{"id":5380,"date":"2021-12-26T15:16:00","date_gmt":"2021-12-26T20:16:00","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5380"},"modified":"2025-08-20T11:04:10","modified_gmt":"2025-08-20T15:04:10","slug":"lista-kontrolna-operacji-sklepowych","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/pl\/store-operations-checklist\/","title":{"rendered":"\u2714\ufe0f Lista kontrolna operacji sklepu"},"content":{"rendered":"

Korzystaj z listy kontrolnej dzia\u0142alno\u015bci sklepu i regularnie sprawdzaj swoje lokalizacje, aby zapewni\u0107 przestrzeganie standard\u00f3w marki i optymalne dzia\u0142anie sklep\u00f3w.<\/p>\n\n\n\n

U\u017cyj tej przyk\u0142adowej listy kontrolnej operacji sklepu, aby tworzy\u0107 lub aktualizowa\u0107 standardy sklepu lub programy operacyjne we wszystkich lokalizacjach.<\/p>\n\n\n\n<\/span>\n\n\n\n

Pierwsze wra\u017cenia<\/strong><\/h2>\n\n\n\n
    \n
  1. W skali od jednego do dziesi\u0119ciu; jak reprezentacyjny jest sklep?<\/li>\n\n\n\n
  2. Czy w pobli\u017cu drzwi dost\u0119pne s\u0105 w\u00f3zki lub kosze?<\/li>\n\n\n\n
  3. Alejki s\u0105 wolne od przeszk\u00f3d?<\/li>\n\n\n\n
  4. Przej\u015bcia\/sekcje s\u0105 odpowiednio oznakowane?<\/li>\n\n\n\n
  5. Sprzedawc\u0119 \u0142atwo znale\u017a\u0107, je\u015bli potrzebna jest pomoc?<\/li>\n\n\n\n
  6. Aktualne oznakowanie sprzeda\u017cy?<\/li>\n\n\n\n
  7. Oznakowanie i rekwizyty w stanie jak nowe?<\/li>\n\n\n\n
  8. O\u015bwietlenie sklepu zoptymalizowane bez przepalonych \u017car\u00f3wek?<\/li>\n\n\n\n
  9. Czy rega\u0142y sklepowe, blaty i produkty s\u0105 wolne od kurzu?<\/li>\n\n\n\n
  10. Czy p\u00f3\u0142ki s\u0105 w pe\u0142ni zaopatrzone, ale nie zagracone?<\/li>\n\n\n\n
  11. Czy \u015bmieci i recykling s\u0105 wywo\u017cone co noc?<\/li>\n\n\n\n
  12. Czy toalety publiczne s\u0105 czyste (je\u015bli dotyczy)? Aby uzyska\u0107 wi\u0119cej informacji, zobacz Lista kontrolna czyszczenia toalet komercyjnych<\/a>.<\/li>\n<\/ol>\n\n\n
    \n
    \"Uzyskanie<\/a><\/figure>\n<\/div>\n\n\n

    Produkt<\/strong><\/h2>\n\n\n\n
      \n
    1. Czy produkty sezonowe s\u0105 na wystawie? Aby uzyska\u0107 wi\u0119cej informacji, zobacz Wizualna lista kontrolna merchandisingu<\/a>.<\/li>\n\n\n\n
    2. Czy produkt jest uzupe\u0142niany ca\u0142kowicie w regularnych odst\u0119pach czasu?<\/li>\n\n\n\n
    3. Kiedy zako\u0144czono ostatnie uzupe\u0142nianie zapas\u00f3w?<\/li>\n\n\n\n
    4. Produkt odpowiednio zorganizowany wed\u0142ug rozmiaru\/marki\/itd.?<\/li>\n\n\n\n
    5. Czy ka\u017cdy przedmiot jest wyceniony za pomoc\u0105 zawieszki lub kodu kreskowego? Sprawd\u017a 3 pozycje w ka\u017cdej sekcji.<\/li>\n\n\n\n
    6. Produkt przeceniony lub wyprzeda\u017c jest wyra\u017anie oznaczony?<\/li>\n\n\n\n
    7. Opakowanie produktu zapiecz\u0119towane, czyste i wolne od uszkodze\u0144?<\/li>\n<\/ol>\n\n\n
      \n
      \"\"<\/a><\/figure>\n<\/div>\n\n\n

      POZ<\/strong><\/h2>\n\n\n\n
        \n
      1. Czy linie poruszaj\u0105 si\u0119 sprawnie?<\/li>\n\n\n\n
      2. Opakowanie got\u00f3wkowe jest wolne od rzeczy osobistych i dodatkowych pieni\u0119dzy?<\/li>\n\n\n\n
      3. Ulotki \/ karty \/ materia\u0142y drukowane s\u0105 \u0142atwo dost\u0119pne dla klient\u00f3w?<\/li>\n\n\n\n
      4. Czy dokonywane s\u0105 regularne wp\u0142aty?<\/li>\n\n\n\n
      5. Czy dow\u00f3d wp\u0142aty ma wymagany podpis?<\/li>\n\n\n\n
      6. Rejestrowane s\u0105 nadwy\u017cki\/niedobory?<\/li>\n\n\n\n
      7. Kiedy by\u0142a data ostatniego audytu kasowego?<\/li>\n\n\n\n
      8. Blokady d\u0142u\u017csze ni\u017c 7 dni s\u0105 usuwane lub konwertowane?<\/li>\n<\/ol>\n\n\n\n

        Personel<\/strong><\/h2>\n\n\n\n
          \n
        1. Czy personel wita\u0142 klient\u00f3w?<\/li>\n\n\n\n
        2. Ile czasu zaj\u0119\u0142o pracownikowi powitanie Ci\u0119 przy wej\u015bciu do lokalizacji?<\/li>\n\n\n\n
        3. Czy us\u0142uga by\u0142a satysfakcjonuj\u0105ca?<\/li>\n\n\n\n
        4. Prosimy o komentowanie interakcji pracownik\u00f3w z klientami. W razie potrzeby przejrzyj standardy us\u0142ug.<\/li>\n\n\n\n
        5. Czy sprzedawca wiedzia\u0142 o aktualnej promocji? Zanotuj nazwisko wsp\u00f3\u0142pracownika.<\/li>\n\n\n\n
        6. Popro\u015b jednego pracownika o wyszczeg\u00f3lnienie standard\u00f3w obs\u0142ugi klienta. Podaj szczeg\u00f3\u0142y swojej dyskusji.<\/li>\n\n\n\n
        7. Wszyscy pracownicy loguj\u0105 si\u0119 i wylogowuj\u0105 lub loguj\u0105 si\u0119 zgodnie z polityk\u0105 firmy?<\/li>\n\n\n\n
        8. Czy brakuje stempli?<\/li>\n\n\n\n
        9. Harmonogramy s\u0105 opublikowane i aktualne?<\/li>\n<\/ol>\n\n\n
          \n
          \"\"<\/a><\/figure>\n<\/div>\n\n\n

          Trening<\/strong><\/h2>\n\n\n\n
            \n
          1. Kiedy by\u0142 ostatni termin szkolenia pracownik\u00f3w?<\/li>\n\n\n\n
          2. Przeprowad\u017a wywiady z nowo przeszkolonymi pracownikami. Zapisz wszelkie dodatkowe pytania pracownika dotycz\u0105ce szkolenia.<\/li>\n\n\n\n
          3. Jaka by\u0142a data ostatniego spotkania personelu?<\/li>\n\n\n\n
          4. Kiedy zaplanowane jest nast\u0119pne spotkanie personelu?<\/li>\n\n\n\n
          5. Czy w sklepie znalaz\u0142e\u015b jakie\u015b mo\u017cliwo\u015bci coachingowe? Podaj szczeg\u00f3\u0142y.<\/li>\n<\/ol>\n\n\n\n

            BEZPIECZE\u0143STWO PO\u017bAROWE<\/h2>\n\n\n\n
              \n
            1. Czy istnieje sprawny system wykrywania ognia\/dymu? Aby uzyska\u0107 wi\u0119cej informacji, zobacz Lista kontrolna BHP<\/a>.<\/li>\n\n\n\n
            2. Czy w wyznaczonym miejscu i bez przeszk\u00f3d zamontowana jest ga\u015bnica?<\/li>\n\n\n\n
            3. Sprawd\u017a i zanotuj dat\u0119 wa\u017cno\u015bci ga\u015bnicy<\/li>\n\n\n\n
            4. Czy personel zna lokalizacj\u0119 ga\u015bnicy? Zapytaj 3 cz\u0142onk\u00f3w zespo\u0142u.<\/li>\n\n\n\n
            5. Czy personel zosta\u0142 odpowiednio przeszkolony w zakresie u\u017cywania ga\u015bnicy?<\/li>\n\n\n\n
            6. Czy jest system tryskaczowy?<\/li>\n\n\n\n
            7. Jaka by\u0142a data ostatniej inspekcji tryskaczy?<\/li>\n\n\n\n
            8. Czy plan przeciwpo\u017carowy jest regularnie testowany?<\/li>\n\n\n\n
            9. Czy pracownicy wiedz\u0105, co robi\u0107 w przypadku po\u017caru?<\/li>\n\n\n\n
            10. Kiedy by\u0142a data ostatniego \u0107wiczenia przeciwpo\u017carowego?<\/li>\n\n\n\n
            11. Czy personel zna lokalizacj\u0119 wyj\u015bcia awaryjnego i miejsce spotkania?<\/li>\n\n\n\n
            12. Czy drzwi ewakuacyjne otwieraj\u0105 si\u0119?<\/li>\n<\/ol>\n\n\n
              \n
              \"\"<\/a><\/figure>\n<\/div>\n\n\n

              Wsp\u00f3lne przestrzenie<\/strong><\/h1>\n\n\n\n
                \n
              1. Biuro jest czyste i wolne od ba\u0142aganu?<\/li>\n\n\n\n
              2. Przestrze\u0144 wsp\u00f3lna dla pracownik\u00f3w jest wolna od ba\u0142aganu i jedzenia?<\/li>\n\n\n\n
              3. Czy pracownicy wiedz\u0105, gdzie przechowywa\u0107 rzeczy osobiste?<\/li>\n\n\n\n
              4. Lod\u00f3wka dla personelu jest czysta, brak przeterminowanej \u017cywno\u015bci?<\/li>\n\n\n\n
              5. Czy w zlewie nie ma naczy\u0144?<\/li>\n\n\n\n
              6. \u0141azienka dla pracownik\u00f3w jest czysta i zaopatrzona w myd\u0142o i przybory?<\/li>\n<\/ol>\n\n\n\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                U\u017cyj listy kontrolnej operacji sklepowych i regularnie sprawdzaj swoje lokalizacje, aby upewni\u0107 si\u0119, \u017ce standardy marki s\u0105 przestrzegane, a sklepy dzia\u0142aj\u0105 optymalnie. U\u017cyj tej przyk\u0142adowej listy kontrolnej operacji sklepowych, aby utworzy\u0107 lub zaktualizowa\u0107 standardy sklepowe lub programy operacyjne w swoich lokalizacjach. Pierwsze wra\u017cenia Produkt POS Szkolenie personelu BEZPIECZE\u0143STWO PRZECIWPO\u017bAROWE Wsp\u00f3lne przestrzenie<\/p>","protected":false},"author":6370623,"featured_media":5668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[63715,81136,154086213,677174189,11003417,677174234,677174250,677174237],"tags":[55665360,677174270,677174292],"class_list":["post-5380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharmacy","category-checklists","category-marijuana-retail","category-wine-beer-spirits","category-convenience-store","category-thrift-stores","category-fashion-footwear","category-furniture","tag-retail-audit-2","tag-retail-audit-checklist","tag-retail-operations-checklist"],"yoast_head":"\n\u2714\ufe0f Store Operations Checklist<\/title>\n<meta name=\"description\" content=\"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bindy.com\/pl\/lista-kontrolna-operacji-sklepowych\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2714\ufe0f Store Operations Checklist\" \/>\n<meta property=\"og:description\" content=\"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.bindy.com\/pl\/lista-kontrolna-operacji-sklepowych\/\" \/>\n<meta property=\"og:site_name\" content=\"Audits, Tasks and 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