{"id":955,"date":"2023-04-01T15:15:47","date_gmt":"2023-04-01T19:15:47","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=955"},"modified":"2024-11-28T09:00:52","modified_gmt":"2024-11-28T14:00:52","slug":"maak-je-niet-druk-om-de-score-grijp-je-kans","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/dont-sweat-the-score-seize-the-opportunity\/","title":{"rendered":"\u2b50 Maak je geen zorgen over de Retail Audit Score, grijp je kans"},"content":{"rendered":"

Puntwaarden toekennen aan inspectie-items<\/a> is een gangbare praktijk bij audits van de detailhandel en horeca. Het idee is om een algehele score voor de site te verkrijgen en een indicatie van de naleving van een programma of een reeks normen door de site. Het scoren van een site kan echter onverwachte reacties van de franchisenemer of winkelmanager uitlokken.<\/p>\n\n\n\n

De meeste exploitanten en franchisenemers zijn trots op hun werk en kunnen worstelen met een tegenvallende bezoekscore en de begeleiding van de rayonmanager.<\/p>\n\n\n\n

Was de rayonmanager te hard of oneerlijk? Ontbreekt mijn winkel echt op bepaalde gebieden, zoals de score, notities en het actieplan van het bezoek suggereren? Het kan veel zijn om mee om te gaan op professioneel vlak, maar ook op persoonlijk vlak.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Hoewel we de trots en het streven van een operator naar uitmuntendheid begrijpen, hebben we het volgende advies voor iedereen die teleurgesteld is over de uitkomst van zijn laatste bezoek aan de districtsmanager: maak je geen zorgen over de score en laat de kans niet liggen.<\/p>\n\n\n\n

Zweet de score niet<\/h2>\n\n\n\n

Er bestaat niet zoiets als een perfect bezoek in de detailhandel. Omzet gebeurt. Het weer gebeurt. Menselijke fouten gebeuren. Zelfs de beste operators laten af en toe het een en ander door de kieren vallen. <\/p>\n\n\n\n

Het behalen van een minder dan perfecte score is op zichzelf geen ernstige zorg, noch bijzonder onverwacht. De beste balspelers ter wereld gooien niet de perfecte pitch 100% van die tijd, en de beste winkeliers doen dat ook niet.<\/p>\n\n\n\n

Team kalibratie<\/a> speelt hierin een bepaalde rol, evenals het managen van verwachtingen. Houd er rekening mee dat het doel van een retailaudit niet is om te scoren, maar om de omzet en het bedrijfsresultaat van de winkel te verbeteren.<\/p>\n\n\n\n

Geen perfecte score behaald? Waren de presentatie, merchandising en servicenormen van de winkel in alle opzichten perfect? Perfectie is een reis, geen bestemming.<\/p>\n\n\n\n\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

De kans grijpen<\/h2>\n\n\n\n

Dus wat is de kans?  <\/p>\n\n\n\n

Voor een districtsmanager is dit de kans om zijn\/haar winkels aan de hoogste normen te houden. Alles minder is oneerlijk tegenover het merk, de franchisenemer en de klanten. <\/p>\n\n\n\n

Voor een franchisenemer bestaat de mogelijkheid om deze normen hoog te houden en uit te voeren.<\/p>\n\n\n\n

Dus maak je geen zorgen over een lage score. Een lage score kan gebeuren op elke reis naar grootsheid. Focus op de kans, het einddoel en een kans om het de volgende keer beter te doen.<\/p>","protected":false},"excerpt":{"rendered":"

Het toekennen van puntwaarden aan inspectie-items is een gangbare praktijk bij retail- en hospitality-audits. Het idee is om een algehele score voor de site te verkrijgen en een indicatie van de naleving van een programma of een reeks standaarden door de site. Het scoren van een site kan echter onverwachte reacties van de franchisenemer of winkelmanager uitlokken. De meeste \u2026 Lees verder \u2b50 Maak je geen zorgen over de Retail Audit Score, grijp je kans<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":10086,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Managing Retail Audit Expectations & Dealing With A Low Score","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[677174194,14465791],"tags":[55665360,677173901,25135926,28180257],"class_list":["post-955","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-bindy","category-retail-audit","tag-retail-audit-2","tag-retail-audit-software","tag-retail-compliance","tag-store-audit"],"yoast_head":"\n\u2b50 Don't Sweat the Retail Audit Score, Seize the Opportunity<\/title>\n<meta name=\"description\" content=\"A low retail and hostility audit score can happen on any journey to greatness. 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De audit wordt soms ook wel een assessment of kortweg een bezoek genoemd. De audit maakt gebruik van retail...","rel":"","context":"In "\u2b50 Best practices"","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":450,"url":"https:\/\/blog.bindy.com\/nl\/do-you-need-retail-audit-software\/","url_meta":{"origin":955,"position":1},"title":"\u2b50 5 redenen om retail audit software te implementeren","author":"Bindy","date":"mei 20, 2023","format":false,"excerpt":"Een leverancier van retailsoftware zoals Bindy vragen of je dit soort software nodig hebt, voelt misschien alsof je een schoenenverkoper vraagt of je echt schoenen nodig hebt. En toch kan het antwoord je verrassen. De businesscase voor softwareautomatisering hangt af van je activiteit en de blootstelling, aansprakelijkheid en kosten die inconsistent zijn...","rel":"","context":"In "\u2b50 Best practices"","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":930,"url":"https:\/\/blog.bindy.com\/nl\/the-mighty-action-plan\/","url_meta":{"origin":955,"position":2},"title":"\u2b50 Wat is een actieplan en corrigerende maatregelen voor een retailaudit?","author":"Bindy","date":"augustus 20, 2023","format":false,"excerpt":"Wanneer districtmanagers locaties bezoeken in het kader van een retail- of horecaaudit, komen ze ongetwijfeld problemen tegen. Zelfs de beste en meest toegewijde exploitanten maken wel eens fouten. Merkstandaarden bestaan niet voor niets: ze beschermen het merk en maken locaties aantrekkelijker voor gasten en winstgevender.","rel":"","context":"In "\u2b50 Best practices"","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/AdobeStock_66713802.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/AdobeStock_66713802.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/AdobeStock_66713802.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/AdobeStock_66713802.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/AdobeStock_66713802.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":197,"url":"https:\/\/blog.bindy.com\/nl\/mystery-shoppers-vs-district-manager-led-audits\/","url_meta":{"origin":955,"position":3},"title":"\u2b50 Mystery Shopping versus District Manager Audit","author":"Bindy","date":"juli 1, 2023","format":false,"excerpt":"Sommigen zweren erbij. Anderen komen er niet aan toe. Mystery shopping heeft zeker voor- en tegenstanders. In dit artikel bespreken we de belangrijkste verschillen tussen mystery shopping en assessments onder leiding van een districtsmanager. Laten we er eens induiken. Audits onder leiding van een districtsmanager richten zich op het proces. Een mystery shopping-programma\u2026","rel":"","context":"In "\u2b50 Best practices"","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/10\/shutterstock_760206478.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/10\/shutterstock_760206478.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/10\/shutterstock_760206478.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/10\/shutterstock_760206478.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/10\/shutterstock_760206478.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":638,"url":"https:\/\/blog.bindy.com\/nl\/who-benefits-from-retail-audits\/","url_meta":{"origin":955,"position":4},"title":"\u2b50 Wie profiteert van audits in de detailhandel en horeca?","author":"Bindy","date":"september 20, 2023","format":false,"excerpt":"Het is bekend dat retailaudits, hotelaudits en locatie-inspecties het merk beschermen, merknormen stimuleren, de klanttevredenheid verhogen en risico's beperken in de retail en horeca met meerdere vestigingen. Maar wat zijn precies de voordelen van retailaudits? 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Veel branches hebben hun eigen vocabulaire om de verschillende facetten en nuances van hun vak te beschrijven. Retailaudits (ook wel store walks of winkelinspecties genoemd) vormen daarop geen uitzondering. Dit is het lexicon voor retailaudits, retailuitvoering en merknormen. 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