{"id":3838,"date":"2021-10-26T15:15:56","date_gmt":"2021-10-26T20:15:56","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=3838"},"modified":"2024-09-12T08:18:03","modified_gmt":"2024-09-12T12:18:03","slug":"4-maneiras-pelas-quais-as-pmes-competem-com-grandes-varejistas-abrindo-lojas-menores","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/pt\/4-ways-smbs-compete-with-big-retailers-opening-smaller-stores\/","title":{"rendered":"4 maneiras pelas quais as pequenas e m\u00e9dias empresas competem com grandes varejistas abrindo lojas menores"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">As pequenas lojas s\u00e3o a pr\u00f3xima grande novidade no varejo? <\/span><span style=\"font-weight: 400;\">Parece que sim. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Ao longo dos \u00faltimos anos, grandes varejistas fizeram a mudan\u00e7a para lojas de formato menor. <a href=\"https:\/\/progressivegrocer.com\/target-opens-12-stores-accelerates-remodels\" target=\"_blank\" rel=\"noopener noreferrer\">Alvo<\/a>A , por exemplo, j\u00e1 possui in\u00fameras pequenas lojas em diversas \u00e1reas urbanas. Eles continuam a aumentar seus <a href=\"https:\/\/corporate.target.com\/news-features\/article\/2024\/01\/new-stores\" target=\"_blank\" rel=\"noreferrer noopener\">lojas de pequeno formato<\/a> ano ap\u00f3s ano para oferecer locais mais convenientes aos compradores.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">H\u00e1 tamb\u00e9m a IKEA, que agora possui 44 lojas de pequeno formato no Reino Unido, Canad\u00e1, Noruega, It\u00e1lia, Jap\u00e3o e China. E n\u00e3o vamos esquecer Nordstrom, que abriu uma loja de 3.000 p\u00e9s quadrados chamada \u201cNordstrom Local\u201d em West Hollywood no final do ano passado.<\/span><\/p>\n\n\n<div class=\"wp-block-image wp-image-3839\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" data-attachment-id=\"60935\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/4-ways-smbs-compete-with-big-retailers-opening-smaller-stores\/shutterstock_1205616646\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?fit=1920%2C1280&amp;ssl=1\" data-orig-size=\"1920,1280\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"shutterstock_1205616646\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?fit=700%2C467&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=700%2C467&#038;ssl=1\" alt=\"\" class=\"wp-image-60935\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=2048%2C1365&amp;ssl=1 2048w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=1200%2C800&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=700%2C467&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=2000%2C1333&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=900%2C600&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?resize=600%2C400&amp;ssl=1 600w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1205616646.jpg?w=1400&amp;ssl=1 1400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Cr\u00e9dito da imagem: Shutterstock<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">H\u00e1 uma s\u00e9rie de raz\u00f5es por tr\u00e1s dessa tend\u00eancia. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">H\u00e1 o fato de que o varejo hoje ficou muito mais conveniente e acess\u00edvel. Gra\u00e7as ao com\u00e9rcio eletr\u00f4nico, frete gr\u00e1tis e entrega r\u00e1pida, os consumidores n\u00e3o precisam mais dirigir at\u00e9 uma grande loja e percorrer seus corredores para encontrar o que precisam.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Como resultado, os grandes varejistas que querem se manter atualizados est\u00e3o estabelecendo lojas mais pr\u00f3ximas de onde seus clientes est\u00e3o. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Tamb\u00e9m \u00e9 importante notar que em certos locais (ou seja, mercados urbanos densos), faz mais sentido ter pequenas lojas que estocam as necessidades imediatas das pessoas do que ter uma superloja de 100.000 p\u00e9s quadrados para a qual os compradores precisam viajar.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Sim, os grandes varejistas \u201cficarem pequenos\u201d \u00e9 uma tend\u00eancia que est\u00e1 claramente ganhando for\u00e7a. A quest\u00e3o \u00e9: as PMEs devem se preocupar? <\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Aqui est\u00e1 a resposta: <\/span><span style=\"font-weight: 400;\">varejistas que oferecem \u00f3timos produtos, atendimento ao cliente incompar\u00e1vel e experi\u00eancias interessantes ainda poder\u00e3o competir com grandes varejistas que se instalam em seus bairros.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Aqui est\u00e3o algumas id\u00e9ias sobre como fazer exatamente isso.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>1. Localize seu sortimento<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Manter-se competitivo no varejo hoje n\u00e3o significa ter mais produtos. Em vez disso, trata-se de ter o <\/span><i><span style=\"font-weight: 400;\">certo<\/span><\/i><span style=\"font-weight: 400;\"> uns. Seu sortimento ser\u00e1 um fator-chave de tr\u00e1fego e vendas. Portanto, invista tempo e recursos para acertar.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Certifique-se de que seu invent\u00e1rio reflita adequadamente as necessidades das comunidades que voc\u00ea atende. Preste aten\u00e7\u00e3o aos dados demogr\u00e1ficos dos compradores, tend\u00eancias locais, movimento de estoque e at\u00e9 mesmo padr\u00f5es clim\u00e1ticos em cada \u00e1rea e, em seguida, trabalhe com seus fornecedores para estocar adequadamente.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Varejistas que investiram em localiza\u00e7\u00e3o est\u00e3o vendo resultados. Tome Zumiez, por exemplo. De acordo com <\/span><a href=\"https:\/\/risnews.com\/zumiezs-gets-personalization-and-localization-right\" target=\"_blank\" rel=\"noopener noreferrer\">Sistemas de informa\u00e7\u00f5es de varejo<\/a><span style=\"font-weight: 400;\">, em 2017, \u201co varejista aumentou suas vendas em 7,9%, quase dobrando o limite inferior de sua previs\u00e3o de crescimento de 4% para 6% ano a ano\u201d.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Esse sucesso pode ser atribu\u00eddo, em parte, aos seus sortimentos localizados. Como a RIS coloca, \u201cUm dos principais inquilinos do modelo integrado da Zumiez \u00e9 fornecer \u00e0 sua base de clientes um sortimento localizado, \u00fanico e atualizado, com foco em marcas emergentes.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"57763\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/bindy-brand-st-ad-blue-hr-800\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?fit=800%2C418&amp;ssl=1\" data-orig-size=\"800,418\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Brand st ad-blue-HR-800\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-57763\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/02\/Bindy-Brand-st-ad-blue-HR-800.png?resize=766%2C400&amp;ssl=1 766w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">A Kohl&#039;s \u00e9 outro varejista que est\u00e1 usando a localiza\u00e7\u00e3o para influenciar seu estoque. <\/span><a href=\"https:\/\/corporate.kohls.com\/news\/archive-\/2017\/October\/merchandise-to-match-the-market\" target=\"_blank\" rel=\"noopener noreferrer\">De acordo com o varejista<\/a><span style=\"font-weight: 400;\">: <\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">\u201cJ\u00e1 se foram os dias em que os racks eram estocados com base em amplos clusters de mercado que eram amplamente baseados no clima da regi\u00e3o. Em vez disso, a Kohl&#039;s est\u00e1 usando an\u00e1lises para estudar o comportamento do cliente em lojas individuais para editar e adaptar nosso sortimento \u00e0s marcas e categorias que eles desejam ver e comprar. A Kohl&#039;s est\u00e1 colocando os clientes em primeiro lugar, tornando nossa loja mais relevante para eles.\u201d<\/span><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">E parece que essa pr\u00e1tica est\u00e1 valendo a pena. A RIS relata que, em 2016, os locais da Kohl com sortimentos localizados experimentaram \u201cum aumento de cerca de 70 pontos base na compara\u00e7\u00e3o, com uma redu\u00e7\u00e3o de 40 pontos base no estoque\u201d. <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>2. Esforce-se pela conveni\u00eancia<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Quando se trata de varejo moderno, conveni\u00eancia \u00e9 o nome do jogo. Voc\u00ea deve garantir que seus clientes possam colocar as m\u00e3os nos itens de que precisam da maneira mais r\u00e1pida e eficiente poss\u00edvel.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Fazer isso pode significar:<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Permitir que os compradores comprem online, retirem na loja (BOPIS)<\/b><span style=\"font-weight: 400;\">  <\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"535\" data-attachment-id=\"10434\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/shutterstock_1603893637-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?fit=1920%2C1468&amp;ssl=1\" data-orig-size=\"1920,1468\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"shutterstock_1603893637\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Image credit: Shutterstock&lt;\/p&gt;\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?fit=700%2C535&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=700%2C535&#038;ssl=1\" alt=\"\" class=\"wp-image-10434\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=1024%2C783&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=300%2C229&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=768%2C587&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=1536%2C1175&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=2048%2C1566&amp;ssl=1 2048w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=1200%2C918&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=700%2C535&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=2000%2C1530&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?resize=523%2C400&amp;ssl=1 523w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/shutterstock_1603893637.jpg?w=1400&amp;ssl=1 1400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Cr\u00e9dito da imagem: Shutterstock<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">O BOPIS tornou-se uma aposta de mesa no mundo do varejo, portanto, se sua loja n\u00e3o oferece retirada na loja, \u00e9 hora de voc\u00ea procurar o servi\u00e7o. <\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">A partir de 2017, <\/span>mais da metade dos compradores usaram <a href=\"https:\/\/www.digitalcommerce360.com\/2017\/01\/16\/retailers-havent-perfected-buy-online-pick-store-yet\/\" target=\"_blank\" rel=\"noopener noreferrer\">BOPIS<\/a> em algum ponto<span style=\"font-weight: 400;\">, e voc\u00ea pode esperar que esse n\u00famero aumente \u00e0 medida que a ado\u00e7\u00e3o do com\u00e9rcio eletr\u00f4nico continua a crescer. <\/span><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">A chave para fazer o BOPIS funcionar \u00e9 conectar perfeitamente seus cat\u00e1logos de loja e de com\u00e9rcio eletr\u00f4nico. Idealmente, seu sistema de gest\u00e3o de varejo deve permitir que voc\u00ea gerencie seus produtos e clientes usando uma \u00fanica plataforma, mas se n\u00e3o for esse o caso, voc\u00ea precisa encontrar uma maneira de integrar seu <a href=\"https:\/\/www.vendhq.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PDV<\/a> com o seu carrinho de compras online.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Voc\u00ea tamb\u00e9m precisa pensar na log\u00edstica. Como voc\u00ea garantir\u00e1 que os itens estejam prontos para retirada em tempo h\u00e1bil? Voc\u00ea tem os recursos (ou seja, espa\u00e7o e pessoal) para processar as coletas de pedidos on-line no local? Se sim, \u00f3timo. Mas se isso n\u00e3o for poss\u00edvel em sua localidade, voc\u00ea pode optar por fazer parceria com terceiros para ajud\u00e1-lo a implementar o BOPIS. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Por exemplo, h\u00e1 <\/span><a href=\"https:\/\/www.apexsupplychain.com\/au\/feature\/anywhere-3\/\" target=\"_blank\" rel=\"noopener noreferrer\">Apex em qualquer lugar<\/a><span style=\"font-weight: 400;\">, um fornecedor de arm\u00e1rios automatizados de autoatendimento para pedidos clique e retire. H\u00e1 tamb\u00e9m <\/span><a href=\"https:\/\/www.penguinpickup.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Recolha de pinguim<\/a><span style=\"font-weight: 400;\">, que oferece um local de retirada gratuito para os consumidores.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Explore suas op\u00e7\u00f5es de BOPIS para ver o que funciona melhor para sua empresa e seus clientes.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Melhorar o layout e o design da sua loja<\/b><span style=\"font-weight: 400;\">  <\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Voc\u00ea trabalhou duro para atrair pessoas para sua loja. A \u00faltima coisa que voc\u00ea quer \u00e9 que eles saiam porque n\u00e3o conseguem encontrar o que precisam. <\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">D\u00ea uma boa olhada no layout e no design da sua loja e pergunte a si mesmo: voc\u00ea est\u00e1 facilitando a navega\u00e7\u00e3o dos compradores em sua loja? Eles podem encontrar o que precisam com rapidez e facilidade? <\/span><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" data-attachment-id=\"58783\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/visual-merchandising-checklist\/bindy-statment-ads_top-secret-button-ad-1080x1080-03\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?fit=1080%2C1080&amp;ssl=1\" data-orig-size=\"1080,1080\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Stop leaving money on the table with poorly executed merchandising\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?fit=700%2C700&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=700%2C700&#038;ssl=1\" alt=\"Pare de deixar dinheiro na mesa com merchandising mal executado\" class=\"wp-image-58783\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=800%2C800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=400%2C400&amp;ssl=1 400w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=200%2C200&amp;ssl=1 200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=700%2C700&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=50%2C50&amp;ssl=1 50w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?w=1080&amp;ssl=1 1080w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Se n\u00e3o, ent\u00e3o fa\u00e7a <a href=\"https:\/\/blog.bindy.com\/pt\/8-dicas-para-criar-e-executar-displays-de-varejo-vencedores\/\" target=\"_blank\" rel=\"noopener noreferrer\">alguns ajustes<\/a>. Talvez voc\u00ea precise reorganizar suas prateleiras e acess\u00f3rios. Ou talvez seja uma quest\u00e3o de introduzir sinaliza\u00e7\u00e3o clara. Seja qual for o caso, certifique-se de que a apar\u00eancia de suas lojas seja otimizada para facilitar a navega\u00e7\u00e3o e as experi\u00eancias de compra. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Depois de ter suas mercadorias e acess\u00f3rios em funcionamento, <\/span><a href=\"https:\/\/blog.bindy.com\/pt\/conduct-a-merchandising-audit-in-ten-steps\/\" target=\"_blank\" rel=\"noopener noreferrer\">realizar verifica\u00e7\u00f5es e auditorias<\/a><span style=\"font-weight: 400;\"> para <a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"noopener noreferrer\">verificar<\/a> que eles sejam executados corretamente.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Oferecendo servi\u00e7o de entrega local<\/b><span style=\"font-weight: 400;\">s <\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">A entrega no mesmo dia \u00e9 outro servi\u00e7o que est\u00e1 ganhando for\u00e7a entre os consumidores modernos. A necessidade das pessoas por gratifica\u00e7\u00e3o instant\u00e2nea \u00e9 mais forte do que nunca, portanto, se sua loja puder atender a essa necessidade, voc\u00ea estar\u00e1 em \u00f3tima posi\u00e7\u00e3o para competir. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Veja se a entrega no mesmo dia faz sentido para o seu neg\u00f3cio. Busque solu\u00e7\u00f5es como <\/span><a href=\"https:\/\/postmates.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Postmates<\/a><span style=\"font-weight: 400;\"> ou <\/span><a href=\"https:\/\/www.deliv.co\/\" target=\"_blank\" rel=\"noopener noreferrer\">Entrega<\/a><span style=\"font-weight: 400;\"> e considere us\u00e1-los para atender \u00e0s necessidades de entrega imediata de seus clientes. <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>3. Ofere\u00e7a o melhor atendimento ao cliente<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Permitir que os clientes comprem rapidamente e entrem e saiam da loja \u00e9 \u00f3timo, mas n\u00e3o esque\u00e7amos que, para alguns consumidores, \u201cconveni\u00eancia\u201d significa ter um funcion\u00e1rio prestativo respondendo \u00e0s suas perguntas ou indicando a dire\u00e7\u00e3o certa.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" data-attachment-id=\"10437\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/shutterstock_301322492\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?fit=1920%2C1280&amp;ssl=1\" data-orig-size=\"1920,1280\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"shutterstock_301322492\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Photo credit: Shutterstock&lt;\/p&gt;\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?fit=700%2C467&amp;ssl=1\" src=\"https:\/\/i2.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?fit=700%2C467&amp;ssl=1\" alt=\"\" class=\"wp-image-10437\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=2048%2C1365&amp;ssl=1 2048w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=1200%2C800&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=700%2C467&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=2000%2C1333&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=900%2C600&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?resize=600%2C400&amp;ssl=1 600w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/06\/shutterstock_301322492.jpg?w=1400&amp;ssl=1 1400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Cr\u00e9dito da imagem: Shutterstock<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Infelizmente, muitos varejistas n\u00e3o atendem a essa expectativa. A maioria dos comerciantes (especialmente grandes lojas) emprega associados desapaixonados que nem sempre est\u00e3o dispostos a ir al\u00e9m para seus clientes.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Como uma SMB, o atendimento ao cliente \u00e9 uma \u00e1rea onde voc\u00ea pode realmente brilhar. Diferencie-se investindo em funcion\u00e1rios de varejo que n\u00e3o apenas conhe\u00e7am seus produtos e ind\u00fastria, mas que tenham uma inclina\u00e7\u00e3o natural para ajudar as pessoas. Treine-os para ajudar e n\u00e3o apenas para vender, e ensine-os a se conectar com seus clientes e frequentadores locais.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Caso em quest\u00e3o: eu sempre opto por comprar vinho na minha loja de bebidas local porque tem as melhores pessoas. Os funcion\u00e1rios da loja sabem quem eu sou, est\u00e3o familiarizados com minhas prefer\u00eancias e s\u00e3o especialistas em seus produtos, ent\u00e3o suas recomenda\u00e7\u00f5es s\u00e3o sempre pontuais.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Por essas raz\u00f5es, escolho comprar deles em vez das dezenas de outros lugares do meu bairro que vendem vinho. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Esforce-se para alcan\u00e7ar o mesmo n\u00edvel de atendimento ao cliente em sua loja. Invista em seus funcion\u00e1rios e torne-os um diferencial importante para ajud\u00e1-lo a competir com lojas semelhantes em sua \u00e1rea. <\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><b>4. Reforce seus esfor\u00e7os de tr\u00e1fego de pedestres<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Conduzir o tr\u00e1fego de pedestres \u00e9 sempre importante, mas se torna uma prioridade ainda maior se voc\u00ea estiver lidando com a concorr\u00eancia de grandes varejistas que se instalam em seu bairro. Siga as etapas a seguir para garantir que voc\u00ea sempre tenha um fluxo constante de clientes entrando em suas portas:<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"270\" height=\"480\" data-attachment-id=\"3849\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/giphy\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/giphy-e1522342720212.png?fit=270%2C480&amp;ssl=1\" data-orig-size=\"270,480\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"giphy\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/giphy-e1522342720212.png?fit=270%2C480&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/03\/giphy-e1522342720212.png?resize=270%2C480&#038;ssl=1\" alt=\"giphy\" class=\"wp-image-3849\"\/><figcaption class=\"wp-element-caption\">Cr\u00e9dito da imagem: Francesca Nicasio<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><b>Crie vitrines not\u00e1veis<\/b> <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"> Mantenha suas vitrines frescas e atualizadas enfeitando seus produtos e acess\u00f3rios a cada duas semanas. Para obter melhores resultados, conte uma hist\u00f3ria com suas vitrines ou v\u00e1 al\u00e9m das exibi\u00e7\u00f5es clich\u00eas e fa\u00e7a algo que os compradores n\u00e3o encontrar\u00e3o em nenhum outro lugar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Aqui est\u00e1 um \u00f3timo exemplo de Kate Spade, que criou uma engenhoca \u00fanica (e comovente) para demonstrar como os clientes podem personalizar suas bolsas.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>N\u00e3o se esque\u00e7a da cal\u00e7ada<\/b><span style=\"font-weight: 400;\"> <\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Utilize a cal\u00e7ada da sua loja e veja se h\u00e1 algo que voc\u00ea possa fazer para impedir as pessoas em suas trilhas. Muitos varejistas est\u00e3o usando placas ou sinaliza\u00e7\u00e3o fora de suas lojas para informar os pedestres sobre quaisquer promo\u00e7\u00f5es nas lojas. <\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"583\" data-attachment-id=\"63355\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/dirty_board-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?fit=900%2C750&amp;ssl=1\" data-orig-size=\"900,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Dirty_board-1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?fit=700%2C583&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=700%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-63355\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?w=900&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=700%2C583&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_board-1.png?resize=480%2C400&amp;ssl=1 480w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Fique em contato com seus clientes <\/b><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Voc\u00ea coleta detalhes de contato do cliente, como endere\u00e7o de e-mail ou n\u00famero de telefone? Coloque essa informa\u00e7\u00e3o em bom uso, comunicando-se com eles regularmente. Isso mant\u00e9m voc\u00ea no radar deles e ajuda a direcionar o tr\u00e1fego para sua localiza\u00e7\u00e3o. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Aumente sua visibilidade online<\/b><span style=\"font-weight: 400;\"> \u2013 A internet \u00e9 um grande impulsionador do tr\u00e1fego de pedestres, portanto, n\u00e3o negligencie seus esfor\u00e7os de marketing digital. Mantenha suas listagens do Google e do Yelp atualizadas e invista em SEO para garantir que sua empresa apare\u00e7a nos resultados de pesquisa. &nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Sua vez\u2026<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Como voc\u00ea se sente sobre os grandes varejistas abrindo lojas de pequeno formato? Deixe-nos saber nos coment\u00e1rios.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sobre o autor:<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" data-attachment-id=\"1994\" data-permalink=\"https:\/\/blog.bindy.com\/pt\/francesanicasio\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2016\/10\/francesanicasio.jpeg?fit=1920%2C1920&amp;ssl=1\" data-orig-size=\"1920,1920\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"francesanicasio\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2016\/10\/francesanicasio.jpeg?fit=700%2C700&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2016\/10\/francesanicasio.jpeg?resize=700%2C700&#038;ssl=1\" alt=\"franc\u00easnicasio\" class=\"wp-image-1994\" style=\"width:198px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<div><i><\/i><em><a href=\"https:\/\/www.linkedin.com\/in\/francescanicasio\/\" target=\"_blank\" rel=\"noopener noreferrer\">Francesca Nicasio<\/a> \u00e9 um escritor freelancer e estrategista de conte\u00fado que se dedica a escrever sobre tend\u00eancias e dicas de varejo que ajudam os comerciantes a aumentar as vendas, melhorar o atendimento ao cliente e se tornarem melhores varejistas em geral. <\/em><\/div>","protected":false},"excerpt":{"rendered":"<p>As pequenas lojas s\u00e3o a pr\u00f3xima grande novidade no varejo? Parece que sim. Nos \u00faltimos anos, grandes varejistas migraram para lojas de formato menor. A Target, por exemplo, j\u00e1 possui in\u00fameras pequenas lojas em diversas \u00e1reas urbanas. Eles continuam a expandir suas lojas de pequeno formato ano ap\u00f3s ano para trazer mais\u2026 <a href=\"https:\/\/blog.bindy.com\/pt\/4-ways-smbs-compete-with-big-retailers-opening-smaller-stores\/\" class=\"more-link\">Continue lendo <span class=\"screen-reader-text\">4 maneiras pelas quais as pequenas e m\u00e9dias empresas competem com grandes varejistas abrindo lojas menores<\/span> <span class=\"meta-nav\">\t<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":10436,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[431564],"tags":[677173891,1536317,677173890],"class_list":["post-3838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail-sales","tag-retail-trends","tag-smallbiz","tag-smbs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4 Ways SMBs Compete with Big Retailers Opening Smaller Stores<\/title>\n<meta name=\"description\" content=\"Big retailers are setting up smaller stores, how can small and mid-sized businesses compete? 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