6 Ways to Save Time During Site Visits and Inspections

It’s no secret that site visits are incredibly important to your retail operations. Store audits and inspections enable you to evaluate programs and initiatives, ensure compliance, and even connect with teams on the ground.  However, they can also take time. Between audit preparations, travel time, inspecting stores, and following up, site visits can take anywhere … Continue reading 6 Ways to Save Time During Site Visits and Inspections

6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores

Having high standards and a strong plan of action is great, but even the best strategies will fall flat if they aren’t carried out properly.  As Larry Bossidy, former AlliedSignal CEO wrote in the bestselling book, Execution: The Discipline of Getting Things Done, “Strategies most often fail because they aren’t well executed.” This lesson rings … Continue reading 6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores

Store Operations Checklist

Use a store operations checklist and regularly inspect your locations to ensure brand standards are upheld and stores are running optimally. Use this sample Store Operations Checklist to create or update store standards or operations programs across your locations. First impressions On a scale of one to ten; how presentable is the store? Are carts … Continue reading Store Operations Checklist

How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist

Why and How to Measure Store Compliance

Compliance with standard operating principles, merchandising programs, health and safety directives, and loss prevention protocols is essential for store success. Stores executing best practice standards run more efficiently and provide a better customer experience. But with so much going on, publishing standards does not guarantee execution in-store. Here are 5 reasons why you should measure … Continue reading Why and How to Measure Store Compliance

4 Types of Inspections that Protect Store Operations

Conducting store inspections (also called retail audits, store visits, or store walks) should be on every retailer’s agenda to protect store operations. Why? Store inspections promote higher overall compliance with brand standards, shrink the gap between stores and head office, and improve customer experience by ensuring merchandising, service, and safety standards are executed consistently. So … Continue reading 4 Types of Inspections that Protect Store Operations

6 Ways to Improve Store Performance

A store missing its targets or failing to meet expectations can derail company revenue goals for the quarter or even the whole year. Additionally, underperforming stores can lower employee morale. This can lead to a further decline in revenue. For this reason, managers should act immediately to improve store performance when they discover that a … Continue reading 6 Ways to Improve Store Performance

Retail Best-Practices to Help You Streamline Store Operations

Nobody said running a retail business would be easy. Even the most conscientious retailer can get bogged down trying to juggle the tasks that comprise day-to-day responsibilities. That’s why business operations need to be approached strategically. From managing sales associates to keeping a fresh flow of inventory stocked on the shelves, you can cut costs … Continue reading Retail Best-Practices to Help You Streamline Store Operations

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8 Ways Retailers can Streamline Store Communication and Execution

Running a retail store is complex, and it might be difficult to know just where to start when you’re smoothing out your processes. But making retail operations run more efficiently should be at the top of every retail executive's to-do list, and the tips below will get you on the path to streamlined success. 1. … Continue reading 8 Ways Retailers can Streamline Store Communication and Execution

The Business Case for Using Checklists and Inspections in Retail

Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs...these costs are real and have a direct effect on a store's bottom line. Control your costs and if you sell a product for which there is demand in the … Continue reading The Business Case for Using Checklists and Inspections in Retail

What is a Retail Audit?

A retail audit is a smart checklist. It is based on a form, has points, best-practice pictures, supporting files, conditional items, critical items and action plan recommendations. Retail audits, also called store walks or store inspections, help execute brand standards, as well as identify, track and resolve deficiencies. Corrective actions Retail audits let retail operators … Continue reading What is a Retail Audit?

Case study: How a Risk Management Firm Used Location Audit Software for Safety Audits

Customer Privately owned UK insurance broker and their risk management partner specializing in safety analysis and legal compliance in construction and engineering sectors. Problem The customer required the flexibility to create and update numerous specialized forms based on client needs, record non-compliant safety issues in real time, track resolution and easily identify safety trends for … Continue reading Case study: How a Risk Management Firm Used Location Audit Software for Safety Audits

Loss Prevention Challenges in Retail

In retail today, every dollar counts, and loss prevention challenges are very real. Shrink has a significant effect on a retailer’s bottom line. In fact, a recent study by the National Retail Federation (NRF) found an average shrink rate of 1.44%. This costs "the overall U.S. retail economy $48.9 billion.” This is why we put … Continue reading Loss Prevention Challenges in Retail

Retail Audits – The Definitive Guide

Who is this Guide for? This guide for retail audits is for multi-unit retailers in industries like restaurants, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also helps parking operators and manufacturers or distributors of consumer packaged goods. If you need to collect or validate data in stores/geographic locations, this definitive … Continue reading Retail Audits – The Definitive Guide

Operations Software: Should you Buy or Build?

Retailers, manufacturers, distributors and operators are all struggling to do more with less. Fewer people, less budget, less time. You need to check brand standards, you need to collect data from the field, you need to send tasks to stores. You need to do all of that with limited resources. Do you buy or build? … Continue reading Operations Software: Should you Buy or Build?

Checklist for Wireless Authorized Retailers

Use this sample checklist to create or update your wireless authorized retailer program across your retail locations. Checklists ensure that wireless authorized retailers merchandise and sell consistently with company standards and reseller contractual obligations. Regular audits help retailers and distributors be proactive and address issues before they become major problems. Audits also tend to cut … Continue reading Checklist for Wireless Authorized Retailers

Pharmacy Inspection Checklist

A Pharmacy Inspection Checklist helps ensure stores have the right systems in place to comply with regulations and health and safety standards. Some of the information below comes from the office of the professional of New York State and is included here in case the information is moved or removed from their website. Premises Registered area … Continue reading Pharmacy Inspection Checklist

Why Store Execution Matters

We've all heard "retail is detail" Let's find out what that means and why execution is so important. Vision vs. Reality The vision is what head office envisions. The vision hopes to deploy merchandising initiatives and seasonal programs to produce a certain outcome such as higher sales, lower costs and/or higher customer satisfaction. The vision … Continue reading Why Store Execution Matters

5 Steps to Implement a Retail Audit Process

Implementing a retail audit process is neither time-consuming nor difficult. It is perhaps one of the easiest things an operations/sales team can do to boost in-store execution, customer satisfaction and sales. Here is how you can implement a retail audit process in five steps: Step 1: Ask yourself: do you need retail audit software? Asking … Continue reading 5 Steps to Implement a Retail Audit Process

6 Reasons Why you Should Audit Franchisees (It’s not What you Think)

Whether you call them « audits », « assessments », « evaluations » or simply « visits », the practice of sending a district manager to a franchisee to check on brand standards, answer questions, communicate best practices and coach is widespread. Let's look at six reasons why franchisors should "audit" franchisees plus one reason … Continue reading 6 Reasons Why you Should Audit Franchisees (It’s not What you Think)