{"id":5380,"date":"2021-12-26T15:16:00","date_gmt":"2021-12-26T20:16:00","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5380"},"modified":"2025-08-20T11:04:10","modified_gmt":"2025-08-20T15:04:10","slug":"liste-de-controle-des-operations-du-magasin","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/fr\/store-operations-checklist\/","title":{"rendered":"\u2714\ufe0f Liste de contr\u00f4le des op\u00e9rations du magasin"},"content":{"rendered":"

Utilisez une liste de contr\u00f4le des op\u00e9rations du magasin et inspectez r\u00e9guli\u00e8rement vos emplacements pour vous assurer que les normes de la marque sont respect\u00e9es et que les magasins fonctionnent de mani\u00e8re optimale.<\/p>\n\n\n\n

Utilisez cet exemple de liste de contr\u00f4le des op\u00e9rations du magasin pour cr\u00e9er ou mettre \u00e0 jour les normes ou les programmes d'exploitation du magasin dans tous vos emplacements.<\/p>\n\n\n\n<\/span>\n\n\n\n

Premi\u00e8res impressions<\/strong><\/h2>\n\n\n\n
    \n
  1. Sur une \u00e9chelle de un \u00e0 dix\u00a0; dans quelle mesure le magasin est-il pr\u00e9sentable\u00a0?<\/li>\n\n\n\n
  2. Des chariots ou des paniers sont-ils disponibles pr\u00e8s de la porte ?<\/li>\n\n\n\n
  3. Les all\u00e9es sont libres d'obstructions ?<\/li>\n\n\n\n
  4. Les all\u00e9es\/sections sont correctement \u00e9tiquet\u00e9es\u00a0?<\/li>\n\n\n\n
  5. Un vendeur est-il facile \u00e0 localiser si vous avez besoin d'aide\u00a0?<\/li>\n\n\n\n
  6. Affichage des ventes en cours\u00a0?<\/li>\n\n\n\n
  7. La signalisation et les accessoires sont comme neufs\u00a0?<\/li>\n\n\n\n
  8. Un \u00e9clairage de magasin optimis\u00e9 sans ampoules grill\u00e9es ?<\/li>\n\n\n\n
  9. Les \u00e9tag\u00e8res, les comptoirs et les produits du magasin sont-ils exempts de poussi\u00e8re\u00a0?<\/li>\n\n\n\n
  10. Les \u00e9tag\u00e8res sont-elles bien approvisionn\u00e9es, mais pas encombr\u00e9es\u00a0?<\/li>\n\n\n\n
  11. Les ordures et le recyclage sont-ils sortis tous les soirs\u00a0?<\/li>\n\n\n\n
  12. Les toilettes publiques sont-elles propres (le cas \u00e9ch\u00e9ant)\u00a0? Pour plus de d\u00e9tails, voir Liste de contr\u00f4le pour le nettoyage des toilettes commerciales<\/a>.<\/li>\n<\/ol>\n\n\n
    \n
    \"Gagner<\/a><\/figure>\n<\/div>\n\n\n

    Produit<\/strong><\/h2>\n\n\n\n
      \n
    1. Des produits de saison sont-ils expos\u00e9s ? Pour plus de d\u00e9tails, voir Liste de contr\u00f4le du merchandising visuel<\/a>.<\/li>\n\n\n\n
    2. Le produit est-il enti\u00e8rement r\u00e9approvisionn\u00e9 \u00e0 intervalles r\u00e9guliers\u00a0?<\/li>\n\n\n\n
    3. Quand le dernier r\u00e9approvisionnement a-t-il \u00e9t\u00e9 effectu\u00e9\u00a0?<\/li>\n\n\n\n
    4. Produit correctement organis\u00e9 par taille\/marque\/etc.\u00a0?<\/li>\n\n\n\n
    5. Le prix de chaque article est-il accompagn\u00e9 d'une \u00e9tiquette volante ou d'un code-barres\u00a0? Cochez 3 \u00e9l\u00e9ments dans chaque section.<\/li>\n\n\n\n
    6. Le produit \u00e0 prix r\u00e9duit ou sold\u00e9 est clairement indiqu\u00e9\u00a0?<\/li>\n\n\n\n
    7. Emballage du produit scell\u00e9, propre et sans dommage\u00a0?<\/li>\n<\/ol>\n\n\n
      \n
      \"\"<\/a><\/figure>\n<\/div>\n\n\n

      PDV<\/strong><\/h2>\n\n\n\n
        \n
      1. Les lignes se d\u00e9placent-elles efficacement\u00a0?<\/li>\n\n\n\n
      2. L'emballage en esp\u00e8ces est exempt d'effets personnels et d'argent suppl\u00e9mentaire\u00a0?<\/li>\n\n\n\n
      3. Les d\u00e9pliants\/cartes\/documents imprim\u00e9s sont-ils facilement disponibles pour les clients\u00a0?<\/li>\n\n\n\n
      4. Des d\u00e9p\u00f4ts r\u00e9guliers sont effectu\u00e9s\u00a0?<\/li>\n\n\n\n
      5. Le bordereau de d\u00e9p\u00f4t doit-il \u00eatre sign\u00e9\u00a0?<\/li>\n\n\n\n
      6. Les exc\u00e9dents\/p\u00e9nuries sont enregistr\u00e9s\u00a0?<\/li>\n\n\n\n
      7. Quelle \u00e9tait la date du dernier contr\u00f4le de tr\u00e9sorerie\u00a0?<\/li>\n\n\n\n
      8. Les r\u00e9servations de plus de 7 jours sont effac\u00e9es ou converties\u00a0?<\/li>\n<\/ol>\n\n\n\n

        Personnel<\/strong><\/h2>\n\n\n\n
          \n
        1. Le personnel a-t-il accueilli les clients ?<\/li>\n\n\n\n
        2. Combien de temps a-t-il fallu \u00e0 un employ\u00e9 pour vous saluer en entrant dans l'\u00e9tablissement\u00a0?<\/li>\n\n\n\n
        3. Le service \u00e9tait-il satisfaisant ?<\/li>\n\n\n\n
        4. Veuillez commenter les interactions des employ\u00e9s avec les clients. Revoir les normes de service si n\u00e9cessaire.<\/li>\n\n\n\n
        5. L'associ\u00e9 au d\u00e9tail \u00e9tait-il au courant de la promotion en cours\u00a0? Notez le nom de l'associ\u00e9.<\/li>\n\n\n\n
        6. Demandez \u00e0 un employ\u00e9 de d\u00e9tailler les normes de service \u00e0 la client\u00e8le. Fournissez des d\u00e9tails sur votre discussion.<\/li>\n\n\n\n
        7. Tout le personnel se connecte et se d\u00e9connecte, ou enregistre les heures conform\u00e9ment \u00e0 la politique de l'entreprise\u00a0?<\/li>\n\n\n\n
        8. Manque-t-il des poin\u00e7ons ?<\/li>\n\n\n\n
        9. Les horaires sont affich\u00e9s et \u00e0 jour?<\/li>\n<\/ol>\n\n\n
          \n
          \"\"<\/a><\/figure>\n<\/div>\n\n\n

          Entra\u00eenement<\/strong><\/h2>\n\n\n\n
            \n
          1. \u00c0 quand remonte la derni\u00e8re date de formation des employ\u00e9s\u00a0?<\/li>\n\n\n\n
          2. Interrogez tout employ\u00e9 nouvellement form\u00e9. Enregistrez toutes les questions de suivi des employ\u00e9s \u00e0 la formation.<\/li>\n\n\n\n
          3. Quelle \u00e9tait la date de la derni\u00e8re r\u00e9union du personnel\u00a0?<\/li>\n\n\n\n
          4. Quand est pr\u00e9vue la prochaine r\u00e9union du personnel ?<\/li>\n\n\n\n
          5. Avez-vous identifi\u00e9 des opportunit\u00e9s de coaching en magasin\u00a0? Fournissez des d\u00e9tails.<\/li>\n<\/ol>\n\n\n\n

            LA S\u00c9CURIT\u00c9 INCENDIE<\/h2>\n\n\n\n
              \n
            1. Existe-t-il un syst\u00e8me de d\u00e9tection d'incendie\/fum\u00e9e fonctionnel\u00a0? Pour plus de d\u00e9tails, consultez le Liste de v\u00e9rification de la sant\u00e9 et de la s\u00e9curit\u00e9<\/a>.<\/li>\n\n\n\n
            2. Y a-t-il un extincteur mont\u00e9 dans une zone d\u00e9sign\u00e9e et d\u00e9gag\u00e9e\u00a0?<\/li>\n\n\n\n
            3. V\u00e9rifiez et notez la date de p\u00e9remption de l'extincteur<\/li>\n\n\n\n
            4. Le personnel conna\u00eet-il l'emplacement de l'extincteur\u00a0? Demandez \u00e0 3 membres de l'\u00e9quipe.<\/li>\n\n\n\n
            5. Le personnel a-t-il \u00e9t\u00e9 correctement form\u00e9 \u00e0 l'utilisation d'un extincteur\u00a0?<\/li>\n\n\n\n
            6. Y a-t-il un syst\u00e8me d'arrosage?<\/li>\n\n\n\n
            7. Quelle \u00e9tait la date de la derni\u00e8re inspection des gicleurs\u00a0?<\/li>\n\n\n\n
            8. Le plan incendie est-il r\u00e9guli\u00e8rement test\u00e9 ?<\/li>\n\n\n\n
            9. Le personnel sait-il quoi faire en cas d'incendie?<\/li>\n\n\n\n
            10. Quelle \u00e9tait la date du dernier exercice d'incendie?<\/li>\n\n\n\n
            11. Le personnel conna\u00eet-il l'emplacement de la sortie de secours et le lieu de rendez-vous\u00a0?<\/li>\n\n\n\n
            12. Les portes des issues de secours s'ouvrent-elles\u00a0?<\/li>\n<\/ol>\n\n\n
              \n
              \"\"<\/a><\/figure>\n<\/div>\n\n\n

              Espaces partag\u00e9s<\/strong><\/h1>\n\n\n\n
                \n
              1. Le bureau est propre et sans encombrement ?<\/li>\n\n\n\n
              2. L'espace partag\u00e9 des employ\u00e9s est exempt d'encombrement ou de nourriture\u00a0?<\/li>\n\n\n\n
              3. Le personnel sait-il o\u00f9 entreposer les effets personnels\u00a0?<\/li>\n\n\n\n
              4. Le frigo du personnel est propre, pas de nourriture p\u00e9rim\u00e9e ?<\/li>\n\n\n\n
              5. L'\u00e9vier est-il vide de vaisselle ?<\/li>\n\n\n\n
              6. La salle de bain des employ\u00e9s est propre et remplie de savon et de fournitures\u00a0?<\/li>\n<\/ol>\n\n\n\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                Utilisez une liste de contr\u00f4le des op\u00e9rations en magasin et inspectez r\u00e9guli\u00e8rement vos emplacements pour vous assurer que les normes de la marque sont respect\u00e9es et que les magasins fonctionnent de mani\u00e8re optimale. Utilisez cet exemple de liste de contr\u00f4le des op\u00e9rations en magasin pour cr\u00e9er ou mettre \u00e0 jour les normes ou les programmes d'exploitation des magasins dans tous vos emplacements. Premi\u00e8res impressions Produit POS Formation du personnel S\u00c9CURIT\u00c9 INCENDIE Espaces partag\u00e9s<\/p>","protected":false},"author":6370623,"featured_media":5668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[63715,81136,154086213,677174189,11003417,677174234,677174250,677174237],"tags":[55665360,677174270,677174292],"class_list":["post-5380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharmacy","category-checklists","category-marijuana-retail","category-wine-beer-spirits","category-convenience-store","category-thrift-stores","category-fashion-footwear","category-furniture","tag-retail-audit-2","tag-retail-audit-checklist","tag-retail-operations-checklist"],"yoast_head":"\n\u2714\ufe0f Store Operations Checklist<\/title>\n<meta name=\"description\" content=\"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bindy.com\/fr\/liste-de-controle-des-operations-du-magasin\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2714\ufe0f Store Operations Checklist\" \/>\n<meta property=\"og:description\" content=\"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.bindy.com\/fr\/liste-de-controle-des-operations-du-magasin\/\" \/>\n<meta property=\"og:site_name\" content=\"Audits, Tasks and Communication\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bindyhq\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-26T20:16:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-20T15:04:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?_t=1755702250\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bindy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@bindyhq\" \/>\n<meta name=\"twitter:site\" content=\"@bindyhq\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/\"},\"author\":{\"name\":\"Bindy\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/person\\\/d5e8de9f43631f43e8ad334d7d28c52f\"},\"headline\":\"\u2714\ufe0f Store Operations Checklist\",\"datePublished\":\"2021-12-26T20:16:00+00:00\",\"dateModified\":\"2025-08-20T15:04:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/\"},\"wordCount\":569,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1\",\"keywords\":[\"retail audit\",\"retail audit checklist\",\"retail operations checklist\"],\"articleSection\":[\"\u2695 Pharmacies\",\"\u2714\ufe0f Checklists\",\"\ud83c\udf3f Cannabis\",\"\ud83c\udf7e Wine, Beer and Spirits\",\"\ud83c\udfea Convenience Stores\",\"\ud83d\udc5a Thrift Stores\",\"\ud83d\udc5f Fashion and Footwear\",\"\ud83d\udecf\ufe0f Furniture\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/\",\"name\":\"\u2714\ufe0f Store Operations Checklist\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1\",\"datePublished\":\"2021-12-26T20:16:00+00:00\",\"dateModified\":\"2025-08-20T15:04:10+00:00\",\"description\":\"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1\",\"width\":1920,\"height\":1280,\"caption\":\"Photo credit: Shutterstock\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/store-operations-checklist\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.bindy.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u2714\ufe0f Store Operations Checklist\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#website\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/\",\"name\":\"Audits, Tasks and Communication\",\"description\":\"Inspect your sites, verify brand standards, and send tasks. Get real-time reports, signatures, videos, and photo verifications.\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.bindy.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#organization\",\"name\":\"Bindy\",\"url\":\"https:\\\/\\\/blog.bindy.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/blog.bindy.com\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1\",\"width\":1005,\"height\":301,\"caption\":\"Bindy\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/bindyhq\",\"https:\\\/\\\/x.com\\\/bindyhq\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bindyhq\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.bindy.com\\\/#\\\/schema\\\/person\\\/d5e8de9f43631f43e8ad334d7d28c52f\",\"name\":\"Bindy\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g\",\"caption\":\"Bindy\"},\"description\":\"Bindy is a cloud-powered app to automate \u2714\ufe0f audits, \ud83d\uddd3\ufe0f tasks and \ud83d\udce3 communication for retail and hospitality. Deploy and verify brand standards, tasks, and corrective actions to your sites with ease. Get real-time reports, signatures, videos, and photo verifications.\",\"sameAs\":[\"https:\\\/\\\/www.bindy.com\"],\"url\":\"https:\\\/\\\/blog.bindy.com\\\/fr\\\/author\\\/betterdot\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u2714\ufe0f Liste de contr\u00f4le des op\u00e9rations du magasin","description":"L'utilisation d'une liste de contr\u00f4le des op\u00e9rations du magasin pour inspecter r\u00e9guli\u00e8rement vos emplacements garantit que les normes de la marque sont respect\u00e9es et que les magasins fonctionnent bien.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.bindy.com\/fr\/liste-de-controle-des-operations-du-magasin\/","og_locale":"fr_FR","og_type":"article","og_title":"\u2714\ufe0f Store Operations Checklist","og_description":"Using a store operations checklist to regularly inspect your locations ensures brand standards are upheld and stores are running well.\u00a0","og_url":"https:\/\/blog.bindy.com\/fr\/liste-de-controle-des-operations-du-magasin\/","og_site_name":"Audits, Tasks and Communication","article_publisher":"https:\/\/www.facebook.com\/bindyhq","article_published_time":"2021-12-26T20:16:00+00:00","article_modified_time":"2025-08-20T15:04:10+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?_t=1755702250","type":"image\/jpeg"}],"author":"Bindy","twitter_card":"summary_large_image","twitter_creator":"@bindyhq","twitter_site":"@bindyhq","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#article","isPartOf":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/"},"author":{"name":"Bindy","@id":"https:\/\/blog.bindy.com\/#\/schema\/person\/d5e8de9f43631f43e8ad334d7d28c52f"},"headline":"\u2714\ufe0f Store Operations Checklist","datePublished":"2021-12-26T20:16:00+00:00","dateModified":"2025-08-20T15:04:10+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/"},"wordCount":569,"commentCount":0,"publisher":{"@id":"https:\/\/blog.bindy.com\/#organization"},"image":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1","keywords":["retail audit","retail audit checklist","retail operations checklist"],"articleSection":["\u2695 Pharmacies","\u2714\ufe0f Checklists","\ud83c\udf3f Cannabis","\ud83c\udf7e Wine, Beer and Spirits","\ud83c\udfea Convenience Stores","\ud83d\udc5a Thrift Stores","\ud83d\udc5f Fashion and Footwear","\ud83d\udecf\ufe0f Furniture"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.bindy.com\/store-operations-checklist\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/","url":"https:\/\/blog.bindy.com\/store-operations-checklist\/","name":"\u2714\ufe0f Liste de contr\u00f4le des op\u00e9rations du magasin","isPartOf":{"@id":"https:\/\/blog.bindy.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#primaryimage"},"image":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1","datePublished":"2021-12-26T20:16:00+00:00","dateModified":"2025-08-20T15:04:10+00:00","description":"L'utilisation d'une liste de contr\u00f4le des op\u00e9rations du magasin pour inspecter r\u00e9guli\u00e8rement vos emplacements garantit que les normes de la marque sont respect\u00e9es et que les magasins fonctionnent bien.\u00a0","breadcrumb":{"@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.bindy.com\/store-operations-checklist\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#primaryimage","url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1","contentUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1","width":1920,"height":1280,"caption":"Photo credit: Shutterstock"},{"@type":"BreadcrumbList","@id":"https:\/\/blog.bindy.com\/store-operations-checklist\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.bindy.com\/"},{"@type":"ListItem","position":2,"name":"\u2714\ufe0f Store Operations Checklist"}]},{"@type":"WebSite","@id":"https:\/\/blog.bindy.com\/#website","url":"https:\/\/blog.bindy.com\/","name":"Audits, t\u00e2ches et communication","description":"Inspectez vos sites, v\u00e9rifiez la conformit\u00e9 aux normes de votre marque et assignez des t\u00e2ches. Recevez des rapports en temps r\u00e9el, des signatures, des vid\u00e9os et des v\u00e9rifications photo.","publisher":{"@id":"https:\/\/blog.bindy.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.bindy.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/blog.bindy.com\/#organization","name":"Bindy","url":"https:\/\/blog.bindy.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.bindy.com\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1","contentUrl":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/Bindy-logo-horiz-col-72DPI.png?fit=1005%2C301&ssl=1","width":1005,"height":301,"caption":"Bindy"},"image":{"@id":"https:\/\/blog.bindy.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bindyhq","https:\/\/x.com\/bindyhq","https:\/\/www.linkedin.com\/company\/bindyhq\/"]},{"@type":"Person","@id":"https:\/\/blog.bindy.com\/#\/schema\/person\/d5e8de9f43631f43e8ad334d7d28c52f","name":"Bindy","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3716fdd6e4d91f3a7e58f2a1540f8d9b2ce592771867cac2bfe8233b1fabc975?s=96&d=identicon&r=g","caption":"Bindy"},"description":"Bindy est une application cloud permettant d'automatiser \u2714\ufe0f les audits, \ud83d\uddd3\ufe0f les t\u00e2ches et \ud83d\udce3 la communication pour le commerce de d\u00e9tail et l'h\u00f4tellerie. D\u00e9ployez et v\u00e9rifiez facilement les normes de marque, les t\u00e2ches et les actions correctives sur vos sites. Obtenez des rapports, des signatures, des vid\u00e9os et des v\u00e9rifications photo en temps r\u00e9el.","sameAs":["https:\/\/www.bindy.com"],"url":"https:\/\/blog.bindy.com\/fr\/author\/betterdot\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/02\/shutterstock_665117635.jpg?fit=1920%2C1280&ssl=1","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pDNAM-1oM","jetpack-related-posts":[{"id":4875,"url":"https:\/\/blog.bindy.com\/fr\/what-is-a-smart-checklist\/","url_meta":{"origin":5380,"position":0},"title":"Qu'est-ce qu'une liste de contr\u00f4le intelligente\u00a0?","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Une liste de contr\u00f4le de vente au d\u00e9tail intelligente contient des points, des images de bonnes pratiques, des fichiers de support, des conditions et des recommandations de plans d'action. Il permet de v\u00e9rifier les normes de l'entreprise, de suivre les lacunes, de les attribuer et de les r\u00e9soudre. Il garantit que les programmes et politiques sont d\u00e9ploy\u00e9s int\u00e9gralement, \u00e0 temps, dans chaque magasin. Une liste de contr\u00f4le intelligente est construite, puis utilis\u00e9e dans le\u2026","rel":"","context":"Dans "\u2714\ufe0f Checklists"","block_context":{"text":"\u2714\ufe0f Checklists","link":"https:\/\/blog.bindy.com\/fr\/category\/checklists\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Screen-compo-Final-bck-transp_Screen-compo-devicesx5icones-G-30.png?fit=1200%2C566&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Screen-compo-Final-bck-transp_Screen-compo-devicesx5icones-G-30.png?fit=1200%2C566&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Screen-compo-Final-bck-transp_Screen-compo-devicesx5icones-G-30.png?fit=1200%2C566&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Screen-compo-Final-bck-transp_Screen-compo-devicesx5icones-G-30.png?fit=1200%2C566&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/Screen-compo-Final-bck-transp_Screen-compo-devicesx5icones-G-30.png?fit=1200%2C566&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":6293,"url":"https:\/\/blog.bindy.com\/fr\/how-to-build-a-retail-audit-checklist\/","url_meta":{"origin":5380,"position":1},"title":"\u2b50 Comment cr\u00e9er une liste de contr\u00f4le d'audit de vente au d\u00e9tail","author":"Bindy","date":"juillet 20, 2023","format":false,"excerpt":"Les audits de vente au d\u00e9tail, \u00e9galement appel\u00e9s visites ou inspections, am\u00e9liorent la conformit\u00e9 aux programmes des magasins et aux normes de la marque. Ils font partie int\u00e9grante du processus d'ex\u00e9cution de la vente au d\u00e9tail et sont con\u00e7us pour augmenter les ventes et les marges b\u00e9n\u00e9ficiaires, am\u00e9liorer la satisfaction client et r\u00e9duire les risques commerciaux. Vous lancez peut-\u00eatre un programme d'audit de vente au d\u00e9tail de A \u00e0 Z. Peut-\u00eatre\u2026","rel":"","context":"Dans "\u2714\ufe0f Checklists"","block_context":{"text":"\u2714\ufe0f Checklists","link":"https:\/\/blog.bindy.com\/fr\/category\/checklists\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/01\/Shutterstock_2112125675.jpg?fit=1200%2C388&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/01\/Shutterstock_2112125675.jpg?fit=1200%2C388&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/01\/Shutterstock_2112125675.jpg?fit=1200%2C388&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/01\/Shutterstock_2112125675.jpg?fit=1200%2C388&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2022\/01\/Shutterstock_2112125675.jpg?fit=1200%2C388&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2257,"url":"https:\/\/blog.bindy.com\/fr\/checklist-for-wine-beer-and-spirits-retailers\/","url_meta":{"origin":5380,"position":2},"title":"\u2714\ufe0f Liste de contr\u00f4le pour les d\u00e9taillants de vins, de bi\u00e8res et de spiritueux","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Utilisez cet exemple de liste de contr\u00f4le pour les d\u00e9taillants de vins, bi\u00e8res et spiritueux afin de cr\u00e9er ou de mettre \u00e0 jour vos op\u00e9rations et programmes de merchandising dans vos points de vente. Ces listes de contr\u00f4le garantissent que les vins, bi\u00e8res et spiritueux sont commercialis\u00e9s et vendus conform\u00e9ment aux normes et r\u00e9glementations de l'entreprise. Des audits r\u00e9guliers aident les d\u00e9taillants et les distributeurs \u00e0 \u00eatre proactifs et \u00e0 g\u00e9rer\u2026","rel":"","context":"Dans "\u2714\ufe0f Checklists"","block_context":{"text":"\u2714\ufe0f Checklists","link":"https:\/\/blog.bindy.com\/fr\/category\/checklists\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/02\/AdobeStock_111413881.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/02\/AdobeStock_111413881.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/02\/AdobeStock_111413881.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/02\/AdobeStock_111413881.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/02\/AdobeStock_111413881.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2550,"url":"https:\/\/blog.bindy.com\/fr\/lottery-retailer-checklist\/","url_meta":{"origin":5380,"position":3},"title":"\u2714\ufe0f Liste de contr\u00f4le des d\u00e9taillants de loterie","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Utilisez cet exemple de liste de contr\u00f4le pour d\u00e9taillants de loterie afin de cr\u00e9er ou de mettre \u00e0 jour des programmes dans vos \u00e9tablissements. De nombreuses stations-service, sup\u00e9rettes, \u00e9piceries, kiosques de centres commerciaux et pharmacies vendent des produits de loterie. Cependant, la vente de billets et de jeux de loterie comporte certaines responsabilit\u00e9s l\u00e9gales et soci\u00e9tales. Une liste de contr\u00f4le pour d\u00e9taillants de loterie garantit que les billets et\u2026","rel":"","context":"Dans "\u2714\ufe0f Checklists"","block_context":{"text":"\u2714\ufe0f Checklists","link":"https:\/\/blog.bindy.com\/fr\/category\/checklists\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/04\/WikipediaCommons_OLGLotteryTickets.jpg?fit=1200%2C795&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/04\/WikipediaCommons_OLGLotteryTickets.jpg?fit=1200%2C795&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/04\/WikipediaCommons_OLGLotteryTickets.jpg?fit=1200%2C795&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/04\/WikipediaCommons_OLGLotteryTickets.jpg?fit=1200%2C795&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2017\/04\/WikipediaCommons_OLGLotteryTickets.jpg?fit=1200%2C795&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":4731,"url":"https:\/\/blog.bindy.com\/fr\/what-is-a-retail-audit\/","url_meta":{"origin":5380,"position":4},"title":"\u2b50 Qu'est-ce qu'un audit de vente au d\u00e9tail ?","author":"Bindy","date":"ao\u00fbt 1, 2023","format":false,"excerpt":"Un audit de vente au d\u00e9tail aide les marques de vente au d\u00e9tail et d'h\u00f4tellerie \u00e0 mettre en \u0153uvre les normes, programmes et proc\u00e9dures de marque dans des domaines tels que les op\u00e9rations, le marchandisage, la pr\u00e9vention des pertes, la sant\u00e9, la s\u00fbret\u00e9 et la s\u00e9curit\u00e9 dans tous les magasins, \u00e0 temps et dans leur int\u00e9gralit\u00e9. L'audit est parfois appel\u00e9 \u00e9valuation ou simplement visite. L\u2019audit utilise le commerce de d\u00e9tail\u2026","rel":"","context":"Dans "\u2b50 Best practices"","block_context":{"text":"\u2b50 Best practices","link":"https:\/\/blog.bindy.com\/fr\/category\/about-bindy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/11\/book_cover_retail-audit.png?fit=800%2C939&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":784,"url":"https:\/\/blog.bindy.com\/fr\/district-managers-or-checklists\/","url_meta":{"origin":5380,"position":5},"title":"Gestionnaires de district ou listes de contr\u00f4le\u00a0?","author":"Bindy","date":"octobre 26, 2021","format":false,"excerpt":"Vous devez v\u00e9rifier le respect des normes de la marque dans l'ensemble de votre activit\u00e9 de vente au d\u00e9tail ou d'h\u00f4tellerie-restauration, pour tous les franchis\u00e9s et tous les \u00e9tablissements. Comment proc\u00e9der\u00a0? Vous fiez-vous aux responsables de secteur, \u00e0 leur exp\u00e9rience et \u00e0 leur approche personnalis\u00e9e, ou utilisez-vous des listes de contr\u00f4le \u00e0 remplir par tous\u00a0? Ces listes consistent g\u00e9n\u00e9ralement en des r\u00e9ponses par oui ou par non \u00e0 des questions standardis\u00e9es\u2026","rel":"","context":"Dans "\ud83c\udfaf Brand Standards"","block_context":{"text":"\ud83c\udfaf Brand Standards","link":"https:\/\/blog.bindy.com\/fr\/category\/brand-standards\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/02\/shutterstock_714760294-1.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/02\/shutterstock_714760294-1.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/02\/shutterstock_714760294-1.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/02\/shutterstock_714760294-1.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2020\/02\/shutterstock_714760294-1.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/users\/6370623"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/comments?post=5380"}],"version-history":[{"count":31,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5380\/revisions"}],"predecessor-version":[{"id":66065,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/posts\/5380\/revisions\/66065"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media\/5668"}],"wp:attachment":[{"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/media?parent=5380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/categories?post=5380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bindy.com\/fr\/wp-json\/wp\/v2\/tags?post=5380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}