Employee implementing policy change for hand sanitizer

Case Study: How a C-Store Group Updated Policies at 700+ Locations

Retail always moves fast, but with the outbreak of COVID-19, businesses need to adjust their operations and health and safety policies daily (sometimes hourly). Management has a responsibility to quickly communicate policy changes and best practices across their stores. It’s crucial that employees are working with the most up to date information to keep themselves … Continue reading Case Study: How a C-Store Group Updated Policies at 700+ Locations

Retail Task Management, Comprehensive Guide

Task execution at store level is a challenge for most retailers.  An effective task management system drives store execution, participation and engagement to new heights. A common mistake retailers make is trying to manage tasks over email. It is next to impossible to keep on top of complex programs and many moving parts through email … Continue reading Retail Task Management, Comprehensive Guide

How-to and case study to Quickly Execute a Product Recall

Problem: Executing a Product Recall The Center for Disease Control and Prevention lists 36 investigations for foodborne E. coli outbreaks for 2019 alone! The latest culprit, romaine lettuce, was identified in November 2019. Forty people in 16 states became ill with the outbreak strain of E. coli O157:H7. The result was a massive product recall. … Continue reading How-to and case study to Quickly Execute a Product Recall

How to Implement Two-Way Communication Between Stores and Head-Office

If you have retail stores, or franchisees, you need to send and receive information from stores. How to do this effectively is less obvious. Let's dive in.  From head-office to the stores Head office needs to communicate information to all/some stores, in all/some regions. These packets of communication travel "downward" and may be used to … Continue reading How to Implement Two-Way Communication Between Stores and Head-Office

What is retail Execution? Purpose, Scope and Best Practices.

Retail execution is the set of practices and enabling technologies responsible for the complete and timely implementation of store programs, standards and directives at store level. This article sheds some light on the purpose, scope and best practices of retail execution. The intended audience is merchandisers, retail operations professionals, area sales professionals, consumer packaged goods … Continue reading What is retail Execution? Purpose, Scope and Best Practices.

What Is Retail Task Management?

Retail task management is the process of managing tasks including priority, due date, granular distribution to selected recipients (typically store management), tracking and reporting. Task management helps retail brands achieve specific goals through the distribution of actionable and trackable requests. Key Functions of Retail Task Management software Retail Task Management software needs to: Allow users … Continue reading What Is Retail Task Management?