Best Retail Audit Software

Choosing the right retail audit / store inspection software provider will elevate your retail or hospitality business. It starts with executing programs and standards at every site, every time. It lets you drive the retail network forward with actionable reports, photos, videos, signatures, and a closed-loop corrective workflow. However, with so many options available, it’s important to find a solution that fits your needs.

Investing in the right retail audit / inspection platform can increase sales and profits by improving in-store execution, streamlining workflows, and providing insights with real-time reports. It also reduces liabilities, risks, and errors through automated user notifications, and corrective action handling.

To make your decision-making process easier, we’ve evaluated features, pricing, and customer reviews to make a comprehensive list of the 10 best retail audit software platforms.

The 10 best retail audit software solutions

Software	Capterra Rating	Pricing	Free Trial	Mobile App	API and SSO
1. BINDY	4.9 ⭐	Priced by usage. Unlimited users and locations.	✅	✅	✅
2. VISITBASIS	n/a	Priced per user. Premium features available for added fees.	✅	✅	✅
3. ZIPLINE	4.7 ⭐	Not publicly available.	✅	✅	✅
4. ZENPUT	4.7 ⭐	Tiered plans, priced per user.	✅	✅	✅
5. GOAUDITS	4.8 ⭐	Tiered plans, priced per user.	❌	✅	✅
6. SAFETYCULTURE	4.6 ⭐	Tiered plans, priced per user.	✅	✅	✅
7. REPSLY	4.4 ⭐	Tiered plans. Annual upfront payment.	❌	✅	✅
8. WORKJAM	4.4 ⭐	Tiered plans with limited users.	❌	✅	✅
9. ACTIONCARD	4.5 ⭐	Priced per user/location + activation fee.	✅	✅	❌
10. GOSPOTCHECK	4.8 ⭐	Tiered plans, priced per user.	✅	✅	✅

First, what is retail audit software?

Retail audit software (also called “inspection software”) is software that enables organizations to efficiently audit their retail stores internally for compliance with brand standards, programs, and policies in areas such as operations, merchandising, loss prevention, health and safety and security. Retail audits are sometimes called “inspections” or just “visits”.

Most successful retail and hospitality brands conduct site audits using specially designed cloud software to monitor trends, root causes, send tasks, get real-time reports, and verify that each site is on point when it comes to brand standards.

By using software designed for retail audits, you can see significant improvements and time/cost savings in your operations. This is especially true if your current audit process includes paper, spreadsheets, and email follow ups.

How to select the right retail audit software for you

1. Start by compiling a list of must-have, and nice to have features.
2. Determine what devices you want to use. While “mobile first” is nice, we suggest selecting a software platform that supports all devices (PC, iOS, Android, mobile, and tablets).
3. Cover your bases and ensure that the software has the reporting capabilities you need. Make sure that your data is exportable, with aggregate summaries, and raw data.
4. Schedule a demo and make sure it has all the features you need.
5. Research the company, how long have they been in business? Are they reputable and reliable?
6. Compare pricing, and make sure you are aware of any and all expenses, both upfront and on-going. Remember that pricing per user can significantly increase costs as you grow and scale your business. If you can, pay for usage, not users.
7. Run a free trial, the best way to get a feel for the product is to get your hands on it. No demoware, no promises. Test drive it in the field with real data.
8. Finally, conduct technical due diligence, and verify the security and reliability of the service provider.

For full details on selecting a retail audit software vendor, check out this post.

1. Bindy

About Bindy

Bindy is a cloud AI-powered app to automate ✔️ audits, 🗓️ tasks and 📣 communication for retail and hospitality. Bindy is the best overall app to inspect your sites and verify brand standards, tasks, and corrective actions to your sites with ease. Get real-time reports, signatures, videos, and photo verifications.

Rating

4.9 ⭐⭐⭐⭐⭐

Features

• Start auditing instantly with the inspection templates or create/upload your own custom inspection forms in minutes.
• Mobile app for Android and iOS, Web app for PCs and laptops.
• Real-time reporting for KPIs, insights, trends, and root causes.
• Assign action plans, track progress, and verify with photos and videos.
• Built-in field hierarchy ensures no oversharing of data.
• Manage projects with built-in progress tracking, Gantt charts, history, task dependencies, and milestones.
• Drive accuracy and accountability with GPS, time and date stamps.
• Task management, set directives and priorities, automate notifications, and track completion.
• Communicate with your field teams and sites, send memos, share information, news, and announcements. Targeted distribution by user, role, or site tags.
• Ticket management, track maintenance requests, customer complaints, and site feedback. Open, review, and close tickets, and create a record of proactive resolution.
• Publish SOPs (Standard Operating Procedures), control visibility, and connect them to inspection forms
• Online and Offline modes allow you to conduct inspections anytime, anywhere.
• API & SSO to integrate with your enterprise system and business intelligence.
• Full access to all features with no paywalls to access different modules.
• Deployment-ready in hours.
• GDPR compliant and available in 22 languages

Trial

14-day free trial. No commitment and no credit card required.

Bindy comes with hundreds of industry and category specific templates. Use these templates in your own account, customize them, or create and upload your own forms! Access to templates is available during the 14-day free trial, with paid plans available.

Android and iPhone app

Direct link to download Bindy on the App Store: https://apps.apple.com/us/app/bindy/id6753982858

Direct link to get Bindy on Google Play: https://play.google.com/store/apps/details?id=com.bindy.twa

Pricing

Priced by usage, not users, Bindy costs less. All plans include unlimited users and locations.

• If you are not using Bindy, it is time to ⚡ save time, cut costs, and onboard fast with the #1 rated audit/inspection, task and communication platform for retail and hospitality.
• Onboard easily in days with responsive and reliable support. Watch a demo, Contact us or Trial today!

Verdict

Choose Bindy if at least one of the factors below is important to you:

• Bindy has key features many other platforms lack such as built-in communication to not only audit and inspect but also share news and inform. Bindy also has built-in project management to manage site openings, improvement plans, conversions, construction, and closings.
• Most other platforms are “one size fits all”, industry-indifferent application. They may not be aligned with the business/operations model of retail and hospitality networks. Friction becomes evident when you try to control visibility or report by organizational hierarchy (DMs/Directors, etc.…) in your retail network. Bindy is designed for retail and integrates natively with your organizational hierarchy and retail network.
• Most other platforms charge per seat. The more you scale usage (by making the tool available to more users), the more you spend, even if you don’t actually conduct more inspections. All Bindy plans include unlimited users and sites. Priced by usage, not users, Bindy costs less.

2. Visitbasis

About VisitBasis

Helps to track and manage field teams with cloud and GPS technology. Automate scheduling and monitor staff in real time. Access field data and generate reports.

Rating

Not enough reviews.

Features

• Fraud prevention
• GPS and performance monitoring
• Custom reports
• Scheduling visits

Trial

14-day free trial

Pricing

$15/month/user. More features available for additional fees.

API & SSO

Supports both API and SSO.

Verdict

If you need route optimization, VisitBasis is a good option.

3. Zipline

About Zipline

Task management software to drive store operations and improve consistency. Manage tasks for field teams, ensure completion, and keep them engaged. Connect teams, close gaps, and execute across all locations.

Rating

4.7 ⭐

Features

• Assign tasks and send communication
• Set priorities
• Track progress
• Real-time chat

Trial

Available upon request.

Pricing

Priced by location, details not publicly available.

API & SSO

Supports both API and SSO.

Verdict

If you want a platform focused on messaging and communication, Zipline is a good option.

4. zenput

About Zenput

Zenput elevates team execution across locations. Multi-unit operators automate how procedures are deployed. Communicate brand standards and operating priorities across your organization.

Rating

4.7 ⭐

Features

• Scheduling jobs
• Assess risks
• Task management
• Track corrective actions

Trial

Trial is available upon request.

Pricing

Pricing is not publicly available.

API & SSO

Supports both API and SSO.

Verdict

If you want to print food labels and monitor temperatures, Zenput is a good option.

5. Goaudits

About GoAudits

GoAudits is a software platform used to conduct audits and inspections digitally. It provides a mobile app for completing checklists, adding photos, notes, and signatures, with offline functionality. The system generates reports and distributes them automatically.

Rating

4.8 ⭐

Features

• Access Controls/Permissions
• Offline Access
• Compliance tracking
• Incident Management

Trial

Trial is not available.

Pricing

Starter plans available for $10/month/user.
Enterprise plans for $30/month/user.

API & SSO

Supports both API and SSO.

Verdict

If you want a large template library, GoAudits is a good option.

6. Safetyculture

About SafetyCulture

Operations platform to support inspections and daily activities. Tool for workflow assignments and task management. Standardize reports and share them automatically.

Rating

4.6 ⭐

Features

• Manage assets
• Device readings with sensors
• Automated reports
• Schedule checks

Trial

30-day free trial.

Pricing

$24/month/user. Enterprise plans available.

API & SSO

Supports both API and SSO.

Verdict

If you need sensors and IoT, and don’t mind paying more as you scale, SafetyCulture is a good option.

7. Repsly

About Repsly

Replace pen and paper with custom forms. Gather field data for trends and insights. Empower your teams to thrive and quickly respond to change.

Rating

4.4 ⭐

Features

• Team scheduling
• POS analysis
• Data collection
• Orders and returns

Trial

Trial is not available.

Pricing

Pricing is not publicly available.

API & SSO

Supports both API and SSO.

Verdict

If you need to improve driving routes, Repsly is a good option.

8. workjam

About WorkJam

WorkJam is designed to improve collaboration between corporate teams and site staff. It offers tools for messaging, task management, training, and scheduling. It is available in 45 languages. Focuses on employee engagement and scheduling.

Rating

4.4 ⭐

Features

• Flexible scheduling
• Task management
• ExpressPay
• Employee Communication

Trial

Trial is not available.

Pricing

Starting at $799 per month, billed annually.

API & SSO

Supports both API and SSO.

Verdict

If you want to improve employee engagement and scheduling, and give your staff access to earned wages early, WorkJam is a good option.

9. Actioncard

About ActionCard

ActionCard helps optimize unit operations. Drive consistency, quality, and meet brand requirements through site inspections. 

Rating

4.5 ⭐

Features

• Real-time comments
• Thermometer integration
• Image capture
• Historical reports

Trial

A trial is available.

Pricing

Starting at $250 per month with a minimum of $250 one-time activation fee.

API & SSO

API and SSO not available.

Verdict

If you need daily roadmaps and don’t mind paying activation fees, Action Card is a good option.

10. Gospotcheck

About GoSpotCheck

Drive market execution with task management, photos, communication, and reports. Improve execution and guide teams.

Rating

4.8 ⭐

Features

• Offline mode
• Content sharing
• Reporting & Insights
• Photo reporting

Trial

Trial is available.

Pricing

$40/month/user

API & SSO

Supports both API and SSO.

Verdict

If you need mobile temperature capture, GoSpotCheck is a good option.

Final Words

Retail audit software is an important tool that enables you to streamline workflows, verify compliance, visualize trends, and improve in-store execution to deliver a great customer experience.

Remember when selecting a retail audit software solution, it’s essential to determine the most important factors for your business. Some of the most important things to consider when making your decision are budget and price, features, customization, and customer reviews.

Selecting a vendor isn’t easy, but we hope this list makes it easy to make an informed decision that aligns with your business needs and goals.

Want to learn more about retail audits? Check out our definitive guide on retail audits:

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