Case Study: How a National Franchisor is Helping Franchisees During Covid-19

Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … Continue reading Case Study: How a National Franchisor is Helping Franchisees During Covid-19

Communicating with Franchisees During a Crisis

When it comes to the disruptive effects of COVID-19, franchisees are particularly vulnerable. Often franchisees are new to the industry or new to business ownership. This makes facing a crisis like COVID-19 daunting. The franchises that survive will be those who go the extra mile to support their franchisees and help them navigate this uncertain … Continue reading Communicating with Franchisees During a Crisis