{"id":955,"date":"2023-04-01T15:15:47","date_gmt":"2023-04-01T19:15:47","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=955"},"modified":"2024-11-28T09:00:52","modified_gmt":"2024-11-28T14:00:52","slug":"nao-se-preocupe-com-a-pontuacao-aproveite-a-oportunidade","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/pt\/dont-sweat-the-score-seize-the-opportunity\/","title":{"rendered":"\u2b50 N\u00e3o se preocupe com a pontua\u00e7\u00e3o da auditoria de varejo, aproveite a oportunidade"},"content":{"rendered":"

Atribui\u00e7\u00e3o de valores de pontos a itens de inspe\u00e7\u00e3o<\/a> \u00e9 uma pr\u00e1tica comum em auditorias de varejo e hospitalidade. A ideia \u00e9 obter uma pontua\u00e7\u00e3o geral para o site e uma indica\u00e7\u00e3o da conformidade do site com um programa ou conjuntos de padr\u00f5es. Pontuar um site pode, no entanto, desencadear rea\u00e7\u00f5es inesperadas do franqueado ou gerente da loja.<\/p>\n\n\n\n

A maioria dos operadores e franqueados se orgulha de seu trabalho e pode enfrentar dificuldades com uma pontua\u00e7\u00e3o decepcionante nas visitas e com a orienta\u00e7\u00e3o do gerente distrital.<\/p>\n\n\n\n

O gerente distrital foi muito duro ou injusto? Minha loja est\u00e1 realmente carente em certas \u00e1reas, como sugerem a pontua\u00e7\u00e3o da visita, as notas e o plano de a\u00e7\u00e3o? Pode ser muito para lidar a n\u00edvel profissional, mas tamb\u00e9m a n\u00edvel pessoal.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Embora compreendamos o orgulho e o compromisso de um operador com a excel\u00eancia, temos o seguinte conselho para qualquer pessoa desiludida com o resultado da sua \u00faltima visita de gestor distrital: n\u00e3o se preocupe e n\u00e3o desperdice a oportunidade.<\/p>\n\n\n\n

N\u00e3o se preocupe com o placar<\/h2>\n\n\n\n

N\u00e3o existe visita perfeita no varejo. A rotatividade acontece. O tempo acontece. Erros humanos acontecem. Mesmo os melhores operadores deixam uma ou duas coisas passarem despercebidas, ocasionalmente. <\/p>\n\n\n\n

Obter uma pontua\u00e7\u00e3o abaixo da perfeita n\u00e3o \u00e9, por si s\u00f3, uma preocupa\u00e7\u00e3o grave nem particularmente inesperada. Os melhores jogadores de bola do mundo n\u00e3o lan\u00e7am o arremesso perfeito 100% da \u00e9poca, nem os melhores operadores de varejo.<\/p>\n\n\n\n

Calibra\u00e7\u00e3o da equipe<\/a> desempenha um certo papel nisso, assim como o gerenciamento de expectativas. Lembre-se de que o objetivo de uma auditoria de varejo n\u00e3o \u00e9 pontuar, mas sim melhorar as vendas e os resultados financeiros da loja.<\/p>\n\n\n\n

N\u00e3o obteve uma pontua\u00e7\u00e3o perfeita? Os padr\u00f5es de apresenta\u00e7\u00e3o, merchandising e atendimento da loja eram perfeitos em todos os sentidos? A perfei\u00e7\u00e3o \u00e9 uma jornada, n\u00e3o um destino.<\/p>\n\n\n\n\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Agarre a oportunidade<\/h2>\n\n\n\n

Ent\u00e3o, qual \u00e9 a oportunidade?  <\/p>\n\n\n\n

Para um gerente distrital, a oportunidade \u00e9 manter suas lojas nos mais altos padr\u00f5es. Qualquer coisa menos que isso \u00e9 injusto para a marca, o franqueado e os clientes. <\/p>\n\n\n\n

Para um franqueado, a oportunidade \u00e9 manter e executar esses padr\u00f5es.<\/p>\n\n\n\n

Portanto, n\u00e3o se preocupe com uma pontua\u00e7\u00e3o baixa. Uma pontua\u00e7\u00e3o baixa pode acontecer em qualquer jornada para a grandeza. Concentre-se na oportunidade, no objetivo final e na chance de fazer melhor da pr\u00f3xima vez.<\/p>","protected":false},"excerpt":{"rendered":"

Atribuir valores de pontos a itens de inspe\u00e7\u00e3o \u00e9 uma pr\u00e1tica comum em auditorias de varejo e hospitalidade. A ideia \u00e9 obter uma pontua\u00e7\u00e3o geral para o site e uma indica\u00e7\u00e3o da conformidade do site com um programa ou conjuntos de padr\u00f5es. Pontuar um site pode, no entanto, desencadear rea\u00e7\u00f5es inesperadas do franqueado ou gerente da loja. A maioria \u2026 Continue lendo \u2b50 N\u00e3o se preocupe com a pontua\u00e7\u00e3o da auditoria de varejo, aproveite a oportunidade<\/span> \t<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":10086,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Managing Retail Audit Expectations & Dealing With A Low Score","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[677174194,14465791],"tags":[55665360,677173901,25135926,28180257],"class_list":["post-955","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-bindy","category-retail-audit","tag-retail-audit-2","tag-retail-audit-software","tag-retail-compliance","tag-store-audit"],"yoast_head":"\n\u2b50 Don't Sweat the Retail Audit Score, Seize the Opportunity<\/title>\n<meta name=\"description\" content=\"A low retail and hostility audit score can happen on any journey to greatness. 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