โญ ์†Œ๋งค ๋ฐ ํ˜ธํ…”์—… ๋ถ„์•ผ์˜ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์€ ๋ฌด์—‡์ด๋ฉฐ, ์™œ ์ด๋ฅผ ์ธก์ •ํ•ด์•ผ ํ•˜๋‚˜์š”?

๋ธŒ๋žœ๋“œ ํ‘œ์ค€์€ ๋ธŒ๋žœ๋”ฉ, ๊ณ ๊ฐ ์„œ๋น„์Šค, ์ œํ’ˆ ๊ตฌ์ƒ‰, ์„ ํ˜ธ ๊ณต๊ธ‰์—…์ฒด, ์ƒํ’ˆํ™”, ์ฒญ๊ฒฐ, ์ธ์  ์ž์›, ๋ณด์•ˆ, ์†์‹ค ๋ฐฉ์ง€ ๋ฐ ํ™”์žฌ ์˜ˆ๋ฐฉ์„ ํฌํ•จํ•˜์—ฌ ์†Œ๋งค ๋˜๋Š” ์ˆ™๋ฐ• ๋„คํŠธ์›Œํฌ์˜ ๊ด‘๋ฒ”์œ„ํ•œ ์˜์—ญ์— ๊ฑธ์ณ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ๋น„์ฆˆ๋‹ˆ์Šค๋ฅผ ์ œ์‹œํ•˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ํ”„๋กœ๊ทธ๋žจ์„ ๊ตฌํ˜„ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ๊ด€๋ฆฌํ•ฉ๋‹ˆ๋‹ค. ๋Œ€๋ถ€๋ถ„์˜ ์†Œ๋งค ๋ฐ ์ˆ™๋ฐ•์—… ๊ทธ๋ฃน์€ ํ”„๋žœ์ฐจ์ด์ฆˆ์™€ ๊ด€๋ฆฌ์ž์—๊ฒŒ ๋‹ค์Œ ์‚ฌํ•ญ์„ ์ „๋‹ฌํ•˜๊ณ  ๊ธฐ๋Œ€ํ•ฉ๋‹ˆ๋‹ค. Continue reading โญ What Are Brand Standards in Retail and Hospitality and Why Measure Them?

โญ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์— ๋Œ€ํ•œ ์˜คํ•ด

ํ”„๋žœ์ฐจ์ด์ฆˆ์™€ ์‚ฌ์ดํŠธ๊ฐ€ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์— ์™„์ „ํžˆ ๋ถ€ํ•ฉํ•ฉ๋‹ˆ๊นŒ? In-Store Implementation Network์˜ ์„ค๋ฌธ ์กฐ์‚ฌ๋Š” ์ด ๋ฌธ์ œ์˜ ํ•œ ์ธก๋ฉด, ํŠนํžˆ ์ƒํ’ˆํ™”๋ฅผ ์ •๋Ÿ‰ํ™”ํ•˜๊ณ ์ž ํ–ˆ์œผ๋ฉฐ, ๋ฆฌํ…Œ์ผ ์ „๋ฌธ๊ฐ€์—๊ฒŒ ๋งค์žฅ ์ƒํ’ˆํ™” ์„ฑ๊ณผ๋ฅผ ์–ด๋–ป๊ฒŒ ์ธก์ •ํ•˜๋Š”์ง€ ๋ฌผ์—ˆ์Šต๋‹ˆ๋‹ค. ์„ค๋ฌธ์— ์ฐธ์—ฌํ•œ ์‚ฌ๋žŒ์˜ 28%๊ฐ€ "์ผ์ด ์™„๋ฃŒ๋˜์—ˆ๋‹ค๊ณ  ๊ฐ€์ •ํ•œ๋‹ค"๊ณ  ์‘๋‹ตํ–ˆ์Šต๋‹ˆ๋‹ค... Continue reading โญย Misconceptions about Brand Standards

์ง€์—ญ ๊ด€๋ฆฌ์ž ๋˜๋Š” ์ฒดํฌ๋ฆฌ์ŠคํŠธ?

๋ชจ๋“  ๊ฐ€๋งน์ ๊ณผ ์œ„์น˜์— ๋Œ€ํ•ด ์†Œ๋งค์—…์ด๋‚˜ ์ˆ™๋ฐ•์—… ์ „๋ฐ˜์— ๊ฑธ์ณ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์„ ํ™•์ธํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์–ด๋–ป๊ฒŒ ํ•ฉ๋‹ˆ๊นŒ? ์ง€์—ญ ๊ด€๋ฆฌ์ž, ๊ทธ๋“ค์˜ ๊ฒฝํ—˜ ๋ฐ ๊ฐœ์ธ์ ์ธ ์ ‘์ด‰์— ์˜์กดํ•ฉ๋‹ˆ๊นŒ, ์•„๋‹ˆ๋ฉด ๋ชจ๋‘๊ฐ€ ์ž‘์„ฑํ•  ์ˆ˜ ์žˆ๋„๋ก ์ฒดํฌ๋ฆฌ์ŠคํŠธ๋ฅผ ๋ฐฐํฌํ•ฉ๋‹ˆ๊นŒ? ์ฒดํฌ๋ฆฌ์ŠคํŠธ๋Š” ํฌ๊ฒŒ ํ‘œ์ค€ ์งˆ๋ฌธ์— ๋Œ€ํ•œ ์˜ˆ/์•„๋‹ˆ์š” ๋‹ต๋ณ€์œผ๋กœ ๊ตฌ์„ฑ๋ฉ๋‹ˆ๋‹ค. ์ง€์—ญ ๊ด€๋ฆฌ์ž๊ฐ€๋˜๋ฉด ... Continue reading District Managers or Checklists?

์†Œ๋งค ๊ฐ์‚ฌ ๋ฐ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€ ์–ดํœ˜

์™œ ์–ดํœ˜์ง‘์ธ๊ฐ€? ๋งŽ์€ ์‚ฐ์—…์—์„œ๋Š” ํ•ด๋‹น ๊ฑฐ๋ž˜์˜ ๋‹ค์–‘ํ•œ ์ธก๋ฉด๊ณผ ๋‰˜์•™์Šค๋ฅผ ์„ค๋ช…ํ•˜๋Š” ๊ณ ์œ ํ•œ ์šฉ์–ด๋ฅผ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค. ์†Œ๋งค์  ๊ฐ์‚ฌ(๋งค์žฅ ๊ฒฌํ•™ ๋˜๋Š” ๋งค์žฅ ์กฐ์‚ฌ๋ผ๊ณ ๋„ ํ•จ)๋„ ์˜ˆ์™ธ๋Š” ์•„๋‹™๋‹ˆ๋‹ค. ์ด๋Š” ์†Œ๋งค ๊ฐ์‚ฌ, ์†Œ๋งค ์‹คํ–‰ ๋ฐ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์— ๋Œ€ํ•œ ์–ดํœ˜์ž…๋‹ˆ๋‹ค. ์ด๋Š” Bindy์™€ ์šด์˜ ๋ฐ ๋ธŒ๋žœ๋“œ ํ‘œ์ค€์„ ์—ผ๋‘์— ๋‘” ์†Œ๋งค์—…์ฒด์™€์˜ ์ƒํ˜ธ ์ž‘์šฉ์„ ๊ธฐ๋ฐ˜์œผ๋กœ ํ•ฉ๋‹ˆ๋‹ค. Continue reading Lexicon of Retail Audits and Brand Standards