{"id":4004,"date":"2021-10-26T15:15:56","date_gmt":"2021-10-26T20:15:56","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=4004"},"modified":"2025-08-19T14:07:57","modified_gmt":"2025-08-19T18:07:57","slug":"3-soorten-audits-die-parkeerterreinbeheerders-moeten-uitvoeren","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/3-types-of-audits-parking-lot-operators-should-conduct\/","title":{"rendered":"3 soorten audits die exploitanten van parkeerplaatsen moeten uitvoeren"},"content":{"rendered":"\n

Focusing on operational standards, safety, and customer experience isn’t just for retailers. Too often parking operators neglect reviewing standards and best practices until there is a problem (e.g. broken gate, slip and fall, theft). Regular parking lot inspections\/audits help you be proactive (not reactive) and solve problems before they are liabilities.<\/p>\n\n\n\n

Revenues from parking management<\/a> are expected to increase to just over $9 billion! Building owners and managers can lose up to 28% of parking lot revenue due to maintenance lapses, poor contracts, inefficient operations and financial irregularities.<\/p>\n\n\n\n

\n

“Periodic audits, which should be included in all contracts with private
operators, are designed to reveal irregularities and inefficiencies in operations
and financial management,” – Barbara Chance<\/a>, President and CEO, Chance Management Advisors, Inc., and Clyde Wilson<\/a>, Owner, The Parking Network, Inc.<\/p>\n<\/blockquote>\n\n\n\n

See below for 3 types of site audits parking operators should conduct.<\/p>\n\n\n\n

Parking Lot Inspection Audits<\/h2>\n\n\n\n

Site audits (also called visits or inspections) are conducted to ensure that the lot is in good repair, site management is following head office operational best practices, staff training is up to date, and to identify areas of non-compliance. For some inspiration as to what to include on your checklist see our Parking Lot Inspection Checklist<\/a>.<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Best practices for Parking Lot Inspection Audits:<\/p>\n\n\n\n

Perform a perimeter walk during the day and at night<\/strong><\/p>\n\n\n\n

Start from the outside and work your way in from the point of view of your customer. Is signage clear, entrances and exits clearly marked, pavement in good condition and free from debris? At night, are all areas well lit? Make note of any burnt out or flickering bulbs and any areas that need additional lighting.<\/p>\n\n\n\n

View the lot\/garage interior from your customer’s perspective<\/strong><\/p>\n\n\n\n

Move through your garage\/lot section by section. Is the area clean? Can you easily identify entrance and exit pathways? Is signage easy to see and in good repair? Do you feel safe? Taking the customer’s point of view is essential to delivering a quality experience.<\/p>\n\n\n\n

Answer questions<\/strong><\/p>\n\n\n\n

Training is necessary but not sufficient<\/a>. Treat the audit as a \u201ccontinuous learning\u201d exercise and an opportunity to apply corrective actions to problem areas. Coach each team to achieve the success it deserves.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Loss Prevention Audits<\/h2>\n\n\n\n

Loss prevention is a set of policies and procedures designed to minimize theft, fraud, vandalism and waste. According to Retail Expert Francesca Nicasio<\/a>, your employees are the best line of defense<\/a> against loss.<\/p>\n\n\n\n

Nicasico encourages companies to ensure employees have easy access to loss prevention standards. She recommends empowering employees by educating them on suspicious behavior they should watch out for as well as how to handle the situation. When on-site, review training standards with staff so that they understand best practices for implementation.<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Last, if you are using a retail audit software, you may want to assign all employees a task <\/a>to review loss prevention policy before peak seasons.<\/p>\n\n\n\n

Safety and Security Audits<\/h2>\n\n\n\n

Parking structures\/lots can encompass large land areas but have relatively low activity levels. Because of this low activity, these facilities are at risk for both “opportunity crime<\/a>” and unnoticed facilities breakdowns causing safety hazards for customers and staff. Safety audits protect you from lawsuits, claims, and other headaches, observes Nicasio<\/a>.<\/p>\n\n\n\n

\n

A safety and security audit, “[C]an really change employee behavior. Everyone knows what\u2019s expected. It supports operational excellence and training, which in turn leads to the right behaviors,” – Gary Johnson, Senior Consultant, Prevention Advisors<\/a>.<\/p>\n<\/blockquote>\n\n\n\n

Make sure your checklist has adequate coverage. Be specific, descriptive and visual. If you are using retail audit software<\/a>, consider attaching best practice photos and documents. Individual situations vary, but you should consider addressing some or all of the areas below. For more inspiration see the International Parking Institute Emergency Preparedness Manual<\/a>.<\/p>\n\n\n\n

    \n
  1. Fire safety<\/li>\n\n\n\n
  2. Equipment maintenance<\/li>\n\n\n\n
  3. Lighting and signage<\/li>\n\n\n\n
  4. CCTV and emergency call boxes<\/li>\n\n\n\n
  5. Emergency contacts<\/li>\n\n\n\n
  6. Drainage<\/li>\n\n\n\n
  7. Ventilation<\/li>\n\n\n\n
  8. Insurance is up to date<\/li>\n\n\n\n
  9. Protocols for extreme cold or heat<\/li>\n\n\n\n
  10. Protocols for power failure<\/li>\n\n\n\n
  11. Employee first response and safety training<\/li>\n\n\n\n
  12. Adherence to the Americans with Disabilities Act<\/li>\n<\/ol>\n\n\n\n
    \"Finding<\/a><\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Focussen op operationele normen, veiligheid en klantervaring is niet alleen voor retailers. Te vaak negeren parkeerexploitanten het herzien van normen en best practices totdat er een probleem is (bijv. kapotte poort, uitglijden en vallen, diefstal). Regelmatige inspecties\/audits van parkeerplaatsen helpen u proactief te zijn (niet reactief) en problemen op te lossen voordat ze aansprakelijk worden gesteld. Opbrengsten uit parkeerbeheer \u2026 Lees verder 3 soorten audits die exploitanten van parkeerplaatsen moeten uitvoeren<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":4078,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[10363,1043654],"tags":[185506211,610130052,28369249],"class_list":["post-4004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parking","category-loss-prevention","tag-parking-inspection","tag-parking-loss-prevention","tag-parking-safety"],"yoast_head":"\n3 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Implementeer en verifieer eenvoudig merkstandaarden, taken en corrigerende maatregelen op je locaties. Ontvang realtime rapporten, handtekeningen, video's en fotoverificaties.","sameAs":["https:\/\/www.bindy.com"],"url":"https:\/\/blog.bindy.com\/nl\/author\/betterdot\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_701611423.jpg?fit=1920%2C1661&ssl=1","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pDNAM-12A","jetpack-related-posts":[{"id":4013,"url":"https:\/\/blog.bindy.com\/nl\/loss-prevention-checklist-for-parking-operators\/","url_meta":{"origin":4004,"position":0},"title":"\u2714\ufe0f Checklist voor verliespreventie voor parkeerexploitanten","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Verliespreventie omvat een reeks beleidsregels en procedures die zijn ontworpen om diefstal, fraude, vandalisme en verspilling te minimaliseren. Gebruik deze voorbeeldchecklist voor verliespreventie voor parkeerbeheerders om uw verliespreventieprogramma voor uw parkeerterreinen en -locaties te cre\u00ebren of bij te werken. De datum van de laatste LP-audit is...","rel":"","context":"In "\u2714\ufe0f Checklists"","block_context":{"text":"\u2714\ufe0f Checklists","link":"https:\/\/blog.bindy.com\/nl\/category\/checklists\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_708776374.jpg?fit=1200%2C823&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_708776374.jpg?fit=1200%2C823&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_708776374.jpg?fit=1200%2C823&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_708776374.jpg?fit=1200%2C823&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/04\/shutterstock_708776374.jpg?fit=1200%2C823&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":4963,"url":"https:\/\/blog.bindy.com\/nl\/7-easy-steps-to-help-identify-fraud-in-a-reits-parking-operations\/","url_meta":{"origin":4004,"position":1},"title":"7 eenvoudige stappen om fraude in de parkeeractiviteiten van een REIT te helpen identificeren","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Middelgrote tot grote vastgoedbeleggingsfondsen zijn kwetsbaarder voor fraude bij hun parkeeractiviteiten dan kleinere vastgoedbedrijven en de gevolgen kunnen desastreuzer zijn voor de winst. De soorten fraude waar vastgoedeigenaren en -beheerders zich bewust van moeten zijn, vallen over het algemeen in vier categorie\u00ebn:\u2026","rel":"","context":"In "\ud83d\ude97 Automotive and Parking"","block_context":{"text":"\ud83d\ude97 Automotive and Parking","link":"https:\/\/blog.bindy.com\/nl\/category\/parking\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1014849688.jpg?fit=1200%2C674&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1014849688.jpg?fit=1200%2C674&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1014849688.jpg?fit=1200%2C674&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1014849688.jpg?fit=1200%2C674&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1014849688.jpg?fit=1200%2C674&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":12892,"url":"https:\/\/blog.bindy.com\/nl\/how-to-use-site-inspections-to-reduce-commercial-insurance-premiums\/","url_meta":{"origin":4004,"position":2},"title":"Site-inspecties gebruiken om commerci\u00eble verzekeringspremies te verlagen","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Een locatie-inspectie beschermt uw bedrijf, medewerkers en klanten door potenti\u00eble gevaren en risico's te identificeren. Hier zijn enkele tips voor het gebruik van locatie-inspecties om uw commerci\u00eble verzekeringspremies te verlagen. Hoewel een verzekeringsmaatschappij vaak een inspecteur stuurt om de locatie te inspecteren wanneer u een nieuw pand en bedrijf verzekert,\u2026","rel":"","context":"In "\ud83c\udf54 Food Service and Restaurants"","block_context":{"text":"\ud83c\udf54 Food Service and Restaurants","link":"https:\/\/blog.bindy.com\/nl\/category\/qsr\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/01\/shutterstock_223889923.jpg?fit=1200%2C801&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/01\/shutterstock_223889923.jpg?fit=1200%2C801&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/01\/shutterstock_223889923.jpg?fit=1200%2C801&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/01\/shutterstock_223889923.jpg?fit=1200%2C801&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/01\/shutterstock_223889923.jpg?fit=1200%2C801&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":7494,"url":"https:\/\/blog.bindy.com\/nl\/4-types-of-inspections-that-protect-store-operations\/","url_meta":{"origin":4004,"position":3},"title":"4 soorten audits voor de detailhandel en horeca die locaties beschermen","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Het uitvoeren van winkelinspecties (ook wel retail audits, winkelbezoeken of store walks genoemd) zou op de agenda van elke retailer moeten staan om de winkelactiviteiten te beschermen. Waarom? Winkelinspecties bevorderen een hogere algehele naleving van merknormen, verkleinen de kloof tussen winkels en hoofdkantoor en verbeteren de klantervaring door de merchandising, service en veiligheid te waarborgen...","rel":"","context":"In "\ud83d\udcca Retail Audit Software"","block_context":{"text":"\ud83d\udcca Retail Audit Software","link":"https:\/\/blog.bindy.com\/nl\/category\/retail-audit\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Final-bck-transp_Screen-compo-pages-08.png?fit=1200%2C531&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Final-bck-transp_Screen-compo-pages-08.png?fit=1200%2C531&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Final-bck-transp_Screen-compo-pages-08.png?fit=1200%2C531&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Final-bck-transp_Screen-compo-pages-08.png?fit=1200%2C531&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Final-bck-transp_Screen-compo-pages-08.png?fit=1200%2C531&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":4708,"url":"https:\/\/blog.bindy.com\/nl\/parking-contracts-the-good-the-bad-and-the-really-ugly\/","url_meta":{"origin":4004,"position":4},"title":"Parkeercontracten: het goede, het slechte en het echt lelijke","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Het kiezen van de juiste zakelijke relatie met een parkeerexploitant is nog belangrijker dan de keuze welke exploitant uw parkeerfaciliteit moet beheren. 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