{"id":60565,"date":"2021-06-15T09:29:00","date_gmt":"2021-06-15T13:29:00","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=60565"},"modified":"2024-08-30T08:54:48","modified_gmt":"2024-08-30T12:54:48","slug":"%e0%a4%86%e0%a4%a4%e0%a4%bf%e0%a4%a5%e0%a5%8d%e0%a4%af-%e0%a4%ae%e0%a4%be%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a4%b0%e0%a4%95%e0%a5%8d%e0%a4%b2%e0%a4%be%e0%a4%b8","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/hi\/a-hospitality-masterclass\/","title":{"rendered":"\u091c\u093e\u0907\u0930\u094b \u091f\u0947\u0915-\u0906\u0909\u091f \u0938\u0947 \u0906\u0924\u093f\u0925\u094d\u092f \u092e\u093e\u0938\u094d\u091f\u0930\u0915\u094d\u0932\u093e\u0938"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u092e\u0948\u0902 \u091f\u094b\u0930\u0902\u091f\u094b \u0915\u0947 \u0917\u094d\u0930\u0940\u0915\u091f\u093e\u0909\u0928 \u092a\u0921\u093c\u094b\u0938 \u0915\u0947 \u0915\u0947\u0902\u0926\u094d\u0930 \u092e\u0947\u0902 \u0930\u0939\u0924\u093e \u0939\u0942\u0901\u0964 \u0910\u0938\u0940 \u091c\u0917\u0939 \u092a\u0930, \u0906\u092a \u0938\u094b\u091a\u0947\u0902\u0917\u0947 \u0915\u093f \u092e\u0941\u091d\u0947 \u090f\u0915 \u0905\u091a\u094d\u091b\u093e \u091c\u093e\u0907\u0930\u094b \u092e\u093f\u0932 \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u092e\u0948\u0902 \u0906\u092a\u0915\u094b \u0906\u0936\u094d\u0935\u0938\u094d\u0924 \u0915\u0930\u0924\u093e \u0939\u0942\u0901, <a href=\"http:\/\/alexandros.ca\/\">\u090f\u0932\u0947\u0915\u094d\u091c\u093c\u0947\u0902\u0921\u094d\u0930\u094b\u0938 <\/a>\u0907\u0938 \u0938\u0902\u092c\u0902\u0927 \u092e\u0947\u0902 \u0928\u093f\u0930\u093e\u0936 \u0928\u0939\u0940\u0902 \u0915\u0930\u0924\u093e. \u091c\u093e\u0907\u0930\u094b \u0915\u094b\u092e\u0932, \u0930\u0938\u0926\u093e\u0930 \u0914\u0930 \u092a\u0942\u0930\u0940 \u0924\u0930\u0939 \u0938\u0947 \u0932\u0939\u0938\u0941\u0928\u092f\u0941\u0915\u094d\u0924 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0932\u0947\u0915\u093f\u0928 \u0905\u0932\u0947\u0915\u094d\u091c\u0947\u0902\u0921\u094d\u0930\u094b\u0938 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u091c\u094b \u091a\u0940\u091c \u092e\u0941\u091d\u0947 \u0938\u092c\u0938\u0947 \u0905\u091a\u094d\u091b\u0940 \u0932\u0917\u0924\u0940 \u0939\u0948, \u0935\u0939 \u0939\u0948 \u0915\u093f\u0928\u093e\u0930\u0947 \u092a\u0930 \u091c\u093e\u0907\u0930\u094b \u0915\u0947 \u0938\u093e\u0925 \u0906\u0924\u093f\u0925\u094d\u092f \u092e\u0947\u0902 \u092e\u093e\u0938\u094d\u091f\u0930\u0915\u094d\u0932\u093e\u0938 \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u0915\u0940 \u092d\u093e\u0935\u0928\u093e\u0964 \u092e\u0941\u091d\u0947 \u0938\u092e\u091d\u093e\u0928\u0947 \u0926\u094b\u0964 &nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0916\u0941\u0926\u0930\u093e \u0914\u0930 \u0906\u0924\u093f\u0925\u094d\u092f \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u092e\u0947\u0902, \u0939\u092e \u092c\u0939\u0941\u0924 \u0938\u093e\u0930\u0947 \u0936\u092c\u094d\u0926\u091c\u093e\u0932 \u092b\u0948\u0932\u093e\u0924\u0947 \u0939\u0948\u0902\u0964 \u0939\u092e &quot;\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935&quot; \u0914\u0930 &quot;\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e&quot; \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u092c\u093e\u0924 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u0939\u092e &quot;\u0938\u093f\u092b\u093e\u0930\u093f\u0936 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0938\u0902\u092d\u093e\u0935\u0928\u093e&quot; \u0914\u0930 &quot;\u0905\u0928\u0941\u092d\u0935\u093e\u0924\u094d\u092e\u0915 \u0916\u0941\u0926\u0930\u093e&quot; \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u092c\u093e\u0924 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u0907\u0938\u092e\u0947\u0902 \u0915\u0941\u091b \u092d\u0940 \u0917\u0932\u0924 \u0928\u0939\u0940\u0902 \u0939\u0948, \u0932\u0947\u0915\u093f\u0928 \u091c\u0948\u0938\u093e \u0915\u093f \u0915\u093f\u0938\u0940 \u092d\u0940 \u0936\u092c\u094d\u0926\u091c\u093e\u0932 \u0914\u0930 \u0909\u0926\u094d\u092f\u094b\u0917 \u0936\u092c\u094d\u0926 \u0915\u0947 \u0938\u093e\u0925 \u0939\u094b\u0924\u093e \u0939\u0948, \u0915\u092d\u0940-\u0915\u092d\u0940 \u0939\u092e \u091c\u094b \u0915\u0930\u0924\u0947 \u0939\u0948\u0902 \u0909\u0938\u0915\u0947 \u0938\u093e\u0930 \u0938\u0947 \u0905\u0932\u0917 \u0939\u094b \u091c\u093e\u0924\u0947 \u0939\u0948\u0902, \u092f\u0939\u0940 \u0915\u093e\u0930\u0923 \u0939\u0948 \u0915\u093f \u0939\u092e \u0910\u0938\u093e \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902\u0964 &nbsp; <\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/hi\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u091c\u092c \u0906\u092a \u0905\u0932\u0947\u0915\u094d\u091c\u0947\u0902\u0921\u094d\u0930\u094b\u0938 \u091b\u094b\u0921\u093c\u0924\u0947 \u0939\u0948\u0902, \u0924\u094b \u0906\u092a\u0915\u093e \u0938\u094d\u0935\u093e\u0917\u0924 \u090f\u0915 \u0938\u093e\u0927\u093e\u0930\u0923 \u092b\u094d\u0930\u0947\u092e \u0935\u093e\u0932\u0947 \u0938\u0902\u0926\u0947\u0936 \u0914\u0930 \u090f\u0915 \u092b\u094b\u091f\u094b \u0915\u0947 \u0938\u093e\u0925 \u0915\u093f\u092f\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964 \u090f\u0915 \u0938\u0902\u0926\u0947\u0936 \u091c\u094b \u0905\u0924\u094d\u092f\u0902\u0924 \u0906\u0915\u0930\u094d\u0937\u0915, \u0906\u092d\u093e\u0930\u0940 \u0914\u0930 \u091c\u0935\u093e\u092c\u0926\u0947\u0939 \u0939\u0948\u0964 \u092e\u0948\u0902 \u0907\u0938\u0947 \u0906\u0924\u093f\u0925\u094d\u092f \u0938\u0924\u094d\u0915\u093e\u0930 \u092e\u0947\u0902 \u092e\u093e\u0938\u094d\u091f\u0930\u0915\u094d\u0932\u093e\u0938 \u0915\u0939\u0924\u093e \u0939\u0942\u0902\u0964 <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u092f\u0939 \u0938\u094d\u091f\u094b\u0930 \u092e\u093e\u0932\u093f\u0915 \u092e\u0941\u091d\u0938\u0947 \u0915\u0939 \u0930\u0939\u093e \u0939\u0948, &quot;\u092e\u0948\u0902 \u092f\u0939\u0940 \u0939\u0942\u0902, \u092e\u0948\u0902 \u0906\u092d\u093e\u0930\u0940 \u0939\u0942\u0902 \u0915\u093f \u0906\u092a \u092f\u0939\u093e\u0902 \u0939\u0948\u0902, \u0914\u0930 \u092e\u0948\u0902 \u0907\u0938 \u092a\u0930 \u0915\u093e\u092f\u092e \u0939\u0942\u0902&quot;\u0964 <strong>\u0915\u094b\u0908 \u092d\u0940 \u0936\u092c\u094d\u0926\u091c\u093e\u0932, \u0928\u093e\u0930\u093e \u092f\u093e &quot;\u0935\u093f\u0936\u094d\u0932\u0947\u0937\u0915 \u0915\u0940 \u092c\u093e\u0924&quot; \u0938\u0902\u092d\u0935\u0924\u0903 \u0907\u0938\u0947 \u091b\u0942 \u0928\u0939\u0940\u0902 \u0938\u0915\u0924\u0940\u0964 &nbsp; <\/strong><\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"920\" data-attachment-id=\"60568\" data-permalink=\"https:\/\/blog.bindy.com\/hi\/a-hospitality-masterclass\/alexandro_frame\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?fit=800%2C1052&amp;ssl=1\" data-orig-size=\"800,1052\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"alexandro_frame\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?fit=700%2C920&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=700%2C920&#038;ssl=1\" alt=\"\" class=\"wp-image-60568\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=779%2C1024&amp;ssl=1 779w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=228%2C300&amp;ssl=1 228w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=768%2C1010&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=9%2C12&amp;ssl=1 9w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=700%2C921&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?resize=304%2C400&amp;ssl=1 304w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/08\/alexandro_frame.png?w=800&amp;ssl=1 800w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">\u0938\u094d\u0915\u0947\u0932 \u0932\u0947\u0915\u093f\u0928 \u0938\u094d\u091f\u094b\u0930 \u0938\u094d\u0935\u093e\u092e\u093f\u0924\u094d\u0935 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u0930\u0916\u0947\u0902<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u092f\u0939 \u092e\u093e\u0928 \u0932\u0947\u0928\u093e \u0906\u0938\u093e\u0928 \u0939\u0948 \u0915\u093f \u0907\u0938\u0947 \u092c\u0922\u093c\u093e\u092f\u093e \u0928\u0939\u0940\u0902 \u091c\u093e \u0938\u0915\u0924\u093e\u0964 \u092f\u0939 \u0906\u092a\u0915\u0947 \u092a\u093e\u0938 \u092a\u0939\u0932\u0947 \u0938\u0947 \u092e\u094c\u091c\u0942\u0926 \u0938\u0902\u0938\u093e\u0927\u0928\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0939\u094b \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0907\u0928\u094d\u0939\u0947\u0902 \u092b\u094d\u0930\u0947\u0902\u091a\u093e\u0907\u091c\u0940 \u0915\u0939\u093e \u091c\u093e\u0924\u093e \u0939\u0948. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u091c\u092c \u0906\u092a \u0938\u094d\u091f\u093e\u0930\u092c\u0915\u094d\u0938, \u092f\u0942\u092a\u0940\u090f\u0938 \u0938\u094d\u091f\u094b\u0930 \u092f\u093e 7-\u0907\u0932\u0947\u0935\u0928 \u092e\u0947\u0902 \u091c\u093e\u0924\u0947 \u0939\u0948\u0902, \u0924\u094b \u0906\u092a \u0915\u093f\u0938\u0940 \u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0938\u094d\u0925\u0932 \u092e\u0947\u0902 \u092a\u094d\u0930\u0935\u0947\u0936 \u0915\u0930 \u0930\u0939\u0947 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902, \u090f\u0915 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0938\u094d\u0935\u093e\u092e\u0940 \u091c\u093f\u0938\u0947 \u0905\u0928\u094d\u092f\u0925\u093e \u092b\u094d\u0930\u0947\u0902\u091a\u093e\u0907\u091c\u0940 \u0915\u0947 \u0930\u0942\u092a \u092e\u0947\u0902 \u091c\u093e\u0928\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964 \u0915\u0908 \u092b\u094d\u0930\u0947\u0902\u091a\u093e\u0907\u091c\u0940 \u0915\u0947 \u092a\u093e\u0938 \u0915\u0947\u0935\u0932 \u090f\u0915 \u092f\u093e \u0926\u094b \u0938\u094d\u091f\u094b\u0930 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902\u0964 \u0935\u0947 \u0915\u0921\u093c\u0940 \u092e\u0947\u0939\u0928\u0924 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0905\u0915\u094d\u0938\u0930 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0914\u0930 \u0938\u092e\u0941\u0926\u093e\u092f \u092e\u0947\u0902 \u0917\u0939\u0930\u093e\u0908 \u0938\u0947 \u0936\u093e\u092e\u093f\u0932 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902\u0964 \u0935\u0947 \u0905\u0932\u0947\u0915\u094d\u091c\u0947\u0902\u0921\u094d\u0930\u094b \u0915\u0940 \u0924\u0930\u0939 \u0939\u0940 \u092e\u093e\u0932\u093f\u0915 \u0939\u0948\u0902 \u0914\u0930 \u0935\u0947 \u091c\u094b \u0909\u0924\u094d\u092a\u093e\u0926 \u092f\u093e \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902, \u0909\u0938\u0915\u0947 \u0938\u093e\u0925 \u0916\u0921\u093c\u0947 \u0930\u0939\u0924\u0947 \u0939\u0948\u0902\u0964 &nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u0906\u092a \u0907\u0938 \u092e\u0949\u0921\u0932 \u0915\u094b \u0938\u094d\u0915\u0947\u0932 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u0906\u092a\u0915\u094b \u092c\u0938 \u092e\u093e\u0932\u093f\u0915\u094b\u0902, \u092b\u094d\u0930\u0947\u0902\u091a\u093e\u0907\u091c\u0940 \u0914\u0930 \u092a\u094d\u0930\u092c\u0902\u0927\u0928 \u0915\u094b \u092e\u0949\u0921\u0932 \u0915\u0947 \u0915\u0947\u0902\u0926\u094d\u0930 \u092e\u0947\u0902 \u0930\u0916\u0928\u093e \u0939\u094b\u0917\u093e\u0964 <\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u0906\u0907\u092f\u0947 \u0907\u0938\u0947 \u092f\u093e\u0926 \u0930\u0916\u0947\u0902 <strong>\u0916\u0941\u0926\u0930\u093e \u0914\u0930 \u0906\u0924\u093f\u0925\u094d\u092f \u092e\u0947\u0902 \u0938\u092b\u0932\u0924\u093e \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0914\u0930 \u092e\u0947\u0939\u092e\u093e\u0928\u094b\u0902 \u0915\u094b \u0909\u091a\u093f\u0924 \u0915\u0943\u0924\u091c\u094d\u091e\u0924\u093e \u0914\u0930 \u091c\u0935\u093e\u092c\u0926\u0947\u0939\u0940 \u0915\u0947 \u0938\u093e\u0925 \u0938\u0947\u0935\u093e \u0926\u0947\u0928\u0947 \u0915\u0940 \u0938\u091a\u094d\u091a\u0940 \u0907\u091a\u094d\u091b\u093e \u0938\u0947 \u0936\u0941\u0930\u0942 \u0939\u094b\u0924\u0940 \u0939\u0948\u0964 <\/strong>\u092f\u0939\u0940 \u0935\u0939 \u091a\u0940\u091c\u093c \u0939\u0948 \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0905\u092a\u0928\u0940 \u0913\u0930 \u0906\u0915\u0930\u094d\u0937\u093f\u0924 \u0915\u0930\u0924\u0940 \u0939\u0948 \u0914\u0930 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u094b \u0926\u094b\u092c\u093e\u0930\u093e \u0926\u094b\u0939\u0930\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u0947\u0930\u093f\u0924 \u0915\u0930\u0924\u0940 \u0939\u0948\u0964 &nbsp; <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u092f\u0926\u093f \u0906\u092a\u0915\u0947 \u092a\u093e\u0938 \u0905\u091a\u094d\u091b\u0947 \u0938\u094d\u091f\u094b\u0930 \u092e\u0948\u0928\u0947\u091c\u0930 \u0914\u0930 \u0938\u092e\u0930\u094d\u092a\u093f\u0924 \u092e\u093e\u0932\u093f\u0915 \u0939\u0948\u0902, \u0910\u0938\u0947 \u0932\u094b\u0917 \u0939\u0948\u0902 \u091c\u094b \u0916\u0941\u0926 \u0915\u094b \u0906\u0917\u0947 \u0930\u0916\u0928\u0947 \u0915\u0940 \u0939\u093f\u092e\u094d\u092e\u0924 \u0930\u0916\u0924\u0947 \u0939\u0948\u0902, \u0910\u0938\u0947 \u0932\u094b\u0917 \u0939\u0948\u0902 \u091c\u094b \u0905\u092a\u0928\u0947 \u0926\u094d\u0935\u093e\u0930\u093e \u092a\u0947\u0936 \u0915\u093f\u090f \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u092f\u093e \u0938\u0947\u0935\u093e \u0915\u0947 \u0932\u093f\u090f \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u091c\u093f\u092e\u094d\u092e\u0947\u0926\u093e\u0930\u0940 \u0932\u0947\u0924\u0947 \u0939\u0948\u0902, \u0924\u094b \u0906\u092a\u0915\u0947 \u092a\u093e\u0938 \u0917\u094d\u0930\u093e\u0939\u0915 \u0922\u0942\u0902\u0922\u0928\u0947 \u092e\u0947\u0902 \u0915\u094b\u0908 \u0938\u092e\u0938\u094d\u092f\u093e \u0928\u0939\u0940\u0902 \u0939\u094b\u0917\u0940 \u0914\u0930 \u0928 \u0939\u0940 \u0915\u092d\u0940 \u0939\u094b\u0917\u0940\u0964 <\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u0905\u092c, \u0906\u092a\u0915\u094b \u0909\u0938 \u091c\u093e\u0907\u0930\u094b \u0915\u094b \u0906\u091c\u093c\u092e\u093e\u0928\u093e \u0939\u094b\u0917\u093e\u0964<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>\u092b\u0948\u092c\u093f\u092f\u0928 \u091f\u093f\u092c\u0930\u094d\u0938<br>\u0938\u0940\u0908\u0913, \u092c\u093f\u0902\u0926\u0940<\/p><\/blockquote><\/figure>","protected":false},"excerpt":{"rendered":"<p>\u092e\u0948\u0902 \u091f\u094b\u0930\u0902\u091f\u094b \u0915\u0947 \u0917\u094d\u0930\u0940\u0915\u091f\u093e\u0909\u0928 \u092a\u0921\u093c\u094b\u0938 \u0915\u0947 \u0915\u0947\u0902\u0926\u094d\u0930 \u092e\u0947\u0902 \u0930\u0939\u0924\u093e \u0939\u0942\u0901\u0964 \u0910\u0938\u0940 \u091c\u0917\u0939 \u092a\u0930, \u0906\u092a \u0938\u094b\u091a\u0947\u0902\u0917\u0947 \u0915\u093f \u092e\u0941\u091d\u0947 \u090f\u0915 \u0905\u091a\u094d\u091b\u093e \u091c\u093e\u0907\u0930\u094b \u092e\u093f\u0932 \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u092e\u0948\u0902 \u0906\u092a\u0915\u094b \u0906\u0936\u094d\u0935\u0938\u094d\u0924 \u0915\u0930\u0924\u093e \u0939\u0942\u0902, \u090f\u0932\u0947\u0915\u094d\u091c\u0947\u0902\u0921\u094d\u0930\u094b\u0938 \u0907\u0938 \u0938\u0902\u092c\u0902\u0927 \u092e\u0947\u0902 \u0928\u093f\u0930\u093e\u0936 \u0928\u0939\u0940\u0902 \u0915\u0930\u0924\u093e \u0939\u0948\u0964 \u091c\u093e\u0907\u0930\u094b \u0915\u094b\u092e\u0932, \u0930\u0938\u0926\u093e\u0930 \u0914\u0930 \u092a\u0942\u0930\u0940 \u0924\u0930\u0939 \u0938\u0947 \u0932\u0939\u0938\u0941\u0928\u092f\u0941\u0915\u094d\u0924 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u0932\u0947\u0915\u093f\u0928 \u0905\u0932\u0947\u0915\u094d\u091c\u0947\u0902\u0921\u094d\u0930\u094b\u0938 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u091c\u094b \u091a\u0940\u091c \u092e\u0941\u091d\u0947 \u0938\u092c\u0938\u0947 \u0905\u091a\u094d\u091b\u0940 \u0932\u0917\u0924\u0940 \u0939\u0948, \u0935\u0939 \u0939\u0948 \u090f\u0915 \u092a\u093e\u0928\u0947 \u0915\u093e \u0905\u0939\u0938\u093e\u0938... <a href=\"https:\/\/blog.bindy.com\/hi\/a-hospitality-masterclass\/\" class=\"more-link\">\u091c\u093e\u0930\u0940 \u0930\u0916\u0947\u0902 \u092a\u0922\u093c \u0930\u0939\u0947 \u0939\u0948\u0902 <span class=\"screen-reader-text\">\u091c\u093e\u0907\u0930\u094b \u091f\u0947\u0915-\u0906\u0909\u091f \u0938\u0947 \u0906\u0924\u093f\u0925\u094d\u092f \u092e\u093e\u0938\u094d\u091f\u0930\u0915\u094d\u0932\u093e\u0938<\/span> <span class=\"meta-nav\">\u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":60567,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[677174251],"tags":[88195],"class_list":["post-60565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pov","tag-customer-experience"],"yoast_head":"<!-- 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