์„ฑ๊ณต์ ์ธ ์šด์˜ ์ด์‚ฌ๊ฐ€ ๋˜๋ ค๋ฉด ๋ฌด์—‡์ด ํ•„์š”ํ•ฉ๋‹ˆ๊นŒ?

์šด์˜ ์ด์‚ฌ๋Š” ์ „๊ตญ ์†Œ๋งค ์ฒด์ธ์˜ ์„ฑ๊ณต์— ๋งค์šฐ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์ด ์—ญํ• ์„ ๋งก์€ ์‚ฌ๋žŒ์€ ๋ˆ„๊ตฌ๋‚˜ ์ง€์—ญ ๋ฐ ์ผ๋ฐ˜ ๊ด€๋ฆฌ์ž์™€ ๊ฐ™์€ ๊ณ ์œ„ ์ง์›์„ ๊ด€๋ฆฌํ•˜๋Š” ์ž„๋ฌด๋ฅผ ๋งก๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ์–ด๋–ค ๊ฒฝ์šฐ์—๋Š” ์—ฌ๋Ÿฌ ์œ„์น˜์˜ ์ƒ์œ„ ์ˆ˜์ค€ ์šด์˜์„ ๊ฐ๋…ํ•˜๊ณ  ... Continue reading What Does It Take to Be a Successful Director of Operations?

์†Œ๋งค ๊ณ ์šฉ์ฃผ๊ฐ€ ํŒ€์›์—๊ฒŒ ๋ณด์ƒ์„ ์ œ๊ณตํ•  ๋•Œ ์ €์ง€๋ฅด๋Š” 8๊ฐ€์ง€ ์ผ๋ฐ˜์ ์ธ ์‹ค์ˆ˜

๋Œ€๋ถ€๋ถ„์˜ ์‚ฌ๋žŒ๋“ค์€ ๋ณด์ƒ๊ณผ ์ธ์ • ํ”„๋กœ๊ทธ๋žจ์ด ์ง์›๋“ค์—๊ฒŒ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๋ฐ ํšจ๊ณผ์ ์ผ ์ˆ˜ ์žˆ๋‹ค๋Š” ๋ฐ ๋™์˜ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. Reward Gateway์˜ ๋ฐ์ดํ„ฐ์— ๋”ฐ๋ฅด๋ฉด 90%์˜ HR ์ „๋ฌธ๊ฐ€๋Š” ์ด๋Ÿฌํ•œ ํ”„๋กœ๊ทธ๋žจ์ด ๋น„์ฆˆ๋‹ˆ์Šค ๊ฒฐ๊ณผ๋ฅผ ์ด๋Œ์–ด๋‚ด๋Š” ๋ฐ ๋„์›€์ด ๋œ๋‹ค๊ณ  ๋ฏฟ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ Deloitte์˜ ์—ฐ๊ตฌ์— ๋”ฐ๋ฅด๋ฉด ์ง์› ์ธ์‹๊ณผ ๋ชฐ์ž…๋„ ๊ฐ„์— ๋†’์€ ์ƒ๊ด€ ๊ด€๊ณ„๊ฐ€ ์žˆ์Œ์„ ๋ฐœ๊ฒฌํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด ์—ฐ๊ตฌ๋Š” ์ธ์ •์„ ๊ตฌํ˜„ํ•˜๋Š” ์กฐ์ง์ด ... Continue reading 8 Common Mistakes Retail Employers Make When Trying to Reward Team Members

์ด์ „ ์†Œ๋งค ์ง์›์„ ๊ณ ์šฉํ•˜๋Š” ๋ฐฉ๋ฒ•

๊ณ ์šฉํ•  ๋•Œ ๋ชจ๋“  ๊ธฐ์—…์€ ํ•œ ๊ฐ€์ง€๋ฅผ ์ถ”๊ตฌํ•ฉ๋‹ˆ๋‹ค. ๋ฐ”๋กœ ๊ทธ ์ผ์— ๊ฐ€์žฅ ์ ํ•ฉํ•œ ์‚ฌ๋žŒ์„ ๋ฐ๋ ค์˜ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋‚˜ ๊ฒฝ๋ ฅ ์‹œ์žฅ์€ ๋ณต์žกํ•˜๊ณ  ๊ฒฝ์Ÿ์ ์ธ ํ™˜๊ฒฝ์ด ๋  ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ์ด๊ฒƒ์€ ๋ง์ฒ˜๋Ÿผ ์‰ฝ์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ๋งํ•  ๊ฒƒ๋„ ์—†์ด, 2020๋…„์˜ ์‚ฌ๊ฑด์œผ๋กœ ์„ธ๊ณ„ ๊ฒฝ์ œ๊ฐ€ ํ”๋“ค๋ ธ๊ณ , ์ด์— ๋”ฐ๋ผ ์†Œ๋งค ๋ฐ ๊ธฐํƒ€ ์‚ฐ์—…๋„ ๋ณ€ํ–ˆ์Šต๋‹ˆ๋‹คโ€ฆ Continue reading How to Hire Former Retail Employees

์‹ค์ ์ด ์ €์กฐํ•œ ์†Œ๋งค ์ง์›์„ A ํ”Œ๋ ˆ์ด์–ด๋กœ ๋งŒ๋“œ๋Š” ๋ฐฉ๋ฒ•

์ผ์„  ์ง์›์€ ์†Œ๋งค ๋น„์ฆˆ๋‹ˆ์Šค์˜ ์„ฑ๊ณต์— ์ค‘์š”ํ•œ ์—ญํ• ์„ ํ•ฉ๋‹ˆ๋‹ค. ์˜์—… ์‚ฌ์›์€ ์ข…์ข… ์‡ผํ•‘๊ฐ์ด ๋งค์žฅ์— ๋ฐฉ๋ฌธํ•  ๋•Œ ๋ธŒ๋žœ๋“œ์— ๋Œ€ํ•œ ์ฒซ ๋ฒˆ์งธ ๋ผ์ด๋ธŒ ํ„ฐ์น˜ํฌ์ธํŠธ์ž…๋‹ˆ๋‹ค. ๊ทธ๊ฒƒ๋“ค์€ ๊ณ ๊ฐ์˜ ๊ธฐ๋ถ„์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๊ณ , ๊ทธ๋“ค์˜ ์ธ์‹์„ ํ˜•์„ฑํ•˜๋ฉฐ, ๊ถ๊ทน์ ์œผ๋กœ ์‡ผํ•‘๊ฐ์˜ ๊ตฌ๋งค ๊ฒฐ์ •์— ์˜ํ–ฅ์„ ๋ฏธ์น  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์ด์œ ๋กœ ํ•„์š”ํ•œ ... Continue reading How to Turn Underperforming Retail Associates into A-Players

ํœด์ผ ๋™์•ˆ ์†Œ๋งค ์ง์›์—๊ฒŒ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” 10๊ฐ€์ง€ ๋ฐฉ๋ฒ•

์šฐ๋ฆฌ ๋ชจ๋‘๋Š” ํœด์ผ ์‡ผํ•‘ ๊ธฐ๊ฐ„์ด ๋ชจ๋“  ์†Œ๋งค์—…์ฒด์— ์–ผ๋งˆ๋‚˜ ํฐ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š”์ง€ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๊ทธ ๊ทœ๋ชจ๋Š” ์ ์  ๋” ์ปค์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ „๊ตญ ์†Œ๋งค ์—ฐ๋งน(National Retail Federation)์˜ ๊ณผ๊ฑฐ ํŒ๋งค ๋ฐ์ดํ„ฐ์— ๋”ฐ๋ฅด๋ฉด, ํœด์ผ ์†Œ๋งค ํŒ๋งค๋Š” ์ง€๋‚œ 20๋…„ ๋™์•ˆ ๋‘ ๋ฐฐ ์ด์ƒ ์ฆ๊ฐ€ํ–ˆ์Šต๋‹ˆ๋‹ค. ํ”„๋กœ๋ชจ์…˜ ๋ฐ ์บ ํŽ˜์ธ ์กฐ์ •, ์‹œ๊ฐ์  ํŒ์ด‰ ๊ณ„ํš, ์‹ ์†ํ•œ ๋ฐฐ์†ก ์˜ต์…˜ ๋“ฑ์„ ์กฐ์ •ํ•˜๋А๋ผ ๋ฐ”์ฉ๋‹ˆ๋‹ค. Continue reading 10 Ways to Motivate Retail Staff During the Holidays

์†Œ๋งค์  ๊ด€๋ฆฌ์ž๋ฅผ ์ง€์›ํ•˜๋Š” 3๊ฐ€์ง€ ๋ฐฉ๋ฒ•

๋งค์žฅ ๊ด€๋ฆฌ์ž๋Š” ์†Œ๋งค ์‚ฌ์—…์˜ ์ค‘์ถ”์ž…๋‹ˆ๋‹ค. ์˜ฌ๋ฐ”๋ฅธ ๋งค์žฅ ๊ด€๋ฆฌ์ž๋Š” ๋งค์žฅ์„ ํฐ ์„ฑ๊ณต์œผ๋กœ ๋งŒ๋“ค ์ˆ˜ ์žˆ์ง€๋งŒ, ์ž˜๋ชป๋œ ๊ด€๋ฆฌ์ž๋Š” ๋ธŒ๋žœ๋“œ๋ฅผ ๋ง๊ฐ€๋œจ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์‹œ์นด๊ณ  ๋Œ€ํ•™์— ๋”ฐ๋ฅด๋ฉด, ์ข‹์€ ๊ด€๋ฆฌ์ž๋Š” ๋งค์žฅ ์ƒ์‚ฐ์„ฑ์„ ์ตœ๋Œ€ 100%๊นŒ์ง€ ๋†’์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๊ฒƒ์ด ๋ณธ์‚ฌ๊ฐ€ ... Continue reading 3 Ways to Support Retail Store Managers

์ง€์—ญ ๊ด€๋ฆฌ์ž๊ฐ€ ๋˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ์—ญํ• ์„ ์„ฑ๊ณต์ ์œผ๋กœ ์ˆ˜ํ–‰ํ•˜๋Š” ๋ฐ ํ•„์š”ํ•œ ๊ฒƒ

๋‹น์‹ ์ด ์ด๊ฒƒ์„ ์ฝ๊ณ  ์žˆ๋‹ค๋ฉด, ๋‹น์‹ ์€ ์†Œ๋งค ์ง€์—ญ ๊ด€๋ฆฌ์ž๊ฐ€ ๋˜๋Š” ๋ฐ ๊ด€์‹ฌ์ด ์žˆ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์•„๋งˆ๋„ ๋‹น์‹ ์€ ๋‹ค๋ฅธ ํŒ€์„ ๊ฐ๋…ํ•˜๊ณ  ๋ถ€ํ’ˆ์„ ์›€์ง์ด๋Š” ๊ด€๋ฆฌ ์œ„์น˜์— ์žˆ๊ธฐ๋ฅผ ์›ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์•„๋งˆ๋„ ๋‹น์‹ ์€ ์†Œ๋งค์—…์— ๋Œ€ํ•œ ์—ด์ •์ด ์žˆ๊ณ  ๋งค์žฅ์˜ ์„ฑ์žฅ๊ณผ ์„ฑ๊ณต์„ ๋•๋Š” ์—ญํ• ์„ ํ•˜๊ณ  ์‹ถ์–ด ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋Ÿฐ ์†Œ๋ฆฌ๋ผ๋ฉดโ€ฆ Continue reading How to Become a District Manager โ€” and What You Need to Succeed in the Role

ํšจ๊ณผ์ ์ธ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ โ€“ ๋งค์žฅ ํŒ€๊ณผ ๋” ๋‚˜์€ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์„ ํ•˜๋Š” ๋ฐฉ๋ฒ•

ํšจ๊ณผ์ ์ธ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์€ ์ž˜ ๊ด€๋ฆฌ๋˜๋Š” ์†Œ๋งค ์กฐ์ง์˜ ๊ธฐ๋‘ฅ ์ค‘ ํ•˜๋‚˜์ž…๋‹ˆ๋‹ค. ์—ด๋ฆฐ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์€ ๊ด€๋ฆฌ์ž์™€ ์ง์› ๊ฐ„์˜ ์‹ ๋ขฐ๋ฅผ ๊ตฌ์ถ•ํ•˜๊ณ  ๋” ๋‚˜์€ ๋งค์žฅ ํ™˜๊ฒฝ์„ ๋งŒ๋“ญ๋‹ˆ๋‹ค. ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ํŒ€ ๊ตฌ์„ฑ์›์ด ์—…๋ฌด๋ฅผ ์ž˜ ์ˆ˜ํ–‰ํ•˜๊ณ  ์†Œ๋งค ํ”„๋กœ๊ทธ๋žจ์„ ์ œ๋Œ€๋กœ ์‹คํ–‰ํ•˜๋ ค๋ฉด ๋ฆฌ๋”์˜ ์ •์งํ•œ ํ”ผ๋“œ๋ฐฑ์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. ์ด์™€ ๊ฐ™์ด ๋งค์žฅ ๊ฐœ์„ โ€ฆ Continue reading Effective Communication – How to Better Communicate with Store Teams

์†Œ๋งค์—…์—์„œ์˜ ์ž˜๋ชป๋œ ์˜์‚ฌ์†Œํ†ต(๋ฐ ํ•ด๊ฒฐ ๋ฐฉ๋ฒ•)

  ์†Œ๋งค์ ์—์„œ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์˜ค๋ฅ˜๊ฐ€ ๋ฐœ์ƒํ•ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๋งค์žฅ์—์„œ ์ผ์–ด๋‚  ๋•Œ๋งˆ๋‹ค ๋งค๋ฒˆ ๋†€๋ผ์›€์„ ๋А๋‚๋‹ˆ๋‹ค. HQ๋Š” ์‹ค์ œ ๋งค์žฅ์—์„œ ์ค‘์š”ํ•œ ์ •๋ณด๋ฅผ ๋†“์น˜๊ธฐ ์‰ฝ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ๊ธฐ์—… ๋ณธ์‚ฌ๊ฐ€ ์˜คํ”„๋ผ์ธ ์œ„์น˜์™€ ๋ถ„๋ฆฌ๋˜์–ด ์žˆ๋Š” ๊ฒฝ์šฐ์—๋Š” ๋”์šฑ ๊ทธ๋ ‡์Šต๋‹ˆ๋‹ค. ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์ „์„ ์—์„œ ๊ณต์„ ๋–จ์–ด๋œจ๋ฆฌ๋Š” ๋А๋‚Œ์ด ๋“ ๋‹ค๋ฉดโ€ฆ Continue reading Miscommunication in Retail (And How to Fix It)

๋” ๋‚˜์€ ์†Œ๋งค์  ๊ด€๋ฆฌ์ž๊ฐ€ ๋˜๊ธฐ ์œ„ํ•œ 11๊ฐ€์ง€ ํŒ

์†Œ๋งค์  ๊ด€๋ฆฌ์ž๋Š” ์˜คํ”„๋ผ์ธ ํ™˜๊ฒฝ์—์„œ ์ ์  ๋” ์ค‘์š”ํ•œ ์—ญํ• ์„ ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๊ฐ€ ์ˆœ์ˆ˜ํ•œ ๊ฑฐ๋ž˜ ๊ณต๊ฐ„์—์„œ ๋Œ€๋ฉด ๋ธŒ๋žœ๋“œ ๊ฒฝํ—˜์œผ๋กœ ์ „ํ™˜ํ•จ์— ๋”ฐ๋ผ ์†Œ๋งค ์ง์›์˜ ์—ญํ• ์€ ๊ณ„์†ํ•ด์„œ ๋ณ€ํ™”ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ํ•ญ์ƒ ์ ์žฅ์œผ๋กœ์„œ ๊ฐœ์„ ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์„ ์ฐพ๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ๋‹น์‹ ์˜ ์ง์›๊ณผ ๋‹น์‹ ์˜ โ€ฆ Continue reading 11 Tips to Be a Better Retail Store Manager

๋” ๋‚˜์€ ์†Œ๋งค ์ง€์—ญ ๊ด€๋ฆฌ์ž๊ฐ€ ๋˜๋Š” ๋ฐฉ๋ฒ•

์†Œ๋งค ์ง€์—ญ ๋งค์žฅ ๊ด€๋ฆฌ์ž๋Š” ๋งŽ์€ ์ฑ…์ž„์ด ์žˆ์œผ๋ฉฐ ๋น„์ฆˆ๋‹ˆ์Šค์˜ ์ „๋ฐ˜์ ์ธ ์„ฑ๊ณต์— ์ค‘์š”ํ•œ ์—ญํ• ์„ ํ•ฉ๋‹ˆ๋‹ค. ์ข‹์€ ์ง€์—ญ ๊ด€๋ฆฌ์ž๋Š” ํ•ด๋‹น ์ง€์—ญ ๋˜๋Š” ์ง€์—ญ ๋‚ด์˜ ๋ชจ๋“  ๋งค์žฅ ์šด์˜์„ ๊ฐ๋…ํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋“ค์€ ์ง์› ๊ฐœ๋ฐœ, ๊ทœ์ • ์ค€์ˆ˜ ๋ฐ ํŒ๋งค์—์„œ ๊ณ ๊ฐ ๋งŒ์กฑ์— ์ด๋ฅด๊ธฐ๊นŒ์ง€ ๋ชจ๋“  ๊ฒƒ์„ ์ €๊ธ€๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. Continue reading How to Be a Better Retail District Manager

์†Œ๋งค ์ง์› ์ƒ์‚ฐ์„ฑ์„ ๊ทน๋Œ€ํ™”ํ•˜๋Š” 7๊ฐ€์ง€ ๋ฐฉ๋ฒ•

์†Œ๋งค ์ƒ์‚ฐ์„ฑ์€ ๋ชจ๋“  ๋งค์žฅ ์†Œ์œ ์ž ๋˜๋Š” ๊ด€๋ฆฌ์ž๊ฐ€ ์ตœ๋Œ€ํ™”ํ•˜๊ณ ์ž ํ•˜๋Š” ์ง€ํ‘œ์ž…๋‹ˆ๋‹ค. ๊ฒฐ๊ตญ, ๋งค์žฅ์˜ ์ƒ์‚ฐ์„ฑ์ด ๋†’์„์ˆ˜๋ก ์ˆ˜์ต์— ๋” ์œ ๋ฆฌํ•ฉ๋‹ˆ๋‹ค. ๋งŽ์€ ์š”์†Œ๊ฐ€ ์ง์› ์ƒ์‚ฐ์„ฑ์„ ๊ทน๋Œ€ํ™”ํ•˜๋Š” ๋ฐ ๊ธฐ์—ฌํ•ฉ๋‹ˆ๋‹ค. ํŒ๋งค ๊ณต๊ฐ„, ๋น„ํ’ˆ ๋ฐ ์ œํ’ˆ์ด ์ฃผ์š” ์˜ˆ์ž…๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋‚˜ ๋•Œ๋•Œ๋กœ ๊ฐ„๊ณผ๋˜๋Š” ํ•œ ๊ฐ€์ง€ ์š”์†Œ(๊ทธ๋ฆฌ๊ณ  ... Continue reading 7 Ways to Maximize Retail Staff Productivity

์†Œ๋งค ์ง€์—ญ ๊ด€๋ฆฌ์ž๋ฅผ ๊ณ ์šฉํ•˜๊ธฐ ์œ„ํ•œ 6๊ฐ€์ง€ ํŒ

๋ชจ๋“  ๋‹ค์ค‘ ๋งค์žฅ ์†Œ๋งค์—…์ฒด๋Š” ์œ ๋Šฅํ•œ ์ง€์—ญ ๊ด€๋ฆฌ์ž๋ฅผ ํ™•๋ณดํ•˜๋Š” ๊ฒƒ์ด ์„ฑ๊ณต์— ์ค‘์š”ํ•˜๋‹ค๋Š” ๋ฐ ๋™์˜ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํŠน์ • ์ง€์—ญ ๋˜๋Š” ์ง€์—ญ ๋‚ด ๋ชจ๋“  ๋งค์žฅ์˜ ์šด์˜์„ ๊ฐ๋…ํ•˜๋Š” ์ž„๋ฌด๋ฅผ ๋งก์€ ์ง€์—ญ ๊ด€๋ฆฌ์ž๋Š” ์ง์› ๊ฐœ๋ฐœ, ๊ทœ์ • ์ค€์ˆ˜, ํŒ๋งค, ๊ณ ๊ฐ ๋งŒ์กฑ๋„ ๋“ฑ์„ ํฌํ•จํ•œ ์—ฌ๋Ÿฌ ์†Œ๋งค ๊ตฌ์„ฑ ์š”์†Œ๋ฅผ ์ €๊ธ€๋งํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋งํ•  ํ•„์š”๋„ ์—†์ด, ๋‹น์‹ ์ด ๊ณ ์šฉํ•œ ๊ฐœ์ธ์€ โ€ฆ Continue reading 6 Tips for Hiring a Retail District Manager

์†Œ๋งค์ ์—์„œ ์„ฑํฌ๋กฑ์— ๋Œ€์ฒ˜ํ•˜๊ธฐ ์œ„ํ•œ 5๊ฐ€์ง€ ํŒ

์ตœ๊ทผ ๋‰ด์Šค ์‚ฌ์ดํด์€ ์Šฌํ”„๊ฒŒ๋„ ์„ฑํฌ๋กฑ์— ๋Œ€ํ•œ ๋ณด๋„๊ฐ€ ์ง€๋ฐฐ์ ์ž…๋‹ˆ๋‹ค. ์‚ฐ์—… ์ „๋ฐ˜์— ๊ฑธ์ณ ์—ฌ์„ฑ๊ณผ ๋‚จ์„ฑ์ด ์ฐฉ์ทจ์— ๋Œ€ํ•œ ์ด์•ผ๊ธฐ๋ฅผ ๋‚˜๋ˆ„๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. Harvard Business Review์— ๋”ฐ๋ฅด๋ฉด ๋ฏธ๊ตญ์˜ 98% ์กฐ์ง์—๋Š” ์„ฑํฌ๋กฑ ์ •์ฑ…์ด ์žˆ์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์ง์žฅ ๋‚ด ๊ดด๋กญํž˜์€ ์—ฌ์ „ํžˆ ์กด์žฌํ•ฉ๋‹ˆ๋‹ค. ์ด๋Š” ํ˜„์žฌ ์ •์ฑ…์ด ์ค‘๋‹จ๋˜์ง€ ์•Š๊ณ  ์žˆ์Œ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค ... Continue reading 5 Tips for Dealing with Sexual Harassment in Retail

โœ”๏ธ ์„ฑํฌ๋กฑ ์ฒดํฌ๋ฆฌ์ŠคํŠธ

์ด ์ƒ˜ํ”Œ ์„ฑํฌ๋กฑ ์ฒดํฌ๋ฆฌ์ŠคํŠธ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ๋ชจ๋“  ์œ„์น˜์—์„œ ์„ฑํฌ๋กฑ ์˜ˆ๋ฐฉ ํ”„๋กœ๊ทธ๋žจ์„ ๋งŒ๋“ค๊ฑฐ๋‚˜ ์—…๋ฐ์ดํŠธํ•˜์‹ญ์‹œ์˜ค. ํฌ๊ด„์ ์ธ ์„ฑํฌ๋กฑ ์ •์ฑ…์„ ๊ฐœ๋ฐœํ•˜๋Š” ๊ฒƒ์€ ์ง์žฅ ๋‚ด ๊ดด๋กญํž˜์„ ์˜ˆ๋ฐฉํ•˜๊ณ  ์ค‘์ง€ํ•˜๋Š” ์ฒซ ๋ฒˆ์งธ ๋‹จ๊ณ„์ผ ๋ฟ์ž…๋‹ˆ๋‹ค. ๋ชจ๋“  ์„ฑํฌ๋กฑ ์ •์ฑ…์ด ํšจ๊ณผ๋ฅผ ๋ฐœํœ˜ํ•˜๋ ค๋ฉด ์ •์ฑ… ๊ฐœ๋ฐœ ํ›„ ์ง€์†์ ์ธ ๊ต์œก, ๊ฒ€ํ†  ๋ฐ โ€ฆ Continue reading โœ”๏ธ Sexual Harassment Checklist

์ง์›์ด ์„ฑ๊ณต์ ์ธ ๋งค์žฅ ๋‚ด ์บ ํŽ˜์ธ์„ ์‹คํ–‰ํ•  ์ˆ˜ ์žˆ๋„๋ก ์ง€์›

์†Œ๋งค์  ์‹คํ–‰์€ ๋ชจ๋“  ์†Œ๋งค์  ์šด์˜ ๋˜๋Š” ์บ ํŽ˜์ธ์˜ ์ค‘์š”ํ•œ ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค. ๊ท€ํ•˜์˜ ๋ธŒ๋žœ๋“œ ๋น„์ „์ด ์ •ํ™•ํ•˜๊ณ  ๋งค์žฅ ๋‚ด ์‡ผํ•‘๊ฐ์„ ๋Œ์–ด๋“ค์ด๊ธฐ ์œ„ํ•œ ๋ฉ‹์ง„ ๊ณ„ํš์„ ์„ธ์šธ ์ˆ˜๋„ ์žˆ์ง€๋งŒ ์˜๋„ํ•œ ๋Œ€๋กœ ์‹คํ–‰๋˜์ง€ ์•Š์œผ๋ฉด ๊ท€ํ•˜์˜ ๋น„์ „๊ณผ ๊ณ„ํš์€ ๊ฒฐ๊ณผ๋ฅผ ์–ป์ง€ ๋ชปํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ํ”Œ๋ž˜๋…ธ๊ทธ๋žจ๊ณผ ๊ฐ™์€ ๋„๊ตฌ๋Š” โ€ฆ Continue reading Empower Your Staff to Execute Winning In-Store Campaigns

์‚ฌ์ง„ ์ œ๊ณต: ์…”ํ„ฐ์Šคํ†ก

๋น„์ •๊ทœ์ง ์ง์›์„ ์ตœ๊ณ  ์„ฑ๊ณผ์ž๋กœ ๋งŒ๋“œ๋Š” 9๊ฐ€์ง€ ๋ฐฉ๋ฒ•

์ง์›๋“ค์—๊ฒŒ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๊ฒƒ์€ ์†Œ๋งค์—…์ฒด๊ฐ€ ์ผ๋…„ ๋‚ด๋‚ด ์ง๋ฉดํ•˜๋Š” ๊ณผ์ œ์ด์ง€๋งŒ ๊ณ„์ ˆ ์ง์›์„ ์ƒ๋Œ€ํ•˜๋Š” ํœด์ผ์—๋Š” ํŠนํžˆ ๋” ์–ด๋ ค์›Œ์ง‘๋‹ˆ๋‹ค. ์™œ์š”? ์ •๊ทœ์ง๊ณผ ๋‹ฌ๋ฆฌ ๊ณ„์ ˆ๊ทผ๋กœ์ž๋Š” ํšŒ์‚ฌ์— ํˆฌ์žํ•œ ๋งŒํผ์˜ ์„ฑ๊ณผ๋ฅผ ๋‚ด์ง€ ๋ชปํ•˜์—ฌ ์ž์‹ ์„ ์ถฉ๋ถ„ํžˆ ๋ฐœํœ˜ํ•˜์ง€ ๋ชปํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ถŒํ•œ์„ ๋ถ€์—ฌํ•˜๋Š” ๋ฐ ์–ด๋ ค์›€์„ ๊ฒช๊ณ  ์žˆ๋‹ค๋ฉด ... Continue reading 9 Ways to Turn Your Seasonal Employees into Top Performers

ํ‚ฌ๋Ÿฌ ๋น„์™€ ์นจ์ž…: ์ง€์—ญ ๊ด€๋ฆฌ์ž ์ผ๊ธฐ

์šฐ๋ฆฌ๋Š” ๋งค์ผ Bindy๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ์‚ฌ์šฉ์ž, ์ˆ˜์ฒœ ๋ช…์˜ ์†Œ๋งค ๋ฐ ์ˆ™๋ฐ• ์ „๋ฌธ๊ฐ€, ์ง€์—ญ ๊ด€๋ฆฌ์ž ๋ฐ ์šด์˜ ์ž„์›์„ ์•Œ์•„๊ฐ€๋Š” ๊ฒƒ์„ ์ข‹์•„ํ•ฉ๋‹ˆ๋‹ค. ์ง€์—ญ ๊ด€๋ฆฌ์ž๋Š” ์‰ฌ์šด ์ผ์ด ์•„๋‹™๋‹ˆ๋‹ค. ๋‹น์‹ ์€ ์žฌ์ • ๊ณ ๋ฌธ, ์ฝ”์น˜, ์ปจ์„คํ„ดํŠธ, ํŠธ๋ ˆ์ด๋„ˆ ๋ฐ ๋•Œ๋กœ๋Š” ์ง•๊ณ„์ž๊ฐ€ ๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ๋ฉ๋‹ˆ๋‹ค. ์ง€์—ญ ๊ด€๋ฆฌ์ž๋Š” ์˜์‚ฌ์†Œํ†ต์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. Continue reading Killer Bees and Break-ins: The District Manager Diaries

์†Œ๋งค ์ง์›์˜ ์žฅ์ ์„ ์ตœ๋Œ€ํ•œ ๋Œ์–ด๋‚ด๋Š” ๋ฐฉ๋ฒ•

์žฌ๊ณ ๋Š” ์†Œ๋งค์—…์˜ ๋นต๊ณผ ๋ฒ„ํ„ฐ์ผ ์ˆ˜ ์žˆ์ง€๋งŒ ์—ฌ์ „ํžˆ ์‚ฌ๋žŒ ์ค‘์‹ฌ์˜ ๋น„์ฆˆ๋‹ˆ์Šค์ž…๋‹ˆ๋‹ค. ์ œํ’ˆ์„ ํ™•์ธํ•˜๋Š” ์žฌ๊ณ  ๊ด€๋ฆฌ์ž๋ถ€ํ„ฐ ๋งค์žฅ์—์„œ ์‡ผํ•‘๊ฐ์„ ์ง€์›ํ•˜๋Š” ์ง์›์— ์ด๋ฅด๊ธฐ๊นŒ์ง€ ์†Œ๋งค ์‚ฌ์—…์€ ์‚ฌ๋žŒ์„ ์œ„ํ•ด ์šด์˜๋ฉ๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์ง์›์˜ ์ฐธ์—ฌ๋„๊ฐ€ ๋†’์„์ˆ˜๋ก ํšŒ์‚ฌ๊ฐ€ ๋ฒˆ์ฐฝํ•  ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค. ์ด๋ฅผ ์œ„ํ•ด โ€ฆ Continue reading How to Bring Out the Best in Your Retail Employees