Audits, Tasks and Communication
Retail and Hospitality Operations
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and GoSpotCheck. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting … Continue reading Bindy vs GoSpotCheck
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and VisitBasis. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting … Continue reading Bindy vs. VisitBasis
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and Action Card. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, … Continue reading Bindy vs. Action Card
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and Repsly. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting … Continue reading Bindy vs. Repsly
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and SafetyCulture. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting … Continue reading Bindy vs. SafetyCulture
In this post we compare the features and benefits of two leading retail audit platforms, Bindy and GoAudits. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting … Continue reading Bindy vs GoAudits
In this post we compare the features and benefits of two leading audit and task management platforms, Bindy and WorkJam. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in … Continue reading Bindy vs. WorkJam
In this post we compare the features and benefits of two leading audit and task management platforms, Bindy and Zipline. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in … Continue reading Bindy vs. Zipline
In this post we compare the features and benefits of two leading audit and task management platforms, Bindy and Zenput. Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in … Continue reading Bindy vs. Zenput
Choosing the right retail audit / store inspection software provider will elevate your retail or hospitality business. It starts with executing programs and standards at every site, every time. It lets you drive the retail network forward with actionable reports, photos, videos, signatures, and a closed-loop corrective workflow. However, with so many options available, it’s … Continue reading Best Retail Audit Software
Whenever possible, Bindy recommends a gradual roll-out where some users/districts are trained, feedback is collected, the forms/workflow adjusted, and the program iteratively expanded by training another batch of users/districts. We call this step “calibration”. In a retail and hospitality environment, a checklist is a collection of brand standards and best practices. What goes on the … Continue reading ⭐ Retail Audit Calibration
Retail audits, hotel audits and site inspections are known to protect the brand, drive brand standards, increase customer satisfaction and mitigate risks in multi-unit retail and hospitality. Having said that, how exactly will retail audits benefit you? Here are some of the benefits you can expect from regularly visiting and auditing your sites and facilities. … Continue reading ⭐ Who Benefits from Retail and Hospitality Audits?
Creating a strong, recognizable retail or hospitality brand takes a lot of work. You need to ideate, craft the right positioning, and ensure that it resonates with your target market. Equally important is maintaining brand consistency and brand standards, especially if you’re running multiple stores, hotels or sites. To build trust and loyalty, you must … Continue reading ⭐ 6 Ways to Protect The Brand With Retail and Hospitality Audits
When district managers visit sites in the context of a retail or hospitality audit, they are bound to find issues. Even the best and most diligent operators make mistakes occasionally. Brand standards exist for a reason: they protect the brand and make sites more inviting to guests and more profitable. The action plan is an … Continue reading ⭐ What is a Retail Audit Action Plan and Corrective Action?
Implementing a retail audit program is neither time-consuming nor difficult. It is perhaps one of the easiest things an operations/sales team can do to boost in-store execution, customer satisfaction and sales. Here is how you can implement a retail audit program in five steps: Step 1: Let's Pause. do you need retail audit software? Asking … Continue reading ⭐ 5 Steps For Implementing a Retail Audit Program
A retail audit helps retail and hospitality brands execute brand standards, programs, and procedures in areas such as operations, merchandising, loss prevention, health and safety and security across all stores, on time and in full. The audit is sometimes called an assessment or simply a visit. The audit uses retail audit software, an actionable form … Continue reading ⭐ What is a Retail Audit?
Retail audits, also called visits or inspections, drive higher compliance with store program and brand standards. They are part of the retail execution workflow and designed to increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program … Continue reading ⭐ How to Build a Retail Audit Checklist
Making the most of sales and promo periods can earn your store a ton of revenue. In fact, for brick and mortar retailers, promotions generally account for anywhere from 10% to 45% of total revenue. Understanding how to manage seasonal sales and promotions is key to running a successful store. But it also requires having an … Continue reading How to Manage Seasonal Sales and Promotions Across Multiple Locations
Some swear by it. Other won't go near it. Mystery Shopping certainly has its supporters but also its detractors. In this article, we go over the key differences between mystery shopping and district manager led assessments. Let's dive in. District manager-led audits focus on the process A mystery shopping program and district manager audits ultimately … Continue reading ⭐ Mystery Shopping vs. District Manager Audit
Presenting retail and hospitality customers with options is part of the Bindy culture. Let's discuss how you can select the right site execution software vendor, in six steps. Methodology Being a retail audit software vendor ourselves, it is arguably difficult not to be biased. For this reason, we remain neutral in the general discussion while … Continue reading ⭐ How to Select Retail and Hospitality Audit Software in 6 Steps
Retailers, manufacturers, distributors and operators are all struggling to do more with less. Fewer resources, smaller budget, less time. You need to communicate and execute programs and standards, you need to protect the brand, collect information from the field, and send directives to stores. You need to do that with limited resources. Do you buy … Continue reading ⭐ Retail Audit Software: Buy or Build?
Asking a retail execution software vendor like Bindy whether you need this type of software may feel like asking a shoe salesperson whether you really need shoes. And yet the answer may surprise you. The business case for software automation hinges on your activity and the exposure, liability and costs that inconsistent or substandard execution may have … Continue reading ⭐ 5 Reasons to Deploy Retail Audit Software
If a photo is worth a thousand words, can a video be priceless? Beyond the memes and cat videos, even beyond the helpful “do it yourself” home repair videos found on YouTube, videos deliver serious value to consumers and businesses. This is hardly news. Videos are one of the most consumed forms of media already. … Continue reading 5 Benefits of Using Videos for Retail Audits
A retail audit helps retail and hospitality brands execute brand standards, programs, and procedures in areas such as operations, merchandising, loss prevention, health and safety and security across all sites, on time and in full. The audit is sometimes called an assessment or simply a visit. Below, 10 tips to improve site audits across your … Continue reading ⭐ 10 Ways to Improve Retail and Hospitality Audits
Some retail and hospitality customers come to Bindy from a competing retail or hospitality execution platform they have outgrown or find too expensive. Others come from a workflow developed in house. It usually involves Excel™, email, phone calls and a large amount of human sweat equity to compile the data that was collected. Anyone who … Continue reading ⭐ Excel and Email vs Bindy Retail Audit and Task Management
Top retail and hospitality brands use Bindy to communicate and execute brand standards and programs, audit sites and send tasks. Why? This article lays out the business case and return on investment for Bindy retail execution across the customer experience, merchandising, time and cost savings, health and safety, loss prevention and communication. HAPPY CUSTOMERS = PROFITABLE OPERATOR … Continue reading ⭐ Why Use Bindy Retail Audit and Task Management?
Assigning point values to inspection items is a common practice in retail and hospitality audits. The idea is to obtain an overall score for the site and an indication of the site's compliance with a program or sets of standards. Scoring a site may however trigger unexpected reactions from the franchisee or store manager. Most … Continue reading ⭐ Don’t Sweat the Retail Audit Score, Seize the Opportunity
"Hope is not a management strategy", "retail is detail", "inspect what you expect". Why do we have so many expressions to convey that action is more important than words alone? Program and standards execution is essential to retail and hospitality brands. Here is why. Vision vs. Reality The vision is what head office envisions. The … Continue reading ⭐ Why Store Execution Matters
The retail sector is facing a turbulent period. With persistent supply chain issues, labor shortages, and fears of a recession, retailers must ensure that the various components of their business—including inventory, staff, and operations—are in top shape. This is particularly true for footwear and apparel retailers. Research cited by RetailDive indicates that consumer spending on … Continue reading 6 Areas you Need to Get Right in Your Footwear and Apparel Stores
It’s no secret that retail and hospitality audits are incredibly important to your operations. Site audits and inspections enable you to evaluate programs and initiatives, ensure compliance, and even connect with teams on the ground. However, they can also take time. Between audit preparations, travel time, inspecting stores, and following up, site visits can take … Continue reading 6 Ways to Save Time During Retail and Hospitality Audits
Having high standards and a strong plan of action is great, but even the best strategies will fall flat if they aren’t carried out properly. As Larry Bossidy, former AlliedSignal CEO wrote in the bestselling book, Execution: The Discipline of Getting Things Done, “Strategies most often fail because they aren’t well executed.” This lesson rings … Continue reading 6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores
Pre-pandemic, district managers physically visiting the stores in their district, cluster or region (aka store audit, store walk, inspection, or visit) was considered a cornerstone of store operations best practices. When travel restrictions were put in place, many district managers became unable or limited as to how much time they could spend time on the … Continue reading How to Manage Store Operations Remotely
Conducting store inspections (also called retail audits, store visits, or store walks) should be on every retailer’s agenda to protect store operations. Why? Store inspections promote higher overall compliance with brand standards, shrink the gap between stores and head office, and improve customer experience by ensuring merchandising, service, and safety standards are executed consistently. So … Continue reading 4 Types of Retail and Hospitality Audits that Protect Sites
A smart retail checklist has points, best-practice pictures, supporting files, conditionals and action plan recommendations. It allows company standards to be checked, deficiencies tracked, assigned and resolved. It guarantees programs and policies are deployed in full, in time, in every store. A smart checklist is built, then used in the audit workflow. Retailers and hospitality … Continue reading What is a Smart Checklist?
Loss prevention is a set of policies and procedures designed to minimize theft, fraud, vandalism and waste. Use this sample Loss Prevention Checklist for Parking Operators to create or update your loss prevention program across your parking lots and sites. General Record date of the last LP Audit Location has a key control log for … Continue reading ✔️ Loss Prevention Checklist for Parking Operators
While your success as a district manager largely depends on your skills and knowledge, the tools that you’re using can significantly affect how well you do your job. That’s why it’s vital that you utilize solutions (i.e., apps, platforms, services, etc.) that keep you informed, boost your productivity, and make your job easier overall. Need … Continue reading 6 Essential Tools Every District Manager Should Use
This definitive guide to retail audits is everything you need to plan, build and launch a retail audit program across your retail network. Who is this Guide for? This guide for retail audits is for multi-unit retailers in industries like food service, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also … Continue reading ⭐ Retail Audits – The Definitive Guide
The holidays are just a few short weeks away and we know that you and your staff are working hard on sales, promotions, and other seasonal programs. Before rolling out your initiatives, ask yourself: are you working just as hard to minimize loss in your business? While the holidays bring in more customers and sales, … Continue reading 4 Loss Prevention Tips to Help You Keep All Your Holiday Profits
Conducting store audits should be on the to-do list of every retailer, and for good reason — retail audits help you uphold company standards, improve operations, and promote a safe in-store experience. But what exactly are the types of store audits you should conduct and how often should you do them? More importantly, how can … Continue reading 3 Types of Store Audits Every Retailer Should Conduct
Bindy recently asked a retail audience of over 49,000 retail professionals an open-ended question: "Do mystery shopping programs work?" Members quickly answered. The answers are overwhelmingly mixed or downright negative on mystery shopping. While some praised the insights it brought, the majority argue that mystery shopping simply doesn't work. Let's dive in. as good as … Continue reading In Your Words…Mystery Shopping Doesn’t (Really) Work
Whether you call them « audits », « assessments », « evaluations » or simply « visits », the practice of sending a district manager to a franchisee to check on brand standards, answer questions, communicate best practices and coach is widespread. Let's look at six reasons why franchisors should "audit" franchisees plus one reason … Continue reading 6 Reasons Why you Should Audit Franchisees (It’s not What you Think)
You need to check brand standards across your retail or hospitality business, for all franchisees and locations. How do you do that? Do you rely on district managers, their experience and personal touch or do you deploy checklists for all to fill-out? Checklists largely consist of yes/no answers to standard questions. When a district manager … Continue reading District Managers or Checklists?
Why a lexicon? Many industries have their own vocabulary to describe the various facets and nuances of their trade. Retail audits (also called store walks or store inspections) are no exception. This is the lexicon for retail audits, retail execution and brand standards. It is based on Bindy's interactions with operations and brand-standards minded retailers … Continue reading Lexicon of Retail Audits and Brand Standards
Are your franchisees and sites fully in line with brand standards? A survey by the In-Store Implementation Network sought to quantify a facet of this issue, specifically merchandising, and asked retail professionals how they measure performance of in-store merchandising. Twenty-eight percent of those surveyed responded that they "make the assumption that the job got done" … Continue reading ⭐ Misconceptions about Brand Standards
A retail audit system helps multi-unit retailers achieve store-level compliance with brand standards such as operations, service and merchandising standards. How can retail audits help Quick Service Restaurants (QSRs) and why do QSRs need retail audits? Here are 10 reasons why the QSR industry needs retail audits. Health and safety When preparing and serving food, … Continue reading Why do Quick Service Restaurants Need Retail Audits?
There are now mature, highly efficient, largely automated systems for conducting retail audits. Some organizations devise their own system, one or more "checklists", usually with Excel and email. Is this approach practical and cost-effective? In this post, we compare how much retail audits cost, with and without retail audit software. Let's get started. Audit Option … Continue reading How Much do Retail Audits Cost?
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