{"id":567,"date":"2021-10-26T15:15:47","date_gmt":"2021-10-26T20:15:47","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=567"},"modified":"2025-09-05T08:48:19","modified_gmt":"2025-09-05T12:48:19","slug":"harika-sandvic-berbat-tuvaletler","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/tr\/great-sandwich-lousy-washrooms\/","title":{"rendered":"Harika sandvi\u00e7. Berbat tuvaletler."},"content":{"rendered":"

En sevdi\u011fimiz QSR markalar\u0131ndan baz\u0131lar\u0131n\u0131 se\u00e7ebilece\u011fimiz bir kemi\u011fimiz var. Men\u00fc de\u011fil. Bu hizmet de\u011fil. Sorun oturma yeri, park yeri ya da arabaya servis de\u011fil. H\u0131zl\u0131 servis restoranlar\u0131n\u0131n bu kilit alanlarda a\u00e7\u0131k\u00e7a para harcad\u0131\u011f\u0131, sistemler kurdu\u011fu ve s\u00fcre\u00e7leri uygulamaya koydu\u011fu g\u00f6r\u00fcl\u00fcyor. <\/p>\n\n\n\n

Ancak do\u011fa \u00e7a\u011f\u0131rd\u0131\u011f\u0131nda veya yemekten \u00f6nce ellerimizi y\u0131kamak istedi\u011fimizde, \u00e7al\u0131\u015fan bir sabunluk ve kurutucusu olan temiz tuvaletler bulmay\u0131 bekleriz.<\/p>\n\n\n\n

Soracak \u00e7ok fazla \u015fey yok, de\u011fil mi?<\/p>\n\n\n\n

Yanl\u0131\u015f (g\u00f6r\u00fcn\u00fc\u015fe g\u00f6re).<\/p>\n\n\n\n

QSR'de yayg\u0131n bir sorun<\/h2>\n\n\n\n

Biz end\u00fcstri insanlar\u0131 bir sorun oldu\u011funu inkar etme e\u011filimindeyiz. G\u00f6zlerimizi kapat\u0131yoruz. Bir e\u011fitim program\u0131m\u0131z var, de\u011fil mi? S\u00fcre\u00e7lerimiz var. Hatta her vardiyaya tuvaletleri temizlemesi i\u00e7in bir \u00e7al\u0131\u015fan at\u0131yoruz. Sorunun temeline indik, de\u011fil mi? Yanl\u0131\u015f.<\/p>\n\n\n\n

G\u00f6zlemleri ba\u011fla\u00e7<\/a>, ara\u015ft\u0131rmalar\u0131m\u0131z ve odak gruplar\u0131m\u0131z bize kirli tuvaletlerin bug\u00fcn restoran sekt\u00f6r\u00fcnde hala yayg\u0131n oldu\u011funu s\u00f6yl\u00fcyor. B\u00fcy\u00fck QSR zincirleri, daha k\u00fc\u00e7\u00fck markalar, hepsi etkileniyor.<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Kir ayr\u0131mc\u0131 de\u011fildir ama m\u00fc\u015fterileriniz ayr\u0131mc\u0131d\u0131r. Ve sorun burada yatar. "Bir sorunumuz var" dedi\u011fimizde asl\u0131nda herkes ad\u0131na konu\u015fuyoruz. Kom\u015fular\u0131n\u0131z, aileniz, arkada\u015flar\u0131n\u0131z ad\u0131na konu\u015fuyoruz. Bu tuvaletleri kullanan herkes \u015funu d\u00fc\u015f\u00fcn\u00fcyor:<\/p>\n\n\n\n

\n

Onlar yok mu marka standartlar\u0131<\/a>? Umursam\u0131yorlar m\u0131?<\/p>\n<\/blockquote>\n\n\n\n

Bindy yak\u0131n zamanda insanlara bir restoran\u0131n tuvaletlerinde sabun yoksa, genel olarak hijyenik de\u011filse veya g\u00fc\u00e7l\u00fc bir koku varsa ne yapacaklar\u0131n\u0131 soran bir anket d\u00fczenledi. 89% kat\u0131l\u0131mc\u0131 bize i\u015flerini ba\u015fka yere g\u00f6t\u00fcreceklerini s\u00f6yledi. Bu kaybedilecek \u00e7ok fazla m\u00fc\u015fteri demek ancak kaybedilen sat\u0131\u015flar\u0131 bir kenara b\u0131rak\u0131rsak, marka i\u00e7in b\u00fcy\u00fck bir "g\u00fcvenilirlik" sorunu oldu\u011funu da g\u00f6steriyor.<\/p>\n\n\n\n

\n

Restoran markan\u0131z\u0131n aile dostu mesaj\u0131n\u0131, tuvaletlerinizde ger\u00e7ekle\u015fen bakteri deneyiyle nas\u0131l ba\u011fda\u015ft\u0131r\u0131yorsunuz?<\/p>\n<\/blockquote>\n\n\n\n

Kirli tuvaletler m\u00fc\u015fterilerinizi hayal k\u0131r\u0131kl\u0131\u011f\u0131na u\u011frat\u0131r, markan\u0131z\u0131 hayal k\u0131r\u0131kl\u0131\u011f\u0131na u\u011frat\u0131r. S\u00f6ylediklerinizi yapmad\u0131\u011f\u0131n\u0131z\u0131 ima ederler. Umursamad\u0131\u011f\u0131n\u0131z\u0131 ima ederler. Kirli tuvaletler g\u00fcvenilirli\u011finize ve markan\u0131za zarar verir. Markan\u0131z\u0131 do\u011fru uygulamayla koruyun<\/a>.<\/p>\n\n\n

\n
\"Sitelerinize<\/a><\/figure>\n<\/div>\n\n\n

Hijyenik olmayan yiyecek haz\u0131rlaman\u0131n opti\u011fi<\/h2>\n\n\n\n

Tuvaletler m\u00fc\u015fteriler ve misafirler i\u00e7in neden bu kadar sorunlu? \u0130\u015fte nedeni. Sekt\u00f6r\u00fcn "Sa\u011fl\u0131k ve g\u00fcvenlik<\/a>\u201d, m\u00fc\u015fteriler \u201cHijyen\u201d diyor.<\/p>\n\n\n\n

Hijyen, yiyecek haz\u0131rlamayla s\u0131k\u0131 s\u0131k\u0131ya ba\u011flant\u0131l\u0131d\u0131r ve tesisleriniz, yiyecek haz\u0131rlaman\u0131n ve yiyece\u011fin g\u00fcvenli\u011finin kan\u0131t\u0131d\u0131r. <\/p>\n\n\n\n

\n

Anketimizde tekrar eden bir tema, tuvaletler kirliyse mutfa\u011f\u0131n da kirli oldu\u011fuydu. M\u00fc\u015fteriler mutfa\u011f\u0131n\u0131z\u0131 g\u00f6remez. Tuvaletlerinizi g\u00f6rebilirler ve personelinizin onu kulland\u0131\u011f\u0131n\u0131 hayal edebilirler... yemeklerini haz\u0131rlamadan hemen \u00f6nce.<\/p>\n<\/blockquote>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Bu konuda ne yapabilirsin?<\/h2>\n\n\n\n
    \n
  1. E\u011fitimle beklentileri belirleyin. H\u0131zl\u0131 servis restoran i\u015finde y\u0131ll\u0131k ciro 100% veya daha fazla olabilir, bu da aral\u0131ks\u0131z ve tekrar tekrar e\u011fitim alman\u0131z gerekti\u011fi anlam\u0131na gelir.<\/li>\n\n\n\n
  2. Ma\u011faza sahibi\/franchise sahibi, m\u00fcd\u00fcrler ve yard\u0131mc\u0131 m\u00fcd\u00fcrleri i\u00e7eren g\u00fcnl\u00fck s\u00fcre\u00e7leri planlay\u0131n ve tuvaletlerin tekrar tekrar ve iyice temizlenmesini sa\u011flay\u0131n. Standartlar yay\u0131nlanmal\u0131 ve ayr\u0131nt\u0131l\u0131 olmal\u0131d\u0131r.<\/li>\n\n\n\n
  3. B\u00f6lge ve b\u00f6lge y\u00f6neticilerinize a\u015fa\u011f\u0131daki ara\u00e7lar\u0131 verin: programlar\u0131 y\u00fcr\u00fctmek ve do\u011frulamak<\/a> tuvaletler dahil t\u00fcm \u00f6nemli alanlarda. Ma\u011fazalar\u0131n\u0131z\u0131 b\u00f6lge m\u00fcd\u00fcr\u00fc taraf\u0131ndan ayl\u0131k veya \u00fc\u00e7 ayl\u0131k olarak doldurulacak bir puan kart\u0131na al\u0131n. Tuvalet kriterlerini "kritik" olarak belirleyin, b\u00f6ylece standartlar kar\u015f\u0131lanmad\u0131\u011f\u0131 takdirde uyumsuzluk cezaland\u0131r\u0131lacak ve puan \u00f6nemli \u00f6l\u00e7\u00fcde d\u00fc\u015fecektir. \u00d6l\u00e7\u00fcm, kendi ba\u015f\u0131na, asl\u0131nda uyumu besler<\/a>. Durmadan \u00f6l\u00e7\u00fcn, agresif puanlar verin ve tuvaletlerinizin "performans\u0131" artacakt\u0131r.<\/span><\/li>\n<\/ol>\n\n\n\n
    \"\"<\/a><\/figure>\n\n\n\n

    Daha fazla bilgi i\u00e7in l\u00fctfen bkz. Tuvalet Temizleme Kontrol Listesi<\/a> ve Tuvaletler Muayene Kontrol Listesi<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

    En sevdi\u011fimiz QSR markalar\u0131ndan baz\u0131lar\u0131n\u0131 se\u00e7ebilece\u011fimiz bir kemi\u011fimiz var. Men\u00fc de\u011fil. Bu hizmet de\u011fil. Sorun oturma yeri, park yeri ya da arabaya servis de\u011fil. H\u0131zl\u0131 servis restoranlar\u0131n\u0131n bu kilit alanlarda a\u00e7\u0131k\u00e7a para harcad\u0131\u011f\u0131, sistemler kurdu\u011fu ve s\u00fcre\u00e7leri uygulamaya koydu\u011fu g\u00f6r\u00fcl\u00fcyor. Ama do\u011fa \u00e7a\u011f\u0131rd\u0131\u011f\u0131nda ya da\u2026 Harika sandvi\u00e7. Berbat tuvaletler.<\/span> yaz\u0131s\u0131n\u0131 okumaya devam et \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":61581,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[319730,677174022],"tags":[6062610,38702493,216746,33371,677173889,50625406,677173903,50625407,39414784],"class_list":["post-567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-qsr","category-health-and-safety","tag-district-manager","tag-district-manager-visit-checklist","tag-food-safety","tag-health-and-safety","tag-qsr","tag-retail-checklist","tag-retail-checklists","tag-retail-scorecard","tag-visit-checklist"],"yoast_head":"\nGreat Sandwich. 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