Online reviews make a huge difference in where people choose to eat these days. 90% of diners research restaurants online before choosing a place to eat. 33% won’t eat at any place that has fewer than four stars. Ultimately, this means that negative reviews have a significant impact on a restaurant. In addition to reducing … Continue reading Top Reasons People Leave Negative Restaurant Reviews (and How to Fix Them)
In the food service and hospitality business, running a single-unit operation is hard enough, but managing several locations multiplies the challenges. Customers expect a dependable, consistent quality of food, service, and ambiance with each and every visit to each and every location. You might be providing exceptional dining experiences at your flagship establishment, but that’s … Continue reading How to Offer a Consistent Dining Experience Across Several Locations
A retail audit system helps multi-unit retailers achieve store-level compliance with brand standards such as operations, service and merchandising standards. How can retail audits help Quick Service Restaurants (QSRs) and why do QSRs need retail audits? Here are 10 reasons why the QSR industry needs retail audits. Health and safety When preparing and serving food, … Continue reading Why do Quick Service Restaurants Need Retail Audits?