Choosing the right retail audit / store inspection software provider will elevate your retail or hospitality business. It starts with executing programs and standards at every site, every time. It lets you drive the retail network forward with actionable reports, photos, videos, signatures, and a closed-loop corrective workflow. However, with so many options available, it’s important to find a solution that fits your needs.
Investing in the right retail audit / inspection platform can increase sales and profits by improving in-store execution, streamlining workflows, and providing insights with real-time reports. It also reduces liabilities, risks, and errors through automated user notifications, and corrective action handling.
To make your decision-making process easier, we’ve evaluated features, pricing, and customer reviews to make a comprehensive list of the 10 best retail audit software platforms.
The 10 best retail audit software solutions
| Software | Capterra Rating | Pricing | Free Trial | Mobile App | API and SSO |
1. BINDY  | 4.9 ⭐ | Priced by usage. Unlimited users and locations. | ✅ Yes | ✅ Yes iOS and Android | ✅ Yes |
| 2. VISITBASIS | n/a | Priced per user. Premium features available for added fees. | ✅ Yes | ✅ Yes | ✅ Yes |
| 3. ZIPLINE | 4.7 ⭐ | Not publicly available. Must contact vendor to request pricing. | ✅ Yes | ✅ Yes | ✅ Yes |
| 4. ZENPUT | 4.7 ⭐ | Tiered plans, priced per user. Must contact vendor to request pricing. | ✅ Yes | ✅ Yes | ✅ Yes |
| 5. GOAUDITS | 4.8 ⭐ | Tiered plans. Priced per user. | ❌ No (only if you book a demo with them) | ✅ Yes | ✅ Yes |
| 6. SAFETYCULTURE | 4.6 ⭐ | Tiered plans. Priced per user. | ✅ Yes | ✅ Yes | ✅ Yes |
| 7. REPSLY | 4.4 ⭐ | Tiered plans. Annual upfront payment. Must contact vendor to request pricing. | ❌ No | ✅ Yes | ✅ Yes |
| 8. WORKJAM | 4.4 ⭐ | Tiered plans with limited users. | ❌ No | ✅ Yes | ✅ Yes |
| 9. ACTIONCARD | 4.5 ⭐ | Priced per user/location + activation fee. Must contact vendor to request pricing. | ✅ Yes | ✅ Yes | ✅ Yes |
| 10. GOSPOTCHECK | 4.8 ⭐ | Priced per user. Premium features available for added fees. | ✅ Yes | ✅ Yes | ✅ Yes |
First, what is retail audit software?
Retail audit software (also called “inspection software”) is software that enables organizations to efficiently audit their retail stores internally for compliance with brand standards, programs, and policies in areas such as operations, merchandising, loss prevention, health and safety and security. Retail audits are sometimes called “inspections” or just “visits”.
Most successful retail and hospitality brands conduct site audits using specially designed cloud software to monitor trends, root causes, send tasks, get real-time reports, and verify that each site is on point when it comes to brand standards.
By using software designed for retail audits, you can see significant improvements and time/cost savings in your operations. This is especially true if your current audit process includes paper, spreadsheets, and email follow ups.
How to select the right retail audit software for you
- Start by compiling a list of must-have, and nice to have features.
- Determine what devices you want to use. While “mobile first” is nice, we suggest selecting a software platform that supports all devices (PC, iOS, Android, mobile, and tablets).
- Cover your bases and ensure that the software has the reporting capabilities you need. Make sure that your data is exportable, with aggregate summaries, and raw data.
- Schedule a demo and make sure it has all the features you need.
- Research the company, how long have they been in business? Are they reputable and reliable?
- Compare pricing, and make sure you are aware of any and all expenses, both upfront and on-going. Remember that pricing per user can significantly increase costs as you grow and scale your business. If you can, pay for usage, not users.
- Run a free trial, the best way to get a feel for the product is to get your hands on it. No demoware, no promises. Test drive it in the field with real data.
- Finally, conduct technical due diligence, and verify the security and reliability of the service provider.
For full details on selecting a retail audit software vendor, check out this post.
1. Bindy
About Bindy
Bindy is a cloud AI-powered ✔️ Audits, 🗓️ Tasks and 📣 Communication app, purpose-built for retail and hospitality networks. Inspect your sites, verify brand standards, and send tasks. Get real-time reports, signatures, videos, and photo verifications.
Rating
4.9 ⭐⭐⭐⭐⭐
Features
- Start auditing instantly with the inspection templates or create/upload your own custom inspection forms in minutes.
- Mobile app for Android and iOS, Web app for PCs and laptops.
- Real-time reporting for KPIs, insights, trends, and root causes.
- Assign action plans, track progress, and verify with photos and videos.
- Built-in field hierarchy ensures no oversharing of data.
- Manage projects with built-in progress tracking, Gantt charts, history, task dependencies, and milestones.
- Drive accuracy and accountability with GPS, time and date stamps.
- Task management, set directives and priorities, automate notifications, and track completion.
- Communicate with your field teams and sites, send memos, share information, news, and announcements. Targeted distribution by user, role, or site tags.
- Ticket management, track maintenance requests, customer complaints, and site feedback. Open, review, and close tickets, and create a record of proactive resolution.
- Publish SOPs (Standard Operating Procedures), control visibility, and connect them to inspection forms
- Online and Offline modes allow you to conduct inspections anytime, anywhere.
- API & SSO to integrate with your enterprise system and business intelligence.
- Full access to all features with no paywalls to access different modules.
- Deployment-ready in hours.
- GDPR compliant and available in 22 languages
Trial
14-day free trial. No commitment and no credit card required.
Bindy has hundreds of templates and checklists available, for every industry and category. Use these templates in your own account, customize them, or create and upload your own forms!
Android and iPhone app
Direct link to download Bindy on the App Store: https://apps.apple.com/us/app/bindy/id6753982858
Direct link to get Bindy on Google Play: https://play.google.com/store/apps/details?id=com.bindy.twa
Pricing
Priced by usage, not users, Bindy costs less. All plans include unlimited users and locations.
Bindy pricing plans: https://bindy.com/about/pricing/
Choose Bindy if you:
- You want a product purpose-built for retail and hospitality. Organizational hierarchy, workflows, templates, and processes reflect best-practices and the needs of retail and hospitality networks.
- Want to pay for usage, not users.
- Need deep operational insights with advanced reporting and integrated project management.
- Want advanced features and workflows such as geofencing, routes, weather-tagging, signatures, photos, and videos.
- Want to identify issues, repeat defects, and root causes early.
2. Visitbasis
About VisitBasis
Helps to track and manage field teams with cloud and GPS technology. Automate scheduling and monitor staff in real time. Access field data and generate reports.
Rating
Not enough reviews.
Features
- Fraud prevention
- GPS and performance monitoring
- Custom reports
- Scheduling visits
Trial
14-day free trial
Pricing
$15/month/user. More features available for additional fees.
API & SSO
Supports both API and SSO.
Choose VisitBasis if you:
- Need to monitor agent’s live GPS and performance.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
3. Zipline
About Zipline
Task management software to drive store operations and improve consistency. Manage tasks for field teams, ensure completion, and keep them engaged. Connect teams, close gaps, and execute across all locations.
Rating
4.7 ⭐
Features
- Assign tasks and send communication
- Set priorities
- Track progress
- Real-time chat
Trial
Available upon request.
Pricing
Priced by location, details not publicly available.
API & SSO
Supports both API and SSO.
Choose Zipline if you:
- Want to optimize communication in retail stores.
- Want to tailor training content.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Don’t mind having to contact vendor to get pricing. No definite pricing information on website.
4. zenput
About Zenput
Zenput elevates team execution across locations. Multi-unit operators automate how procedures are deployed. Communicate brand standards and operating priorities across your organization.
Rating
4.7 ⭐
Features
- Scheduling jobs
- Assess risks
- Task management
- Track corrective actions
Trial
Trial is available upon request.
Pricing
Pricing is not publicly available.
API & SSO
Supports both API and SSO.
Choose Zenput if you:
- Operate in food service and need labeling and temperature monitoring.
- Need built-in IoT for food temperature.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Don’t mind having to contact vendor to get pricing. No pricing information on website.
5. Goaudits
About GoAudits
GoAudits is a software platform used to conduct audits and inspections digitally. It provides a mobile app for completing checklists, adding photos, notes, and signatures, with offline functionality. The system generates reports and distributes them automatically.
Rating
4.8 ⭐
Features
- Access Controls/Permissions
- Offline Access
- Compliance tracking
- Incident Management
Trial
Trial is available but you must book a demo with them first.
Pricing
Starter plans available for $10/month/user.
Enterprise plans for $30/month/user.
API & SSO
Supports both API and SSO.
Choose GoAudits if you:
- Want a simple audit tool to audit and send reports.
- Have a small team and don’t need enterprise features.
- Don’t mind a generic tool that is not specifically built for retail and hospitality.
- Don’t mind scheduling and sitting through a demo with the sales team before you can run a trial.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Need a simple feature set.
6. Safetyculture
About SafetyCulture
Operations platform to support inspections and daily activities. Tool for workflow assignments and task management. Standardize reports and share them automatically.
Rating
4.6 ⭐
Features
- Manage assets
- Device readings with sensors
- Automated reports
- Schedule checks
Trial
30-day free trial.
Pricing
$24/month/user. Enterprise plans available.
API & SSO
Supports both API and SSO.
Choose SafetyCulture if you:
- You need sensors for temperature control.
- You are just interested in health and safety.
- Have a small team and don’t need enterprise features.
- Don’t mind a generic tool that is not specifically built for retail and hospitality.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Need a simple feature set.
7. Repsly
About Repsly
Replace pen and paper with custom forms. Gather field data for trends and insights. Empower your teams to thrive and quickly respond to change.
Rating
4.4 ⭐
Features
- Team scheduling
- POS analysis
- Data collection
- Orders and returns
Trial
Trial is not available.
Pricing
Pricing is not publicly available.
API & SSO
Supports both API and SSO.
Choose Repsly if you:
- Need team scheduling.
- Want POS analysis.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Do not need a free trial (not offered)
- Don’t mind having to contact vendor to get pricing. No pricing information on website.
8. workjam
About WorkJam
WorkJam is designed to improve collaboration between corporate teams and site staff. It offers tools for messaging, task management, training, and scheduling. It is available in 45 languages. Focuses on employee engagement and scheduling.
Rating
4.4 ⭐
Features
- Flexible scheduling
- Task management
- ExpressPay
- Employee Communication
Trial
Trial is not available.
Pricing
Starting at $799 per month, billed annually.
API & SSO
Supports both API and SSO.
Choose WorkJam if you:
- Want to manage labor and scheduling.
- Want to give employees early access to earned wages.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
9. Actioncard
About ActionCard
ActionCard helps optimize unit operations. Drive consistency, quality, and meet brand requirements through site inspections.
Rating
4.5 ⭐
Features
- Real-time comments
- Thermometer integration
- Image capture
- Historical reports
Trial
A trial is available.
Pricing
Starting at $250 per month with a minimum of $250 one-time activation fee.
API & SSO
API and SSO not available.
Choose Action Card if you:
- Need thermometer integration and crtical temperature alerts.
- Want to conduct asset safety checks.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Don’t mind having to contact vendor to get pricing. No definite pricing information on website.
10. Gospotcheck
About GoSpotCheck
Drive market execution with task management, photos, communication, and reports. Improve execution and guide teams.
Rating
4.8 ⭐
Features
- Offline mode
- Content sharing
- Reporting & Insights
- Photo reporting
Trial
Trial is available.
Pricing
$40/month/user
API & SSO
Supports both API and SSO.
Choose GoSpotCheck if you:
- Need market share reporting.
- Want to see each SKU with photo reporting and image recognition.
- Don’t need ticket tracking.
- Don’t need project management for site openings, improvement plans, conversions, construction and closings.
- Don’t mind paying per user, instead of usage. Don’t need unlimited users and locations.
Final Words
Retail audit software is an important tool that enables you to streamline workflows, verify compliance, visualize trends, and improve in-store execution to deliver a great customer experience.
Remember when selecting a retail audit software solution, it’s essential to determine the most important factors for your business. Some of the most important things to consider when making your decision are budget and price, features, customization, and customer reviews.
Selecting a vendor isn’t easy, but we hope this list makes it easy to make an informed decision that aligns with your business needs and goals.
Want to learn more about retail audits? Check out our definitive guide on retail audits:
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