Retail always moves fast, but with the outbreak of COVID-19, businesses need to adjust their operations and health and safety policies daily (sometimes hourly). Management has a responsibility to quickly communicate policy changes and best practices across their stores. It’s crucial that employees are working with the most up to date information to keep themselves … Continue reading Case Study: How a C-Store Group Updated Policies at 700+ Locations
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Effective Communication – How to Better Communicate with Store Teams
Effective communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly. As such, improving store … Continue reading Effective Communication – How to Better Communicate with Store Teams