In this post we compare the features and benefits of two leading retail audit platforms, Bindy and SafetyCulture.
Choosing the right store communication, retail audit/inspection and task management software will elevate your retail or hospitality business. It starts with verifying brand standards and sending corrective actions. It empowers you to send tasks to sites in seconds, setting priorities and due dates, and verifying completion with photos. It allows you to post news and information about upcoming programs and policies. However, with so many options available, it’s important to find a solution that fits your needs.
When considering Bindy vs SafetyCulture, it’s important to consider features, ease of use, reliability, support, pricing, and many other angles. Afterall, this decision will have a lasting impact that can boost profits, improve operations, streamline your workflows, while also reducing your risks and liabilities across the retail network.
How to select the right retail audit software for you
If you are using Action Card, GoAudits, GoSpotCheck, Repsly, Safety Culture, VisitBasis, WorkJam, Zenput or Zipline, it is time to ⚡ save time, cut costs, and onboard fast with Bindy, the #1 rated audit/inspection, task and communication platform for retail and hospitality.
- Start by compiling a list of must-have, and nice to have features.
- Determine what devices you want to use. While “mobile first” is nice, we suggest selecting a software platform that supports all devices (PC, iOS, Android, mobile, and tablets).
- Cover your bases and ensure that the software has the reporting capabilities you need. Make sure that your data is exportable, with aggregate summaries, and raw data.
- Schedule a demo and make sure it has all the features you need.
- Research the company, how long have they been in business? Are they reputable and reliable?
- Compare pricing, and make sure you are aware of any and all expenses, both upfront and on-going. Remember that pricing per user can significantly increase costs as you grow and scale your business. If you can, pay for usage, not users.
- Run a free trial, the best way to get a feel for the product is to get your hands on it. No demoware, no promises. Test drive it in the field with real data.
- Finally, conduct technical due diligence, and verify the security and reliability of the service provider.
Bonus: Select a platform that gives you full access to all features. Many vendors add significant costs as you scale your operations to access different features.
Bindy vs SafetyCulture
Bindy
About Bindy
Bindy is the retail audit / inspection, task and communication platform built for multi-unit retail and hospitality operators to execute programs and verify brand standards at every site, every time. Bindy is mobile-first but works on the PC and tablets as well, online and offline.
Bindy combines tasks, inspections, communication, and built-in field hierarchy to boost productivity, manage quality, and reduce risks with customized forms, and automated notifications. Bindy lets you drive performance with actionable real-time reports, photos, videos, signatures, and a closed-loop corrective workflow.
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Features at a glance
- Start auditing instantly with the inspection templates or create/upload your own custom inspection forms in minutes.
- Mobile app for Android and iOS, Web app for PCs and laptops.
- Real-time reporting for KPIs, insights, trends, and root causes.
- Assign action plans, track progress, and verify with photos and videos.
- Built-in field hierarchy ensures no oversharing of data.
- Manage projects with built-in progress tracking, Gantt charts, history, task dependencies, and milestones.
- Drive accuracy and accountability with GPS, time and date stamps.
- Task management, set directives and priorities, automate notifications, and track completion.
- Communicate with your field teams and sites, send memos, share information, news, and announcements. Targeted distribution by user, role, or site tags.
- Ticket management, track maintenance requests, customer complaints, and site feedback. Open, review, and close tickets, and create a record of proactive resolution.
- Publish SOPs (Standard Operating Procedures), control visibility, and connect them to inspection forms
- Online and Offline modes allow you to conduct inspections anytime, anywhere.
- API & SSO to integrate with your enterprise system and business intelligence.
- Full access to all features with no paywalls to access different modules.
- Deployment-ready in hours.
Trial
Pricing
Credit card subscription starting at $129 per month.
Not every retailer has 1,000 stores and a billion dollars in sales. This is why Bindy works with national retailers with thousands of sites and small retailers with a dozen. Whatever your size and needs, Bindy has a plan for you.
All plans include unlimited users and locations. Bindy has predictable and competitive pricing.
Key Features of Bindy
Site audits and operations execution
Bindy is built for site audits and compliance. Use a template or build your own customized inspection forms, with geofencing, weather tagging, signatures, photo, and video verification. Assign corrective actions to fix issues. Equip your field teams and sites with an intuitive platform, they know how to use.
Real-time reporting
Track, verify, and access data instantly across sites with no oversharing. Run aggregate and raw filtered reports. Automated data exports with the API and integrate with your data warehouse.
Task and project management
Send tasks to sites and users in seconds. The built-in field hierarchy lets you target recipients individually, or by user, role, and tag. Set priorities, due dates, automate notifications, and verify with photos. Create multi-step workflows with dependencies and track completion in real-time. Manage site projects, send tasks, add milestones, with Gantt charts and progress reports.
Communication
Send memos and instant messages, share information, news and announcements with your field teams and sites. Target the distribution by user, role, or site tag. Automated notifications, read receipts, and follow-ups. Actionable content allows you to tie communication with execution, communicate and make sure it gets done.
Price by usage, not users and sites, save up to 75% compared to competitors
Unlimited users and sites, priced by usage. Get everyone on board, get visibility, and drive accountability for everyone.
When vendors charge by user or site, it limits participation which is counter productive and increases costs as you grow and scale usage. This typically benefits the vendor and not the customer.
SafetyCulture
About SafetyCulture
Operations platform to support inspections and daily activities. Tool for workflow assignments and task management. Standardize reports and share them automatically.
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Features at a glance
- Manage assets
- Device readings with sensors
- Automated reports
- Schedule checks
Trial
30-day free trial.
Pricing
$24/month/user. Enterprise plans available.
Key Features of SafetyCulture
Inspections
Create custom templates and use them everywhere, online and offline. Large library of templates to help get you started.
Assets
Maintain an overview of all your assets. Manage assets, view history log, and store documents in one place.
IoT
Capture device readings and monitor trends. Tailor set ups with multiple options for connectivity.
Final Words
Selecting a retail audit platform can have a lasting impact on your business. When choosing between popular platforms like Bindy and SafetyCulture, choose the one that best fits your needs.
Choose Bindy if you want to execute on site every time, verify compliance with brand standards, and improve your workflows with task management with automated notifications and an easy-to-use app.
Choose Bindy if at least one of the factors below is important to you:
- SafetyCulture is a “one size fits all”, industry-indifferent application. It may not be aligned with the business/operations model of retail and hospitality networks. Friction becomes evident when you try to control visibility or report by organizational hierarchy (DMs/Directors, etc.…) in your retail network. Bindy is designed for retail and integrates natively with your organizational hierarchy and retail network.
- Bindy has key features SafetyCulture lacks such as built-in communication to not only audit and inspect but also share news and inform. Bindy also has built-in project management to manage site openings, improvement plans, conversions, construction, and closings.
- SafetyCulture charges per seat. The moment you scale (either by opening more stores or making the tool available to more users), you end up spending more. All Bindy plans include unlimited users and sites. Priced by usage, not users, Bindy costs less.
If you need sensors and IoT, and don’t mind paying more as you scale, SafetyCulture is a good option.
Want to learn more about other retail audit software providers? Check out our post on the Top 10 Retail Audit Software platforms https://blog.bindy.com/best-retail-audit-software/
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