{"id":5577,"date":"2021-10-26T15:16:01","date_gmt":"2021-10-26T20:16:01","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5577"},"modified":"2024-08-29T12:22:16","modified_gmt":"2024-08-29T16:22:16","slug":"%eb%a7%a4%ec%9e%a5-%ea%b2%bd%ed%97%98%ec%9d%84-%ea%b0%9c%ec%84%a0%ed%95%98%eb%8a%94-4%ea%b0%80%ec%a7%80-%eb%b0%a9%eb%b2%95","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/ko\/4-ways-to-improve-your-store-experience\/","title":{"rendered":"\ub9e4\uc7a5 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 4\uac00\uc9c0 \ubc29\ubc95"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\uace0\uac1d \uacbd\ud5d8\uc740 \uc18c\ub9e4 \ud2b8\ub80c\ub4dc\uc5d0 \ub300\ud574 \uacc4\uc18d\ud574\uc11c \uac00\uc7a5 \ub9ce\uc774 \uc5b8\uae09\ub418\ub294 \ubd80\ubd84 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8 \uc804\ubb38\uac00 <a href=\"http:\/\/www.blakemichellemorgan.com\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\ube14\ub808\uc774\ud06c \ubaa8\uac74<\/a>, 2014\ub144\ubd80\ud130 \uc774 \uc8fc\uc81c\ub97c \ub2e4\ub8e8\uace0 \uc788\ub294 \uadf8\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \uc37c\uc2b5\ub2c8\ub2e4.&nbsp;<a href=\"https:\/\/www.forbes.com\/sites\/blakemorgan\/2018\/12\/05\/five-trends-shaping-the-future-of-customer-experience-in-2019\/#7f569a7d7bb6\" target=\"_blank\" rel=\"noopener noreferrer\">\ud3ec\ube0c\uc2a4:<\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&quot;\ub77c\ub294 \ubb38\uad6c <a href=\"https:\/\/en.wikipedia.org\/wiki\/Customer_experience\" target=\"_blank\" rel=\"noopener noreferrer\">\uace0\uac1d \uacbd\ud5d8<\/a>&nbsp;\uc0ac\ub78c\ub4e4\uc774 \ub2e8\uc21c\ud788 \uace0\uac1d \uc11c\ube44\uc2a4\ub77c\ub294 \ubb38\uad6c\uc640 \ub3d9\uc758\uc5b4\ub85c \uc5ec\uae30\ub358 \uacfc\uac70\uc758 \ube44\uc988\ub2c8\uc2a4 \uc138\uacc4\ubcf4\ub2e4 \ud6e8\uc52c \ub354 \ub9ce\uc740 \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774 \ub450 \uac00\uc9c0\uac00 \ud655\uc2e4\ud788 \uac19\uc9c0 \uc54a\ub2e4\ub294 \uac83\uc744 \ud655\uc778\ud588\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8\uc740 \uc774\uc81c \ubaa8\ub4e0 \ube0c\ub79c\ub4dc\uc758 \ud575\uc2ec \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5\uc73c\ub85c \uac04\uc8fc\ub429\ub2c8\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\uc18c\ub9e4\uc5c5\uccb4\ub294 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ub300\uc5ed\ud3ed\uacfc \ub9ac\uc18c\uc2a4\uac00 \uc81c\ud55c\uc801\uc77c \uc218 \uc788\uc9c0\ub9cc \uc774\ub7ec\ud55c \ud301\uc744 \uc18c\ub9e4 \uc0dd\ud0dc\uacc4\uc5d0 \uc801\uc6a9\ud558\uba74 \ub9e4\uc7a5 \uc131\uacf5\uc744 \uc8fc\ub3c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-have-a-customer-first-mindset\">1. \uace0\uac1d\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \uc0dd\uac01\ud558\ub77c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apple\uacfc Amazon \ubaa8\ub450 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \ub04a\uc784\uc5c6\ub294 \ud5cc\uc2e0\uc73c\ub85c \uc9c1\uc6d0\uc744 \uace0\uc6a9\ud558\ub294 \uac83\uc73c\ub85c \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac \uae30\uc0ac\uc5d0\uc11c <a href=\"https:\/\/blog.bindy.com\/ko\/%ec%86%8c%eb%a7%a4%ec%83%81%ec%9d%b4-%ec%82%ac%ea%b3%bc%ec%97%90%ec%84%9c-%eb%b0%b0%ec%9a%b8-%ec%88%98-%ec%9e%88%eb%8a%94-7%ea%b0%80%ec%a7%80\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc18c\ub9e4\uc5c5\uccb4\uac00 Apple\uc5d0\uc11c \ubc30\uc6b8 \uc218 \uc788\ub294 7\uac00\uc9c0<\/a>, \uc18c\ub9e4 \uc804\ubb38\uac00 <a href=\"https:\/\/www.linkedin.com\/in\/francescanicasio\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ud504\ub780\uccb4\uc2a4\uce74 \ub2c8\uce74\uc2dc\uc624<\/a>&nbsp;\uac01 \uace0\uac1d\uc758 \uacbd\uccad\uacfc \uacf5\uac10\uc5d0 \ub300\ud55c Apple\uc758 \ucd08\uc810\uc744 \uc790\uc138\ud788 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201c\ub3d9\uc815\uc2ec\uacfc \uacf5\uac10\uc5d0\ub294 \ucc28\uc774\uac00 \uc788\uc73c\uba70, \uadf8\uac83\uc740 Apple\uc774 \uc798 \uc54c\uace0 \uc788\ub294 \uac83\uc785\ub2c8\ub2e4. \uace0\uac1d\uc774 \ub9e4\uc7a5\uc744 \ubc29\ubb38\ud558\uba74 \uc81c\ud488\uc774 \ud574\uacb0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub294 \ubb38\uc81c\uac00 \uc788\uc744 \uac00\ub2a5\uc131\uc774 \ud07d\ub2c8\ub2e4. Apple\uc740 \uc774\uac83\uc744 \uc54c\uace0 \uc788\uae30 \ub54c\ubb38\uc5d0 \uc9c1\uc6d0\ub4e4\uc774 \uace0\uac1d\uc758 \uc785\uc7a5\uc5d0\uc11c \uc0dd\uac01\ud558\uace0 \uace0\uac1d\uc758 \uc785\uc7a5\uc5d0\uc11c \uacbd\uccad\ud558\uace0 \uacf5\uac10\ud568\uc73c\ub85c\uc368 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub3c4\ub85d \uad50\uc721\ud569\ub2c8\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/ko\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc608\ub97c \ub4e4\uc5b4, \ud68c\uc0ac\uc758 &quot;<u><a href=\"https:\/\/www.forbes.com\/sites\/stevedenning\/2011\/06\/17\/apples-retail-stores-more-than-magic\/#32a8082c28a2\" target=\"_blank\" rel=\"noopener noreferrer\">\uc11c\ube44\uc2a4 \ub2e8\uacc4<\/a><\/u>&quot;\ub294 &quot;\uc5b4\ub5a4 \ubb38\uc81c\ub098 \uc6b0\ub824 \uc0ac\ud56d\uc744 \uacbd\uccad\ud558\ub294 \uac83&quot;\uc785\ub2c8\ub2e4. \uc694\uc810\uc740 \uc989\uc2dc \ud310\ub9e4\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c &quot;\uace0\uac1d\uc758 \ubaa8\ub4e0 \uc694\uad6c\ub97c \uc774\ud574\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uc77c\ubd80\ub294 \uadf8\ub4e4\uc774 \uac00\uc9c0\uace0 \uc788\ub294\uc9c0\uc870\ucc28 \uae68\ub2eb\uc9c0 \ubabb\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.&quot;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc81c\ud488\uc744 \uc9c4\uc815\uc73c\ub85c \uc0ac\ub791\ud558\uace0 \ub9e4\uc7a5\uc758 \ub300\ub2f4\ud55c \ube0c\ub79c\ub4dc \ud64d\ubcf4\ub300\uc0ac\uac00 \ub420 \uc9c1\uc6d0\uc744 \uace0\uc6a9\ud558\uace0 \ud22c\uc790\ud558\uc2ed\uc2dc\uc624. \uc81c\ud488\uc5d0 \ub300\ud55c \uadf8\ub4e4\uc758 \uc5f4\uc815\uacfc \uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \ub300\ud55c \ubbfc\uac10\uc131\uc740 \uc78a\uc9c0 \ubabb\ud560 \uc9c4\uc815\ud55c \uad00\uacc4\ub97c \ud615\uc131\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/products\/retail-audit\/\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/staff_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12452\"\/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"2-curate-an-experience-they-will-remember\">2. \uadf8\ub4e4\uc774 \uae30\uc5b5\ud560 \uacbd\ud5d8\uc744 \uc120\ubcc4\ud558\ub77c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ube0c\ub79c\ub4dc\uac00 \uc8fc\ubaa9\ud574\uc57c \ud560 \uc810: \uace0\uac1d\uc740 \uc990\uac70\uc6c0\uacfc \uc990\uac70\uc6c0, \ud765\ubd84\uc744 \uc6d0\ud569\ub2c8\ub2e4!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud31d\uc5c5 \ub610\ub294 \ub2e4\uc774\ub0b4\ubbf9 \uba38\ucc9c\ub2e4\uc774\uc9d5\uc744 \ud1b5\ud574 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \ub9e4\uc7a5 \ub0b4 \uacbd\ud5d8\uc744 \ud050\ub808\uc774\ud305\ud558\ub294 \uac83\uc740 \uace0\uac1d\uc744 \ucc38\uc5ec\uc2dc\ud0a4\ub294 \uac15\ub825\ud55c \ubc29\ubc95\uc774 \ub420 \uc218 \uc788\uc73c\uba70, <a href=\"https:\/\/blog.bindy.com\/ko\/%ec%86%8c%ec%85%9c-%ea%b3%b5%ec%9c%a0%eb%a5%bc-%ec%b4%89%ec%a7%84%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%eb%b9%84%ec%a3%bc%ec%96%bc-%eb%a8%b8%ec%b2%9c%eb%8b%a4%ec%9d%b4%ec%a7%95-%ed%99%9c%ec%9a%a9-6\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc0ac\ud68c\uc801 \uacf5\uc720\ub97c \uc8fc\ub3c4\ud558\ub2e4<\/a>. \uae30\uc0ac\uc5d0\uc11c \ub450 \uac00\uc9c0 \ud6cc\ub96d\ud55c \uc608\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.&nbsp;&nbsp;<a href=\"https:\/\/blog.bindy.com\/ko\/5-retail-merchandising-trends-to-watch-out-for-in-2019\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc8fc\uc758\ud574\uc57c \ud560 5\uac00\uc9c0 \uc18c\ub9e4 \uc0c1\ud488\ud654 \ub3d9\ud5a5<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;Occitane en Provence\u2026 \ub77c\uc774\ube0c \ube44\ub514\uc624 \ud53c\ub4dc\uc5d0 \uc790\ub3d9\uc73c\ub85c \ud45c\uc2dc\ub418\ub294 Instagrammable \uc0ac\uc9c4\uc744 \uc704\ud574 \ud504\ub85c\ubc29\uc2a4 \ubc30\uacbd \uc55e\uc5d0\uc11c \ub178\ub780\uc0c9 \uc790\uc804\uac70\ub97c \ucd08\ub300\ud558\ub294 \uc18c\uc15c \ubbf8\ub514\uc5b4 \uc601\uc5ed\uc744 \ud2b9\uc9d5\uc73c\ub85c \ud558\ub294 \ud50c\ub798\uadf8\uc2ed \uc2a4\ud1a0\uc5b4\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud55c\ud3b8 Timberland\ub294 \uc774\uc81c \ub9d0 \uadf8\ub300\ub85c \uc0dd\ub3d9\uac10 \ub118\uce58\ub294 \uc18c\ub9e4 \ud31d\uc5c5\uc744 \uc120\ubcf4\uc785\ub2c8\ub2e4. 3,500\uc81c\uacf1\ubbf8\ud130\uc758 ft \uacf5\uac04\uc740 \uc790\uc791\ub098\ubb34, \ub9e4\ub2ec\ub9b0 \uc2dd\ubb3c \ubc0f \uc774\ub07c\ub85c \uc7a5\uc2dd\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \ubc29\ubb38\uac1d\ub4e4\uc740 \ub514\uc9c0\ud138 \ub808\uc778 \ub8f8\uc744 \ud3ec\ud568\ud55c &quot;\ub0a0\uc528 \uccb4\ud5d8&quot;\uc5d0 \ucc38\uc5ec\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \u2013 <a href=\"https:\/\/www.linkedin.com\/in\/francescanicasio\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ud504\ub780\uccb4\uc2a4\uce74 \ub2c8\uce74\uc2dc\uc624<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"445\" data-attachment-id=\"5139\" data-permalink=\"https:\/\/blog.bindy.com\/ko\/pasted-image-0-2-3\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/12\/pasted-image-0-2.png?fit=931%2C592&amp;ssl=1\" data-orig-size=\"931,592\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"pasted image 0 (2)\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/12\/pasted-image-0-2.png?fit=700%2C445&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/12\/pasted-image-0-2.png?resize=700%2C445&#038;ssl=1\" alt=\"\ubd99\uc5ec\ub123\uc740 \uc774\ubbf8\uc9c0 0 (2)\" class=\"wp-image-5139\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc81c\ud488\uacfc \ube0c\ub79c\ub4dc \uc2a4\ud1a0\ub9ac\ub97c \ud1b5\ud574 &quot;Grammable&quot;\ud558\uace0 \uae30\uc5b5\uc5d0 \ub0a8\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uad50\uc721\uc801\uc778 \uc0c1\ud488\ud654\uc5d0 \uc601\uac10\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uac10\uc774 \ud544\uc694\ud558\uc138\uc694? \ucd5c\uace0\uc758 \uba38\ucc9c\ub2e4\uc774\uc9d5 \ubc29\ubc95 \uac00\uc774\ub4dc\ub97c \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.bindy.com\/ko\/5-retail-merchandising-trends-to-watch-out-for-in-2019\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc8fc\uc758\ud574\uc57c \ud560 5\uac00\uc9c0 \ub9ac\ud14c\uc77c \uba38\ucc9c\ub2e4\uc774\uc9d5 \ud2b8\ub80c\ub4dc<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.bindy.com\/ko\/%ec%86%8c%ec%85%9c-%ea%b3%b5%ec%9c%a0%eb%a5%bc-%ec%b4%89%ec%a7%84%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%eb%b9%84%ec%a3%bc%ec%96%bc-%eb%a8%b8%ec%b2%9c%eb%8b%a4%ec%9d%b4%ec%a7%95-%ed%99%9c%ec%9a%a9-6\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc18c\uc15c \uacf5\uc720\ub97c \uc720\ub3c4\ud558\uae30 \uc704\ud574 \ube44\uc8fc\uc5bc \uba38\ucc9c\ub2e4\uc774\uc9d5\uc744 \uc0ac\uc6a9\ud558\ub294 6\uac00\uc9c0 \ubc29\ubc95<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.bindy.com\/ko\/invest-in-holiday-visual-merchandising-that-can-be-used-all-year\/\">\uc77c\ub144 \ub0b4\ub0b4 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \uba38\ucc9c\ub2e4\uc774\uc9d5\uc5d0 \ud22c\uc790\ud558\ub294 \ubc29\ubc95<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-let-customer-experience-inform-all-aspects-of-your-brand\">3. \uace0\uac1d \uacbd\ud5d8\uc744 \ud1b5\ud574 \ube0c\ub79c\ub4dc\uc758 \ubaa8\ub4e0 \uce21\uba74\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.linkedin.com\/in\/linda-kirkpatrick-b4674b1\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ub9b0\ub2e4 \ucee4\ud06c\ud328\ud2b8\ub9ad<\/a> \uc62c\ud574\uc758 <a href=\"https:\/\/nrfbigshow.nrf.com\/customer-experience\" target=\"_blank\" rel=\"noopener noreferrer\">\uc804\uad6d\uc18c\ub9e4\uc5f0\ub9f9<\/a> \uc1fc\uac00 \ub9d0\ud588\ub2e4,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&quot;\uc131\uacf5\uc744 \uc704\ud55c \uc0c8\ub85c\uc6b4 \uacf5\uc2dd\uc740 \uc774\uc81c \uc18c\ub9e4\uc5c5\uccb4\uac00 \uac1c\uc778\ud654, \ub9de\ucda4\ud654, \ub514\uc9c0\ud138\ud654 \ubc0f \uc18c\uc15c\ud654\ud560 \uc218 \uc788\ub294 \uc815\ub3c4\uc5d0 \ub530\ub77c \uce21\uc815\ub429\ub2c8\ub2e4.&quot;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\ubcc0\ud654\ud558\ub294 \uc18c\ub9e4 \ud658\uacbd\uc5d0\uc11c \uacbd\ud5d8\uc740 \uc81c\ud488\ubcf4\ub2e4 \ud6e8\uc52c \ub354 \uc911\uc694\ud560 \uc218 \uc788\uc73c\uba70 \uc0c1\ud488\ud654, \ub9c8\ucf00\ud305, \uad6c\uc0c9 \ub610\ub294 \ub9ac\ub354\uc2ed \uacb0\uc815\uc744 \ub0b4\ub9b4 \ub54c \uace0\ub824\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" data-attachment-id=\"4807\" data-permalink=\"https:\/\/blog.bindy.com\/ko\/shutterstock_1159366507\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/08\/shutterstock_1159366507.jpg?fit=1920%2C1280&amp;ssl=1\" data-orig-size=\"1920,1280\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"shutterstock_1159366507\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Photo credit: Shutterstock&lt;\/p&gt;\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/08\/shutterstock_1159366507.jpg?fit=700%2C467&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/08\/shutterstock_1159366507.jpg?resize=700%2C467&#038;ssl=1\" alt=\"\uc154\ud130\uc2a4\ud1a1_1159366507\" class=\"wp-image-4807\"\/><figcaption class=\"wp-element-caption\">\uc0ac\uc9c4 \uc81c\uacf5: \uc154\ud130\uc2a4\ud1a1<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\ud0c0\uac9f \uace0\uac1d\uc5d0 \ub300\ud55c \uac1c\uc778\ud654\ub41c \ub9c8\ucf00\ud305\uc744 \ud1b5\ud574 \uac00\uce58\ub97c \ucc3d\ucd9c\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c? \uace0\uac1d\uc5d0\uac8c \uc634\ub2c8\ucc44\ub110\uc744 \ud5c8\uc6a9\ud558\uace0 \uae30\uc874 \uacc4\uc0b0\ub300\uc5d0 \ub300\ud55c \ub9e4\uc7a5 \ub0b4 \ub300\uc548\uc744 \ud5c8\uc6a9\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \uac00\ub2a5\ud55c \ud55c \uc6d0\ud65c\ud558\uac8c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\uae4c? \ucc3d\uc758\uc801\uc774\uace0 \ub9e4\ub825\uc801\uc778 \ub9c8\ucf00\ud305\uc744 \ud1b5\ud574 \uc18c\uc15c \uacf5\uc720\ub97c \uc8fc\ub3c4\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-adopt-technology-to-power-a-better-experience\">4. \ub354 \ub098\uc740 \uacbd\ud5d8\uc744 \uc704\ud55c \uae30\uc220 \ucc44\ud0dd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1 \uae30\uc220\uc740 \uc774\ub984, \uc774\uba54\uc77c \ubc0f \uc804\ud654\ubc88\ud638\ub97c \uc218\uc9d1\ud558\uac70\ub098 \uad6c\ub9e4\ub97c \uae30\ub85d\ud558\ub294 \uac83 \uc774\uc0c1\uc785\ub2c8\ub2e4. \uc18c\ub9e4\uc5c5\uc774 \uacc4\uc18d\ud574\uc11c \uc9c4\ud654\ud568\uc5d0 \ub530\ub77c \uc18c\ub9e4\uc5c5\uccb4\ub294 \uc18c\ube44\uc790\uac00 \ud544\uc694\ub85c \ud558\ub294 \uac83\uc744 \ubbf8\ub9ac \uc608\uce21\ud558\uace0 \uac04\ub2e8\ud55c \ubc29\uc2dd\uc73c\ub85c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub370\uc774\ud130 \uae30\ubc18 \uc2dc\uc2a4\ud15c\uc744 \ucc44\ud0dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c \uad50\uc721, \uc2dc\ubbac\ub808\uc774\uc158 \ubc0f \uc774\uc804\uacfc\ub294 \ub2e4\ub978 \uc81c\ud488 \uc0ac\uc6a9\uc790 \uc815\uc758\ub97c \ud5c8\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc758 \uace0\uac1d \uacbd\ud5d8\/\ud1b5\ud569 \uc0c1\uac70\ub798 \uc124\ubb38\uc870\uc0ac\uc5d0 \ub530\ub974\uba74&nbsp;<a href=\"https:\/\/brpconsulting.com\/download\/2018-unified-commerce-survey\/\">\ubcf4\uc2a4\ud134 \ub9ac\ud14c\uc77c \ud30c\ud2b8\ub108\uc2a4(BRP),<\/a> \uc18c\ub9e4\uc5c5\uccb4\uc758 55%\ub294 \ud5a5\ud6c4 3\ub144 \uc774\ub0b4\uc5d0 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec CX\ub97c \uac1c\uc120\ud558\uace0 \ub9de\ucda4\ud654\ud560 \uacc4\ud68d\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\uac83 <a href=\"https:\/\/marketscale.com\/industries\/retail\/walking-nrf\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\ub3d9\uc601\uc0c1<\/a> ~\uc5d0\uc11c <a href=\"https:\/\/marketscale.com\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\uc2dc\uc7a5 \uaddc\ubaa8<\/a> \uae30\ub2a5 \uc18c\ub9e4 \uc804\ubb38\uac00 <a id=\"ember467\" class=\"tap-target feed-shared-text-view__mention ember-view\" href=\"https:\/\/www.linkedin.com\/in\/ACoAAADXSvwB3S1BoRwbSWLdT9cXtJD9DCZKaV0\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uba5c\ub9ac\uc0ac \uace4\uc798\ub808\uc2a4<\/a><span id=\"ember471\" class=\"ember-view\">&nbsp;(<a href=\"https:\/\/lionesquegroup.com\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\ub9ac\uc624\ub124\uc2a4\ud06c \uadf8\ub8f9<\/a>) \uadf8\ub9ac\uace0 <\/span><a id=\"ember475\" class=\"tap-target feed-shared-text-view__mention ember-view\" href=\"https:\/\/www.linkedin.com\/in\/ACoAAAELxz4BoP0N8q4rC-eZA_bO-ktFeL0BJMs\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ub2c8\ucf5c \ub77c\uc778\ubc14\ud750 \ub808\uc77c<\/a><span id=\"ember479\" class=\"ember-view\">&nbsp;(<a href=\"https:\/\/retailminded.com\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\uc18c\ub9e4 \ub9c8\uc778\ub4dc<\/a>)&nbsp;<\/span>\ucd5c\uace0\uc758 CX \uc911\uc2ec \uae30\uc220 \ub3d9\ud5a5 \uc911 \uc77c\ubd80\ub97c \uac15\uc870\ud569\ub2c8\ub2e4.<\/p>\n\n\n<div class=\"jetpack-video-wrapper\"><div class=\"embed-vimeo\" style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/312174147\" width=\"640\" height=\"360\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\uba38\ucc9c\ub2e4\uc774\uc9d5\uc5d0\uc11c \ud06c\uace0 \uc791\uc740 \ub514\uc9c0\ud138 \uc0ac\uc774\ub2c8\uc9c0\ub294 \uace0\uac1d\uc758 \uad00\uc2ec\uc744 \ub04c \uc218 \uc788\uace0 \ubcf4\ub2e4 \uc778\ud130\ub799\ud2f0\ube0c\ud55c \uacbd\ud5d8\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.aamsco.com\/mirrors\/myvue-smart-mirror\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\uc554\uc2a4\ucf54<\/a> \uc740(\ub294) \uace0\uac1d\uc774 \ud0c8\uc758\uc2e4\uc744 \ub5a0\ub098\uc9c0 \uc54a\uace0\ub3c4 \ub514\uc9c0\ud138 \uc81c\ud488\uacfc \uc0c1\ud638 \uc791\uc6a9\ud558\uace0 \ub2e4\uc591\ud55c \uc0c9\uc0c1\uacfc \ud06c\uae30, \uc124\uba85\uc744 \uc694\uccad\ud560 \uc218 \uc788\ub294 \uc2a4\ub9c8\ud2b8 \uac70\uc6b8\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\ub294 \ud310\ub9e4 \ud6c4 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \uc790\ub3d9\ud654\ud558\uace0 \uac04\ub2e8\ud55c \uace0\uac1d \uc9c8\ubb38\uc5d0 \ub2f5\ud568\uc73c\ub85c\uc368 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uae30 \uc704\ud574 \uc0b0\uc5c5 \uc804\ubc18\uc5d0 \ud65c\uc6a9\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.&nbsp;<a href=\"https:\/\/tulip.com\/?origin=CompliantIA\" target=\"_blank\" rel=\"noopener noreferrer\">\ud2a4\ub9bd \uc18c\ub9e4&nbsp;<\/a>\ub354 \ub9ce\uc740 \uc815\ubcf4\ub97c \uac00\uc9c4 &quot;\ucee8\uc124\ud134\ud2b8&quot;\uc5d0 \uc5f0\uacb0\ub41c \uc0c1\uc810\uc744 \ud5c8\uc6a9\ud558\ub294 \uc571\uc785\ub2c8\ub2e4. \ubaa8\ubc14\uc77c \uc7a5\uce58\ub97c \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d \uc120\ud638\ub3c4, \uc7ac\uace0, \uc81c\ud488 \uc124\uba85 \ubc0f \ub9ac\ubdf0\uc5d0 \ub300\ud55c \uba54\ubaa8\uc5d0 \uc561\uc138\uc2a4\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/bindy.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ub370\uc774\ud130 \uc218\uc9d1<\/a>&nbsp;\uc774\ub97c \ud1b5\ud574 \ud604\uc7a5 \ud300\uc740 \ub9e4\uc7a5 \ub0b4 \uc6b4\uc601, \uc0c1\ud488\ud654 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \uc131\uacfc\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ucd94\uc801\ud558\uace0 \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc601\uc5ed\uc744 \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" data-attachment-id=\"58783\" data-permalink=\"https:\/\/blog.bindy.com\/ko\/visual-merchandising-checklist\/bindy-statment-ads_top-secret-button-ad-1080x1080-03\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?fit=1080%2C1080&amp;ssl=1\" data-orig-size=\"1080,1080\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Stop leaving money on the table with poorly executed merchandising\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?fit=700%2C700&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=700%2C700&#038;ssl=1\" alt=\"\uc81c\ub300\ub85c \uc2e4\ud589\ub418\uc9c0 \uc54a\uc740 \uba38\ucc9c\ub2e4\uc774\uc9d5\uc73c\ub85c \ud14c\uc774\ube14\uc5d0 \ub3c8\uc744 \ub0a8\uae30\uc9c0 \ub9c8\uc2ed\uc2dc\uc624.\" class=\"wp-image-58783\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=800%2C800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=400%2C400&amp;ssl=1 400w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=200%2C200&amp;ssl=1 200w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=700%2C700&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?resize=50%2C50&amp;ssl=1 50w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-03.png?w=1080&amp;ssl=1 1080w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;\uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uace0 \ub9e4\ucd9c\uc744 \ub192\uc774\ub294 \ub354 \ub9ce\uc740 \ubc29\ubc95:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.bindy.com\/ko\/keeping-customers-happy-with-the-in-store-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ub9e4\uc7a5 \ub0b4 \uacbd\ud5d8\uc73c\ub85c \uace0\uac1d \ub9cc\uc871 \uc720\uc9c0<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.bindy.com\/ko\/%ed%9c%b4%ea%b0%80-%ec%87%bc%ed%95%91%ea%b0%9d%ec%9d%84-%ec%97%b0%ec%a4%91-%ea%b3%a0%ea%b0%9d%ec%9c%bc%eb%a1%9c-%ec%a0%84%ed%99%98%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-5%ea%b0%80%ec%a7%80-%ed%8c%81\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc2dc\uc98c \uace0\uac1d\uc5d0\uc11c \ucda9\uc131 \uace0\uac1d\uc73c\ub85c: \uc5f0\ub9d0\uc5f0\uc2dc \uc1fc\ud551\uac1d\uc744 \uc5f0\uc911 \uace0\uac1d\uc73c\ub85c \uc804\ud658\ud558\uae30 \uc704\ud55c 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