{"id":6198,"date":"2023-04-30T15:16:04","date_gmt":"2023-04-30T19:16:04","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=6198"},"modified":"2025-09-09T12:39:19","modified_gmt":"2025-09-09T16:39:19","slug":"winkelcommunicatie-en-uitvoering-een-uitgebreide-gids-voor-retailers","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/store-communication-and-execution-a-comprehensive-guide-for-retailers\/","title":{"rendered":"\u2b50 Sitecommunicatie: een uitgebreide gids voor detailhandel en horeca"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Effectieve uitvoering van retail en hospitality vereist bepaalde componenten, ten eerste communicatie, ten tweede&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/wat-is-retail-taakbeheer\/\" target=\"_blank\" rel=\"noreferrer noopener\">taak beheer<\/a>, en derde <a href=\"https:\/\/blog.bindy.com\/nl\/de-bindy-workflow\/\" target=\"_blank\" rel=\"noreferrer noopener\">audits\/beoordelingen<\/a>. In dit artikel richten we ons op communicatie.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"280\" data-attachment-id=\"57276\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/store-communication-and-execution-a-comprehensive-guide-for-retailers\/bindy-guide-store-communication_post-blue\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?fit=1167%2C466&amp;ssl=1\" data-orig-size=\"1167,466\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Guide-Store Communication_Post-blue\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?fit=700%2C280&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=700%2C280&#038;ssl=1\" alt=\"\" class=\"wp-image-57276\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=1024%2C409&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=300%2C120&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=768%2C307&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=700%2C280&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?resize=1002%2C400&amp;ssl=1 1002w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-Guide-Store-Communication_Post-blue.png?w=1167&amp;ssl=1 1167w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"who-is-this-guide-for\">Waarom deze gids?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Communicatie en correcte uitvoering van programma&#039;s, merkstandaarden en operationele procedures blijven een pijnpunt voor de detailhandel en horeca. Naarmate een detailhandels- of horecabedrijf zich uitbreidt of geografisch diverser wordt, zorgt de fysieke scheiding tussen de locaties en het hoofdkantoor ervoor dat communicatie en betrokkenheid steeds uitdagender worden. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wanneer de communicatie mislukt, kunnen sites zich niet meer bewust zijn of in de war raken over hoe ze merknormen moeten implementeren, aan operationele procedures moeten voldoen of programma&#039;s moeten uitvoeren op het gebied van operaties, merchandising, gezondheid en veiligheid of beveiliging. Bovendien is het hoofdkantoor mogelijk niet op de hoogte van vragen, zorgen en vraagstukken uit het veld die aandacht behoeven.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Het goede nieuws is dat er strategie\u00ebn en hulpmiddelen bestaan waarmee u de communicatie en uitvoering kunt verbeteren. Het vermogen om te communiceren met en terug te horen van sites is belangrijk.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Binnen vijf dagen reageren op slecht uitgevoerde acties kan leiden tot: <a href=\"http:\/\/catman.global\/wp-content\/uploads\/2016\/06\/Quri-White-Paper-Agile-Retail-Execution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">14.5%<\/a> inkomsten heroveren. Winkels die promotionele displays correct uitvoeren, kunnen een verkoopstijging registreren tot <a href=\"https:\/\/www.observanow.com\/your-promotional-display-is-not-really-on-display\/\" target=\"_blank\" rel=\"noopener noreferrer\">193%<\/a>!<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Als uw huidige organisatorische communicatieproces een pijnpunt is dat moet worden opgelost, dan is deze uitgebreide gids voor communicatie iets voor u!<\/p>\n\n\n\n<span id=\"about-injection\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contents\">INHOUD<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><a href=\"#poor\">De kosten van slechte communicatie<\/a><\/td><\/tr><tr><td><a href=\"#improve\">Hoe u de communicatie en uitvoering van de site kunt verbeteren<\/a><\/td><\/tr><tr><td><a href=\"#standards\">Veelvoorkomende communicatietypen<\/a><\/td><\/tr><tr><td><a href=\"#inpersonretailaudits\">Persoonlijk communiceren tijdens locatiebezoeken<\/a><\/td><\/tr><tr><td><a href=\"#movingforward\">Vooruitgaan met sitecommunicatie en -uitvoering<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-cost-of-poor-communication\"><strong>De kosten van slechte communicatie<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Slechte communicatie resulteert in een slechte uitvoering en een slechte uitvoering kan een grote impact hebben op het bedrijfsresultaat. Marketing en merchandising zijn vaak verantwoordelijk voor het stimuleren van de omzetgroei, en als gevolg daarvan stijgen de uitgaven in de horeca, detailhandel en CPG tussen <a href=\"https:\/\/deloitte.wsj.com\/cmo\/2017\/01\/24\/who-has-the-biggest-marketing-budgets\/\" target=\"_blank\" rel=\"noopener noreferrer\">10-24%<\/a> van het totale bedrijfsbudget aan marketing. Dat is een grote investering van uw middelen.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">een verbazingwekkende <a href=\"https:\/\/poinstitute.com\/wp-content\/uploads\/2017\/03\/POI2016-2017StateofTPxandRetailExecutionReportFinal.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">90%<\/a> van de bedrijven in consumentengoederen meldt frustratie over de naleving (aanvulling, uitvoering van promoties, productkennis van medewerkers, correcte prijsstelling).<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"584\" data-attachment-id=\"59812\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/bindy-infographic-fnl-communication-hr\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?fit=1251%2C1043&amp;ssl=1\" data-orig-size=\"1251,1043\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Infographic &amp;#8211; FNL-Communication-HR\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?fit=700%2C584&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR-1024x854.png?resize=700%2C584&#038;ssl=1\" alt=\"\" class=\"wp-image-59812\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=1024%2C854&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=1200%2C1000&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=700%2C584&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?resize=480%2C400&amp;ssl=1 480w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Communication-HR.png?w=1251&amp;ssl=1 1251w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/catman.global\/wp-content\/uploads\/2016\/06\/Quri-White-Paper-Agile-Retail-Execution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Negenenveertig procent<\/a> van alle geplande winkeldisplays ontbreken; <a href=\"https:\/\/www.observanow.com\/your-promotional-display-is-not-really-on-display\/\" target=\"_blank\" rel=\"noopener noreferrer\">60%<\/a> onjuist worden uitgevoerd. Dit heeft invloed op uw bedrijfsresultaten: bedrijven verliezen zoveel als <a href=\"http:\/\/catman.global\/wp-content\/uploads\/2016\/06\/Quri-White-Paper-Agile-Retail-Execution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">25%<\/a> van hun inkomsten als gevolg van ondermaatse uitvoering.<br><a id=\"improve\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-improve-store-communication-and-execution\"><strong>Hoe u de sitecommunicatie kunt verbeteren<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"streamline-your-communication\"><strong>Stroomlijn de communicatie<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">De communicatie tussen de vestigingen en het hoofdkantoor mislukt vaak door de keuze van het communicatieplatform. Operators maken vaak gebruik van bekende platforms zoals e-mail, WhatsApp, Skype, Facebook Messenger of telefoontjes voor communicatie met sites. Hoewel ze breed toegankelijk zijn, zijn deze communicatiekanalen niet ontworpen als bidirectionele, bruikbare of traceerbare bedrijfscommunicatie.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Te veel communicatiemiddelen zorgen voor verwarring; uw medewerkers moeten weten waar ze terecht kunnen voor essenti\u00eble resourcebestanden, richtlijnen, taken en feedback.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">De eerste stap is het stroomlijnen van uw communicatieproces. Hoewel uw proces nog steeds e-mail- en telefooncommunicatie kan omvatten, mag uw communicatie daar niet in de eerste plaats van afhankelijk zijn. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Maak een lijst van essenti\u00eble behoeften aan communicatie en uitvoering; formulier voorbeeld a <a href=\"https:\/\/bindy.com\/products\/communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">inhoud beheer<\/a> systeem,<a href=\"https:\/\/bindy.com\/products\/task-management\/\" target=\"_blank\" rel=\"noopener noreferrer\"> taak beheer<\/a> software om voltooiing toe te wijzen en te volgen, <a href=\"https:\/\/bindy.com\/products\/store-communication\/\" target=\"_blank\" rel=\"noopener noreferrer\">instant messaging <\/a>voor snelle communicatie, <a href=\"https:\/\/blog.bindy.com\/nl\/top-10-kpis-die-mkb-retailers-moeten-volgen-en-hoe-ze-te-meten\/\" target=\"_blank\" rel=\"noreferrer noopener\">KPI&#039;s<\/a> om iedereen op dezelfde pagina te krijgen en zich op dezelfde doelen te concentreren. <a href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bindy<\/a> is een cloudsoftwareoplossing gemaakt voor communicatie en uitvoering in de detailhandel en horeca die kant-en-klaar aan deze behoeften voldoet.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"be-consistent\"><strong>Wees consistent <\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Of u nu communiceert met \u00e9\u00e9n site, een groep sites of al uw sites, zorg ervoor dat het proces consistent is. Voorspelbaarheid is essentieel en noodzakelijk om de buy-in van sites te krijgen en responsverwachtingen te scheppen. Gebruik bijvoorbeeld elke keer dezelfde methode\/platform om taken te communiceren die onmiddellijke aandacht vereisen (terugroepen van producten, gevaarlijke situatie, essenti\u00eble systeemverstoring). <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Hoe meer u de communicatie standaardiseert en centraliseert, hoe effectiever deze zal zijn.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"communication-must-be-bi-directional\">Maken <strong>Communicatie bidirectioneel<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Communicatie moet twee kanten op gaan. We kunnen dit niet genoeg benadrukken: uw vestigingen, franchisenemers en managers moeten met u communiceren. Districts- of regiomanagers vormen een essenti\u00eble schakel tussen het hoofdkantoor en de vestigingen. Districtsmanagers mogen echter maar \u00e9\u00e9n keer per keer op hun locaties aanwezig zijn <a href=\"https:\/\/square-root.com\/wp-content\/uploads\/2015\/09\/2015-District-Manager-Survey-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">drie weken<\/a>. Hoe kunt u, zonder iets van uw stal te horen, weten met welke uitdagingen zij worden geconfronteerd en welke stappen u kunt nemen om te helpen?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Van hoofdkantoor tot Sites<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Het hoofdkantoor moet informatie communiceren naar alle\/sommige locaties, in alle\/sommige regio&#039;s.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Deze informatie reist \u201cnaar beneden\u201d en kan worden gebruikt om komende seizoensprogramma&#039;s, initiatieven in de winkel, terugroepingen van producten en wijzigingen in het planogram aan te kondigen.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Sommige zijn \u2018actionable\u2019 (vereisen dat de ontvangers een actie voltooien), terwijl andere louter informatief zijn.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Van Sites tot hoofdkantoor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Locaties (meestal de franchisenemer, manager of assistent-manager) moeten vaak vragen stellen, zorgen uiten of problemen documenteren met het hoofdkantoor.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Deze informatie gaat \u201cnaar boven\u201d en is vaak actiegericht, omdat het hoofdkantoor de ontvangst moet bevestigen, actie moet ondernemen en de uitkomst terug moet communiceren naar de site.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Als er geen sprake is van automatisering, gebeurt dit vaak via e-mail of door een ondersteuningshotline te bellen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">GECENTRALISEERDE TWEEMAALCOMMUNICATIE<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">De oplossing is communicatiesoftware die de communicatie centraliseert en in beide richtingen werkt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Het werkt ongeacht of informatie naar boven of naar beneden reist, of een communicatiepakket bruikbaar is of niet en of het \u00e9\u00e9n site, \u00e9\u00e9n groep sites of alle sites betreft.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"communication-should-be-part-of-your-company-culture\">MAKEN <strong>Communicatie Een onderdeel van de bedrijfscultuur<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Volgens een Gallup Poll is de medewerkersbetrokkenheid gemiddeld minder dan <a href=\"https:\/\/news.gallup.com\/poll\/188144\/employee-engagement-stagnant-2015.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">33%<\/a>. <a href=\"https:\/\/thethrivingsmallbusiness.com\/10-ways-to-create-an-employee-engagement-culture\/\">Goede communicatie<\/a> is een van de belangrijkste factoren voor het stimuleren van betrokken medewerkers. Wees specifiek over bedrijfsdoelen, verantwoordelijkheden, verwachtingen en organisatorische veranderingen. Duidelijk zijn cultiveert vertrouwen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Als het gaat om het oplossen van een probleem of het doorvoeren van beleidswijzigingen, vraag dan om feedback, vooral van uw eerstelijnsmedewerkers. Het is krachtig om te begrijpen wat en hoe uw medewerkers denken en door om hun feedback te vragen, voelen ze zich gewaardeerd. Je gewaardeerd voelen is de <a href=\"https:\/\/blog.bestcompaniesgroup.com\/blog\/how-corporate-communications-influence-culture\">nummer \u00e9\u00e9n coureur<\/a> van betrokkenheid en medewerkerstevredenheid.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Kies een platform waar uw medewerkers gemakkelijk toegang toe hebben met al uw informatie op \u00e9\u00e9n plek. Dezelfde bronnen moeten op elk moment op elk apparaat beschikbaar zijn. Als u dit doet, is de kans groter dat uw eerstelijnsmedewerkers betrokken raken.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Ten slotte moeten alle medewerkers toegang hebben. Als u een softwareplatform kiest voor de communicatie en uitvoering van uw site, houd dan rekening met platforms die kosten in rekening brengen door de gebruiker; dit zal uw kosten om alle werknemers aan boord te krijgen, verhogen. <a href=\"https:\/\/bindy.com\/about\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bindy biedt een onbeperkt aantal gebruikers en sites met de meeste abonnementen<\/a>. Zorg dat iedereen meedoet zonder meer te betalen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Werknemers die geen toegang hebben tot een platform, missen aankondigingen en essenti\u00eble informatie en zijn minder in staat om problemen zelf op te lossen. Dit belemmert de communicatie en werkt bewustwording en een goede uitvoering tegen. Vergeet niet dat het uw klanten niet uitmaakt of een medewerker 4 uur per week of 40 uur werkt; iedere medewerker is een merkambassadeur.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/industries\/\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/auditor_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12477\"\/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a id=\"standards\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-standards-you-should-communicate\">Veelvoorkomende communicatietypen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toegankelijke en gestroomlijnde communicatie kan waardevolle rendementen opleveren voor uw bedrijf. Laten we nu eens kijken naar enkele essenti\u00eble zaken die alle organisaties, of u nu twee of tweeduizend locaties heeft, moeten communiceren. We hebben onze communicatiesuggesties onderverdeeld in twee categorie\u00ebn: merchandising en operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"merchandising\"><strong>Merchandising<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Technisch gezien omvat de categorie retail merchandising alles wat <a href=\"https:\/\/blog.bindy.com\/nl\/categorie\/merchandising\/\" target=\"_blank\" rel=\"noopener noreferrer\">klant waarneemt<\/a> wanneer ze uw winkel tegenkomen: <a href=\"https:\/\/blog.bindy.com\/nl\/redenen-waarom-klanten-langs-uw-winkel-lopen\/\" target=\"_blank\" rel=\"noopener noreferrer\">etalages<\/a>, <a href=\"https:\/\/blog.bindy.com\/nl\/5-verlichtingstechnieken-voor-visuele-merchandising-om-de-verkoop-te-verhogen\/\" target=\"_blank\" rel=\"noopener noreferrer\">verlichting<\/a>, <a href=\"https:\/\/blog.bindy.com\/nl\/4-easy-ways-to-have-your-sales-floor-sell\/\" target=\"_blank\" rel=\"noopener noreferrer\">winkel indeling<\/a>, <a href=\"https:\/\/blog.bindy.com\/nl\/5-fouten-in-retail-merchandising-die-uw-omzet-de-das-omdoen\/\" target=\"_blank\" rel=\"noopener noreferrer\">bewegwijzering<\/a>, <a href=\"https:\/\/blog.bindy.com\/nl\/7-visuele-merchandisingtechnieken-om-de-verkoop-te-verhogen\/\" target=\"_blank\" rel=\"noopener noreferrer\">productweergave<\/a>, <a href=\"https:\/\/blog.bindy.com\/nl\/5-pos-strategieen-die-de-verkoop-verhogen\/\" target=\"_blank\" rel=\"noopener noreferrer\">POS-promoties<\/a>. Uw lay-out en merchandisingprocedures moeten alomvattend zijn: wanneer moeten displays worden bijgewerkt? Welk type verlichting wordt verwacht in paskamers? Hoe moeten producten in de schappen worden geplaatst? <\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"584\" data-attachment-id=\"59817\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/bindy-infographic-fnl-merch-hr\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?fit=1251%2C1043&amp;ssl=1\" data-orig-size=\"1251,1043\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Infographic &amp;#8211; FNL-Merch-HR\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?fit=700%2C584&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR-1024x854.png?resize=700%2C584&#038;ssl=1\" alt=\"Merchandising\" class=\"wp-image-59817\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=1024%2C854&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=1200%2C1000&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=700%2C584&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?resize=480%2C400&amp;ssl=1 480w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Merch-HR.png?w=1251&amp;ssl=1 1251w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Merchandising is zo belangrijk dat we op onze blog een hele categorie gewijd aan merchandising hebben om je hierbij te helpen <a href=\"https:\/\/blog.bindy.com\/nl\/categorie\/merchandising\/\" target=\"_blank\" rel=\"noopener noreferrer\">best practices voor merchandising<\/a>. We hebben ook how to&#039;s en checklists om u te helpen bij het uitvoeren van&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/conduct-a-merchandising-audit-in-ten-steps\/\">merchandising-audits<\/a> of update je <a href=\"https:\/\/blog.bindy.com\/nl\/merchandising-checklist-for-2019\/\" target=\"_blank\" rel=\"noopener noreferrer\">handelsnormen<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hier willen we ons concentreren op twee componenten die moeten worden opgenomen in elk merchandisingbeleid en die gemakkelijk moeten worden gecommuniceerd omdat ze bekende inkomstenbronnen zijn: branding en promoties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brand-standards\">Merknormen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Detailhandelsexpert <a href=\"https:\/\/blog.bindy.com\/nl\/5-stappen-die-cpgs-moeten-nemen-om-een-samenhangende-merkervaring-te-behouden-over-meerdere-retailbanners\/\" target=\"_blank\" rel=\"noopener noreferrer\">Francesca Nicasio<\/a> merkt op dat een aantrekkelijk merk &quot;geweldige mensen naar uw bedrijf trekt, loyaliteit bevordert en de verkoop verhoogt.&quot; In feite is de gemiddelde omzetstijging die wordt toegeschreven aan het consequent presenteren van een merk: <a href=\"https:\/\/www.lucidpress.com\/blog\/25-branding-stats-facts\" target=\"_blank\" rel=\"noopener noreferrer\">23%<\/a>! Daarom is het essentieel dat u uw merkrichtlijnen en -normen communiceert.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"583\" data-attachment-id=\"63354\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/dirty_3-images\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?fit=900%2C750&amp;ssl=1\" data-orig-size=\"900,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Dirty_3 images\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?fit=700%2C583&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=700%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-63354\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?w=900&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=700%2C583&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_3-images.png?resize=480%2C400&amp;ssl=1 480w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"promotional-execution\">Promotionele uitvoering<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bedrijven besteden gemiddeld <a href=\"https:\/\/www.observanow.com\/your-promotional-display-is-not-really-on-display\/\">19%<\/a> van hun totale bruto-inkomsten aan promotiecampagnes. Het succesvol uitvoeren van een promotiecampagne omvat tal van bewegende delen en afdelingen. Iedereen op \u00e9\u00e9n lijn krijgen, uit hun silo&#039;s en in samenwerkingsmodus krijgen, kan een uitdaging zijn.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"583\" data-attachment-id=\"63989\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/dirty_clothes-o\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?fit=900%2C750&amp;ssl=1\" data-orig-size=\"900,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Dirty_Clothes-o\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?fit=700%2C583&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=700%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-63989\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?w=900&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=700%2C583&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=480%2C400&amp;ssl=1 480w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Dit is waar een <a href=\"https:\/\/bindy.com\/products\/cms\/\">winkel communicatieplatform<\/a> kan echt helpen. Het juiste platform geeft medewerkers een plek waar ze eenvoudig toegang kunnen krijgen tot, delen, reageren op, feedback geven en taken afvinken die nodig zijn om uw campagne tot een succes te maken.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"operations\"><strong>Activiteiten<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"kpis\">KPI&#039;s<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Medewerkers willen weten wat er speelt binnen de organisatie. Zoals hierboven vermeld, het delen van de organisatie&#039;s <a href=\"https:\/\/blog.bindy.com\/nl\/kpi-checklist-for-retail-stores\/\">KPI&#039;s<\/a> met medewerkers cultiveert een cultuur van betrokkenheid. <a href=\"https:\/\/thethrivingsmallbusiness.com\/10-ways-to-create-an-employee-engagement-culture\/\" target=\"_blank\" rel=\"noopener noreferrer\">Medewerkers willen weten<\/a> hoe het met de organisatie gaat, wat de doelen van de organisatie zijn en wat hun rol is bij het bijdragen aan het behalen van de bedrijfsdoelstellingen.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"490\" data-attachment-id=\"60515\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/screen-compo-combo_screens-layed-out-zoomed-1000\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?fit=800%2C560&amp;ssl=1\" data-orig-size=\"800,560\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Screen compo-Combo_Screens-layed out zoomed-1000\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?fit=700%2C490&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=700%2C490&#038;ssl=1\" alt=\"\" class=\"wp-image-60515\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=300%2C210&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=768%2C538&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=700%2C490&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=571%2C400&amp;ssl=1 571w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"training\">Opleiding<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Medewerkers willen training! In werkelijkheid, <a href=\"https:\/\/www.entrepreneur.com\/article\/242424\" target=\"_blank\" rel=\"noopener noreferrer\">63%<\/a> van de werknemers is van mening dat het leren van nieuwe vaardigheden en het ontvangen van speciale training essentieel zijn voor loopbaanontwikkeling. Effectieve training is aan de gang. <a href=\"https:\/\/www.entrepreneur.com\/article\/242424\" target=\"_blank\" rel=\"noopener noreferrer\">Ondernemer<\/a> beveelt aan de ontwikkeling te optimaliseren door haalbare kwartaaldoelen te stellen. Kwartaaldoelen zijn gemakkelijker te zien en bevorderen een gevoel van vervulling. Ze kunnen u ook helpen om zwakke plekken sneller te identificeren voor correctie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Als u zich zorgen maakt dat het stellen van driemaandelijkse doelen te veel tijd kost om in te stellen en bij te houden, raadt Entrepreneur aan om het proces voor het volgen en meten van prestaties te automatiseren. Kies een platform dat u een <a href=\"https:\/\/bindy.com\/products\/retail-audit\/\" target=\"_blank\" rel=\"noopener noreferrer\">slimme checklist<\/a> of <a href=\"https:\/\/bindy.com\/products\/task-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">taak beheer<\/a>. Werknemers kunnen doelen beoordelen, prestaties markeren en feedback geven. Managers kunnen rapporten uitvoeren om snel te zien wie op schema ligt en welke gebieden aandacht behoeven.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"390\" data-attachment-id=\"6267\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/manager-reviewing-training-document-on-compliant-ia\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?fit=1920%2C1070&amp;ssl=1\" data-orig-size=\"1920,1070\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1563886436&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Manager reviewing training document on Compliant IA\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?fit=700%2C390&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=700%2C390&#038;ssl=1\" alt=\"Manager beoordeelt trainingsdocument op Bindy.jpg\" class=\"wp-image-6267\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=300%2C167&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=768%2C428&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=1024%2C571&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=700%2C390&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=2000%2C1115&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?resize=718%2C400&amp;ssl=1 718w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/07\/Manager-reviewing-training-document-on-Compliant-IA.jpg?w=1400&amp;ssl=1 1400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Fotocredit: Shutterstock<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"customer-service-standards\">Normen voor klantenservice<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Volgens de <a href=\"https:\/\/hbr.org\/2014\/10\/the-value-of-keeping-the-right-customers\" target=\"_blank\" rel=\"noopener noreferrer\">Harvard Business Review<\/a>, is het vijf tot 25 keer duurder om een nieuwe klant te werven dan om een bestaande klant te behouden. <a href=\"https:\/\/www.business.qld.gov.au\/running-business\/consumer-laws\/customer-service\/improving\/expectations\" target=\"_blank\" rel=\"noopener noreferrer\">Achtenzestig procent<\/a> van de klanten zal niet terugkeren als de klantenservice slecht is en het personeel als onverschillig wordt ervaren.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Leer uw klanten en gasten kennen en stem uw servicenormen af op hun serviceverwachtingen. Normen en verwachtingen kunnen veranderen, dus zorg ervoor dat uw medewerkers direct toegang hebben tot de training- en servicenormen die ze nodig hebben om aan de verwachtingen van de klant te voldoen. Weet u niet zeker waar u moet beginnen? Zie onze blog, \u201c<a href=\"https:\/\/blog.bindy.com\/nl\/hoe-de-klantenservice-normen-te-verbeteren\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hoe de klantenservicenormen te verbeteren<\/a>.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"loss-prevention-policies\">Verliespreventiebeleid<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Uw medewerkers zijn degenen die uw beveiligingsbeleid uitvoeren. Documenteer en geef uw LP-beleid en -procedures duidelijk aan alle medewerkers. Sean Sportun, Security &amp; Loss Prevention Manager bij <a href=\"https:\/\/www.circlek.com\/\">Cirkel K<\/a>, merkt op, &quot;als medewerkers begrijpen wat er van hen wordt gevraagd en training relevant en herkenbaar blijft, zal de organisatie een hoger niveau van naleving ervaren. Een goede training vergroot de kans op succes en bouwt een blijvende veiligheids- en beveiligingscultuur op.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/industries\/\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/loss_prevention_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12450\"\/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/blog.bindy.com\/nl\/how-to-establish-security-measures-and-procedures-for-your-retail-stores-in-6-steps\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nicasio<\/a> raadt vertellen en tonen aan. \u201cStel dat je specifieke maatregelen hebt voor het omgaan met contant geld. Je zult ze tijdens de training mondeling willen communiceren, maar jij (of een ervaren lid van je team) moet het proces ook demonstreren aan je nieuwe medewerkers en hen begeleiden tijdens de eerste paar keer dat ze de taak uitvoeren.\u201d Ze raadt u ook aan om uw richtlijnen af te drukken op plaatsen waar medewerkers samenkomen (magazijn, achter de toonbank, backoffice). Er verschijnen nieuwe bedreigingen, dus zorg ervoor dat updates duidelijk worden gecommuniceerd.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"584\" data-attachment-id=\"59816\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/bindy-infographic-fnl-loss-prev-hr\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?fit=1251%2C1043&amp;ssl=1\" data-orig-size=\"1251,1043\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Infographic &amp;#8211; FNL-Loss prev-HR\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?fit=700%2C584&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR-1024x854.png?resize=700%2C584&#038;ssl=1\" alt=\"\" class=\"wp-image-59816\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=1024%2C854&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=1200%2C1000&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=700%2C584&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?resize=480%2C400&amp;ssl=1 480w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Loss-prev-HR.png?w=1251&amp;ssl=1 1251w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"health-safety\">Gezondheid &amp; Veiligheid<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">De kosten van het niet naleven van gezondheids- en veiligheidsbeleid en -protocollen stijgen en stijgen met nog meer <a href=\"https:\/\/fmpglobal.com\/blog\/the-cost-of-non-compliance\/\" target=\"_blank\" rel=\"noopener noreferrer\">45%<\/a> sinds 2011. De kosten omvatten schikkingen, bedrijfsonderbrekingen en productiviteitsverlies, wat een verlies aan inkomsten betekent. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63439\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/how-to-protect-the-brand-with-site-visits\/protect-brand-red\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"protect-brand-red\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63439\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/protect-brand-red.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Uit een recent onderzoek in de bouwsector blijkt dat <a href=\"http:\/\/,%20https:\/core.ac.uk\/download\/pdf\/9632784.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">75%<\/a> van de respondenten beschuldigde gebrek aan kennis als reden voor niet-naleving. Er zijn veel <a href=\"http:\/\/safetyandhealth.ufcw.org\/hazards-in-the-retail-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">gevaren in de winkelwerkruimte<\/a>, de meesten van hen bevinden zich achter de schermen. Voorraadruimtes, laadkades, in- en uitgangen, brandgevaar en kapotte pallets zijn veelvoorkomende veiligheidsproblemen voor detailhandelaren.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/industries\/\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/fire_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12482\"\/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Door niet-naleving is het aantal terugroepacties voor voedselveiligheid gestegen met&nbsp;<a href=\"http:\/\/viewpoints.io\/entry\/understanding-the-cost-of-compliance-a-framework\">22%<\/a> tussen 2015 en 2016. Het prijskaartje per terugroepactie voor voedsel is gemiddeld $10 miljoen. Bovendien moeten werknemers weten hoe ze moeten reageren als zij of een klant gewond raakt in de winkel of als een noodgeval door weersinvloeden aandacht vereist.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"583\" data-attachment-id=\"59814\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/bindy-infographic-fnl-healthsafety-hr\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?fit=1251%2C1042&amp;ssl=1\" data-orig-size=\"1251,1042\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Bindy-Infographic &amp;#8211; FNL-Health&amp;#038;safety-HR\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?fit=700%2C583&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR-1024x853.png?resize=700%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-59814\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=1024%2C853&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=1200%2C1000&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=700%2C583&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?resize=480%2C400&amp;ssl=1 480w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/12\/Bindy-Infographic-FNL-Healthsafety-HR.png?w=1251&amp;ssl=1 1251w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Preventie is het beste, en Safety and Health Magazine schat dat een <a href=\"https:\/\/www.safetyandhealthmagazine.com\/articles\/10414-the-roi-of-safety?page=2\" target=\"_blank\" rel=\"noopener noreferrer\">rendement tussen $2-6 voor elke ge\u00efnvesteerde $1<\/a> bij blessurepreventie! Voorkom letsel, juridische kosten en verstoring van uw bedrijf door uw gezondheids- en veiligheidsbeleid te communiceren. Gebruik onze <a href=\"https:\/\/blog.bindy.com\/nl\/checklist-voor-gezondheid-en-veiligheid\/\">voorbeeld checklist<\/a> om uw gezondheids- en veiligheidsprogramma op al uw locaties bij te werken.<br><a id=\"inpersonretailaudits\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"communicate-in-person-with-retail-audits\"><strong>Communiceer persoonlijk met <\/strong>Bezoeken ter plaatse<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Het gebruik van software voor locatiecommunicatie zorgt ervoor dat beleid en procedures te allen tijde beschikbaar zijn voor alle locaties. Software is echter een middel voor een betere en gestroomlijndere workflow. Het kan het aantal reizen verminderen en de frequentie van sitebezoeken verlagen, maar in de meeste gevallen is het geen vervanging voor het volledig bezoeken van sites. <a href=\"https:\/\/blog.bindy.com\/nl\/hoe-het-merk-te-beschermen-met-sitebezoeken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bezoeken ter plaatse beschermen het merk<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63396\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/how-to-be-a-better-retail-district-manager\/transportation-costs-red\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"transportation-costs-red\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63396\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/transportation-costs-red.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Vergis u niet: locatiebezoeken zijn een inzet van middelen. Uit een recent onderzoek blijkt dat districtsmanagers schatten dat zij het grootste deel van hun tijd besteden aan het voorbereiden, uitvoeren en opvolgen van locatiebezoeken (tussen <a href=\"https:\/\/square-root.com\/wp-content\/uploads\/2015\/09\/2015-District-Manager-Survey-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">10-20 uur per week<\/a>!). Het automatiseren van uw sitebezoekprocessen, inclusief <a href=\"https:\/\/bindy.com\/products\/retail-audit\/\" target=\"_blank\" rel=\"noopener noreferrer\">slimme checklists<\/a> en <a href=\"https:\/\/bindy.com\/products\/action-plan\/\" target=\"_blank\" rel=\"noopener noreferrer\">geautomatiseerde correctieve opvolging<\/a> kan veel tijd en geld besparen.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"204\" data-attachment-id=\"56956\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/excel-email-vs-bindy-2-2-2\/save-money-infographic_plan-de-travail-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?fit=1920%2C561&amp;ssl=1\" data-orig-size=\"1920,561\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Save money infographic_Plan de travail 1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?fit=700%2C204&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=700%2C204&#038;ssl=1\" alt=\"\" class=\"wp-image-56956\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=1024%2C299&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=300%2C88&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=768%2C225&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=1536%2C449&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=2048%2C599&amp;ssl=1 2048w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=1200%2C351&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=700%2C205&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=2000%2C585&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?resize=1368%2C400&amp;ssl=1 1368w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Save-money-infographic_Plan-de-travail-1.png?w=1920&amp;ssl=1 1920w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Audits betrekken de site. Audits zijn geen passieve activiteit. Ze bieden leden van het hoofdkantoor de mogelijkheid om met de locatieleiding en medewerkers te praten. Stel vragen, luister en bied hulpmiddelen aan.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Onthoud ten slotte dat verschillende winkels en hotels op verschillende manieren werken. Franchisenemers en managers hebben op basis van hun eigen ervaring uiteenlopende prioriteiten en voorkeuren. Dit wordt verwacht, maar organisaties moeten ervoor zorgen dat kernprogramma&#039;s en merkstandaarden volledig, op tijd en op alle locaties worden ge\u00efmplementeerd. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><a id=\"movingforward\"><\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/products\/communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" data-attachment-id=\"58784\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/how-to-become-a-district-manager-and-what-you-need-to-succeed-in-the-role\/bindy-statment-ads_top-secret-button-ad-1080x1080-05\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?fit=1080%2C1080&amp;ssl=1\" data-orig-size=\"1080,1080\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Communicate, execute, and verify is how good hospitality becomes great\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?fit=700%2C700&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=700%2C700&#038;ssl=1\" alt=\"Communiceren, uitvoeren en verifi\u00ebren is hoe goede gastvrijheid geweldig wordt\" class=\"wp-image-58784\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=800%2C800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=400%2C400&amp;ssl=1 400w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=200%2C200&amp;ssl=1 200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=700%2C700&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?resize=50%2C50&amp;ssl=1 50w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-05.png?w=1080&amp;ssl=1 1080w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"moving-forward-with-store-communication-and-execution\"><strong>Vooruitgaan met sitecommunicatie en -uitvoering<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Als u de tijd neemt om normen, procedures en programma&#039;s te communiceren, voorkomt u ondermaatse uitvoering en wrijving. U zult uiteindelijk tevredener werknemers, hogere verkopen en lagere risico&#039;s krijgen. <a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\">Begin vandaag<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Effectieve uitvoering van detailhandel en horeca vereist bepaalde componenten, eerste communicatie, tweede taakbeheer en derde audits\/beoordelingen. In dit bericht richten we ons op communicatie. Waarom deze gids? Communicatie en de juiste uitvoering van programma&#039;s, merknormen en operationele procedures blijven een pijnpunt voor de detailhandel en horeca. Naarmate een detailhandel of horecabedrijf groeit \u2026 <a href=\"https:\/\/blog.bindy.com\/nl\/store-communication-and-execution-a-comprehensive-guide-for-retailers\/\" class=\"more-link\">Lees verder <span class=\"screen-reader-text\">\u2b50 Sitecommunicatie: een uitgebreide gids voor detailhandel en horeca<\/span> <span class=\"meta-nav\">\u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":57276,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[677174194,677174231],"tags":[22621804,209029600,69404461],"class_list":["post-6198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-bindy","category-retail-execution","tag-retail-execution","tag-retail-execution-software","tag-store-communication"],"yoast_head":"<!-- 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In dit bericht richten we ons op het doel,\u2026","rel":"","context":"In &quot;\u2b50 Best practices&quot;","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/shutterstock_650629666.jpg?fit=1200%2C716&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/shutterstock_650629666.jpg?fit=1200%2C716&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/shutterstock_650629666.jpg?fit=1200%2C716&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/shutterstock_650629666.jpg?fit=1200%2C716&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/shutterstock_650629666.jpg?fit=1200%2C716&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":67038,"url":"https:\/\/blog.bindy.com\/nl\/bindy-vs-gospotcheck\/","url_meta":{"origin":6198,"position":5},"title":"Bindy versus GoSpotCheck","author":"colinchan1","date":"januari 7, 2026","format":false,"excerpt":"In dit artikel vergelijken we de functies en voordelen van twee toonaangevende platforms voor winkelcontroles: Bindy en GoSpotCheck. De juiste software voor winkelcommunicatie, winkelcontroles\/inspecties en taakbeheer tilt uw retail- of horecabedrijf naar een hoger niveau. Het begint met het controleren van merkstandaarden en het versturen van corrigerende acties. Het stelt u in staat taken te versturen\u2026","rel":"","context":"In &quot;\ud83d\udcca Retail Audit Software&quot;","block_context":{"text":"\ud83d\udcca Retail Audit Software","link":"https:\/\/blog.bindy.com\/nl\/category\/retail-audit\/"},"img":{"alt_text":"Retail audits and task management","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/08\/book_cover_audits_tasks.png?fit=800%2C939&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/08\/book_cover_audits_tasks.png?fit=800%2C939&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/08\/book_cover_audits_tasks.png?fit=800%2C939&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2025\/08\/book_cover_audits_tasks.png?fit=800%2C939&ssl=1&resize=700%2C400 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/6198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/comments?post=6198"}],"version-history":[{"count":67,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/6198\/revisions"}],"predecessor-version":[{"id":66332,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/posts\/6198\/revisions\/66332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/media\/57276"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/media?parent=6198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/categories?post=6198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/nl\/wp-json\/wp\/v2\/tags?post=6198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}