Audits, Tasks and Communication
Retail and Hospitality Operations
Pharmacy "X" continues to struggle keeping up with merchandising initiatives, especially seasonal. During most store visits, the shelves aren't stocked according to the planogram, and when they are, the products aren't faced. And the end caps? They never seem to be rotated with seasonal products - it's like they're selling sunscreen at Christmas. The procedures … Continue reading 📚 Quick Business Case: Pharmacy Merchandising
Retail audits, hotel audits and site inspections are known to protect the brand, drive brand standards, increase customer satisfaction and mitigate risks in multi-unit retail and hospitality. Having said that, how exactly will retail audits benefit you? Here are some of the benefits you can expect from regularly visiting and auditing your sites and facilities. … Continue reading ⭐ Who Benefits from Retail and Hospitality Audits?
A Pharmacy Inspection Checklist helps ensure stores have the right systems in place to comply with regulations and health and safety standards. Some of the information below comes from the office of the professional of New York State and is included here in case the information is moved or removed from their website. Premises Registered area … Continue reading ✔️ Pharmacy Inspection Checklist
Use a store operations checklist and regularly inspect your locations to ensure brand standards are upheld and stores are running optimally. Use this sample Store Operations Checklist to create or update store standards or operations programs across your locations. First impressions On a scale of one to ten; how presentable is the store? Are carts … Continue reading ✔️ Store Operations Checklist
An estimated 61 million Americans deal with some type of disability. It's critical to ensure your stores are accessible to all individuals. Using an accessibility checklist is a great place to start to see what efforts are already in place and how you can improve accessibility across all stores. Use this sample Accessibility Checklist for … Continue reading ✔️ Accessibility Checklist for Retailers
Meeting high standards for the health and safety of patients is the most important focus for Pharmacies. However, to continue delivering the care patients expect, pharmacies must also be successful retail stores. Merchandising cannot be overlooked. How can pharmacies drive brand loyalty and sales if the retail space is poorly merchandised, disorganized or unappealing? Below, … Continue reading Retail Merchandising Ideas for Pharmacies
The United States, Canada, Europe, and Australia are all experiencing a swell in their aging populations. In the US 10,000 people turn 65 every day, and in just over a decade, 20% of the US population will be over 65. Already in 2016, 15% of Australia's population was 65+. An aging population means a greater … Continue reading How Pharmacies can Better Engage Seniors
Through our business and research, we have come across a number of high-level facts and statistics about the retail pharmacy industry, its direction and emerging trends. While our research focused on North America, we thought these emerging pharmacy trends would be of interest to our customers and readers in all markets. Your senior customers matter … Continue reading Pharmacy Industry: Interesting Facts and Emerging Trends
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