{"id":65720,"date":"2025-07-10T09:07:19","date_gmt":"2025-07-10T13:07:19","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=65720"},"modified":"2025-12-15T08:23:13","modified_gmt":"2025-12-15T13:23:13","slug":"businesscase-de-kassa","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/business-case-the-checkout\/","title":{"rendered":"\ud83d\udcda Snelle businesscase: De kassa"},"content":{"rendered":"

Winkel \u201cX\u201d heeft moeite met het volgen van de basisbeginselen als het gaat om afrekenen. <\/p>\n\n\n\n

Medewerkers aan de frontlinie doen geen upselling en bieden geen gerelateerde extra's aan. Ze vragen klanten niet naar loyaliteitsaanmeldingen en noemen ze zelfs niet.<\/p>\n\n\n\n

Het begroeten en bedanken van klanten, overvolle kassa's... de gast- en servicenormen zijn hier gewoon willekeurig.<\/p>\n\n\n\n

Dit betekent misgelopen verkopen en gemiste kansen. De verwachtingen van het hoofdkantoor zijn duidelijk, maar worden niet altijd nageleefd. Het is niet alleen een trainings- of communicatieprobleem, het is een uitvoeringsprobleem.<\/p>\n\n\n\n

Klinkt dat bekend? Om Geef uw retailbedrijf een boost met superieure uitvoering in elke winkel<\/a>, U moet standaarden, taken en correctieve acties eenvoudig kunnen implementeren en verifi\u00ebren op uw locaties. U hebt realtime rapporten, handtekeningen, video's en fotoverificaties nodig. U hebt Bindy<\/a>.<\/p>\n\n\n\n

Belangrijkste conclusie<\/strong>

Training is noodzakelijk, maar niet voldoende. Training alleen is geen garantie dat uw normen worden nageleefd. Train uw personeel enerzijds, en controleer en corrigeer anderzijds consequent.<\/p>\n\n\n\n

Nog \u00e9\u00e9n ding\u2026<\/h2>","protected":false},"excerpt":{"rendered":"

Winkel "X" worstelt met het volgen van de basisprincipes bij het afrekenen. Medewerkers aan de frontlinie doen geen upselling en bieden geen bijbehorende extra's aan. Ze vragen klanten niet naar loyaliteitsaanmeldingen en noemen ze zelfs niet. Klanten begroeten en bedanken, overvolle kassa's... de gast- en servicenormen zijn hier gewoon willekeurig. Dit betekent gemiste verkopen en gemiste kansen. Lees verder \ud83d\udcda Snelle businesscase: De kassa<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":11749,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[15241],"tags":[],"class_list":["post-65720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"yoast_head":"\n\ud83d\udcda Quick Business Case: The Checkout<\/title>\n<meta name=\"description\" content=\"Training is necessary but not sufficient. 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Badkuipen worden niet na gebruik opnieuw gevuld, handdoeken zijn vaak halverwege de dag op en er ontstaat schimmel op de tegelvoegen. En om het helemaal af te maken, overal haar! 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Schone vloeren en spiegels, geen producten op de toonbank en er klinkt gepaste, zachte muziek. Je zou een hogere omzet verwachten. Helaas is de buitenkant een ramp. Overal sigarettenpeuken, vuile ramen, spinnenwebben op het uithangbord, afval bij de deur, overwoekerde en onverzorgde planten\u2026","rel":"","context":"In "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/nl\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_31838164.jpg?fit=1200%2C756&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65667,"url":"https:\/\/blog.bindy.com\/nl\/business-case-merchandising\/","url_meta":{"origin":65720,"position":2},"title":"\ud83d\udcda Snelle businesscase: Merchandising","author":"Bindy","date":"juli 8, 2025","format":false,"excerpt":"Winkel "X" lijkt hun seizoensmerchandise niet te kunnen laten aansluiten op het plan. De gondola's en displays aan de kopse kant zijn inconsistent en worden te laat uitgerold. De afvalbakken staan nog steeds leeg in de achterkamer, niet op de winkelvloer. Reclameborden zijn vaak verouderd, als...","rel":"","context":"In "\ud83d\udc5c Merchandising"","block_context":{"text":"\ud83d\udc5c Merchandising","link":"https:\/\/blog.bindy.com\/nl\/category\/merchandising\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/03\/shutterstock_415556371.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/03\/shutterstock_415556371.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/03\/shutterstock_415556371.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/03\/shutterstock_415556371.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/03\/shutterstock_415556371.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65675,"url":"https:\/\/blog.bindy.com\/nl\/business-case-automotive-repair\/","url_meta":{"origin":65720,"position":3},"title":"\ud83d\udcda Snelle businesscase: autoreparatie","author":"Bindy","date":"juli 8, 2025","format":false,"excerpt":"Autogarage "X" heeft ervaren monteurs en online recensies zijn lovend. Maar de garage zelf kan wel een opknapbeurt gebruiken om concurrerend te blijven. Afgebladderde lak, vuile vloeren in de lobby, vergeelde plafondtegels bij de ventilatieroosters en bevlekte stoelen met aanzienlijke slijtage in de wachtkamer. Een\u2026","rel":"","context":"In "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/nl\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1124428316.jpg?fit=1200%2C799&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1124428316.jpg?fit=1200%2C799&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1124428316.jpg?fit=1200%2C799&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1124428316.jpg?fit=1200%2C799&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1124428316.jpg?fit=1200%2C799&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65696,"url":"https:\/\/blog.bindy.com\/nl\/business-case-pharmacy-merchandising\/","url_meta":{"origin":65720,"position":4},"title":"\ud83d\udcda Snelle businesscase: Apotheekmerchandising","author":"Bindy","date":"juli 8, 2025","format":false,"excerpt":"Apotheek "X" blijft moeite hebben om de merchandisinginitiatieven bij te benen, vooral de seizoensgebonden. Tijdens de meeste winkelbezoeken zijn de schappen niet volgens het planogram gevuld, en als dat wel zo is, staan de producten niet met de voorkant naar voren. En de schappen aan de uiteinden? Die lijken nooit te worden afgewisseld met seizoensgebonden producten - het lijkt wel alsof ze verkopen...","rel":"","context":"In "\u2695 Pharmacies"","block_context":{"text":"\u2695 Pharmacies","link":"https:\/\/blog.bindy.com\/nl\/category\/pharmacy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_569310790.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_569310790.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_569310790.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_569310790.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_569310790.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":65714,"url":"https:\/\/blog.bindy.com\/nl\/business-case-restaurant-food-preparation\/","url_meta":{"origin":65720,"position":5},"title":"\ud83d\udcda Snelle businesscase: Voedselbereiding in een restaurant","author":"Bindy","date":"juli 10, 2025","format":false,"excerpt":"Restaurant "X" heeft een probleem met de consistente bereiding van eten. Het zit hem in de kleine dingen. De kip is in blokjes gesneden in plaats van plakjes. De salade bevat mozzarella in plaats van cheddar. Zelfs de cheeseburger is niet goed, ze leggen de kaas op de bodem! Het lijkt misschien niet veel, maar klanten...","rel":"","context":"In "\ud83c\udf54 Food Service and Restaurants"","block_context":{"text":"\ud83c\udf54 Food Service and Restaurants","link":"https:\/\/blog.bindy.com\/nl\/category\/qsr\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/07\/shutterstock_778015423.jpg?fit=1200%2C801&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/07\/shutterstock_778015423.jpg?fit=1200%2C801&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/07\/shutterstock_778015423.jpg?fit=1200%2C801&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/07\/shutterstock_778015423.jpg?fit=1200%2C801&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/07\/shutterstock_778015423.jpg?fit=1200%2C801&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/65720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/comments?post=65720"}],"version-history":[{"count":10,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/65720\/revisions"}],"predecessor-version":[{"id":66715,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/65720\/revisions\/66715"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/media\/11749"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/media?parent=65720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/categories?post=65720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/tags?post=65720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}