How top retail and hospitality brands execute programs and standards on time, in full, at every site
Effective retail and hospitality execution requires certain components, first communication, second task management, and third audits / assessments. In this post, we focus on communication. Why this guide? Communication and proper execution of programs, brand standards and operating procedures remains a pain point the for retail and hospitality industries. As a retail or hospitality business expands … Continue reading 🚀 Site Communication: A Comprehensive Guide for Retail and Hospitality
Use a store operations checklist and regularly inspect your locations to ensure brand standards are upheld and stores are running optimally. Use this sample Store Operations Checklist to create or update store standards or operations programs across your locations. First impressions On a scale of one to ten; how presentable is the store? Are carts … Continue reading ✔️ Store Operations Checklist
Compliance with standard operating procedures, merchandising programs, health and safety directives, and loss prevention protocols is essential to the success of a retail business. Stores that stay on top of programs and brand standards run more efficiently and provide a better customer experience. But with so much going on, publishing standards does not guarantee they … Continue reading Why and How to Measure Store Compliance
Pre-pandemic, district managers physically visiting the stores in their district, cluster or region (aka store audit, store walk, inspection, or visit) was considered a cornerstone of store operations best practices. When travel restrictions were put in place, many district managers became unable or limited as to how much time they could spend time on the … Continue reading How to Manage Store Operations Remotely
Conducting store inspections (also called retail audits, store visits, or store walks) should be on every retailer’s agenda to protect store operations. Why? Store inspections promote higher overall compliance with brand standards, shrink the gap between stores and head office, and improve customer experience by ensuring merchandising, service, and safety standards are executed consistently. So … Continue reading 4 Types of Inspections that Protect Store Operations
The holidays are a time of cheer, celebrations, and (unfortunately) stress. Days are busier, nights are longer and the overall well-being of yourself and your store staff is often compromised due to the extra demands that the holiday season brings. There are a lot of things to consider when it comes to preparing for this … Continue reading Tips for Smooth Store Operations This Holiday Season
While your success as a district manager largely depends on your skills and knowledge, the tools that you’re using can significantly affect how well you do your job. That’s why it’s vital that you utilize solutions (i.e., apps, platforms, services, etc.) that keep you informed, boost your productivity, and make your job easier overall. Need … Continue reading 6 Essential Tools Every District Manager Should Use
Do you suffer from chronic pain with your retail or hospitality operations? The sort of pain that hurts sales, increases costs and damages the brand. The kind of pain that hurts financially, slows down operations and puts the business at risk. Do you need relief? Read on. The pain: Relying on “theory” and wishful Thinking. … Continue reading 4 Ways To Relieve Pain in Operations
EN 
AR 
CS 
DA 
NL 
FR 
DE 
EL 
HE 
HI 
ID 
IT 
JA 
KO 
PL 
PT 
RO 
ES 
SV 
TH 
TR 
VI