{"id":8447,"date":"2021-10-26T15:16:15","date_gmt":"2021-10-26T19:16:15","guid":{"rendered":"https:\/\/blog.bindy.com\/?p=8447"},"modified":"2024-11-28T09:13:51","modified_gmt":"2024-11-28T14:13:51","slug":"etude-de-cas-sur-la-facon-dont-un-franchiseur-national-aide-les-franchises-pendant-le-covid-19","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/fr\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/","title":{"rendered":"\ud83d\udcda \u00c9tude de cas : Comment un franchiseur national a utilis\u00e9 Bindy pour aider 1\u00a0200 franchis\u00e9s pendant la pand\u00e9mie de Covid-19"},"content":{"rendered":"

Le Covid-19 a probablement \u00e9t\u00e9 le plus grand perturbateur pour le commerce de d\u00e9tail que beaucoup aient jamais connu. Cependant, les d\u00e9taillants ont d\u00e9j\u00e0 \u00e9t\u00e9 confront\u00e9s \u00e0 des p\u00e9riodes difficiles et \u00e0 des catastrophes. Comment sont-ils sortis de ce p\u00e9trin ? Comme le revue de Harvard business<\/a> le souligne, la meilleure r\u00e9ponse \u00e0 une crise est de commencer par la population. Contactez, faites preuve d'empathie et collectez des informations sur le bien-\u00eatre personnel et financier de votre franchis\u00e9. <\/p>\n\n\n\n

Voici comment un franchiseur national de services personnels utilise Bindy pour contacter et aider ses franchis\u00e9s \u00e0 travers les \u00c9tats-Unis.<\/p>\n\n\n\n

CLIENT<\/strong><\/h2>\n\n\n\n

Franchiseur national de services personnels avec plus de 1 200 emplacements franchis\u00e9s \u00e0 travers les \u00c9tats-Unis.<\/p>\n\n\n\n

D\u00e9fi<\/strong><\/h2>\n\n\n\n

Avec l\u2019apparition du Covid-19, le franchiseur avait besoin d\u2019un moyen d\u2019atteindre plus de 1\u00a0200 \u00e9tablissements franchis\u00e9s. Le franchiseur souhaitait comprendre comment les franchis\u00e9s faisaient face \u00e0 la crise du Covid-19, tant sur le plan personnel que professionnel. Le franchiseur devait \u00e9galement recueillir des informations sur les besoins les plus urgents des franchis\u00e9s, leur proposer un soutien et les aider \u00e0 pr\u00e9parer la r\u00e9ouverture.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Utiliser le courrier \u00e9lectronique ou Excel pour ce type d'initiative serait trop lent. De plus, si le franchiseur utilisait le courrier \u00e9lectronique ou Excel pour enregistrer les r\u00e9ponses, il devrait alors compiler les r\u00e9ponses et cr\u00e9er des tendances sur plus de 1 200 emplacements, ce qui prend du temps et est sujet aux erreurs. \u00c0 une \u00e9poque o\u00f9 la situation change d'heure en heure et o\u00f9 le si\u00e8ge social doit collecter des informations et r\u00e9agir rapidement, l'utilisation du courrier \u00e9lectronique et d'Excel n'\u00e9tait tout simplement pas une option.<\/p>\n\n\n\n

Au lieu de cela, le franchiseur a utilis\u00e9 Bindy.<\/p>\n\n\n\n

EX\u00c9CUTION DES SOLUTIONS<\/strong><\/h2>\n\n\n\n

Le franchiseur a rapidement cr\u00e9\u00e9 un nouveau formulaire\/liste de contr\u00f4le personnalis\u00e9 \u00e0 l'aide du g\u00e9n\u00e9rateur de formulaires de Bindy. La liste de contr\u00f4le a \u00e9t\u00e9 d\u00e9ploy\u00e9e en temps r\u00e9el sur les applications mobiles, tablettes et PC des auditeurs. Les auditeurs ont utilis\u00e9 la liste de contr\u00f4le pour appeler les franchis\u00e9s et documenter leurs r\u00e9ponses (les franchis\u00e9s peuvent \u00e9galement remplir le formulaire sur leur mobile, leur tablette ou leur PC). Le si\u00e8ge social peut g\u00e9n\u00e9rer des rapports en temps r\u00e9el pour suivre les tendances, regrouper et mesurer les points faibles et comprendre comment soutenir au mieux ses franchis\u00e9s.<\/p>\n\n\n\n

\"\u00c0<\/a><\/figure>\n\n\n\n

Avec ce formulaire, le franchiseur aide les franchis\u00e9s \u00e0 comprendre comment continuer \u00e0 communiquer avec les clients, fermer les magasins en toute s\u00e9curit\u00e9, demander des subventions et des all\u00e9gements, utiliser les bonnes pratiques RH s'ils doivent lib\u00e9rer des employ\u00e9s et planifier la r\u00e9ouverture.<\/p>\n\n\n\n

Pour en savoir plus, consultez notre blog : Franchisage dans le commerce de d\u00e9tail - 7 fa\u00e7ons dont HQ peut soutenir les franchis\u00e9s<\/a><\/p>\n\n\n\n

De plus, les franchiseurs doivent comprendre toute l'\u00e9tendue de l'impact sur leur entreprise. Les franchis\u00e9s ont-ils les liquidit\u00e9s n\u00e9cessaires pour maintenir l'emplacement\u00a0? Quels franchis\u00e9s sont les mieux plac\u00e9s pour rouvrir et quand ? Qui a licenci\u00e9 du personnel ? Demander aux franchis\u00e9s de demander un all\u00e8gement, n\u00e9gocier des baux, etc\u2026<\/p>\n\n\n\n

Avec Bindy, la liste de contr\u00f4le peut \u00eatre r\u00e9guli\u00e8rement mise \u00e0 jour et red\u00e9ploy\u00e9e instantan\u00e9ment en fonction de l'\u00e9volution de la situation. \u00c9tant donn\u00e9 que Bindy a une hi\u00e9rarchie int\u00e9gr\u00e9e "con\u00e7ue pour la vente au d\u00e9tail", les donn\u00e9es des franchis\u00e9s sont cloisonn\u00e9es pour prot\u00e9ger la confidentialit\u00e9 et la visibilit\u00e9.<\/p>\n\n\n\n

Le franchiseur peut filtrer les donn\u00e9es agr\u00e9g\u00e9es par \u00e9tat ou r\u00e9gion pour avoir une meilleure compr\u00e9hension de ce \u00e0 quoi les franchis\u00e9s sont confront\u00e9s, o\u00f9 et quand, et mettre en place un support pertinent en cons\u00e9quence. Lors de l'enregistrement aupr\u00e8s des franchis\u00e9s, les auditeurs proposent un coaching pour aider les franchis\u00e9s pendant la fermeture des \u00e9tablissements et pour pr\u00e9parer la r\u00e9ouverture.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Sommaire <\/strong><\/h2>\n\n\n\n

M\u00eame lorsque les magasins sont ferm\u00e9s, les franchis\u00e9s doivent savoir qu'ils b\u00e9n\u00e9ficient du soutien du si\u00e8ge social. \u00c9tant donn\u00e9 que la situation peut varier selon la r\u00e9gion et l'\u00e9tat, il est important que le si\u00e8ge social comprenne les besoins sp\u00e9cifiques et r\u00e9ponde en fonction de la r\u00e9alit\u00e9 de chaque march\u00e9\/comt\u00e9.<\/p>\n\n\n\n

La communication et la capacit\u00e9 \u00e0 collecter rapidement des donn\u00e9es sont essentielles pour r\u00e9agir et survivre \u00e0 une crise.<\/p>\n\n\n\n

Avec Bindy, les franchiseurs, les directeurs des op\u00e9rations et les directeurs de district peuvent cr\u00e9er des formulaires et des listes de contr\u00f4le personnalis\u00e9s pour contacter les franchis\u00e9s et les magasins. Les franchis\u00e9s peuvent \u00e9galement s'auto-\u00e9valuer et le si\u00e8ge social peut rechercher et filtrer les donn\u00e9es globales pour voir quels sont les besoins les plus urgents.<\/p>","protected":false},"excerpt":{"rendered":"

Le Covid-19 a probablement \u00e9t\u00e9 le plus grand perturbateur pour le commerce de d\u00e9tail que beaucoup aient jamais connu. Cependant, les d\u00e9taillants ont d\u00e9j\u00e0 \u00e9t\u00e9 confront\u00e9s \u00e0 des p\u00e9riodes difficiles et \u00e0 des catastrophes. Comment sont-ils sortis de ce p\u00e9trin ? Comme le souligne la Harvard Business Review, la meilleure r\u00e9ponse \u00e0 une crise est de commencer par les citoyens. Contactez-nous, faites preuve d'empathie et collectez des informations sur votre\u2026 Lire la suite \ud83d\udcda \u00c9tude de cas : Comment un franchiseur national a utilis\u00e9 Bindy pour aider 1\u00a0200 franchis\u00e9s pendant la pand\u00e9mie de Covid-19<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":60812,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[15241],"tags":[677174002,677174003,677174004],"class_list":["post-8447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-covid19","tag-franchisee-support","tag-franchisor"],"yoast_head":"\n\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19<\/title>\n<meta name=\"description\" content=\"Case study: How a franchisor used Bindy to help 1,200 franchisees during Covid-19 with temporary closures, HR practices, and reopenings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bindy.com\/fr\/etude-de-cas-sur-la-facon-dont-un-franchiseur-national-aide-les-franchises-pendant-le-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19\" \/>\n<meta property=\"og:description\" content=\"Case study: How a franchisor used Bindy to help 1,200 franchisees during Covid-19 with temporary closures, HR practices, and reopenings.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.bindy.com\/fr\/etude-de-cas-sur-la-facon-dont-un-franchiseur-national-aide-les-franchises-pendant-le-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"Audits, Tasks and Communication\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bindyhq\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-26T19:16:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-28T14:13:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?_t=1732803231\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bindy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@bindyhq\" \/>\n<meta name=\"twitter:site\" content=\"@bindyhq\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/\"},\"author\":{\"name\":\"Bindy\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/person\\\/d5e8de9f43631f43e8ad334d7d28c52f\"},\"headline\":\"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19\",\"datePublished\":\"2021-10-26T19:16:15+00:00\",\"dateModified\":\"2024-11-28T14:13:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/\"},\"wordCount\":601,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1\",\"keywords\":[\"covid19\",\"franchisee support\",\"franchisor\"],\"articleSection\":[\"\ud83d\udcda Case Studies\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/\",\"name\":\"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1\",\"datePublished\":\"2021-10-26T19:16:15+00:00\",\"dateModified\":\"2024-11-28T14:13:51+00:00\",\"description\":\"Case study: How a franchisor used Bindy to help 1,200 franchisees during Covid-19 with temporary closures, HR practices, and reopenings.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1\",\"width\":1920,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.bindy.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#website\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/\",\"name\":\"Audits, Tasks and Communication\",\"description\":\"Retail and Hospitality Operations\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.bindy.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\",\"name\":\"Bindy\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1\",\"width\":1005,\"height\":301,\"caption\":\"Bindy\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/bindyhq\",\"https:\\\/\\\/x.com\\\/bindyhq\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bindyhq\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/person\\\/d5e8de9f43631f43e8ad334d7d28c52f\",\"name\":\"Bindy\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"caption\":\"Bindy\"},\"description\":\"Bindy is a cloud-powered app to automate \u2714\ufe0f audits, \ud83d\uddd3\ufe0f tasks and \ud83d\udce3 communication for retail and hospitality. Deploy and verify brand standards, tasks, and corrective actions to your sites with ease. Get real-time reports, signatures, videos, and photo verifications.\",\"sameAs\":[\"https:\\\/\\\/www.bindy.com\"],\"url\":\"https:\\\/\\\/blog.bindy.com\\\/fr\\\/author\\\/betterdot\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\ud83d\udcda \u00c9tude de cas : Comment un franchiseur national a utilis\u00e9 Bindy pour aider 1\u00a0200 franchis\u00e9s pendant la pand\u00e9mie de Covid-19","description":"\u00c9tude de cas : Comment un franchiseur a utilis\u00e9 Bindy pour aider 1 200 franchis\u00e9s pendant la Covid-19 avec des fermetures temporaires, des pratiques RH et des r\u00e9ouvertures.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.bindy.com\/fr\/etude-de-cas-sur-la-facon-dont-un-franchiseur-national-aide-les-franchises-pendant-le-covid-19\/","og_locale":"fr_FR","og_type":"article","og_title":"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19","og_description":"Case study: How a franchisor used Bindy to help 1,200 franchisees during Covid-19 with temporary closures, HR practices, and reopenings.","og_url":"https:\/\/blog.bindy.com\/fr\/etude-de-cas-sur-la-facon-dont-un-franchiseur-national-aide-les-franchises-pendant-le-covid-19\/","og_site_name":"Audits, Tasks and Communication","article_publisher":"https:\/\/www.facebook.com\/bindyhq","article_published_time":"2021-10-26T19:16:15+00:00","article_modified_time":"2024-11-28T14:13:51+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?_t=1732803231","type":"image\/jpeg"}],"author":"Bindy","twitter_card":"summary_large_image","twitter_creator":"@bindyhq","twitter_site":"@bindyhq","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#article","isPartOf":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/"},"author":{"name":"Bindy","@id":"https:\/\/blog.bindy.com\/#\/schema\/person\/d5e8de9f43631f43e8ad334d7d28c52f"},"headline":"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19","datePublished":"2021-10-26T19:16:15+00:00","dateModified":"2024-11-28T14:13:51+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/"},"wordCount":601,"commentCount":0,"publisher":{"@id":"https:\/\/blog.bindy.com\/#organization"},"image":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1","keywords":["covid19","franchisee support","franchisor"],"articleSection":["\ud83d\udcda Case Studies"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/","url":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/","name":"\ud83d\udcda \u00c9tude de cas : Comment un franchiseur national a utilis\u00e9 Bindy pour aider 1\u00a0200 franchis\u00e9s pendant la pand\u00e9mie de Covid-19","isPartOf":{"@id":"https:\/\/blog.bindy.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#primaryimage"},"image":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1","datePublished":"2021-10-26T19:16:15+00:00","dateModified":"2024-11-28T14:13:51+00:00","description":"\u00c9tude de cas : Comment un franchiseur a utilis\u00e9 Bindy pour aider 1 200 franchis\u00e9s pendant la Covid-19 avec des fermetures temporaires, des pratiques RH et des r\u00e9ouvertures.","breadcrumb":{"@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#primaryimage","url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1","contentUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1","width":1920,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/blog.bindy.com\/case-study-how-a-national-franchisor-is-helping-franchisees-during-covid-19\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.bindy.com\/"},{"@type":"ListItem","position":2,"name":"\ud83d\udcda Case Study: How a National Franchisor Used Bindy to Help 1,200 Franchisees During Covid-19"}]},{"@type":"WebSite","@id":"https:\/\/blog.bindy.com\/#website","url":"https:\/\/blog.bindy.com\/","name":"Audits, t\u00e2ches et communication","description":"Op\u00e9rations de vente au d\u00e9tail et d'h\u00f4tellerie","publisher":{"@id":"https:\/\/blog.bindy.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.bindy.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/blog.bindy.com\/#organization","name":"Bindy","url":"https:\/\/blog.bindy.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.bindy.com\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1","contentUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1","width":1005,"height":301,"caption":"Bindy"},"image":{"@id":"https:\/\/blog.bindy.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bindyhq","https:\/\/x.com\/bindyhq","https:\/\/www.linkedin.com\/company\/bindyhq\/"]},{"@type":"Person","@id":"https:\/\/blog.bindy.com\/#\/schema\/person\/d5e8de9f43631f43e8ad334d7d28c52f","name":"Bindy","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","caption":"Bindy"},"description":"Bindy est une application cloud permettant d'automatiser \u2714\ufe0f les audits, \ud83d\uddd3\ufe0f les t\u00e2ches et \ud83d\udce3 la communication pour le commerce de d\u00e9tail et l'h\u00f4tellerie. D\u00e9ployez et v\u00e9rifiez facilement les normes de marque, les t\u00e2ches et les actions correctives sur vos sites. Obtenez des rapports, des signatures, des vid\u00e9os et des v\u00e9rifications photo en temps r\u00e9el.","sameAs":["https:\/\/www.bindy.com"],"url":"https:\/\/blog.bindy.com\/fr\/author\/betterdot\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1736931062.jpg?fit=1920%2C1280&ssl=1","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pDNAM-2cf","jetpack-related-posts":[{"id":60865,"url":"https:\/\/blog.bindy.com\/fr\/case-study-how-one-hospitality-group-obtain-insurance-certificates-from-hotel-franchisees\/","url_meta":{"origin":8447,"position":0},"title":"\ud83d\udcda \u00c9tude de cas : Comment un groupe h\u00f4telier a utilis\u00e9 Bindy pour obtenir des certificats d'assurance aupr\u00e8s de 300 franchis\u00e9s h\u00f4teliers","author":"Bindy","date":"septembre 8, 2023","format":false,"excerpt":"Dans le secteur h\u00f4telier, il est essentiel de souscrire une assurance et d'\u00eatre bien couvert. Les risques d'incendie, de blessures ou de litiges sont tout simplement trop importants pour \u00eatre ignor\u00e9s. L'assurance est \u00e9galement une obligation l\u00e9gale dans le cadre de la relation franchiseur-franchis\u00e9, et s'assurer de l'existence et de la pertinence de cette assurance est une \u00e9tape importante de r\u00e9duction des risques\u2026","rel":"","context":"Dans "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/fr\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_433616929.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_433616929.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_433616929.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_433616929.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/shutterstock_433616929.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1205,"url":"https:\/\/blog.bindy.com\/fr\/6-reasons-why-you-should-audit-franchisees-its-not-what-you-think\/","url_meta":{"origin":8447,"position":1},"title":"6 raisons pour lesquelles vous devriez auditer les franchis\u00e9s (ce n'est pas ce que vous pensez)","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Qu'on les appelle \u00ab audits \u00bb, \u00ab \u00e9valuations \u00bb, \u00ab \u00e9valuations \u00bb ou simplement \u00ab visites \u00bb, la pratique consistant \u00e0 envoyer un responsable de district chez un franchis\u00e9 pour v\u00e9rifier les standards de la marque, r\u00e9pondre aux questions, communiquer les bonnes pratiques et coacher est tr\u00e8s r\u00e9pandue. Examinons six raisons pour lesquelles les franchiseurs devraient\u2026","rel":"","context":"Dans "\ud83d\udcca Retail Audit Software"","block_context":{"text":"\ud83d\udcca Retail Audit Software","link":"https:\/\/blog.bindy.com\/fr\/category\/retail-audit\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1332928079.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1332928079.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1332928079.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1332928079.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shutterstock_1332928079.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":9382,"url":"https:\/\/blog.bindy.com\/fr\/franchise-vs-corporate-6-things-you-need-to-know\/","url_meta":{"origin":8447,"position":2},"title":"Franchise ou entreprise : 6 choses que vous devez savoir","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Les magasins franchis\u00e9s et les magasins appartenant \u00e0 une entreprise sont deux choses bien diff\u00e9rentes. Les clients occasionnels ne devraient pas remarquer la diff\u00e9rence, car les deux types de magasins ont une apparence g\u00e9n\u00e9rale et une gamme de produits similaires. Cependant, l'exp\u00e9rience v\u00e9cue par les personnes qui g\u00e8rent un magasin franchis\u00e9 ou appartenant \u00e0 une entreprise est diff\u00e9rente.","rel":"","context":"Dans "\ud83d\uded2 Store Sales and Performance"","block_context":{"text":"\ud83d\uded2 Store Sales and Performance","link":"https:\/\/blog.bindy.com\/fr\/category\/retail-sales\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/05\/shutterstock_538155745.jpg?fit=1200%2C801&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":26192,"url":"https:\/\/blog.bindy.com\/fr\/7-ways-to-deal-with-rogue-franchisees\/","url_meta":{"origin":8447,"position":3},"title":"7 fa\u00e7ons de traiter avec les franchis\u00e9s voyous","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"La constance est la cl\u00e9 du succ\u00e8s de toute franchise. Les clients attendent la m\u00eame exp\u00e9rience de votre marque, quel que soit l'endroit o\u00f9 ils font leurs achats, mangent ou s\u00e9journent. C'est pourquoi il est important de veiller \u00e0 ce que vos franchis\u00e9s respectent les normes de la marque, les directives et les politiques de l'entreprise.","rel":"","context":"Dans "\ud83d\udcd6 How-to guides"","block_context":{"text":"\ud83d\udcd6 How-to guides","link":"https:\/\/blog.bindy.com\/fr\/category\/how-to\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_796090042.jpg?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_796090042.jpg?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_796090042.jpg?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_796090042.jpg?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/05\/shutterstock_796090042.jpg?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":8483,"url":"https:\/\/blog.bindy.com\/fr\/case-study-how-a-furniture-retailer-is-keeping-its-closed-stores-secure\/","url_meta":{"origin":8447,"position":4},"title":"\ud83d\udcda \u00c9tude de cas : Comment un d\u00e9taillant de meubles a utilis\u00e9 Bindy pour s\u00e9curiser 165 magasins ferm\u00e9s","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"La Covid a contraint de nombreux commer\u00e7ants \u00e0 fermer rapidement leurs magasins en r\u00e9ponse aux recommandations et ordonnances gouvernementales li\u00e9es \u00e0 la pand\u00e9mie. Ainsi, des places et des centres commerciaux autrefois tr\u00e8s fr\u00e9quent\u00e9s se sont retrouv\u00e9s remplis de magasins vides, souvent remplis de marchandises. Dans certaines zones, les cambriolages commerciaux ont augment\u00e9 de 45%. Voici comment un commer\u00e7ant\u2026","rel":"","context":"Dans "\ud83d\udcda Case Studies"","block_context":{"text":"\ud83d\udcda Case Studies","link":"https:\/\/blog.bindy.com\/fr\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/04\/shutterstock_534085936.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/04\/shutterstock_534085936.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/04\/shutterstock_534085936.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/04\/shutterstock_534085936.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/04\/shutterstock_534085936.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1134,"url":"https:\/\/blog.bindy.com\/fr\/why-seasonal-in-store-merchandising-keeps-on-giving\/","url_meta":{"origin":8447,"position":5},"title":"Pourquoi le marchandisage saisonnier en magasin continue de donner","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Le merchandising saisonnier en magasin est un v\u00e9ritable atout, source de profits continus. Des op\u00e9rations comme celles d'Halloween et de No\u00ebl ne durent que quelques semaines, mais leurs avantages se font sentir toute l'ann\u00e9e. En voici trois\u00a0: 1. Le merchandising saisonnier en magasin est un aimant \u00e0 profits. Les produits s\u00e9lectionn\u00e9s pour le merchandising saisonnier b\u00e9n\u00e9ficient g\u00e9n\u00e9ralement d'une valeur plus \u00e9lev\u00e9e\u2026","rel":"","context":"Dans "\u2744\ufe0f Seasonal"","block_context":{"text":"\u2744\ufe0f Seasonal","link":"https:\/\/blog.bindy.com\/fr\/category\/seasonal-retail\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2012\/11\/pexels-photo-186613.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2012\/11\/pexels-photo-186613.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2012\/11\/pexels-photo-186613.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2012\/11\/pexels-photo-186613.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2012\/11\/pexels-photo-186613.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/8447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/comments?post=8447"}],"version-history":[{"count":33,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/8447\/revisions"}],"predecessor-version":[{"id":64870,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/8447\/revisions\/64870"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media\/60812"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media?parent=8447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/categories?post=8447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/tags?post=8447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}