Animal Care Checklist For Pet Stores

This animal care checklist for pet stores is based on the Pet Retail Store Best Management Practices of the Pet Industry Advisory council.

The Pet Industry Joint Advisory Council (PIJAC) has developed the following Best Management Practices (BMPs) as a guide for retail pet stores in developing excellent husbandry and care standards for the animals in their care, now complete with sample forms and checklists in Appendix. – Pet Industry Joint Advisory Council

We encourage you to visit the Pet Industry Joint Advisory Council’s website for more guidelines and best practices for animal care.

STORE FRONT

  1. Entry clear of debris
  2. Glass clean
  3. Surface clean
  4. Window ledges clean

STORE FRONT/ANIMAL DISPLAY

  1. Animals – On display
  2. Animals – Clean
  3. Animals – Healthy
  4. Cages – Bedding adequate
  5. Cages – Sufficient room
  6. Food/Water – Adequate quantities
  7. Food/Water – Appropriate to animals
  8. Food/Water – Containers clean

AVIAN AREA

  1. Birds – Clean, healthy
  2. Cages/Flight –
  3. Cages/Flight – Clean
  4. Cages/Flight – Good condition
  5. Cages/Flight – Enrichment devices
  6. Cages/Flight – Sizes adequate
  7. Cages/Flight – Sufficient room
  8. Cages/Flight – Doors secure
  9. Perches – Clean
  10. Perches – Adequate number/size
  11. Food/Water – Cups clean
  12. Food/Water – Adequate quantities
  13. Food/Water – Appropriate to species
  14. Food/Water – Internal surfaces clean
  15. Food/Water – External surfaces clean
  16. Food/Water – Floors clean
  17. Food/Water – All surfaces/walls clean
  18. Food/Water – Lights clean, operating

CANINE AREA

  1. Puppies – Appear healthy
  2. Puppies – Fed/watered
  3. Puppies – ID collars on puppies
  4. Puppies – More than 8 weeks old
  5. Puppies – Properly distributed
  6. Puppies – Well-groomed
  7. Cages/Kennels – Clean
  8. Cages/Kennels – Good condition
  9. Cages/Kennels – Enrichment devices
  10. Cages/Kennels – Sizes adequate
  11. Cages/Kennels – Sufficient room
  12. Cages/Kennels – Resting mats (If approp.)
  13. Cages/Kennels – Bedding adequate
  14. Cages/Kennels – Bedding clean
  15. Cages/Kennels – Doors/walls/grids feces-free
  16. Cages/Kennels – Pans/paper feces-free
  17. Cages/Kennels – Glass clean (in/outside)
  18. Cages/Kennels – Ventilation/temperature adequate
  19. Cages/Kennels – Kennel cards in place
  20. Food/Water – Adequate quantities
  21. Food/Water – Appropriate to species
  22. Food/Water – Containers clean
  23. All surfaces/walls clean
  24. Lights operating
  25. Records current, accurate – Health
  26. Records current, accurate – Registry

FELINE AREA

  1. Kittens – Appear healthy
  2. Kittens – Fed/watered
  3. Kittens – ID collars on kittens
  4. Kittens – More than 8 weeks old
  5. Cages – Clean
  6. Cages – Good condition
  7. Cages – Enrichment devices
  8. Cages – Sizes adequate
  9. Cages – Sufficient room
  10. Cages – Resting mats/platforms
  11. Cages – Litter trays clean
  12. Cages – Feces removed
  13. Cages – Glass clean (In/outside)
  14. Cages – Ventilation/temperature adequate
  15. Cages – Display mats clean/fresh
  16. Food/Water – Adequate quantities
  17. Food/Water – Appropriate to species
  18. Food/Water – Containers clean
  19. All surfaces/walls clean
  20. Lights operating
  21. Records current, accurate – Health
  22. Records current, accurate – Registry

FISH AREA

  1. Fish – Appear healthy
  2. Fish – Feeding on schedule
  3. Tanks – Functioning properly
  4. Tanks – Tanks good condition
  5. Tanks – Equip. good condition
  6. Tanks – Filters working
  7. Tanks – Lights on
  8. Tanks – Tops closed
  9. Tanks – Glass clean, spot free
  10. Tanks – Free of algae
  11. Display unit – Clean
  12. Display unit – Stain, water-spot free
  13. Display unit – Dust-free
  14. Display unit – Signage clean
  15. Water – Water clear
  16. Water – Water level topped off
  17. Water – Water quality checked
  18. Water – Gravel clean/distributed
  19. Floor clean/free of equipment/debris/water
  20. Plants – Labeled, priced
  21. Plants – Potted plants upright
  22. Plants – Dead foliage removed
  23. Plants – Tanks free of algae
  24. Plants – Glass clean/spot free
  25. Plants – Lights on

REPTILE/AMPHIBIAN AREA

  1. Reptiles/Amphibians – Appear healthy
  2. Reptiles/Amphibians – Fed/watered
  3. Cages – Clean
  4. Cages – Good condition
  5. Cages – Enrichment devices
  6. Cages – Sizes adequate
  7. Cages – Sufficient room
  8. Cages – Bedding (if needed)
  9. Cages – Bedding clean
  10. Cages – Feces removed
  11. Cages – Glass clean (In/outside)
  12. Cages – Free of noxious odors
  13. Cages – Tops secured
  14. Food/Water – Containers clean
  15. Food/Water – Adequate quantity avail.
  16. Food/Water – Appropriate to species
  17. All surfaces/walls clean
  18. Lights operating
  19. Records current, accurate
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SMALL ANIMAL AREA

  1. Small animals – Appear healthy
  2. Small animals – Fed/watered
  3. Cages – Clean
  4. Cages – Good condition
  5. Cages – Enrichment devices
  6. Cages – Sizes adequate
  7. Cages – Sufficient room
  8. Cages – Bedding adequate
  9. Cages – Bedding clean/dry
  10. Cages – Litter level adequate
  11. Cages – Glass clean (In/outside)
  12. Cages – Free of noxious odors
  13. Cages – Tops secured
  14. Food/water – Containers clean
  15. Food/water – Adequate quantity avail.
  16. All surfaces/walls clean
  17. Medications properly stored
  18. Records current, accurate

PRODUCT AREAS

  1. Shelves – Clean
  2. Shelves – Point of sale signage Fresh and neat
  3. Product – Dust-free
  4. Product – Facings
  5. Product – Labels facings
  6. Product – Pricing visible
  7. Product – Shop-worn items removed
  8. Product – Spillage removed

OTHER RESOURCES FOR Pet Stores

Refer to the Pet Care category for checklists, how-tos and best practices for the pet care industry.

MORE CHECKLISTS

If you are looking for checklists to manage your operations and brand standards, you have two options.

  1. Register for a free trial of Bindy and get access to a library of professionally vetted public forms you can use to audit your locations in seconds.
  2. Refer to our checklists category of more than 33 checklists to manage every aspect of your operations.

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