{"id":1666,"date":"2021-10-26T15:15:52","date_gmt":"2021-10-26T19:15:52","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=1666"},"modified":"2025-08-19T14:15:17","modified_gmt":"2025-08-19T18:15:17","slug":"lista-de-verificacion-para-el-autoservicio","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/es\/drive-thru-checklist\/","title":{"rendered":"\u2714\ufe0f Lista de verificaci\u00f3n para el servicio desde el auto"},"content":{"rendered":"

Utilice esta lista de verificaci\u00f3n de muestra para drive-thru para crear o actualizar su programa de inspecci\u00f3n para drive-thru en todos sus restaurantes y sitios equipados con drive-thru.<\/p>\n\n\n\n

Puedes recoger la cena, tomar un caf\u00e9, hacer tus operaciones bancarias y, al menos en Las Vegas... \u00a1casarte en el autoservicio! Los clientes valoran la comodidad y rapidez del servicio de autoservicio. A continuaci\u00f3n, encontrar\u00e1 una lista de criterios para auditar los drive-thrus y asegurarse de que sus invitados siempre tengan una experiencia positiva.<\/p>\n\n\n\n<\/span>\n\n\n\n

Carril de autoservicio
<\/strong><\/h2>\n\n\n\n
    \n
  1. \u00bfEl carril drive-thru se encuentra f\u00e1cilmente y est\u00e1 claramente marcado?<\/li>\n\n\n\n
  2. \u00bfSon las flechas pintadas de los carriles drive-thru f\u00e1cilmente visibles y claramente marcadas?<\/li>\n\n\n\n
  3. \u00bfLas luces se encienden autom\u00e1ticamente despu\u00e9s del anochecer y el carril est\u00e1 bien iluminado?<\/li>\n\n\n\n
  4. \u00bfTodas las luces de los carriles est\u00e1n en buen estado de funcionamiento?<\/li>\n\n\n\n
  5. \u00bfEl carril drive-thru libre de basura?<\/li>\n\n\n\n
  6. \u00bfHay un contenedor de basura disponible antes de conducir hasta los tableros de men\u00fa?<\/li>\n\n\n\n
  7. \u00bfLos contenedores de basura est\u00e1n en buenas condiciones y no se desbordan?<\/li>\n\n\n\n
  8. \u00bfEs f\u00e1cil acceder al cubo de la basura sin salir del coche?<\/li>\n\n\n\n
  9. \u00bfEl carril drive-thru libre de graffiti?<\/li>\n\n\n\n
  10. \u00bfEl carril drive-thru est\u00e1 libre de da\u00f1os en los bordillos?<\/li>\n\n\n\n
  11. \u00bfEl jard\u00edn del drive-thru libre de basura?<\/li>\n\n\n\n
  12. \u00bfEl jard\u00edn del drive-thru est\u00e1 libre de plantas y\/o arbustos muertos?<\/li>\n<\/ol>\n\n\n
    \n
    \"\"<\/a><\/figure>\n<\/div>\n\n\n

    Tableros\/letreros de men\u00fa de autoservicio<\/strong><\/h2>\n\n\n\n
      \n
    1. \u00bfEst\u00e1n limpios y en buenas condiciones los tableros\/letreros de men\u00fa y los postes de los altavoces?<\/li>\n\n\n\n
    2. \u00bfLos tableros\/letreros de men\u00fa y el altavoz no tienen suciedad ni moho?<\/li>\n\n\n\n
    3. \u00bfTodos los tableros\/letreros de men\u00fa de autoservicio y el altavoz est\u00e1n libres de grietas obvias o lentes da\u00f1ados?<\/li>\n\n\n\n
    4. \u00bfEst\u00e1n libres de cinta adhesiva y\/o pegatinas visibles todos los tableros\/letreros de men\u00fa y el altavoz del drive-thru?<\/li>\n\n\n\n
    5. \u00bfLos tableros\/letreros y el altavoz del men\u00fa de autoservicio est\u00e1n libres de letreros escritos a mano?<\/li>\n\n\n\n
    6. \u00bfEst\u00e1 bien iluminado el tablero del men\u00fa?<\/li>\n\n\n\n
    7. \u00bfLas im\u00e1genes del tablero del men\u00fa est\u00e1n bien presentadas y no est\u00e1n descoloridas?<\/li>\n\n\n\n
    8. \u00bfEl altavoz est\u00e1 libre de da\u00f1os visibles evidentes?<\/li>\n\n\n\n
    9. \u00bfLa ventana de recogida est\u00e1 limpia y el \u00e1rea libre de letreros escritos a mano?<\/li>\n\n\n\n
    10. \u00bfEst\u00e1 limpia la ventanilla de recogida?<\/li>\n<\/ol>\n\n\n\n

      Empleados<\/strong><\/h2>\n\n\n\n
        \n
      1. \u00bfTodos los empleados en la(s) ventanilla(s) de autoservicio parecen presentables y con el uniforme adecuado?<\/li>\n\n\n\n
      2. \u00bfTodos los empleados en las ventanillas de autoservicio llevan una etiqueta con su nombre?<\/li>\n\n\n\n
      3. \u00bfEl cajero de la ventana de recogida organizado y eficiente?<\/li>\n<\/ol>\n\n\n
        \n
        \"\"<\/a><\/figure>\n<\/div>\n\n\n

        Servicio<\/strong><\/h2>\n\n\n\n
          \n
        1. \u00bfLo saludan cort\u00e9smente, dentro de los 5 segundos despu\u00e9s de detenerse en el altavoz del tablero de men\u00fa?<\/li>\n\n\n\n
        2. En el orador, \u00bfle ofrecen un art\u00edculo adicional y le informan sobre la promoci\u00f3n actual?<\/li>\n\n\n\n
        3. \u00bfEl cajero est\u00e1 repitiendo su pedido para confirmar?<\/li>\n\n\n\n
        4. Una vez confirmado el pedido, \u00bfel cajero te da el total?<\/li>\n\n\n\n
        5. Despu\u00e9s de recibir el total, \u00bfse le pide que conduzca hasta la ventana?<\/li>\n\n\n\n
        6. En la ventanilla de recogida, \u00bfel cajero sonr\u00ede y repite el total correcto?<\/li>\n\n\n\n
        7. \u00bfRecibi\u00f3 su pedido dentro de los 120 segundos de detenerse en la ventana de recogida?<\/li>\n\n\n\n
        8. \u00bfCu\u00e1nto tiempo tard\u00f3 en recibir su pedido? Minutos: ___ Segundos: ___<\/li>\n\n\n\n
        9. \u00bfSe le agradeci\u00f3 sinceramente cuando le entregaron su pedido?<\/li>\n\n\n\n
        10. \u00bfEst\u00e1n todos los art\u00edculos de su pedido en el embalaje correcto?<\/li>\n\n\n\n
        11. \u00bfServilletas incluidas con tu pedido?<\/li>\n\n\n\n
        12. \u00bfSe incluye un recibo con su pedido?<\/li>\n\n\n\n
        13. \u00bfEl pedido est\u00e1 libre de derrames y fugas?<\/li>\n\n\n\n
        14. \u00bfEs precisa la orden 100%? <\/strong><\/li>\n<\/ol>\n\n\n\n

          <\/p>","protected":false},"excerpt":{"rendered":"

          Utilice esta lista de verificaci\u00f3n de muestra para el servicio al auto para crear o actualizar su programa de inspecci\u00f3n de servicio al auto en todos sus restaurantes y establecimientos equipados con servicio al auto. Puede recoger la cena, tomar un caf\u00e9, realizar sus operaciones bancarias y, al menos en Las Vegas... \u00a1casarse en el servicio al auto! Los clientes valoran la comodidad y la rapidez del servicio de los servicios al auto. A continuaci\u00f3n, se muestra una lista de verificaci\u00f3n de servicio al auto. Seguir leyendo \u2714\ufe0f Lista de verificaci\u00f3n para el servicio desde el auto<\/span> \u2192<\/span><\/a><\/p>","protected":false},"author":6370623,"featured_media":23194,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Drive-Thru 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