{"id":5380,"date":"2021-12-26T15:16:00","date_gmt":"2021-12-26T20:16:00","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5380"},"modified":"2025-08-20T11:04:10","modified_gmt":"2025-08-20T15:04:10","slug":"checklist-voor-winkelactiviteiten","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/store-operations-checklist\/","title":{"rendered":"\u2714\ufe0f Controlelijst voor winkelactiviteiten"},"content":{"rendered":"

Gebruik een checklist voor winkelactiviteiten en inspecteer regelmatig uw locaties om ervoor te zorgen dat de merknormen worden nageleefd en winkels optimaal draaien.<\/p>\n\n\n\n

Gebruik deze voorbeeldchecklist voor winkelbewerkingen om winkelstandaarden of operationele programma's op al uw locaties te maken of bij te werken.<\/p>\n\n\n\n<\/span>\n\n\n\n

Eerste indruk<\/strong><\/h2>\n\n\n\n
    \n
  1. Op een schaal van \u00e9\u00e9n tot tien; hoe representatief is de winkel?<\/li>\n\n\n\n
  2. Staan er karren of manden bij de deur?<\/li>\n\n\n\n
  3. Gangpaden vrij van obstakels?<\/li>\n\n\n\n
  4. Gangpaden\/secties zijn op de juiste manier ge\u00ebtiketteerd?<\/li>\n\n\n\n
  5. Een verkoopmedewerker is gemakkelijk te vinden als hulp nodig is?<\/li>\n\n\n\n
  6. Huidige verkoopsignalisatie?<\/li>\n\n\n\n
  7. Bewegwijzering en rekwisieten in nieuwstaat?<\/li>\n\n\n\n
  8. Winkelverlichting geoptimaliseerd zonder doorgebrande lampen?<\/li>\n\n\n\n
  9. Zijn winkelrekken, werkbladen en product stofvrij?<\/li>\n\n\n\n
  10. Zijn de schappen goed gevuld, maar niet rommelig?<\/li>\n\n\n\n
  11. Wordt afval en recycling 's nachts afgevoerd?<\/li>\n\n\n\n
  12. Zijn openbare toiletten schoon (indien van toepassing)? Voor meer details, zie Checklist voor commerci\u00eble toiletreiniging<\/a>.<\/li>\n<\/ol>\n\n\n
    \n
    \"Door<\/a><\/figure>\n<\/div>\n\n\n

    Product<\/strong><\/h2>\n\n\n\n
      \n
    1. Zijn er seizoensproducten te zien? Voor meer details, zie Checklist voor visuele merchandising<\/a>.<\/li>\n\n\n\n
    2. Wordt het product met regelmatige tussenpozen volledig aangevuld?<\/li>\n\n\n\n
    3. Wanneer is de laatste herbevoorrading voltooid?<\/li>\n\n\n\n
    4. Product op de juiste manier georganiseerd op maat\/merk\/etc.?<\/li>\n\n\n\n
    5. Is elk artikel geprijsd met een hangtag of barcode? Vink in elke sectie 3 items aan.<\/li>\n\n\n\n
    6. Afgeprijsd of afgeprijsd product staat duidelijk aangegeven?<\/li>\n\n\n\n
    7. Productverpakking verzegeld, schoon en onbeschadigd?<\/li>\n<\/ol>\n\n\n
      \n
      \"\"<\/a><\/figure>\n<\/div>\n\n\n

      POS<\/strong><\/h2>\n\n\n\n
        \n
      1. Bewegen lijnen effici\u00ebnt?<\/li>\n\n\n\n
      2. Cash wrap is vrij van persoonlijke bezittingen en extra geld?<\/li>\n\n\n\n
      3. Flyers\/kaarten\/drukwerk zijn direct beschikbaar voor klanten om mee te nemen?<\/li>\n\n\n\n
      4. Worden er regelmatig stortingen gedaan?<\/li>\n\n\n\n
      5. Heeft het depositobewijs een vereiste handtekening?<\/li>\n\n\n\n
      6. Overschrijdingen\/tekorten worden geregistreerd?<\/li>\n\n\n\n
      7. Wanneer was de datum van de laatste kascontrole?<\/li>\n\n\n\n
      8. Bewaartermijnen van meer dan 7 dagen worden gewist of omgezet?<\/li>\n<\/ol>\n\n\n\n

        Personeel<\/strong><\/h2>\n\n\n\n
          \n
        1. Heeft het personeel klanten begroet?<\/li>\n\n\n\n
        2. Hoe lang duurde het voordat een medewerker u begroette bij het betreden van de locatie?<\/li>\n\n\n\n
        3. Was de service naar tevredenheid?<\/li>\n\n\n\n
        4. Geef commentaar op interacties van werknemers met klanten. Controleer de servicenormen indien nodig.<\/li>\n\n\n\n
        5. Was de winkelmedewerker op de hoogte van de huidige actie? Noteer de naam van de medewerker.<\/li>\n\n\n\n
        6. Vraag een medewerker om de klantenservicenormen te specificeren. Geef details over uw discussie.<\/li>\n\n\n\n
        7. Alle medewerkers in- en uitloggen, of uren registreren volgens het bedrijfsbeleid?<\/li>\n\n\n\n
        8. Ontbreken er klappen?<\/li>\n\n\n\n
        9. Schema's zijn gepost en up-to-date?<\/li>\n<\/ol>\n\n\n
          \n
          \"\"<\/a><\/figure>\n<\/div>\n\n\n

          Opleiding<\/strong><\/h2>\n\n\n\n
            \n
          1. Wanneer was de laatste datum van de opleiding van de werknemer?<\/li>\n\n\n\n
          2. Interview eventuele nieuw opgeleide medewerkers. Leg eventuele follow-upvragen van medewerkers voor de training vast.<\/li>\n\n\n\n
          3. Wat was de datum van de laatste personeelsvergadering?<\/li>\n\n\n\n
          4. Wanneer is de volgende personeelsvergadering gepland?<\/li>\n\n\n\n
          5. Heb je coachingmogelijkheden in de winkel gezien? Geef details.<\/li>\n<\/ol>\n\n\n\n

            BRANDVEILIGHEID<\/h2>\n\n\n\n
              \n
            1. Is er een functioneel brand-\/rookdetectiesysteem? Voor meer details, zie de Checklist voor gezondheid en veiligheid<\/a>.<\/li>\n\n\n\n
            2. Is er een brandblusser opgesteld in een aangewezen ruimte en vrij?<\/li>\n\n\n\n
            3. Controleer en noteer de houdbaarheidsdatum van de brandblusser<\/li>\n\n\n\n
            4. Weet het personeel de locatie van de brandblusser? Vraag 3 teamleden.<\/li>\n\n\n\n
            5. Is het personeel goed opgeleid in het gebruik van een brandblusser?<\/li>\n\n\n\n
            6. Is er een sprinklerinstallatie?<\/li>\n\n\n\n
            7. Wat was de datum van de laatste sprinklerinspectie?<\/li>\n\n\n\n
            8. Wordt het brandplan regelmatig getest?<\/li>\n\n\n\n
            9. Weet het personeel wat te doen bij brand?<\/li>\n\n\n\n
            10. Wanneer was de datum van de laatste brandoefening?<\/li>\n\n\n\n
            11. Kent het personeel de locatie van de nooduitgang en de ontmoetingsplaats?<\/li>\n\n\n\n
            12. Zwaaien de vluchtdeuren naar buiten?<\/li>\n<\/ol>\n\n\n
              \n
              \"\"<\/a><\/figure>\n<\/div>\n\n\n

              Gedeelde ruimtes<\/strong><\/h1>\n\n\n\n
                \n
              1. Het kantoor is schoon en vrij van rommel?<\/li>\n\n\n\n
              2. De gedeelde ruimte van de werknemer is vrij van rommel of voedsel?<\/li>\n\n\n\n
              3. Weten het personeel waar persoonlijke bezittingen moeten worden bewaard?<\/li>\n\n\n\n
              4. De personeelskoelkast is schoon, geen verlopen etenswaren?<\/li>\n\n\n\n
              5. Is de gootsteen vrij van serviesgoed?<\/li>\n\n\n\n
              6. De werknemersbadkamer is schoon en gevuld met zeep en benodigdheden?<\/li>\n<\/ol>\n\n\n\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                Gebruik een checklist voor winkelactiviteiten en inspecteer uw locaties regelmatig om ervoor te zorgen dat merknormen worden gehandhaafd en winkels optimaal functioneren. Gebruik dit voorbeeld van een checklist voor winkelactiviteiten om winkelnormen of operationele programma's op al uw locaties te maken of bij te werken. Eerste indrukken Product POS Personeelstraining BRANDVEILIGHEID Gedeelde ruimtes<\/p>","protected":false},"author":6370623,"featured_media":5668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[63715,81136,154086213,677174189,11003417,677174234,677174250,677174237],"tags":[55665360,677174270,677174292],"class_list":["post-5380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharmacy","category-checklists","category-marijuana-retail","category-wine-beer-spirits","category-convenience-store","category-thrift-stores","category-fashion-footwear","category-furniture","tag-retail-audit-2","tag-retail-audit-checklist","tag-retail-operations-checklist"],"yoast_head":"\n\u2714\ufe0f 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