Barista handing a woman food bag

2020 Year in Review- 7 Essential Lessons for Retailers

Twenty-twenty has been a tough year for businesses. Between murder hornets, forrest fires, racial strife — and who could forget — a global pandemic, many businesses took a huge hit this year. In retail, foot traffic and sales plunged in March in April when lockdown measures were enforced.  The good news? Things seem to be … Continue reading 2020 Year in Review- 7 Essential Lessons for Retailers

10 Merchandising Tips for Driving Sales During COVID-19

Here’s some good news: with the number of COVID-19 cases decreasing in several parts of the world, various states and cities have started easing up on their restrictions, allowing businesses to safely resume their operations. The bad news? The coronavirus is still out there. If people aren’t careful, we may experience a second wave of … Continue reading 10 Merchandising Tips for Driving Sales During COVID-19

4 Consumer Concerns Driving Purchasing Decisions for Summer in the Covid Age

It's fair to say a lot has happened since the start of 2020. Consumers are responding to recent events by resetting their priorities and changing their behavior. However, as we noted in an earlier blog, many of these changes were already in the works. What's on the consumer's mind? We have identified 4 consumer concerns … Continue reading 4 Consumer Concerns Driving Purchasing Decisions for Summer in the Covid Age

Barista handing a woman food bag

Employee Wellness Checklist for COVID-19

As a precautionary measure, many foodservice and grocery retailers are using checklists and questionnaires to quickly ask employees about their health prior to starting their shifts. Using an Employee Wellness Checklist during COVID-19 demonstrates to employees that you are taking extra measures to ensure a safe work environment. It also lets customers know you are … Continue reading Employee Wellness Checklist for COVID-19

5 Ways COVID-19 Will Change Retail

The coronavirus has certainly disrupted just about every industry. Retailers are among the hardest to get hit. Between stay-at-home orders, job losses, and low consumer confidence, merchants from virtually all categories are finding themselves on shaky ground. But, in the midst of it all, retailers are finding ways to stay connected with customers and move … Continue reading 5 Ways COVID-19 Will Change Retail

Communicating with Franchisees During a Crisis

When it comes to the disruptive effects of COVID-19, franchisees are particularly vulnerable. Often franchisees are new to the industry or new to business ownership. This makes facing a crisis like COVID-19 daunting. The franchises that survive will be those who go the extra mile to support their franchisees and help them navigate this uncertain … Continue reading Communicating with Franchisees During a Crisis

COVID-19: Store Reopening Resource Guide

We know you have a lot to do to reopen stores and relaunch your operations. We also know you don’t have a lot of time. While you may be excited to reopen, you may feel overwhelmed by all the steps you need to take to do so safely. So we have put together this Store … Continue reading COVID-19: Store Reopening Resource Guide

Compliant IA Store Reopening Checklist

Store Reopening Checklist for Retailers

After a temporary closure, there is a lot to do to get your stores up and running and ready to welcome your customers back. Use this sample Store Reopening Checklist to make certain you don’t miss essential details. Employees Confirm employee health and readiness to return to work. Communicate reopening schedule as soon as possible … Continue reading Store Reopening Checklist for Retailers

5 Ways to Support Employees and Customers During COVID-19

With the coronavirus pandemic sweeping the world, we know that you’re worried. There are certainly reasons to be concerned (read: but don’t panic), and it’s smart to take the necessary steps to protect your health as well as support your employees and customers during COVID-19. To that end, one of the most important things you … Continue reading 5 Ways to Support Employees and Customers During COVID-19

Case Study: How a National Franchisor is Helping Franchisees During Covid-19

Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … Continue reading Case Study: How a National Franchisor is Helping Franchisees During Covid-19

CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure

In recent weeks, many retailers have had to quickly close stores in response to government recommendations and orders related to COVID-19. This means once busy plazas and shopping centers are now full of empty stores, often full of merchandise. In some areas, commercial break-ins are up by 45%. Here’s how one retailer is using Bindy … Continue reading CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure

COVID-19 Checklist for Retail and Hospitality

Customer facing industries the world over are grappling with the effects of the COVID-19 coronavirus. Implementing a Coronavirus (COVID-19) Checklist helps front-line associates in retail and hospitality have up to date information about COVID-19 and follow proper procedures to prevent the spread of the disease. IMPORTANT NOTE TO READERS: This checklist was compiled by non-medical … Continue reading COVID-19 Checklist for Retail and Hospitality

Temporary Store Closing Checklist

COVID-19 is causing many retail stores to temporarily close their doors to the public. With the situation changing so quickly, it can be easy to overlook important details while you rush to respond. To help you make the closing process safe and orderly, here is a sample Temporary Store Closing Checklist to go through the … Continue reading Temporary Store Closing Checklist