How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist

6 Essential Tools Every District Manager Should Use

While your success as a district manager largely depends on your skills and knowledge, the tools that you’re using can significantly affect how well you do your job. That’s why it’s vital that you utilize solutions (i.e., apps, platforms, services, etc.) that keep you informed, boost your productivity, and make your job easier overall. Need … Continue reading 6 Essential Tools Every District Manager Should Use

Retail Audits – The Definitive Guide

Who is this Guide for? This guide for retail audits is for multi-unit retailers in industries like restaurants, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also helps parking operators and manufacturers or distributors of consumer packaged goods. If you need to collect or validate data in stores/geographic locations, this definitive … Continue reading Retail Audits – The Definitive Guide

Loss Prevention Checklist for Parking Operators

Loss prevention is a set of policies and procedures designed to minimize theft, fraud, vandalism and waste. Use this sample Loss Prevention Checklist for Parking Operators to create or update your loss prevention program across your parking lots and sites. General Record date of the last LP Audit Location has a key control log for … Continue reading Loss Prevention Checklist for Parking Operators

4 Loss Prevention Tips to Help You Keep All Your Holiday Profits

The holidays are just a few short weeks away and we know that you and your staff are working hard on sales, promotions, and other seasonal programs. Before rolling out your initiatives, ask yourself: are you working just as hard to minimize loss in your business? While the holidays bring in more customers and sales, … Continue reading 4 Loss Prevention Tips to Help You Keep All Your Holiday Profits

Why Store Execution Matters

We've all heard "retail is detail" Let's find out what that means and why execution is so important. Vision vs. Reality The vision is what head office envisions. The vision hopes to deploy merchandising initiatives and seasonal programs to produce a certain outcome such as higher sales, lower costs and/or higher customer satisfaction. The vision … Continue reading Why Store Execution Matters

5 Steps to Implement a Retail Audit Process

Implementing a retail audit process is neither time-consuming nor difficult. It is perhaps one of the easiest things an operations/sales team can do to boost in-store execution, customer satisfaction and sales. Here is how you can implement a retail audit process in five steps: Step 1: Ask yourself: do you need retail audit software? Asking … Continue reading 5 Steps to Implement a Retail Audit Process

Excel / Email vs. Bindy

Most customers come to Bindy with an existing retail audit workflow developed in house. It usually involves Excel™, email, phone calls and a large investment in human sweat equity to compile the data that was collected. Anyone who has ever experienced the pain of collecting, distributing and compiling data like this will invariably think...there has … Continue reading Excel / Email vs. Bindy

Misconceptions about Brand Standards

Let's be completely honest. Are your franchisees, stores and locations really on top of brand standards? A survey by the In-Store Implementation Network sought to quantify a facet of this issue, specifically merchandising, and asked retail professionals how they measure performance of in-store merchandising. Twenty-eight percent of those surveyed responded that they "make the assumption … Continue reading Misconceptions about Brand Standards

Why do Quick Service Restaurants Need Retail Audits?

A retail audit system helps multi-unit retailers achieve store-level compliance with brand standards such as operations, service and merchandising standards. How can retail audits help Quick Service Restaurants (QSRs) and why do QSRs need retail audits? Here are 10 reasons why the QSR industry needs retail audits. Health and safety When preparing and serving food, … Continue reading Why do Quick Service Restaurants Need Retail Audits?

Do You Need Retail Audit Software?

Asking a retail audit software vendor whether you need retail audit software may be like asking a shoe salesperson whether you really need shoes. And yet the answer may surprise you. The economics of automation hinge on your activity and the exposure, liability and costs that inconsistent or poor execution may have on the brand's image and … Continue reading Do You Need Retail Audit Software?

How Much do Retail Audits Cost?

There are now mature, highly efficient, largely automated systems for conducting retail audits. Some organizations devise their own system, one or more "checklists", usually with Excel and email. Is this approach practical and cost-effective? In this post, we compare how much retail audits cost, with and without retail audit software. Let's get started. Excel and … Continue reading How Much do Retail Audits Cost?

Who Benefits from Retail Audits?

Retail audits and store visits are proven to drive brand standards, increase customer satisfaction and mitigate risks in multi-unit retail. How exactly do retail audits benefit you? Here are some of the benefits you can expect from retail audits. Head Office Lower total cost of ownership than Excel™ and paper-based visits. Home-grown solutions are often … Continue reading Who Benefits from Retail Audits?

District Managers or Checklists?

Let's say you need to check brand standards across your business, for all franchisees and locations. How do you do that? Do you rely on district managers, their experience and personal touch or do you deploy checklists for all to fill-out? Checklists largely consist of yes/no answers to standard questions. When a district manager fill-out … Continue reading District Managers or Checklists?

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Calibrating Checklists and Teams

In a retail and hospitality environment, a checklist is a collection of brand standards and best practices. What goes on the checklist reflects what matters to the brand (strategic initiatives, seasonal programs, etc…), what the brand is required to do (laws and regulations, health and safety, etc…) and what it aspires to be, operationally and … Continue reading Calibrating Checklists and Teams