{"id":10706,"date":"2021-10-26T15:16:22","date_gmt":"2021-10-26T20:16:22","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=10706"},"modified":"2024-11-29T08:30:44","modified_gmt":"2024-11-29T13:30:44","slug":"waarom-en-hoe-winkelnaleving-te-meten","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/nl\/why-and-how-to-measure-store-compliance\/","title":{"rendered":"Waarom en hoe winkelconformiteit te meten"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Naleving van standaardwerkprocedures, merchandisingprogramma&#039;s, gezondheids- en veiligheidsrichtlijnen en verliespreventieprotocollen is essentieel voor het succes van een detailhandelsbedrijf. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Winkels die op de hoogte blijven van programma&#039;s en&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/wat-zijn-merknormen\/\" target=\"_blank\" rel=\"noreferrer noopener\">merknormen<\/a>&nbsp;effici\u00ebnter te laten verlopen en een betere klantervaring te bieden. Maar met zoveel gaande, garandeert het simpelweg publiceren van standaarden niet dat ze worden uitgevoerd, in ieder geval niet in de mate waarin ze zouden moeten worden uitgevoerd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hier zijn 5 redenen waarom en hoe u naleving in uw winkel kunt meten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Laten we erin duiken.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"measuring-store-compliance-engages-front-line-employees\">Betrek frontliniemedewerkers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Meten is voor zowel winkelmedewerkers als franchisenemers een uitdaging. <a href=\"https:\/\/fundingforgood.org\/statistics-about-strategic-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\">5%<\/a> van de werknemers zegt dat ze de bedrijfsstrategie\u00ebn van hun bedrijf volledig begrijpen of wat het bedrijf van hen verwacht om de bedrijfsdoelen te helpen bereiken.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Het is belangrijk om uw frontlinie- en klantgerichte medewerkers te trainen in de bedrijfsdoelen en verwachtingen. Vanaf daar versterkt meting de organisatienormen en best practices om ervoor te zorgen dat frontliniemedewerkers de bedrijfsdoelen blijven behalen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-measure-compliance\">Hoe te meten<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Verlaat het kantoor en ga naar uw winkels! <a href=\"https:\/\/blog.bindy.com\/nl\/de-bindy-workflow\/\" target=\"_blank\" rel=\"noreferrer noopener\">Uitvoeren van nalevings-\/detailhandelsaudits op locatie<\/a> biedt leden van het hoofdkantoor de mogelijkheid om met winkelleiding en medewerkers te praten. Bovendien helpen audits u te zien wat er werkelijk in uw winkels gebeurt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Maar vergeet niet dat bezoeken van districts-\/regiomanagers niet alleen gaan over het controleren van winkels, maar ook over het inchecken bij winkels. Stel vragen, luister actief en kijk waar u middelen kunt aanbieden om winkels te helpen niet alleen hun KPI&#039;s te behalen, maar ze zelfs te overtreffen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"435\" data-attachment-id=\"10082\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/shutterstock_1176110662\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?fit=1920%2C1192&amp;ssl=1\" data-orig-size=\"1920,1192\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"shutterstock_1176110662\" data-image-description=\"&lt;p&gt;Photo credit: Shutterstock&lt;\/p&gt;\" data-image-caption=\"&lt;p&gt;Photo credit: Shutterstock&lt;\/p&gt;\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?fit=700%2C435&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=700%2C435&#038;ssl=1\" alt=\"\" class=\"wp-image-10082\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=1024%2C636&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=300%2C186&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=768%2C477&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=1536%2C954&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=2048%2C1272&amp;ssl=1 2048w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=1200%2C745&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=700%2C435&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=2000%2C1242&amp;ssl=1 2000w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?resize=644%2C400&amp;ssl=1 644w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/12\/shutterstock_1176110662.jpg?w=1400&amp;ssl=1 1400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Fotocredit: Shutterstock<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"measurement-sets-priorities\">Prioriteiten stellen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Verschillende winkels en franchisenemers hebben verschillende prioriteiten op basis van hun ervaringen. In sommige gevallen kan dit ertoe leiden dat winkels de belangrijkste operationele normen negeren. Het implementeren van meetpraktijken zorgt ervoor dat alle winkels merknormen volledig, op tijd en op alle locaties uitvoeren.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"583\" data-attachment-id=\"63989\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/dirty_clothes-o\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?fit=900%2C750&amp;ssl=1\" data-orig-size=\"900,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Dirty_Clothes-o\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?fit=700%2C583&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=700%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-63989\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?w=900&amp;ssl=1 900w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=768%2C640&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=14%2C12&amp;ssl=1 14w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=700%2C583&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2024\/09\/Dirty_Clothes-o.png?resize=480%2C400&amp;ssl=1 480w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-measure-compliance\">HOE TE METEN<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vraag winkels om zelfcontrole. Een retail-auditplatform gebruiken zoals: <a aria-label=\"undefined (opent in een nieuw tabblad)\" href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bindy<\/a> kunt u winkelinspecties aanvragen. Maak aangepaste checklists voor operaties, verliespreventie of merchandisingprogramma&#039;s met duidelijke richtlijnen en best practice-foto&#039;s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gebruik vervolgens punten en markeer bepaalde vragen als kritisch om de aandacht van de winkel te vestigen op belangrijke operationele praktijken. Vraag de inspectie aan met verplichte foto&#039;s om de uitvoering te verifi\u00ebren.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"training-is-not-enough\">Trainen is niet genoeg<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Training is essentieel. Bovendien is het aanbieden van doorlopende leermogelijkheden aan werknemers een geweldige manier om ze betrokken te houden en ervoor te zorgen dat uw operationele procedures up-to-date zijn. Maar training is niet genoeg. Het is belangrijk om te meten hoe werknemers toepassen wat ze hebben geleerd en de trainingsprincipes naleven.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63391\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/what-are-brand-standards\/training-not-sufficient-red\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"training-not-sufficient-red\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63391\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/training-not-sufficient-red.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Auditing van trainingen in de winkel helpt je te weten wanneer trainingsprogramma&#039;s succesvol zijn en waar je je coachingstrategie mogelijk moet aanpassen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-measure-compliance\">HOE TE METEN<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nadat u een trainingsprogramma heeft ge\u00efmplementeerd, gebruikt u een checklist om winkels te controleren en de resultaten bij te houden. Of training nu betrekking heeft op nieuwe gezondheids- en veiligheidsprotocollen, verliespreventie of merchandisingprogramma&#039;s, <a href=\"https:\/\/blog.bindy.com\/nl\/hoe-u-een-controlelijst-voor-een-retailaudit-maakt\/\" target=\"_blank\" rel=\"noreferrer noopener\">maak een aangepaste checklist<\/a> om de uitvoering in alle winkels te verifi\u00ebren.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/auditor_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12477\"\/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Als u eenmaal weet wat werkt en waar u zich op verbetering moet concentreren, kunt u de opdracht <a aria-label=\"undefined (opent in een nieuw tabblad)\" href=\"https:\/\/blog.bindy.com\/nl\/retail-taakbeheer-een-uitgebreide-gids\/\" target=\"_blank\" rel=\"noreferrer noopener\">taken<\/a> om aanvullende trainingen te verzorgen of nieuwe programma&#039;s te voltooien.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"measurement-levels-up-the-customer-experience\">Verbeter de klantervaring<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Als winkels goed draaien, trekken ze klanten. Door duidelijke&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/winkelcommunicatie-en-uitvoering-een-uitgebreide-gids-voor-retailers\/\" target=\"_blank\" rel=\"noreferrer noopener\">communicatie<\/a>&nbsp;en&nbsp;<a href=\"https:\/\/bindy.com\/products\/task-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">taak beheer<\/a>&nbsp;software zorgt ervoor dat winkels schoon zijn en effici\u00ebnt werken. Een consistente klantervaring is van het grootste belang voor klantenbehoud. Volgens <a href=\"https:\/\/www.pwc.com\/us\/en\/advisory-services\/publications\/consumer-intelligence-series\/pwc-consumer-intelligence-series-customer-experience.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PWC<\/a>Volgens het consumentenrapport van 32% van de consumenten zal een merk waar ze van houden, na \u00e9\u00e9n slechte ervaring, verlaten.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Het communiceren van duidelijke en beknopte normen betekent dat een klant zijn verwachtingen niet hoeft te wijzigen, ongeacht de locatie waar hij naartoe gaat. Zorg ervoor dat alle werknemers (parttime,&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/9-manieren-om-van-uw-seizoensmedewerkers-toppresteerders-te-maken\/\" target=\"_blank\" rel=\"noreferrer noopener\">seizoensgebonden<\/a>, fulltime en franchisenemers) begrijpen en leveren servicenormen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-measure-compliance\">HOE TE METEN<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gebruik een app waarmee u content kunt beheren die uw teams zien, nieuws over klantenservice, trainingsvideo&#039;s, bestanden en KPI&#039;s kunt delen. Kies er een die u laat weten wanneer winkels met materialen hebben gewerkt. Bijvoorbeeld Bindy&#039;s&nbsp;<a href=\"https:\/\/bindy.com\/products\/collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">contentmanager<\/a>&nbsp;genereert leesbevestiging wanneer winkelgebruikers een hele post bekijken. In tegenstelling tot e-mail hoeft u nooit te raden of winkels alle content hebben beoordeeld.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Bindy-Banner-ads-with-Iph13_LinkedIn-1-copie-17-800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-7423\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Audit uw winkels, en als iets niet aan de norm voldoet, wijs trackable toe <a href=\"https:\/\/bindy.com\/products\/task-management\/\" target=\"_blank\" aria-label=\"undefined (opent in een nieuw tabblad)\" rel=\"noreferrer noopener\">taken<\/a> of <a href=\"https:\/\/blog.bindy.com\/nl\/het-machtige-actieplan\/\" target=\"_blank\" aria-label=\"undefined (opent in een nieuw tabblad)\" rel=\"noreferrer noopener\">actie plannen<\/a> met aanbevelingen om ervoor te zorgen dat bepaalde problemen met de klantenservice worden opgelost.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"measurement-helps-shape-operations\">Meting helpt bij het vormgeven van operaties<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wanneer u de papieren checklists afschaft en...&nbsp;<a href=\"https:\/\/blog.bindy.com\/nl\/excel-email-vs-bindy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Excel voor winkelaudits<\/a>, kunt u trends eenvoudig volgen. Dit helpt u te zien wanneer en waar winkels verbeteren, achteruitgaan en probleemgebieden identificeren. Met nauwkeurige gegevens kunt u programma&#039;s en normen aanpassen om te reageren voordat er schade ontstaat aan het bedrijf en de reputatie van uw merk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kiezen<a aria-label=\"undefined (opent in een nieuw tabblad)\" href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> een oplossing<\/a> met ingebouwde rapporten, zodat u trends direct en gemakkelijk vanaf elk apparaat en overal kunt volgen. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"490\" data-attachment-id=\"60515\" data-permalink=\"https:\/\/blog.bindy.com\/nl\/screen-compo-combo_screens-layed-out-zoomed-1000\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?fit=800%2C560&amp;ssl=1\" data-orig-size=\"800,560\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Screen compo-Combo_Screens-layed out zoomed-1000\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?fit=700%2C490&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=700%2C490&#038;ssl=1\" alt=\"\" class=\"wp-image-60515\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=300%2C210&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=768%2C538&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=700%2C490&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/Screen-compo-Combo_Screens-layed-out-zoomed-1000.png?resize=571%2C400&amp;ssl=1 571w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Naleving van standaardwerkprocedures, merchandisingprogramma&#039;s, gezondheids- en veiligheidsrichtlijnen en verliespreventieprotocollen is essentieel voor het succes van een retailbedrijf. Winkels die op de hoogte blijven van programma&#039;s en merknormen, werken effici\u00ebnter en bieden een betere klantervaring. Maar met zoveel gaande, garandeert het simpelweg publiceren van normen niet dat ze \u2026 <a href=\"https:\/\/blog.bindy.com\/nl\/why-and-how-to-measure-store-compliance\/\" class=\"more-link\">Lees verder <span class=\"screen-reader-text\">Waarom en hoe winkelconformiteit te meten<\/span> <span class=\"meta-nav\">\u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":10748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[677174005],"tags":[677174093,677174092,677173898,55665918,20386393,6995045],"class_list":["post-10706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-how-to-measure-compliance","tag-measure-compliance","tag-retail-audit","tag-store-compliance","tag-store-execution","tag-store-operations"],"yoast_head":"<!-- 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Implementeer en verifieer eenvoudig merkstandaarden, taken en corrigerende maatregelen op je locaties. Ontvang realtime rapporten, handtekeningen, video&#039;s en fotoverificaties.","sameAs":["https:\/\/www.bindy.com"],"url":"https:\/\/blog.bindy.com\/nl\/author\/betterdot\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/07\/shutterstock_1671134452.jpg?fit=1920%2C1080&ssl=1","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pDNAM-2MG","jetpack-related-posts":[{"id":58220,"url":"https:\/\/blog.bindy.com\/nl\/what-are-brand-standards\/","url_meta":{"origin":10706,"position":0},"title":"\u2b50 Wat zijn merknormen in de detailhandel en horeca en waarom worden deze gemeten?","author":"Bindy","date":"september 1, 2023","format":false,"excerpt":"Merknormen bestrijken brede gebieden van een retail- of horecanetwerk, waaronder branding, klantenservice, productassortiment, voorkeursleveranciers, merchandising, netheid, personeelszaken, beveiliging, verliespreventie en brandpreventie. Ze bepalen hoe het bedrijf zich moet presenteren en hoe programma&#039;s moeten worden ge\u00efmplementeerd. De meeste retail- en horecagroepen communiceren en...","rel":"","context":"In &quot;\u2b50 Best practices&quot;","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_499065652.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_499065652.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_499065652.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_499065652.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_499065652.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":269,"url":"https:\/\/blog.bindy.com\/nl\/why-do-quick-service-restaurants-need-retail-audits\/","url_meta":{"origin":10706,"position":1},"title":"Waarom hebben Quick Service Restaurants Retail Audits nodig?","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Een retail auditsysteem helpt retailers met meerdere vestigingen om op winkelniveau te voldoen aan merknormen, zoals operationele, service- en merchandisingnormen. Hoe kunnen retail audits helpen bij fastfoodrestaurants (QSR&#039;s) en waarom hebben QSR&#039;s retail audits nodig? Hier zijn 10 redenen waarom de QSR-industrie retail audits nodig heeft. Gezondheid en veiligheid\u2026","rel":"","context":"In &quot;\ud83c\udf54 Food Service and Restaurants&quot;","block_context":{"text":"\ud83c\udf54 Food Service and Restaurants","link":"https:\/\/blog.bindy.com\/nl\/category\/qsr\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":4,"url":"https:\/\/blog.bindy.com\/nl\/misconceptions-about-brand-standards\/","url_meta":{"origin":10706,"position":2},"title":"\u2b50 Misvattingen over merknormen","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Voldoen uw franchisenemers en vestigingen volledig aan de merknormen? Een onderzoek van het In-Store Implementation Network probeerde een aspect van dit probleem te kwantificeren, met name merchandising, en vroeg retailprofessionals hoe zij de prestaties van in-store merchandising meten. Achtentwintig procent van de ondervraagden antwoordde dat zij &quot;de aanname maken...","rel":"","context":"In &quot;\u2b50 Best practices&quot;","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/09\/shutterstock_696468397.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/09\/shutterstock_696468397.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/09\/shutterstock_696468397.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/09\/shutterstock_696468397.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/09\/shutterstock_696468397.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":179,"url":"https:\/\/blog.bindy.com\/nl\/the-cost-of-merchandising-non-compliance\/","url_meta":{"origin":10706,"position":3},"title":"De kosten van niet-naleving van merchandising","author":"Bindy","date":"oktober 26, 2021","format":false,"excerpt":"Er wordt vaak gezegd dat succes in de retail afhangt van de uitvoering. Hoe goed presteren retailers tegenwoordig en wat zijn de kosten van non-compliance in de uitvoering van merchandising? We hadden de gelegenheid om de huidige stand van zaken van de uitvoering in de winkel te bespreken met James Tenser, directeur van het In-Store Implementation Network. Hieronder staan...","rel":"","context":"In &quot;\ud83d\udc5c Merchandising&quot;","block_context":{"text":"\ud83d\udc5c Merchandising","link":"https:\/\/blog.bindy.com\/nl\/category\/merchandising\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2010\/01\/shutterstock_672111226.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2010\/01\/shutterstock_672111226.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2010\/01\/shutterstock_672111226.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2010\/01\/shutterstock_672111226.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2010\/01\/shutterstock_672111226.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":450,"url":"https:\/\/blog.bindy.com\/nl\/do-you-need-retail-audit-software\/","url_meta":{"origin":10706,"position":4},"title":"\u2b50 5 redenen om retail audit software te implementeren","author":"Bindy","date":"mei 20, 2023","format":false,"excerpt":"Een leverancier van retailsoftware zoals Bindy vragen of je dit soort software nodig hebt, voelt misschien alsof je een schoenenverkoper vraagt of je echt schoenen nodig hebt. En toch kan het antwoord je verrassen. De businesscase voor softwareautomatisering hangt af van je activiteit en de blootstelling, aansprakelijkheid en kosten die inconsistent zijn...","rel":"","context":"In &quot;\u2b50 Best practices&quot;","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/nl\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Screen-compo-Combo_Horizontal-screens-stacked-centered.png?fit=1200%2C578&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":197,"url":"https:\/\/blog.bindy.com\/nl\/mystery-shoppers-vs-district-manager-led-audits\/","url_meta":{"origin":10706,"position":5},"title":"\u2b50 Mystery Shopping versus District Manager Audit","author":"Bindy","date":"juli 1, 2023","format":false,"excerpt":"Sommigen zweren erbij. Anderen komen er niet aan toe. Mystery shopping heeft zeker voor- en tegenstanders. In dit artikel bespreken we de belangrijkste verschillen tussen mystery shopping en assessments onder leiding van een districtsmanager. Laten we er eens induiken. Audits onder leiding van een districtsmanager richten zich op het proces. 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