How leading brands execute programs with inspections, corrective action plans and tasks
Use a store operations checklist and regularly inspect your locations to ensure brand standards are upheld and stores are running optimally. Use this sample Store Operations Checklist to create or update store standards or operations programs across your locations. First impressions On a scale of one to ten; how presentable is the store? Are carts … Continue reading Store Operations Checklist
Compliance with standard operating principles, merchandising programs, health and safety directives, and loss prevention protocols is essential for store success. Stores executing best practice standards run more efficiently and provide a better customer experience. But with so much going on, publishing standards does not guarantee execution in-store. Here are 5 reasons why you should measure … Continue reading Why and How to Measure Store Compliance
Pre-pandemic, district managers physically visiting the stores in their district, cluster or region (aka store audit, store walk, inspection, or visit) was considered a cornerstone of store operations best practices. With travel restrictions in place, many district managers are now unable or limited as to how much time they can spend time on the road … Continue reading How to Manage Store Operations Remotely
Conducting store inspections (also called retail audits, store visits, or store walks) should be on every retailer’s agenda to protect store operations. Why? Store inspections promote higher overall compliance with brand standards, shrink the gap between stores and head office, and improve customer experience by ensuring merchandising, service, and safety standards are executed consistently. So … Continue reading 4 Types of Inspections that Protect Store Operations
The holidays are a time of cheer, celebrations, and (unfortunately) stress. Days are busier, nights are longer and the overall well-being of yourself and your store staff is often compromised due to the extra demands that the holiday season brings. There are a lot of things to consider when it comes to preparing for this … Continue reading Tips for Smooth Store Operations This Holiday Season
Who is this guide for? This Store Communication - A Comprehensive Guide for Retailers is for multi-unit retailers in industries such as pharmacies, spas, clinics, telecommunications, furniture, thrift, and quick-service/fast-casual restaurants. This guide also helps manufacturers or distributors of consumer packaged goods. Communication and proper execution of store programs and directives remains a pain point … Continue reading Store Communication: A Comprehensive Guide for Retailers
While your success as a district manager largely depends on your skills and knowledge, the tools that you’re using can significantly affect how well you do your job. That’s why it’s vital that you utilize solutions (i.e., apps, platforms, services, etc.) that keep you informed, boost your productivity, and make your job easier overall. Need … Continue reading 6 Essential Tools Every District Manager Should Use
Do you suffer from chronic "field pain? This sort of pain hurts sales, increases costs and damages the brand. This pain hurts financially, slows down operations and puts the business at risk. Do you need relief? Read on. The pain: Relying on “theory” and wishful Thinking. Theory is what head office envisions, in terms of … Continue reading 4 Ways To Relieve the Pain of Retail Operations