Bindy<\/a>.<\/p>\n\n\n\nPonto principal<\/strong>
N\u00e3o d\u00e1 para ter tudo. Estar no ramo da hotelaria, a ind\u00fastria da "experi\u00eancia" por excel\u00eancia, e n\u00e3o exigir que seus estabelecimentos atendam aos altos padr\u00f5es que seus h\u00f3spedes esperam. Definir e verificar os padr\u00f5es da marca em toda a rede hoteleira, pois a probabilidade de recomenda\u00e7\u00e3o, reservas e vendas compensa.<\/p>\n\n\n\nMais uma coisa\u2026<\/h2>","protected":false},"excerpt":{"rendered":"
O hotel "X" \u00e9 \u00f3timo em ser consistente, com desempenho consistentemente abaixo do esperado. Os m\u00f3veis do lobby est\u00e3o em mau estado e a vitrine de lanches para viagem est\u00e1 praticamente vazia. O business center n\u00e3o tem impressora e quase n\u00e3o recebe sinal de Wi-Fi. Os banheiros dos h\u00f3spedes apresentam manchas de mofo no ch\u00e3o, no chuveiro e na pia, e h\u00e1 descolora\u00e7\u00e3o\/danos em... Continue lendo \ud83d\udcda Caso de Neg\u00f3cios R\u00e1pido: Hot\u00e9is<\/span> \t<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":60203,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[15241,677174188],"tags":[],"class_list":["post-65682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-hotel-3"],"yoast_head":"\n\ud83d\udcda Quick Business Case: Hotels<\/title>\n<meta name=\"description\" content=\"You can't have it both ways. 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S\u00e3o os pequenos detalhes. O frango \u00e9 cortado em cubos em vez de fatias. A salada tem mussarela em vez de cheddar. Eles nem acertam no cheeseburger, colocam o queijo no fundo! 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Os atendentes da linha de frente n\u00e3o est\u00e3o fazendo upselling nem oferecendo complementos relacionados. Eles n\u00e3o est\u00e3o perguntando aos clientes sobre cadastros de fidelidade, nem mesmo mencionando-os. Cumprimentar e agradecer aos clientes, caixas lotadas... os padr\u00f5es de atendimento e atendimento aqui s\u00e3o simplesmente aleat\u00f3rios. 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No sal\u00e3o de vendas, as torres de EAS n\u00e3o funcionam, as c\u00e2meras s\u00e3o apenas para enfeitar e o dinheiro nem sempre \u00e9 auditado na abertura e no fechamento. Os fundos n\u00e3o s\u00e3o nada melhores, a porta dos fundos estava aberta com...","rel":"","context":"Em "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/pt\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_1543004774-1.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_1543004774-1.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_1543004774-1.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_1543004774-1.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_1543004774-1.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65730,"url":"https:\/\/blog.bindy.com\/pt\/business-case-store-exterior\/","url_meta":{"origin":65682,"position":4},"title":"\ud83d\udcda Caso de neg\u00f3cios r\u00e1pido: Exterior da loja","author":"Bindy","date":"julho 10, 2025","format":false,"excerpt":"Por dentro, a loja "X" est\u00e1 impec\u00e1vel. Pisos e espelhos limpos, nenhuma mercadoria deixada no balc\u00e3o e m\u00fasica suave e apropriada tocando. Era de se esperar vendas maiores. Infelizmente, o exterior \u00e9 um desastre. Bitucas de cigarro por todo lado, janelas sujas, teias de aranha na placa, lixo perto da porta, plantas crescidas demais e mal cuidadas...","rel":"","context":"Em "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/pt\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65671,"url":"https:\/\/blog.bindy.com\/pt\/business-case-restaurant-health-and-safety\/","url_meta":{"origin":65682,"position":5},"title":"\ud83d\udcda Caso de neg\u00f3cios r\u00e1pido: sa\u00fade e seguran\u00e7a em restaurantes","author":"Bindy","date":"julho 8, 2025","format":false,"excerpt":"O restaurante "X" recebeu diversas infra\u00e7\u00f5es do departamento de sa\u00fade. Mofo na m\u00e1quina de gelo, alimentos armazenados sem r\u00f3tulos e lavagem inadequada das m\u00e3os. As visitas de sa\u00fade e seguran\u00e7a do gerente distrital n\u00e3o s\u00e3o muito melhores, com v\u00e1rias defici\u00eancias apontadas, ainda pendentes. O restaurante \u00e9 bombardeado com avalia\u00e7\u00f5es online, e o preju\u00edzo causado \u00e0s vendas...","rel":"","context":"Em "\ud83c\udf54 Food Service and Restaurants"","block_context":{"text":"\ud83c\udf54 Food Service and Restaurants","link":"https:\/\/blog.bindy.com\/pt\/category\/qsr\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/posts\/65682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/comments?post=65682"}],"version-history":[{"count":13,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/posts\/65682\/revisions"}],"predecessor-version":[{"id":66721,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/posts\/65682\/revisions\/66721"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/media\/60203"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/media?parent=65682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/categories?post=65682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/pt\/wp-json\/wp\/v2\/tags?post=65682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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