6 Reasons Why you Should Audit Franchisees (It’s not What you Think)

Whether you call them « audits », « assessments », « evaluations » or simply « visits », the practice of sending a district manager to a franchisee to check on brand standards, answer questions, communicate best practices and coach is widespread. Let's look at six reasons why franchisors should "audit" franchisees plus one reason … Continue reading 6 Reasons Why you Should Audit Franchisees (It’s not What you Think)

What is retail Execution? Purpose, Scope and Best Practices.

Retail execution is the set of practices and enabling technologies responsible for the complete and timely implementation of store programs, standards and directives at store level. This article sheds some light on the purpose, scope and best practices of retail execution. The intended audience is merchandisers, retail operations professionals, area sales professionals, consumer packaged goods … Continue reading What is retail Execution? Purpose, Scope and Best Practices.

Conduct a Retail Audit in 10 Steps

This post details what happens before, during and after an audit or inspection for merchandising, service and/or loss-prevention in a store. Here's how to conduct a retail audit/inspection in 10 steps. Step 1: Schedule the audit First, using your enterprise calendar or your Bindy built-in calendar, schedule the audit. Some audits are announced to the … Continue reading Conduct a Retail Audit in 10 Steps

Convenience Store Industry, Interesting Facts and Trends

Through our business and research, we have come across a number of high-level facts and statistics about the c-store industry, its magnitude, direction, and emerging trends.  We thought they would be of interest to our customers and readers. There are lots of convenience stores! There are 152,794 convenience stores in the United States alone, one for every … Continue reading Convenience Store Industry, Interesting Facts and Trends

10 Ways to Improve Store Execution

In-store execution is known to drive sales and cut costs.  But for these and other known merits of execution, how do you actually achieve it? Below, 10 tips to help you improve program execution across your locations. 1. Seek clarity First, define and describe standards clearly and unequivocally. This point seems obvious but is often overlooked … Continue reading 10 Ways to Improve Store Execution

Lexicon for Retail Audits and Brand Standards

Why a lexicon for retail audits and brand standards? Many industries have their own vocabulary to describe the various facets and nuances of their trade. Retail audits (also called store walks or store inspections) are no exception. This is the lexicon for retail audits, retail execution and brand standards. It is based on Bindy's interactions … Continue reading Lexicon for Retail Audits and Brand Standards