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The Dangers of Treating District Managers as a Cost Center

Not long ago, I met a regional director. To improve his bottom line, he was considering cutting down district managers to a single individual to oversee 50 franchisees. My suggestion to him was not to bother managing the stores at all at that point. When will retail networks understand that district management is not a … Continue reading The Dangers of Treating District Managers as a Cost Center

a Hospitality Masterclass From a Gyro Take-Out

I live in the center of Toronto’s Greektown neighborhood. In a place like this, you’d think I could find a good Gyro. Let me assure you, Alexandros does not disappoint in this regard. The gyro is tender, juicy, and perfectly garlicky. But what I love the best about Alexandros is the feeling of getting a … Continue reading a Hospitality Masterclass From a Gyro Take-Out