{"id":5901,"date":"2021-10-26T15:16:04","date_gmt":"2021-10-26T19:16:04","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5901"},"modified":"2024-11-28T09:31:35","modified_gmt":"2024-11-28T14:31:35","slug":"liste-de-controle-daccessibilite-pour-les-detaillants","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/fr\/accessibility-checklist-for-retailers\/","title":{"rendered":"\u2714\ufe0f Liste de contr\u00f4le d'accessibilit\u00e9 pour les d\u00e9taillants"},"content":{"rendered":"

Environ 61 millions d'Am\u00e9ricains souffrent d'un certain type de handicap<\/a>. Il est essentiel de s'assurer que vos magasins sont accessibles \u00e0 tous. L'utilisation d'une liste de contr\u00f4le d'accessibilit\u00e9 est un excellent point de d\u00e9part pour voir quels efforts sont d\u00e9j\u00e0 en place et comment vous pouvez am\u00e9liorer l'accessibilit\u00e9 dans tous les magasins.<\/p>\n\n\n\n

Utilisez cet exemple de liste de contr\u00f4le d'accessibilit\u00e9 pour les d\u00e9taillants pour cr\u00e9er ou mettre \u00e0 jour les normes d'accessibilit\u00e9 dans vos points de vente. Cette liste de contr\u00f4le provient du ADA <\/a>et est inclus ici au cas o\u00f9 les informations seraient d\u00e9plac\u00e9es ou supprim\u00e9es de leur site Internet<\/a>.<\/p>\n\n\n\n<\/span>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Ext\u00e9rieur du magasin<\/h2>\n\n\n\n
    \n
  1. Toutes les places de stationnement accessibles, les all\u00e9es d'acc\u00e8s, les rampes d'acc\u00e8s et les voies de raccordement accessibles sont-elles exemptes d'obstacles, y compris les v\u00e9hicules sans d\u00e9signation appropri\u00e9e, les caddies, le gravier, la neige, la boue et les d\u00e9bris, ou les tas de feuilles\u00a0?<\/li>\n\n\n\n
  2. Les surfaces de tous les \u00e9l\u00e9ments de l'aire de stationnement et de la voie accessible sont-elles lisses et exemptes de grandes fissures et de zones bris\u00e9es ou sur\u00e9lev\u00e9es\u00a0?<\/li>\n\n\n\n
  3. Les panneaux indiquant les places de stationnement sont-ils lisibles et mont\u00e9s de mani\u00e8re \u00e0 ne pas \u00eatre masqu\u00e9s par les v\u00e9hicules en stationnement\u00a0?<\/li>\n\n\n\n
  4. Est-ce que toute la largeur (minimum 3 pieds) de tout le parcours accessible jusqu'\u00e0 l'entr\u00e9e du magasin est libre d'obstacles\u00a0?<\/li>\n\n\n\n
  5. La surface de la voie accessible \u00e0 l'entr\u00e9e est-elle lisse et exempte de grandes fissures et de zones bris\u00e9es ou sur\u00e9lev\u00e9es\u00a0?<\/li>\n\n\n\n
  6. Si l'itin\u00e9raire accessible n'est pas l'itin\u00e9raire principal vers le magasin, les panneaux indiquant l'itin\u00e9raire accessible sont-ils lisibles et situ\u00e9s \u00e0 l'entr\u00e9e principale et aux points cl\u00e9s le long de l'itin\u00e9raire alternatif\u00a0?<\/li>\n\n\n\n
  7. Tous les trottoirs et all\u00e9es menant \u00e0 l'entr\u00e9e du magasin sont-ils exempts d'objets (par exemple, arbres en surplomb, drapeaux, jardini\u00e8res suspendues) dont les bords inf\u00e9rieurs se situent entre 27 et 80 pouces au-dessus de l'all\u00e9e et s'\u00e9tendent \u00e0 plus de 4 pouces dans le parcours\u00a0?<\/li>\n\n\n\n
  8. Est-ce que les bords inf\u00e9rieurs de tous les objets suspendus au-dessus des trottoirs ou all\u00e9es (par exemple, banni\u00e8res, guirlandes lumineuses) sont \u00e0 80 pouces ou plus au-dessus de la route\u00a0?<\/li>\n\n\n\n
  9. Si l'entr\u00e9e accessible n'est pas l'entr\u00e9e principale, est-elle d\u00e9verrouill\u00e9e pendant toutes les heures d'ouverture\u00a0?<\/li>\n\n\n\n
  10. Le panneau orientant les personnes vers l'entr\u00e9e accessible est-il lisible\u00a0?<\/li>\n\n\n\n
  11. L'entr\u00e9e accessible dans le b\u00e2timent est-elle exempte d'obstacles qui obstruent l'espace libre sur les murs et le sol n\u00e9cessaire \u00e0 l'ouverture de la porte (entre 18 et 42 pouces du c\u00f4t\u00e9 du loquet de la porte, selon la direction d'approche et l'ouverture de la porte)\u00a0? Les obstacles peuvent inclure des marchandises, des places assises pour les clients ou des distributeurs automatiques.<\/li>\n\n\n\n
  12.  Est-ce que toute la largeur (minimum 3 pieds) de la route accessible dans le magasin est exempte d'obstacles (tels que de la glace et des nids-de-poule) et des risques de tr\u00e9buchement\u00a0?<\/li>\n\n\n\n
  13. Tous les nouveaux employ\u00e9s ont-ils \u00e9t\u00e9 inform\u00e9s des fonctionnalit\u00e9s accessibles de l'entreprise et des pratiques de service client accessibles\u00a0?<\/li>\n\n\n\n
  14. Les places de parking accessibles sont-elles bien \u00e9clair\u00e9es la nuit ?<\/li>\n\n\n\n
  15. Les voies d'acc\u00e8s accessibles sont-elles bien \u00e9clair\u00e9es la nuit\u00a0?<\/li>\n<\/ol>\n\n\n
    \n
    \"\"<\/a><\/figure>\n<\/div>\n\n\n

    Int\u00e9rieur du magasin<\/h2>\n\n\n\n
      \n
    1. Est-ce qu'au moins une porte du magasin s'ouvre automatiquement\u00a0?<\/li>\n\n\n\n
    2. Est-ce que toute la largeur (minimum 3 pieds) de la route accessible \u00e0 travers le magasin est libre d'obstacles et de risques de tr\u00e9buchement\u00a0?<\/li>\n\n\n\n
    3. Toutes les all\u00e9es entrant et traversant l'entreprise sont-elles exemptes d'objets (par exemple, des pr\u00e9sentoirs en porte-\u00e0-faux, des arbres dans des pots, des enseignes) dont les bords inf\u00e9rieurs se situent entre 27 et 80\u00a0pouces au-dessus de la passerelle et s'\u00e9tendent \u00e0 plus de 4\u00a0pouces dans l'all\u00e9e\u00a0?<\/li>\n\n\n\n
    4. Est-ce que tous les objets qui pendent au-dessus des all\u00e9es (par exemple, l'\u00e9clairage saisonnier, la marchandise d'\u00e9talage) sont \u00e0 80\u00a0pouces ou plus au-dessus de l'itin\u00e9raire\u00a0?<\/li>\n\n\n\n
    5. Les all\u00e9es de caisse et les comptoirs de vente accessibles sont-ils occup\u00e9s pendant toutes les heures d'ouverture\u00a0?<\/li>\n\n\n\n
    6. Est-ce que toute la longueur (minimum 3 pieds) des comptoirs abaiss\u00e9s des all\u00e9es de caisse accessibles et des comptoirs de vente est libre de marchandises et d'\u00e9quipements\u00a0?<\/li>\n\n\n\n
    7. Les installations et les zones de d\u00e9monstration de produits accessibles (par exemple, les stations d'\u00e9coute pour les enregistrements, les zones d'essai pour l'\u00e9lectronique) sont-elles exemptes d'obstacles qui bloquent le d\u00e9gagement du sol ou des genoux\u00a0?<\/li>\n\n\n\n
    8. Est-ce qu'au moins une porte du magasin s'ouvre automatiquement\u00a0?<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/a><\/figure>\n\n\n\n

      toilettes<\/h2>\n\n\n\n
        \n
      1. Les panneaux pour les toilettes accessibles et les cabines d'essayage sont-ils toujours lisibles et mont\u00e9s \u00e0 c\u00f4t\u00e9 du c\u00f4t\u00e9 loquet de la porte, \u00e0 5 pieds de l'axe du panneau\u00a0?<\/li>\n\n\n\n
      2. Les portes des toilettes ont-elles des lettres en braille ou un symbole masculin\/f\u00e9minin en relief (tactile)\u00a0?<\/li>\n\n\n\n
      3. Les portes des toilettes sont-elles \u00e9quip\u00e9es d'un dispositif d'ouverture automatique ou \u00e0 bouton-poussoir\u00a0?<\/li>\n\n\n\n
      4. Les toilettes publiques accessibles, les cabines de toilettes et les cabines d'essayage sont-elles d\u00e9verrouill\u00e9es lorsque toutes les autres installations sont d\u00e9verrouill\u00e9es\u00a0? Ou, si des cl\u00e9s sont requises pour toutes les installations, les cl\u00e9s des installations accessibles sont-elles disponibles dans un endroit accessible\u00a0?<\/li>\n\n\n\n
      5. Les entr\u00e9es des toilettes publiques accessibles et des cabines d'essayage sont-elles exemptes d'obstacles qui bloquent l'espace libre sur le mur et le sol n\u00e9cessaire \u00e0 l'ouverture de la porte (entre 18 et 42 pouces du c\u00f4t\u00e9 du loquet de la porte, selon la direction d'approche et l'ouverture de la porte) ? Les obstacles peuvent inclure des bo\u00eetes, des \u00e9tag\u00e8res ou des chaises.<\/li>\n\n\n\n
      6. L'espace au sol et sur les murs requis \u00e0 l'int\u00e9rieur des toilettes publiques et des cabines d'essayage est-il exempt d'obstacles tels que des poubelles, des chaises ou des \u00e9tag\u00e8res\u00a0?<\/li>\n\n\n\n
      7. Tous les distributeurs accessibles dans les toilettes publiques sont-ils remplis\u00a0?<\/li>\n\n\n\n
      8. Une personne en fauteuil roulant ou en scooter peut-elle atteindre les robinets et ouvrir l'eau d'une seule main\u00a0?<\/li>\n\n\n\n
      9. Les accessoires et distributeurs de toilettes sont-ils \u00e9galement \u00e0 port\u00e9e de main d'une personne en fauteuil roulant ou en scooter\u00a0?<\/li>\n\n\n\n
      10. Les distributeurs sont-ils automatiques ou faciles \u00e0 utiliser\u00a0?<\/li>\n<\/ol>\n\n\n
        \n
        \"\"<\/a><\/figure>\n<\/div>\n\n\n

        Ascenseurs<\/h1>\n\n\n\n
          \n
        1. Y a-t-il des obstacles qui bloquent l'acc\u00e8s aux commandes de l'ascenseur ou de l'ascenseur\u00a0? Les obstacles peuvent inclure des poubelles ou des urnes \u00e0 cigarettes.<\/li>\n\n\n\n
        2.  Tous les ascenseurs et monte-charges de l'entreprise sont-ils en \u00e9tat de marche\u00a0?<\/li>\n\n\n\n
        3. Les ascenseurs ont-ils des boutons en braille et des chiffres en relief pour les personnes aveugles ou malvoyantes\u00a0?<\/li>\n\n\n\n
        4. Les commandes de l'ascenseur sont-elles mont\u00e9es \u00e0 une hauteur confortable pour une personne utilisant un fauteuil roulant ou un scooter\u00a0?<\/li>\n\n\n\n
        5. L'ascenseur dispose-t-il d'un signal sonore pour alerter les personnes aveugles ou malvoyantes\u00a0?<\/li>\n\n\n\n
        6. L'ascenseur dispose-t-il d'un syst\u00e8me de rep\u00e8res visuels dans chaque hall d'ascenseur pour alerter les personnes sourdes ou malentendantes\u00a0?<\/li>\n<\/ol>\n\n\n\n

          La s\u00e9curit\u00e9 incendie<\/h2>\n\n\n\n
            \n
          1. Les employ\u00e9s sont-ils form\u00e9s \u00e0 la politique incendie et au plan de s\u00e9curit\u00e9 incendie en cas d'\u00e9vacuation
            des personnes handicap\u00e9es ?<\/li>\n\n\n\n
          2. Les issues de secours et les portes de sortie sont facilement accessibles et peuvent \u00eatre utilis\u00e9es par les personnes utilisant des aides \u00e0 la mobilit\u00e9.<\/li>\n\n\n\n
          3. Les instructions de sortie sont imprim\u00e9es en gros caract\u00e8res et mont\u00e9es dans un endroit accessible et tr\u00e8s visible.<\/li>\n\n\n\n
          4. Les instructions de sortie sont pr\u00e9enregistr\u00e9es, faciles \u00e0 comprendre et peuvent \u00eatre lues sur le syst\u00e8me d'interphone en cas d'urgence\u00a0?<\/li>\n\n\n\n
          5. Les alarmes incendie ont des signaux visuels et sonores\u00a0?<\/li>\n<\/ol>\n\n\n\n
            \"\"<\/a><\/figure>","protected":false},"excerpt":{"rendered":"

            On estime que 61 millions d'Am\u00e9ricains souffrent d'un certain type de handicap. Il est essentiel de s'assurer que vos magasins sont accessibles \u00e0 tous. L'utilisation d'une liste de contr\u00f4le d'accessibilit\u00e9 est un excellent point de d\u00e9part pour voir quels efforts sont d\u00e9j\u00e0 en place et comment vous pouvez am\u00e9liorer l'accessibilit\u00e9 dans tous les magasins. Utilisez cet exemple de liste de contr\u00f4le d'accessibilit\u00e9 pour\u2026 Lire la suite \u2714\ufe0f Liste de contr\u00f4le d'accessibilit\u00e9 pour les d\u00e9taillants<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":61520,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[63715,81136,677174189,11003417,677174197,677174234,677174188,677174237,677174195],"tags":[677174293,677173860,567606362,544636766],"class_list":["post-5901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharmacy","category-checklists","category-wine-beer-spirits","category-convenience-store","category-pet-care","category-thrift-stores","category-hotel-3","category-furniture","category-accessibility","tag-accessibility-audit","tag-disabilities-and-retail","tag-disabilities-compliance","tag-store-accessibility"],"yoast_head":"\n\u2714\ufe0f Accessibility Checklist for Retailers<\/title>\n<meta name=\"description\" content=\"Use an accessibility checklist to ensure sites and facilities are welcoming to all customers and to help you identify areas for improvement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bindy.com\/fr\/liste-de-controle-daccessibilite-pour-les-detaillants\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2714\ufe0f Accessibility Checklist for Retailers\" \/>\n<meta property=\"og:description\" content=\"Use an accessibility checklist to ensure sites and facilities are welcoming to all customers and to help you identify areas for improvement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.bindy.com\/fr\/liste-de-controle-daccessibilite-pour-les-detaillants\/\" \/>\n<meta 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La r\u00e9glementation varie selon les \u00c9tats am\u00e9ricains et les provinces canadiennes. 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Certaines des informations ci-dessous proviennent du bureau des professionnels de l'\u00c9tat de New York et sont incluses ici au cas o\u00f9 elles seraient d\u00e9plac\u00e9es ou supprim\u00e9es.","rel":"","context":"Dans "\u2695 Pharmacies"","block_context":{"text":"\u2695 Pharmacies","link":"https:\/\/blog.bindy.com\/fr\/category\/pharmacy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2018\/02\/shutterstock_390599908.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/comments?post=5901"}],"version-history":[{"count":25,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5901\/revisions"}],"predecessor-version":[{"id":64893,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5901\/revisions\/64893"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media\/61520"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media?parent=5901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/categories?post=5901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/tags?post=5901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}