Audits, Tasks and Communication
Retail and Hospitality Operations
Hotel property "X" is great at being consistent, consistently underperforming that is. Lobby furniture is in disrepair and the grab-and-go snacks display case is mostly empty. The business center doesn't have a working printer and barely gets a Wi-Fi signal. Guest bathrooms show mold stains on the floor, shower and sink, there is discoloration/damage to … Continue reading 📚 Quick Business Case: Hotels
Retail audits, hotel audits and site inspections are known to protect the brand, drive brand standards, increase customer satisfaction and mitigate risks in multi-unit retail and hospitality. Having said that, how exactly will retail audits benefit you? Here are some of the benefits you can expect from regularly visiting and auditing your sites and facilities. … Continue reading ⭐ Who Benefits from Retail and Hospitality Audits?
In the hotel business, it is essential to have insurance, and proper coverage. The risks of fire, injuries or litigation are simply too great to ignore. Insurance is also a legal requirement of the franchisor-franchisee relationship and ensuring said insurance exists and is adequate is an important risk-mitigation step for both the franchisor and the … Continue reading 📚 Case Study: How one Hospitality Group Used Bindy to Obtain Insurance Certificates from 300 Hotel Franchisees
Brand standards span broad areas of a retail or hospitality network, including branding, customer service, product assortment, preferred vendors, merchandising, cleanliness, human resources, security, loss prevention and fire prevention. They govern how the business should be presented, and how programs should be implemented. Most retail and hospitality groups communicate and expect franchisees and managers to … Continue reading ⭐ What Are Brand Standards in Retail and Hospitality and Why Measure Them?
The hotel industry is the quintessential "experiential" hospitality industry. For this reason, it is essential for a hotel to make a positive first impression before guests even check-in. Using a hotel checklist can help ensure hotel parking, lobby and common areas are up to standard. After all, consistent quality is one reason the hospitality industry can … Continue reading ✔️ Hotel Lobby and Common Areas Checklist
There’s no denying that since its launch in 2007, Airbnb has disrupted the travel and hospitality industry drastically. By offering travelers the unique experience of “living like locals” via stays in private apartments and homes, the company has seen enormous success. Today, it operates in 220 countries and has more than 4 million hosts and … Continue reading 8 Reasons The Hospitality Industry Can Give Guests to Choose Hotels Over Airbnb
Use this sample Restrooms Inspection Checklist to inspect your commercial restrooms and ensure they function properly and are not unpleasant for customers. For restrooms cleaning specifically, refer to the Commercial Restroom Cleaning Checklist. General Restrooms Are the restrooms' door and handle clean and in good repair? Is the restrooms' interior clean upon first impression? The … Continue reading ✔️ Restrooms Inspection Checklist
Use this sample Fire Protection Checklist to create or update your fire protection program across your sites and facilities. While individual situations vary, the following sample checklist details specific issues that may be included in an inspection checklist for fire protection. Methodology: This checklist was compiled from a number of sources and moderated using industry research. … Continue reading ✔️ Fire Protection Checklist
An enormous number of hotels are coming up across the world with an emphasis on the novelty element. From tree-top rooms to underwater locations, the list of innovative hotel ideas is endless. No matter how unique these may be, however, the fundamentals of hospitality and hotel management will never go out of fashion. Most of … Continue reading Want to Run a Successful Hotel? Focus on These 6 Areas
Use this checklist to ensure the restrooms at your hotel, restaurant or commercial facility remain clean and healthy for customers and staff. To ensure your restrooms function properly and are pleasant for customers, also refer to the Washrooms Inspection Checklist. Pre-cleaning Protective equipment worn, including gloves and goggles where spraying is involved. Wet Floor signs … Continue reading ✔️ Commercial Restrooms Cleaning Checklist
A comprehensive health and safety inspection program protects your business. Use this sample health and safety checklist to create or update your health and safety program across your locations. Employee Handwashing Employees are aware of company handwashing standards and practices including scrubbing hands for a minimum of 20 seconds and lathering backs of hands, between … Continue reading ✔️ Health and Safety Checklist for Retail and Hospitality
If you’re in the business of running hotels, experience is everything. With the hospitality industry being more competitive than ever, the best way to set yourself apart is to offer unparalleled experiences time and time again. After all, consistent quality is one reason the hospitality industry can give guests to chose hotels over AirBnb. However, doing … Continue reading How to Keep Your Hospitality Brand Experience Consistent Across Multiple Hotels and Channels
A site inspection keeps your business, employees and customers safe by identifying potential hazards and risks. Here are some tips on using site inspections to reduce commercial insurance premiums. While an insurance company will often send an inspector to survey the site when you insure a new property and business, taking a preemptive approach can … Continue reading How to Use Site Inspections to Reduce Commercial Insurance Premiums
An estimated 61 million Americans deal with some type of disability. It's critical to ensure your stores are accessible to all individuals. Using an accessibility checklist is a great place to start to see what efforts are already in place and how you can improve accessibility across all stores. Use this sample Accessibility Checklist for … Continue reading ✔️ Accessibility Checklist for Retailers
Use this sample Hotel Safety and Security Checklist to create or update your inspection program across your hotels. Having the safety of a hotel property questioned can damage the brand and keep guests away. Below, a list of criteria for checking the safety of your hotel properties. Methodology: This checklist was compiled from a number of … Continue reading ✔️ Hotel Safety and Security Checklist
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