{"id":59236,"date":"2022-10-24T14:47:04","date_gmt":"2022-10-24T18:47:04","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=59236"},"modified":"2025-09-05T07:36:44","modified_gmt":"2025-09-05T11:36:44","slug":"come-migliorare-i-servizi-automobilistici","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/it\/how-to-improve-automotive-services\/","title":{"rendered":"6 aree di cui hai bisogno per ottenere il massimo dalla tua attivit\u00e0 di manutenzione automobilistica"},"content":{"rendered":"<p class=\"wp-block-paragraph\">L&#039;industria automobilistica negli Stati Uniti \u00e8 in continua evoluzione e altamente competitiva. Con i proprietari di veicoli sempre alla ricerca di convenienti opzioni di riparazione e manutenzione, le officine automobilistiche devono avere una solida comprensione delle esigenze dei clienti, della tecnologia e dei prezzi per avere successo.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;enorme numero di parti di un veicolo medio indica l&#039;ampiezza dei servizi che potresti avere da offrire, ciascuno dei quali richiede una certa abilit\u00e0 e competenza.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tuttavia, oltre ad assumere il talento giusto, ci sono una serie di fattori che devi fare per garantire il successo della tua attivit\u00e0 di manutenzione automobilistica o di concessionaria di pneumatici. In questo articolo, daremo un&#039;occhiata a sei aree principali su cui devi concentrarti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Iniziamo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Parcheggio e negozio esterno<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il parcheggio \u00e8 una delle aree pi\u00f9 importanti su cui le aziende di manutenzione automobilistica devono concentrarsi. La ricerca lo dimostra <a href=\"https:\/\/inrix.com\/press-releases\/parking-pain-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">63% degli automobilisti<\/a> nelle maggiori citt\u00e0 americane hanno evitato di guidare verso le loro destinazioni per problemi di parcheggio.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c8 abbastanza ovvio che, a meno che i clienti non possano parcheggiare i loro veicoli nei tuoi locali, non vedrai molto traffico presso la tua concessionaria o centro di assistenza. Avere un ampio parcheggio, d&#039;altra parte, pu\u00f2 aiutarti ad attirare molti clienti ed elevare significativamente l&#039;esperienza del cliente. Come tale, <a href=\"https:\/\/blog.bindy.com\/it\/lista-di-controllo-per-lispezione-del-parcheggio\/\" target=\"_blank\" rel=\"noreferrer noopener\">parcheggio<\/a> \u00e8 uno dei primi punti di contatto che i tuoi clienti hanno con la tua attivit\u00e0. Assicurati che sia:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ben visibile.<\/strong> Installa un&#039;adeguata segnaletica direzionale in modo che i clienti sappiano dove entrare e dove parcheggiare\/rilasciare i loro veicoli.&nbsp;<\/li>\n\n\n\n<li><strong>Accessibile a tutti. <\/strong>Assicurarsi che i parcheggi per disabili si trovino nella parte anteriore e abbiano il <a href=\"https:\/\/blog.bindy.com\/it\/checklist-di-accessibilita-per-i-rivenditori\/\" target=\"_blank\" rel=\"noreferrer noopener\">sistemazioni necessarie<\/a>.<\/li>\n\n\n\n<li><strong>Conveniente.<\/strong> L&#039;ingresso, la navigazione e l&#039;uscita dallo spazio devono essere senza problemi.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-attachment-id=\"61297\" data-permalink=\"https:\/\/blog.bindy.com\/it\/how-to-improve-automotive-services\/brandnewcarsrowonthecarproductionlineparking\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836.jpg\" data-orig-size=\"1920,1280\" data-comments-opened=\"1\" data-image-title=\"Brand,New,Cars,Row,On,The,Car,Production,Line,Parking.\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-1024x683.jpg\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-1024x683.jpg\" alt=\"\" class=\"wp-image-61297\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-1024x683.jpg 1024w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-300x200.jpg 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-768x512.jpg 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-1536x1024.jpg 1536w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-2048x1366.jpg 2048w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-18x12.jpg 18w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-1200x800.jpg 1200w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-700x467.jpg 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-2000x1334.jpg 2000w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-900x600.jpg?crop=1 900w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836-600x400.jpg 600w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1008485836.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Allo stesso modo, il tuo <a href=\"https:\/\/blog.bindy.com\/it\/lista-di-controllo-dellarea-esterna\/\" target=\"_blank\" rel=\"noreferrer noopener\">negozio esterno<\/a> decide la prima impressione dei tuoi servizi. Una vetrina pulita, ben tenuta e dall\u2019aspetto professionale pu\u00f2 infondere fiducia. Considera l&#039;idea di effettuare un lavaggio elettrico delle aree di parcheggio e dell&#039;esterno dell&#039;edificio per renderli pulitissimi. Anche, <a href=\"https:\/\/blog.bindy.com\/it\/cose-un-audit-al-dettaglio\/\" target=\"_blank\" rel=\"noreferrer noopener\">effettuare ispezioni regolari<\/a> per riparare eventuali crepe o buche e, durante l&#039;inverno, garantire che siano in atto protocolli di sbrinamento e rimozione della neve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Servizi igienici per i clienti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quando i clienti entrano nella tua officina, dai loro la sicurezza che i loro veicoli vengono trattati con la loro stessa cura. A tal fine, assicurati che <a href=\"https:\/\/blog.bindy.com\/it\/lista-di-controllo-per-lispezione-del-bagno\/\" target=\"_blank\" rel=\"noreferrer noopener\">bagni<\/a> \u2014 condivisi o riservati al cliente \u2014 sono puliti, igienizzati, ben tenuti e funzionali. Questo dimostra la tua dedizione al loro comfort e benessere.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I bagni sporchi sono estremamente scoraggianti e fanno sentire le persone insicure. Quindi, assicurati che i bagni siano immacolati e incontaminati tutto il giorno. Tutte le superfici devono essere igienizzate almeno una volta al giorno e ci deve essere una fornitura continua di acqua, carta igienica, sapone, asciugamani di carta, ecc. I bagni ben illuminati e ventilati daranno un&#039;atmosfera fresca e aumenteranno la percezione dei tuoi clienti di il tuo marchio in modo significativo.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"750\" data-attachment-id=\"63367\" data-permalink=\"https:\/\/blog.bindy.com\/it\/dirty_toilets\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets.png\" data-orig-size=\"900,750\" data-comments-opened=\"1\" data-image-title=\"Dirty_Toilets\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets.png\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets.png?_t=1724932579\" alt=\"\" class=\"wp-image-63367\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets.png 900w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets-300x250.png 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets-768x640.png 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets-14x12.png 14w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets-700x583.png 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2024\/08\/Dirty_Toilets-480x400.png 480w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">3. Prevenzione delle perdite<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le carrozzerie\/riparazioni sono spesso pi\u00f9 soggette a furti e rapine rispetto alle attivit\u00e0 medie perch\u00e9 sono note per conservare in loco articoli di alto valore come veicoli dei clienti, pezzi di ricambio, strumenti e attrezzature. Tali incidenti possono non solo comportare perdite finanziarie significative, ma anche <a href=\"https:\/\/blog.bindy.com\/it\/come-proteggere-il-brand-con-le-visite-in-loco\/\" target=\"_blank\" rel=\"noreferrer noopener\">danneggiare la reputazione della tua azienda<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pertanto, \u00e8 essenziale assicurare la propria struttura contro il furto. Inoltre, assicurati di avere ampio <a href=\"https:\/\/blog.bindy.com\/it\/loss-prevention-checklist-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">misure di sicurezza in atto<\/a> per evitare tali incidenti in primo luogo. Diamo un&#039;occhiata ad alcune delle cose di cui devi essere consapevole:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Installa telecamere di sicurezza in tutta la tua propriet\u00e0 (in particolare nel parcheggio) per tenere d&#039;occhio possibili furti e atti vandalici. Ispezionarli periodicamente per assicurarsi che siano in condizioni di lavoro adeguate.&nbsp;<\/li>\n\n\n\n<li>Usa una cassaforte protettiva per conservare tutti i contanti e gli assegni finch\u00e9 non sei pronto per depositarli. Scagliona i tuoi depositi in modo da non consentire ai ladri di rilevare il tuo programma o il tuo schema.<\/li>\n\n\n\n<li>Usa un armadio o un armadio chiuso a chiave per riporre tutte le attrezzature, gli strumenti e i macchinari che non sono in uso.&nbsp;<\/li>\n\n\n\n<li>Proteggi le chiavi dei clienti riponendole in un&#039;area sicura o in cassaforte, soprattutto durante le ore non lavorative.<\/li>\n\n\n\n<li>Tenere tutte le porte e le finestre dei negozi chiuse a chiave durante le ore non lavorative. Installare un&#039;adeguata illuminazione esterna, recinzioni e segnaletica &quot;No Trespassing&quot; intorno alla propriet\u00e0.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" data-attachment-id=\"58788\" data-permalink=\"https:\/\/blog.bindy.com\/it\/bindy-statment-ads_top-secret-button-ad-1080x1080-23\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23.png\" data-orig-size=\"1080,1080\" data-comments-opened=\"1\" data-image-title=\"Many losses are preventable! Reduce errors and make sites accountable.\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-1024x1024.png\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-1024x1024.png\" alt=\"Molte perdite sono prevenibili! Riduci gli errori e rendi i siti responsabili.\" class=\"wp-image-58788\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-1024x1024.png 1024w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-300x300.png 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-150x150.png?crop=1 150w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-768x768.png 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-800x800.png?crop=1 800w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-400x400.png?crop=1 400w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-200x200.png?crop=1 200w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-700x700.png 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-100x100.png?crop=1 100w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23-50x50.png?crop=1 50w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/09\/Bindy-Statment-ads_top-secret-button-ad-1080x1080-23.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">4. Inventario<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La gestione dell&#039;inventario \u00e8 della massima importanza in un&#039;attivit\u00e0 di manutenzione di auto, dati i costosi pezzi di ricambio e le attrezzature con cui ti occuperai. Inizia organizzando attentamente il tuo inventario per evitare scorte eccessive o insufficienti.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Classificali in categorie come oli e lubrificanti, prodotti secchi, strumenti, prodotti vernicianti, ecc. Conservali in luoghi separati assicurandoti che i prodotti pi\u00f9 veloci siano a portata di mano. Tieni il conto di tutti i tuoi articoli e mantieni registri adeguati. Questo ti permetter\u00e0 di avere un&#039;idea di quanto hai e quanto devi ordinare.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prendi in considerazione l&#039;idea di investire in software di qualit\u00e0 per gestire il tuo inventario <a href=\"https:\/\/blog.bindy.com\/it\/7-processi-manuali-che-ogni-rivenditore-dovrebbe-smettere-di-fare\/\" target=\"_blank\" rel=\"noreferrer noopener\">eliminare le rigorose procedure manuali<\/a>, errori e inefficienze. Ci\u00f2 ti consentir\u00e0 anche di mantenere un registro computerizzato delle tue scorte, tracciare i tuoi ordini e semplificare il processo di gestione dell&#039;inventario generale.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Infine, stabilisci un chiaro processo di gestione dell&#039;inventario basato su regole. Registra ogni rimozione o aggiunta di un elemento nel sistema per accuratezza e integrit\u00e0.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Merchandising&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/blog.bindy.com\/it\/categoria\/merchandising\/\" target=\"_blank\" rel=\"noreferrer noopener\">Merchandising<\/a>, insieme alla manutenzione dei veicoli, pu\u00f2 essere un&#039;ottima fonte di entrate aggiuntive per la tua attivit\u00e0 di riparazione\/manutenzione auto. \u00c8 sempre una buona idea avere una piccola sezione di vendita al dettaglio nella tua struttura, anche se hai uno spazio limitato.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ad esempio, puoi posizionare una piccola griglia rotante accanto al registratore di cassa per esporre i deodoranti per auto. Questi sono in genere ottimi acquisti d&#039;impulso per i clienti.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"680\" data-attachment-id=\"61300\" data-permalink=\"https:\/\/blog.bindy.com\/it\/how-to-improve-automotive-services\/blurredabstractdealershipstorewithdefocusedcarsclientsandstaff\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349.jpg\" data-orig-size=\"1920,1275\" data-comments-opened=\"1\" data-image-title=\"Blurred,Abstract,Dealership,Store,,With,Defocused,Cars,,Clients,And,Staff\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-1024x680.jpg\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-1024x680.jpg\" alt=\"\" class=\"wp-image-61300\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-1024x680.jpg 1024w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-300x199.jpg 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-768x510.jpg 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-1536x1020.jpg 1536w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-2048x1360.jpg 2048w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-18x12.jpg 18w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-1200x797.jpg 1200w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-700x465.jpg 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-2000x1328.jpg 2000w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349-602x400.jpg 602w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2022\/10\/shutterstock_1486381349.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se hai un&#039;area d&#039;attesa o una hall per i clienti nel tuo negozio, prendi in considerazione l&#039;idea di montare un sistema di scaffalature su una delle pareti e di esporre i kit di riparazione di emergenza. Questi potrebbero includere kit di toppe per pneumatici, razzi stradali, antighiaccio per serrature o kit di riparazione delle crepe del parabrezza. Questo \u00e8 anche un ottimo modo per dimostrare il tuo impegno per la sicurezza dei clienti.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Puoi anche visualizzare accessori per autolavaggio come detergenti per cruscotto, panni in microfibra, cera per auto e accessori per ugelli spray. Pensa al tipo di auto che di solito esegui la manutenzione o al tipo di lavori di riparazione che generalmente svolgi, quindi seleziona la tua merce. Con una valutazione e una pianificazione adeguate, puoi generare entrate aggiuntive significative offrendo al contempo una maggiore comodit\u00e0 ai clienti.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" data-attachment-id=\"56896\" data-permalink=\"https:\/\/blog.bindy.com\/it\/tires_works_here_800-2\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800.png\" data-orig-size=\"800,800\" data-comments-opened=\"1\" data-image-title=\"tires_works_here_800\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800.png\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800.png\" alt=\"\" class=\"wp-image-56896\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800.png 800w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-300x300.png 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-150x150.png?crop=1 150w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-768x768.png 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-400x400.png?crop=1 400w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-200x200.png?crop=1 200w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-700x700.png 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-100x100.png?crop=1 100w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/tires_works_here_800-50x50.png?crop=1 50w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">6. Servizio clienti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Soprattutto, assicurati che il tuo personale sia ben addestrato per fornire un eccellente servizio clienti. Spesso, questo \u00e8 ci\u00f2 che aiuta la tua azienda a distinguersi dagli altri. A tal fine, assumi tecnici qualificati e competenti e fornisci loro gli strumenti e la formazione appropriati di cui hanno bisogno per eccellere nel loro lavoro.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/blog.bindy.com\/it\/come-migliorare-gli-standard-del-servizio-clienti\/\" target=\"_blank\" rel=\"noreferrer noopener\">Assistenza clienti<\/a> comporta anche la risposta alle telefonate, la gestione degli appuntamenti e la gestione dei walk-in. Il modo in cui il tuo staff comunica con i clienti dice molto sulla tua cultura e sul tuo marchio. Assicurati che siano cortesi, disponibili ed efficienti nelle interazioni con i clienti.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c8 anche una buona idea inviare messaggi di testo per aggiornamenti di stato o approvazioni invece di chiamare i clienti nel bel mezzo di un&#039;intensa giornata lavorativa. Inoltre, prendi in considerazione la prenotazione degli appuntamenti per evitare lunghe code o sovraffollamento nella struttura.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assicurati di dare sempre la priorit\u00e0 alla comodit\u00e0 del cliente. Un modo per farlo \u00e8 allestire un&#039;area d&#039;attesa con comodi posti a sedere e una macchina per il caff\u00e8. Puoi anche aggiungere una TV qui, ma se lo fai, \u00e8 meglio restare con un canale di notizie mantenendo il volume basso e attivando i sottotitoli.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" data-attachment-id=\"63505\" data-permalink=\"https:\/\/blog.bindy.com\/it\/retail-audits-the-definitive-guide\/perfection-brand-standards-green\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green.png\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-title=\"perfection-brand-standards-green\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-1024x535.png\" src=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-1024x535.png?_t=1757072189\" alt=\"\" class=\"wp-image-63505\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-1024x535.png 1024w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-300x157.png 300w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-768x401.png 768w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-18x9.png 18w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-700x366.png 700w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green-766x400.png 766w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/perfection-brand-standards-green.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Parole finali<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gestire un&#039;attivit\u00e0 di successo di manutenzione automobilistica o di concessionaria di pneumatici comporta una serie di sfide, ma presenta anche alcune opportunit\u00e0 molto redditizie. <a href=\"https:\/\/bindy.com\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Legato<\/a> ti rende davvero facile farlo <a href=\"https:\/\/blog.bindy.com\/it\/il-flusso-di-lavoro-di-bindy\/\" target=\"_blank\" rel=\"noreferrer noopener\">eseguire i vostri standard operativi, di merchandising, di sicurezza e di prevenzione delle perdite attraverso l&#039;uso di moduli e liste di controllo personalizzabili<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Con le sue ispezioni e follow-up automatizzati, puoi identificare potenziali problemi e risolverli prima che si intensifichino e nuocciano ai tuoi profitti. <a href=\"https:\/\/bindy.com\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contattaci oggi per sapere come mantenere gli standard del tuo marchio in modo efficace e creare un marchio forte nell&#039;assistenza automobilistica.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Circa l&#039;autore:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio.jpeg?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"193\" height=\"193\" data-attachment-id=\"11488\" data-permalink=\"https:\/\/blog.bindy.com\/it\/6-ways-to-save-time-during-site-visits-and-inspections\/francesanicasio-2\/\" data-orig-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio.jpeg\" data-orig-size=\"193,193\" data-comments-opened=\"1\" data-image-title=\"francesanicasio\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio.jpeg\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio.jpeg?resize=193%2C193&amp;ssl=1\" alt=\"\" class=\"wp-image-11488\" srcset=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio.jpeg 193w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio-150x150.jpeg 150w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio-100x100.jpeg 100w, https:\/\/blog.bindy.com\/wp-content\/uploads\/2020\/09\/francesanicasio-50x50.jpeg 50w\" sizes=\"auto, (max-width: 193px) 100vw, 193px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.francescanicasio.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Francesca Nicasio<\/a>&nbsp;\u00e8 un&#039;esperta di vendita al dettaglio, stratega di contenuti B2B e LinkedIn TopVoice. Scrive di tendenze, suggerimenti e best practice che consentono ai rivenditori di aumentare le vendite e servire meglio i clienti. <\/p>","protected":false},"excerpt":{"rendered":"<p>L&#039;industria automobilistica negli Stati Uniti \u00e8 in continua evoluzione e altamente competitiva. Con i proprietari di veicoli sempre alla ricerca di convenienti opzioni di riparazione e manutenzione, le officine automobilistiche devono avere una solida comprensione delle esigenze dei clienti, della tecnologia e dei prezzi per avere successo. Il semplice numero di parti che un veicolo medio ha indica il ... <a href=\"https:\/\/blog.bindy.com\/it\/how-to-improve-automotive-services\/\" class=\"more-link\">Continua a leggere <span class=\"screen-reader-text\">6 aree di cui hai bisogno per ottenere il massimo dalla tua attivit\u00e0 di manutenzione automobilistica<\/span> <span class=\"meta-nav\">\u2192<\/span><\/a><\/p>","protected":false},"author":159608866,"featured_media":59244,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[10363],"tags":[677174246,677174248,677174247],"class_list":["post-59236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parking","tag-automotive","tag-automotive-maintenance","tag-automotive-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>6 Areas You Need to Get Right in Your Automotive Maintenance Business<\/title>\n<meta name=\"description\" content=\"Improve your automotive services business, and keep customers coming back again and again. Execute your programs with forms and checklists.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bindy.com\/it\/come-migliorare-i-servizi-automobilistici\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Areas You Need to Get Right in Your Automotive Maintenance Business\" \/>\n<meta property=\"og:description\" content=\"Improve your automotive services business, and keep customers coming back again and again. 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