Timely Order Fulfillment – How to Tips for Retailers

It’s the busiest time of the year for retailers. Because of all that happened since the pandemic began, most of the challenges that you’ll face this year will likely take place behind-the-scenes instead of behind the counter or on the sales floor.  Online sales will surge this year due to continued social distancing and health … Continue reading Timely Order Fulfillment – How to Tips for Retailers

New Year, New Look: 9 Ways to Spruce Up the Design of Your Retail Stores

The start of the year is always a good time to ideate and come up with new business practices. And one of the most important areas to consider when making changes is your retail store design. Aesthetics, shopping behaviors, and consumer preferences are always evolving, so you need to make sure that your store’s look … Continue reading New Year, New Look: 9 Ways to Spruce Up the Design of Your Retail Stores

4 Consumer Concerns Driving Purchasing Decisions for Summer in the Covid Age

It's fair to say a lot has happened since the start of 2020. Consumers are responding to recent events by resetting their priorities and changing their behavior. However, as we noted in an earlier blog, many of these changes were already in the works. What's on the consumer's mind? We have identified 4 consumer concerns … Continue reading 4 Consumer Concerns Driving Purchasing Decisions for Summer in the Covid Age

5 Ways COVID-19 Will Change Retail

The coronavirus has certainly disrupted just about every industry. Retailers are among the hardest to get hit. Between stay-at-home orders, job losses, and low consumer confidence, merchants from virtually all categories are finding themselves on shaky ground. But, in the midst of it all, retailers are finding ways to stay connected with customers and move … Continue reading 5 Ways COVID-19 Will Change Retail

How IoT is Transforming Retail and Food Service

The Internet of Things (IoT) is a term that’s been around for a while. And though conversation around the buzzword fluctuates, it’s is already ingrained in most major retailers’ day-to-day operations. IoT is literally every device, tool, machine, and human that transfers data over an internet connection.  IoT technology in retail is expected to reach … Continue reading How IoT is Transforming Retail and Food Service

How to Engage with Your Customers

Retailers are putting processes in place to help them reach their sales goals and connect with their market and audience. As we look ahead, nothing stands out more than customer engagement, interaction, and care as a way to boost sales. Why? Because an engaged customer represents 23% more revenue than average. Companies who improve customer … Continue reading How to Engage with Your Customers

5 IoT Trends Retailers are Capitalizing On

Put yourself into the shoes of your customer for a minute. You’re walking past a store selling books in the mall. Suddenly your phone pings you with a notification for a personal discount for the book you’ve been looking at on the shop’s website. Along with the discount, they even send you a map showing … Continue reading 5 IoT Trends Retailers are Capitalizing On

5 Realities Driving Customer Buying Decisions

Whether shopping online, strolling through stores or browsing social media, it’s fair to say that the path to purchase is unlike what it used to be. So what shapes customer buying decisions? And more importantly, how can merchants better understand a customer's path to purchase so they can boost store sales? The Buying Decision Process … Continue reading 5 Realities Driving Customer Buying Decisions

Retail in India: Facts and Emerging Trends

A young population, a growing middle class, massive investments in infrastructure in one of the world's fastest rising economies are changing the retail landscape in India. Below, interesting facts and trends shaping the future of retail in India. Demographic changes and per capita income growth The India Retail Forum observes there are several macroeconomic fundamentals … Continue reading Retail in India: Facts and Emerging Trends

Retail in Africa: Facts and Emerging Trends

Emerging technologies, a booming population, and rapidly developing economies are changing the retail landscape of Africa. Below, interesting facts and trends shaping the future of African retail. Durban, SA Demographics and UrbaniZation Africa has the fastest rate of urbanization in the world. More than 40% of its population is currently living in urban centers. By 2030, … Continue reading Retail in Africa: Facts and Emerging Trends

10 Ways To Maximize Sales In Retail

Let’s just cut to the chase — if you’re a retailer, your goal is to get new customers and keep the customers you have coming back, all in the name of increased sales. Without sales, you don’t have a business. Thus, strategizing about how to maximize retail sales should be a top priority. According to … Continue reading 10 Ways To Maximize Sales In Retail

Sustainability & Stores: Realistic Tips You Can Begin Applying Today

Socially conscious customers make up a growing percentage of consumers who are – quite simply – ones retailers should not ignore. It’s important for merchants to understand and support this consumer audience – ultimately aiming to also support sustainability efforts along the way. To help retailers accomplish this, consider the below. Identify Small In-Store Strategies … Continue reading Sustainability & Stores: Realistic Tips You Can Begin Applying Today

5 Ways Chatbots Can Enhance Customer Experience and Increase Sales in Retail

The business of retail is complex, yet for customers, it should be just the opposite. Because of this, enhancing consumer experiences must be considered from every angle in which customers engage. This includes in physical stores, via traditional e-commerce websites, during online marketplace browsing, throughout social media experiences and even as customers navigate any other … Continue reading 5 Ways Chatbots Can Enhance Customer Experience and Increase Sales in Retail

How Retailers Boost the Customer Experience Through Building Community

Today, some of the best shopping inspirations come from an unexpected source: the heart and soul of your customers. And few places spark that inspiration better than community. If you want to show your retail audience that you understand them, that you care about their values—if you want them to spend their money and time … Continue reading How Retailers Boost the Customer Experience Through Building Community

The Retail Apocalypse that Wasn’t: Brick-and-Mortar is Thriving

“The reports of my death are greatly exaggerated.” That quote which was said to be from Mark Twain, could also apply to the current state of retail. From headlines the past couple of years you might assume that sales in brick-and-mortar stores are in negative territory and on the brink of extinction (a full retail … Continue reading The Retail Apocalypse that Wasn’t: Brick-and-Mortar is Thriving

Valentine’s Day In Retail: Interesting Facts and Emerging Trends

Seasonal programs like Valentine's day drive big profits for retailers and restaurants.Valentine’s Day spending is expected to top 20 billion this year! The average spend is also up from $143.56 to $161.96 (a 13% increase from last year). And while most Americans still spend the majority of their Valentine's Day budget on a significant other, the National Retail … Continue reading Valentine’s Day In Retail: Interesting Facts and Emerging Trends

7 Things Retailers Can Learn From Apple

In order to grow as a business, you have to learn from the best in the business. And when it comes to retail, it doesn’t get much better than Apple. When Apple released their financial results for its fiscal 2018 fourth quarter, it was revealed to be a quarterly revenue of $62.9 billion, an increase … Continue reading 7 Things Retailers Can Learn From Apple

5 POS Strategies That Increase Sales

As a retailer, you know that your point-of-sale (POS) system is more than just a tool to process transactions but rather an asset to help your business improve both profit and operations by leaps and bounds. With so many POS options available, it’s easier than ever before for merchants to have access to even more … Continue reading 5 POS Strategies That Increase Sales

10 Ways To Use Consumer Psychology To Increase Sales In Retail

All humans share similar psychological and emotional triggers — gravitating toward pleasure versus pain, amusement versus boredom, and satisfaction versus discontent. The average consumer naturally weighs costs and benefits when shopping. Retailers can utilize a range of psychological techniques to influence shoppers’ behavior and ultimately increase conversions and total sales during the holiday season and … Continue reading 10 Ways To Use Consumer Psychology To Increase Sales In Retail

How to Create a Memorable In-Store Experience for Your Customers

More than 1 billion shoppers find the products and services they need and want online today. It has become increasingly difficult to get customers into a physical store and even harder to keep them engaged long enough to make a purchase. The good news is, with the right techniques, you can improve the overall in-store … Continue reading How to Create a Memorable In-Store Experience for Your Customers