{"id":8483,"date":"2021-10-26T15:16:15","date_gmt":"2021-10-26T19:16:15","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=8483"},"modified":"2025-08-19T14:23:20","modified_gmt":"2025-08-19T18:23:20","slug":"case-study-hoe-een-meubelretailer-zijn-gesloten-winkels-veilig-houdt","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/case-study-how-a-furniture-retailer-is-keeping-its-closed-stores-secure\/","title":{"rendered":"\ud83d\udcda Case Study: Hoe een meubelverkoper Bindy gebruikte om 165 gesloten winkels veilig te houden"},"content":{"rendered":"

Covid dwong veel detailhandelaren om snel winkels te sluiten als reactie op aanbevelingen en bevelen van de overheid in verband met de pandemie. Dit betekent dat ooit drukke pleinen en winkelcentra nu vol staan met lege winkels, vaak vol met koopwaar. In sommige gebieden nam het aantal bedrijfsinbraken toe 45%<\/a>. <\/p>\n\n\n\n

Hier ziet u hoe een detailhandelaar Bindy gebruikte om gesloten winkels veilig te houden tijdens COVID-19.<\/p>\n\n\n\n

KLANT<\/strong><\/h2>\n\n\n\n

Nationale meubelketen met 165+ winkels in de Verenigde Staten en Canada.<\/p>\n\n\n\n

Uitdaging<\/strong><\/h2>\n\n\n\n

De detailhandelaar moet ervoor zorgen dat gesloten winkels veilig zijn en dat er geen materi\u00eble schade ontstaat. Het gebruik van e-mail of Excel voor dit soort initiatieven zou te traag en arbeidsintensief zijn<\/a>. Het hoofdkantoor zou moeten wachten tot de districtsmanagers antwoorden sturen, in plaats van direct toegang te hebben tot inspectieresultaten en foto's.<\/p>\n\n\n\n

Met e-mail en Excel kan het hoofdkantoor geen verplichte foto's afdwingen. Bovendien zou het hoofdkantoor, aangezien districtsmanagers regelmatig winkels bezoeken, antwoorden moeten verzamelen en trends moeten opbouwen voor honderden inspecties, wat tijdrovend en foutgevoelig is.<\/p>\n\n\n\n

Als diefstal, schade of milieuproblemen (zoals overstromingen of een alarmstoring) worden gemeld, moet de winkelier snel kunnen reageren om het probleem op te lossen en de financi\u00eble gevolgen te beperken.<\/p>\n\n\n\n

Problemen moeten worden gemeld op een manier die kan worden gevolgd, zodat ze tijdig worden opgelost. In een tijd waarin werknemers op afstand werken, bieden e-mail en telefoontjes niet traceerbare verificatie op alle locaties.<\/p>\n\n\n\n

In plaats daarvan gebruikte de winkelier Bindy<\/a>.<\/p>\n\n\n\n

OPLOSSING UITVOERING<\/strong><\/h2>\n\n\n\n

De detailhandelaar maakte snel een nieuw, aangepast formulier met behulp van de formulierbouwer van Bindy. Verplichte foto's zijn vereist voor belangrijke risicogebieden (deuren, loodgieterswerk, opslag van goederen, enz...) om visueel, met een datum gestempeld bewijs te leveren van de staat van elke winkel.<\/p>\n\n\n\n

De checklist werd in realtime ge\u00efmplementeerd in de mobiele, tablet- en pc-apps van de auditors. Auditors gebruikten de checklist om winkels te bezoeken, foto's bijgevoegd om de veiligheid van de winkel te controleren of materi\u00eble schade vast te leggen. Wanneer er schade is, wijzen auditors actieplannen toe aan de juiste afdelingen met vervaldatums om een oplossing te garanderen.<\/p>\n\n\n\n

Met Bindy kan de checklist regelmatig worden bijgewerkt en onmiddellijk opnieuw worden ingezet als de situatie verandert. Omdat Bindy een ingebouwde hi\u00ebrarchie "gemaakt voor de detailhandel" heeft, worden winkelgegevens in een silo geplaatst om de vertrouwelijkheid en zichtbaarheid te beschermen.<\/p>\n\n\n\n

Het hoofdkantoor kan in realtime rapporten uitvoeren om trends te volgen en de staat van alle winkels te bekijken. Ze kunnen direct zien wanneer schade of inbreuken op de beveiliging worden gemeld, en kunnen vervolgmaatregelen volgen om de oplossing te verifi\u00ebren.<\/p>\n\n\n\n

Het hoofdkantoor kan bijvoorbeeld zien of toiletten lekken of niet, deuren hebben sporen van inbraakpogingen, ongedierte is aanwezig en opslagruimten voor goederen zijn droog en op de juiste temperatuur om schade te voorkomen.<\/p>\n\n\n\n

De retailer kan winkels proactief monitoren. Dit betekent dat wanneer de overheidsbeperkingen worden opgeheven en winkels kunnen heropenen, deze winkel niet overweldigd zal worden door niet-gemelde schade, diefstal of andere vertragingsveroorzakende problemen.<\/p>\n\n\n\n

Hoe inspectiesoftware helpt<\/h2>\n\n\n
\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Het vermogen om problemen snel te verzamelen en erop te reageren, is essentieel om een crisis het hoofd te bieden. Met Bindy<\/a>, franchisegevers, operationele en districtmanagers kunnen aangepaste formulieren en checklists maken of uploaden om gesloten winkels te controleren en proactief op problemen te reageren. Dit helpt de kosten te minimaliseren en ondersteunt het sneller heropenen van winkels. Hieronder een aantal functies die retailers kunnen helpen gesloten winkels te beveiligen tijdens COVID-19.<\/p>\n\n\n\n

Verplichte foto's<\/h3>\n\n\n\n

Bekijk de staat van winkels op afstand. Vereisen dat auditors foto's maken voor belangrijke risicogebieden zoals ingangen, uitgangen, laaddocumenten, beveiligingscamera's, sanitair, opslagruimten en voorraadkamers.<\/p>\n\n\n\n

Vraag een inspectie aan<\/h3>\n\n\n\n

Met Bindy kunnen winkeliers de taakmodule gebruiken om een inspectieverzoek te sturen om te controleren of winkels veilig zijn. Stel een vervaldatum in en verzend het verzoek onmiddellijk. Bekijk het voltooiingspercentage en de inspectieresultaten in realtime op alle locaties.<\/p>\n\n\n\n

Geofencing<\/h3>\n\n\n\n

Met Bindy kunnen retailers geofencing toepassen op formulieren. Geofencing vereist dat de gebruiker die een inspectie start, zich op of in de buurt van de locatie bevindt. Dit zorgt ervoor dat de verzamelde gegevens nauwkeurig zijn gekoppeld aan een locatie.<\/p>\n\n\n\n

Looptijd<\/h3>\n\n\n\n

De tijd tot voltooiing wordt geregistreerd, zodat het hoofdkantoor kan zien of auditors voldoende tijd in de winkel hebben doorgebracht om grondig te zijn.<\/p>\n\n\n\n

Aanpasbare formulieren<\/h3>\n\n\n\n

Retailers kunnen cre\u00ebren zoveel vormen als ze nodig hebben<\/a> om de veiligheid en beveiliging van winkels te bewaken. Als er verschillende soorten winkels zijn, kan het hoofdkantoor locatietags gebruiken om formuliersecties of items (vragen) te beperken tot relevante locaties.<\/p>\n\n\n\n

Als de behoeften veranderen, kunt u formulieren onmiddellijk opnieuw implementeren, zodat auditors altijd met de meest actuele informatie werken.<\/p>\n\n\n\n

Corrigerende acties<\/h3>\n\n\n\n

Wanneer problemen zoals defecte alarmen, kapotte camera's of waterschade worden vastgesteld, wijs dan een correctie actie<\/a> oplossing te garanderen. Voeg foto's toe om niet-naleving te illustreren. Wanneer dit is opgelost, kunnen eindgebruikers ook foto's bijvoegen om de resolutie aan te tonen.<\/p>\n\n\n\n

Voer snel rapporten uit vanaf elke locatie en op elk apparaat om de resolutie in realtime te volgen.<\/p>\n\n\n\n

Gebruik Bindy om gesloten winkels te beveiligen. Wanneer het tijd is om weer open te gaan, kan Bindy helpen om winkels klaar te maken. Hier is een voorbeeld Checklist voor heropening van winkels<\/a> om retailers op weg te helpen.<\/p>","protected":false},"excerpt":{"rendered":"

Covid dwong veel detailhandelaren om snel winkels te sluiten als reactie op aanbevelingen en bevelen van de overheid in verband met de pandemie. Dit betekent dat ooit drukke pleinen en winkelcentra nu vol staan met lege winkels, vaak vol met koopwaar. In sommige gebieden steeg het aantal bedrijfsinbraken met 45%. Hier is hoe een detailhandelaar Bindy gebruikte om gesloten te blijven \u2026 Lees verder \ud83d\udcda Case Study: Hoe een meubelverkoper Bindy gebruikte om 165 gesloten winkels veilig te houden<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":8579,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[15241,677174237],"tags":[677174002,34795,677174006],"class_list":["post-8483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-furniture","tag-covid19","tag-safety-and-security","tag-store-security"],"yoast_head":"\n\ud83d\udcda 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