In this post we compare the features and benefits of two leading retail audit platforms, Bindy and GoAudits.
Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting priorities and due dates, and verifying completion with photos. It allows you to post news and information about upcoming programs and policies. However, with so many options available, it’s important to find a solution that fits your needs.
When considering Bindy vs GoAudits, it’s important to consider features, ease of use, reliability, support, pricing, and many other angles. Afterall, this decision will have a lasting impact that can boost profits, improve operations, streamline your workflows, while also reducing your risks and liabilities across the retail network.
Bindy vs. GoAudits
| Feature | Bindy | GoAudits |
| Review rating (Capterra) | 4.9 ⭐ | 4.8 ⭐ |
| Pricing | Priced by usage. Unlimited users and locations. | Tiered plans. Priced per user. |
| Purpose-built for retail and hospitality | ✅ Yes | ❌ No |
| Free Trial | ✅ Yes | ❌ No (only if you book a demo with them) |
| Access to all features with any plan | ✅ Yes | ❌ No |
| Unlimited users and locations | ✅ Yes | ❌ No |
| Large template library | ✅ Yes | ✅ Yes |
| Video and photo verification | ✅ Yes | ❌ No |
| Real-time reports | ✅ Yes | ✅ Yes |
| Task management with dependencies | ✅ Yes | ❌ No |
| Corrective actions | ✅ Yes | ✅ Yes |
| Ticket tracking | ✅ Yes | ❌ No |
| Project management with Gantt charts | ✅ Yes | ❌ No |
| Badges and social sharing | ✅ Yes | ❌ No |
| User role permissions | ✅ Yes | ✅ Yes |
| API and SSO | ✅ Yes | ✅ Yes |
| Free set up and onboarding | ✅ Yes | ✅ Yes |
| Best for | Retail and hospitality networks looking for audits, tasks, and communication. Unlimited users, and predictable monthly costs. | Teams with basic requirements who don’t mind a generic tool with restrictions on lower tiers. |
How to select the right retail audit software for you
- Start by compiling a list of must-have, and nice to have features.
- Determine what devices you want to use. While “mobile first” is nice, we suggest selecting a software platform that supports all devices (PC, iOS, Android, mobile, and tablets).
- Cover your bases and ensure that the software has the reporting capabilities you need. Make sure that your data is exportable, with aggregate summaries, and raw data.
- Schedule a demo and make sure it has all the features you need.
- Research the company, how long have they been in business? Are they reputable and reliable?
- Compare pricing, and make sure you are aware of any and all expenses, both upfront and on-going. Remember that pricing per user can significantly increase costs as you grow and scale your business. If you can, pay for usage, not users.
- Run a free trial, the best way to get a feel for the product is to get your hands on it. No demoware, no promises. Test drive it in the field with real data.
- Finally, conduct technical due diligence, and verify the security and reliability of the service provider.
Bonus: Select a platform that gives you full access to all features. Many vendors add significant costs as you scale your operations to access different features.
Bindy
About Bindy
Bindy is a cloud AI-powered ✔️ Audits, 🗓️ Tasks and 📣 Communication app, purpose-built for retail and hospitality networks. Inspect your sites, verify brand standards, and send tasks. Get real-time reports, signatures, videos, and photo verifications.
Rating
What customers say
Implementing Bindy has allowed rapid deployment of dynamic, flexible surveys that provide insight into in-site operation and the ability for the organization to make positive changes in many areas.” – National Operations Manager, Convenience Store Group (700 stores).
In internal customer surveys, 88% of Bindy users report improved in-store communication and execution.
Features at a glance
- Start auditing instantly with the inspection templates or create/upload your own custom inspection forms in minutes.
- Mobile app for Android and iOS, Web app for PCs and laptops.
- Real-time reporting for KPIs, insights, trends, and root causes.
- Assign action plans, track progress, and verify with photos and videos.
- Built-in field hierarchy ensures no oversharing of data.
- Manage projects with built-in progress tracking, Gantt charts, history, task dependencies, and milestones.
- Drive accuracy and accountability with GPS, time and date stamps.
- Task management, set directives and priorities, automate notifications, and track completion.
- Communicate with your field teams and sites, send memos, share information, news, and announcements. Targeted distribution by user, role, or site tags.
- Ticket management, track maintenance requests, customer complaints, and site feedback. Open, review, and close tickets, and create a record of proactive resolution.
- Publish SOPs (Standard Operating Procedures), control visibility, and connect them to inspection forms
- Online and Offline modes allow you to conduct inspections anytime, anywhere.
- API & SSO to integrate with your enterprise system and business intelligence.
- Full access to all features with no paywalls to access different modules.
- Deployment-ready in hours.
- GDPR compliant and available in 22 languages
Trial
14-day free trial. No commitment and no credit card required.
Bindy has hundreds of templates and checklists available, for every industry and category. Use these templates in your own account, customize them, or create and upload your own forms!
Android and iPhone app
Direct link to download Bindy on the App Store: https://apps.apple.com/us/app/bindy/id6753982858
Direct link to get Bindy on Google Play: https://play.google.com/store/apps/details?id=com.bindy.twa
Pricing
Priced by usage, not users, Bindy costs less. All plans include unlimited users and locations.
Bindy pricing plans: https://bindy.com/about/pricing/
Key Features of Bindy
Site visits, audits and inspections
Build customized forms and workflows in minutes for data capture, anywhere, anytime.
Work on any device, online or offline.
Geofencing, routes, weather-tagging, signatures, photos, and videos.
Fix issues and track resolution with corrective actions.
Voice-to-text dictation for hands-free usage.
Interactive map, collaborative calendar, and inspection scheduler to assist operations leaders and field managers.
Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw reports. Bookmark them for easy access. Automate data exports with the API and integrate with your data warehouse.
28 built-in reports, and countless charts and graphs, to slice and dice data by user, site, tag, and region across your business
Real-time reporting
Track, verify, and access data instantly across sites with no oversharing. Run aggregate and raw filtered reports. Automated data exports with the API and integrate with your data warehouse.
Task and project management
Send tasks to sites and users in seconds. The built-in field hierarchy lets you target recipients individually, or by user, role, and tag. Set priorities, due dates, automate notifications, and verify with photos. Create multi-step workflows with dependencies and track completion in real-time. Manage site projects, send tasks, add milestones, with Gantt charts and progress reports.
Communication
Send memos and instant messages, share information, news and announcements with your field teams and sites. Target the distribution by user, role, or site tag. Automated notifications, read receipts, and follow-ups. Actionable content allows you to tie communication with execution, communicate and make sure it gets done.
Purpose-built for retail and hospitality
Bindy is purpose-built for retail and hospitality. Organizational hierarchy, workflows, templates, and processes reflect best-practices and the needs of retail and hospitality networks.
GoAudits
About GoAudits
GoAudits is a software platform used to conduct audits and inspections digitally. It provides a mobile app for completing checklists, adding photos, notes, and signatures, with offline functionality. The system generates reports and distributes them automatically.
Rating
Features at a glance
- Access Controls/Permissions
- Offline Access
- Compliance tracking
- Incident Management
Trial
Trial is available but you must book a demo with them first.
Pricing
Starter plans with limited access to features available for $10/month/user.
Enterprise plans for $30/month/user.
Key Features of GoAudits
Audits
Build your own checklist or use a template. Generate and share reports and gain insights into your operations.
Reports
Inspection reports with automatic scores, share them with your team and get context to make informed decisions.
Tasks
Assign corrective actions and track completion in the dashboard. Set up notifications and give access to audit reports.
Final Words
Like GoAudits, Bindy has a large template library as well as free setup and onboarding. But the two products have several key differences.
Bindy is purpose-built for retail and hospitality. Organizational hierarchy, workflows, templates, and processes reflect best-practices and the needs of retail and hospitality networks. GoAudits is a general-purpose audit tool that is not specifically designed for retail and hospitality. It offers generic audit and checklist features but is not well adapted to the needs of retail and hospitality networks.
Another big difference between Bindy and GoAudits is the pricing model. Bindy’s usage-based pricing model allows organizations to deploy the tool to every user without spending more. GoAudits’ pricing model becomes significantly more expensive as adoption grows across the network.
Lastly, you can’t just run a trial of GoAudits anytime you want. You must first contact them and schedule a demo with their sales team. With Bindy, you can register for a free trial with a work email address at any time. No commitment and no credit card required.
Choose Bindy if you:
- You want a product purpose-built for retail and hospitality. Organizational hierarchy, workflows, templates, and processes reflect best-practices and the needs of retail and hospitality networks.
- Want to pay for usage, not users.
- Need deep operational insights with advanced reporting and integrated project management.
- Want advanced features and workflows such as geofencing, routes, weather-tagging, signatures, photos, and videos.
- Want to identify issues, repeat defects, and root causes early.
- Want to start a trial at any time, without scheduling a call with the sales team first.
Choose GoAudits if you:
- Want a simple audit tool to audit and send reports.
- Have a small team and don’t need enterprise features.
- Don’t mind a generic tool that is not specifically built for retail and hospitality.
- Don’t mind scheduling and sitting through a demo with the sales team before you can run a trial.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Need a simple feature set.
Want to learn more about other retail audit software providers? Check out our post on the Top 10 Retail Audit Software platforms https://blog.bindy.com/best-retail-audit-software/
EN 
AR 
NL 
FR 
DE 
EL 
HE 
HI 
IT 
JA 
KO 
PL 
PT 
ES 
SV 
TR