink the gap between stores and head office, and improve customer experience by ensuring merchandising, service, and safety standards are executed consistently. So … Continue reading 4 Types of Inspections that Protect Store Operations

How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist

Store Communication and Execution: A Comprehensive Guide for Retailers

Who is this guide for? This Store Communication - A Comprehensive Guide for Retailers is for multi-unit retailers in industries such as pharmacies, spas, clinics, telecommunications, furniture, thrift, and quick-service/fast-casual restaurants. This guide also helps manufacturers or distributors of consumer packaged goods. Communication and proper execution of store programs and directives remains a pain point … Continue reading Store Communication and Execution: A Comprehensive Guide for Retailers

3 Ways to Save Money on Store Visits

Whether you are a district manager, regional, territory, sales or cluster manager, you regularly have to visit the stores you are responsible for. Here are three ways you and your organization can save money on collecting and actioning store visit data. Consolidate Visits From Multiple Departments The needs of the merchandising department, the operations department, … Continue reading 3 Ways to Save Money on Store Visits

The Business Case for Using Checklists and Inspections in Retail

Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs...these costs are real and have a direct effect on a store's bottom line. Control your costs and if you sell a product for which there is demand in the … Continue reading The Business Case for Using Checklists and Inspections in Retail

What is a Retail Audit?

A retail audit is a smart checklist. It is based on a form, has points, best-practice pictures, supporting files, conditional items, critical items and action plan recommendations. Retail audits, also called store walks or store inspections, help execute brand standards, as well as identify, track and resolve deficiencies. Corrective actions Retail audits let retail operators … Continue reading What is a Retail Audit?

What is a Smart Checklist?

A smart retail checklist has points, best-practice pictures, supporting files, conditionals and action plan recommendations. It allows company standards to be checked, deficiencies tracked, assigned and resolved. It guarantees programs and policies are deployed in full, in time, in every store. A smart retail checklist is typically built online with a Form Builder or in … Continue reading What is a Smart Checklist?

Retail Audits – The Definitive Guide

Who is this Guide for? This guide for retail audits is for multi-unit retailers in industries like restaurants, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also helps parking operators and manufacturers or distributors of consumer packaged goods. If you need to collect or validate data in stores/geographic locations, this definitive … Continue reading Retail Audits – The Definitive Guide

Operations Software: Should you Buy or Build?

Retailers, manufacturers, distributors and operators are all struggling to do more with less. Fewer people, less budget, less time. You need to check brand standards, you need to collect data from the field, you need to send tasks to stores. You need to do all of that with limited resources. Do you buy or build? … Continue reading Operations Software: Should you Buy or Build?

In-store Data Collection vs. Retail Audit

Type "mobile data collection" in your favorite search engine and you will find a large number of vendors in this category. Unfortunately, data collection alone is not enough. Why? Data collection is a means to an end, not an end in itself. Focusing on the means makes you miss out on the benefits of the … Continue reading In-store Data Collection vs. Retail Audit

Prevention vs. Reaction

You own or manage a retail business. Should you spend your time and energy preventing issues before they happen or deal with them when they do? Let's dive in. Prevention Prevention is the store manager servicing the equipment to avoid unplanned failure. It is the kitchen staff storing egg-based products in the refrigerator and frequently … Continue reading Prevention vs. Reaction

5 Steps to Implementing a Retail Data Collection Program

Retail data collection consists of capturing, storing and reporting on data about the state and performance of retail stores at a certain point in time and over time. This post presents several guidelines and best practices for setting up a successful program, especially in the context of multi-unit retail. Step 1: Define the scope of … Continue reading 5 Steps to Implementing a Retail Data Collection Program

Choose a Retail Audit Software Vendor in 6 Steps

Presenting customers with options is part of the Bindy culture. Let's discuss how to choose a retail audit software vendor, in six steps. Being a retail audit software vendor ourselves, it is arguably difficult not to be biased. For this reason, we try to remain neutral in the general discussion while also identifying what Bindy … Continue reading Choose a Retail Audit Software Vendor in 6 Steps

10 Reasons Why Retailers Need Store Audit Software

We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Need Store Audit Software

4 Pain Points of Retail Operations (and Ways to Relieve Pain)

Do you suffer from chronic "field pain? This sort of pain hurts sales, increases costs and damages the brand. This pain hurts financially, slows down operations and puts the business at risk. Do you need relief? Read on. THE pAIN OF Relying on “theory”. Theory is what head office envisions, in terms of merchandising initiatives … Continue reading 4 Pain Points of Retail Operations (and Ways to Relieve Pain)

3 Types of Store Audits Every Retailer Should Conduct

Conducting store audits should be on the to-do list of every retailer, and for good reason — retail audits help you uphold company standards, improve operations, and promote a safe in-store experience. But what exactly are the types of store audits you should conduct and how often should you do them? More importantly, how can … Continue reading 3 Types of Store Audits Every Retailer Should Conduct