Effective communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly. As such, improving store … Continue reading Effective Communication – How to Better Communicate with Store Teams
Tag: store communication
Miscommunication in Retail (And How to Fix It)
Miscommunication in retail happens. But when it happens in your stores, it feels like a surprise every time. It’s easy for HQ to miss out on essential information from physical stores––especially when your corporate headquarters is housed separately from your brick-and-mortar locations. If you feel like you’re dropping the ball on the communication front, … Continue reading Miscommunication in Retail (And How to Fix It)
Store Communication: A Comprehensive Guide for Retailers
Who is this guide for? This Store Communication - A Comprehensive Guide for Retailers is for multi-unit retailers in industries such as pharmacies, spas, clinics, telecommunications, furniture, thrift, and quick-service/fast-casual restaurants. This guide also helps manufacturers or distributors of consumer packaged goods. Communication and proper execution of store programs and directives remains a pain point … Continue reading Store Communication: A Comprehensive Guide for Retailers
4 Strategies For Change Management In Retail
Nothing endures but change - Eraclitus Change is inevitable in the fast paced environment of retail and hospitality. It helps the brand stay relevant, efficient and competitive in the eyes of customers and guests. However, change can be hard. Not everyone likes it! Change means stepping into the unknown. It does not have to be … Continue reading 4 Strategies For Change Management In Retail
How to Implement Two-Way Communication Between Stores and Head-Office
If you have retail stores, or franchisees, you need to send and receive information from stores. How to do this effectively is less obvious. Let's dive in. From head-office to the stores The need Head office needs to communicate information to all/some stores, in all/some regions. This information travels "downward" and may be used to … Continue reading How to Implement Two-Way Communication Between Stores and Head-Office