{"id":5993,"date":"2021-10-26T15:16:04","date_gmt":"2021-10-26T20:16:04","guid":{"rendered":"http:\/\/blog.bindy.com\/?p=5993"},"modified":"2024-08-30T09:27:46","modified_gmt":"2024-08-30T13:27:46","slug":"%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d9%85%d8%b9%d8%a7%d9%8a%d9%8a%d8%b1-%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1","status":"publish","type":"post","link":"https:\/\/blog.bindy.com\/ar\/how-to-improve-customer-service-standards\/","title":{"rendered":"\u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u0645\u0639 <a href=\"https:\/\/www.mytotalretail.com\/article\/rude-employees-missing-packages-bad-service-why-customers-ditch-stores\/\" target=\"_blank\" rel=\"noopener noreferrer\">77% \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646<\/a> \u0628\u0639\u062f \u0623\u0646 \u062d\u062f\u062f\u062a \u0645\u0624\u062e\u0631\u064b\u0627 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0648\u0642\u062d\u0629 \u0628\u0627\u0639\u062a\u0628\u0627\u0631\u0647\u0627 \u0627\u0644\u062c\u0627\u0646\u0628 \u0627\u0644\u0623\u0643\u062b\u0631 \u0625\u0632\u0639\u0627\u062c\u064b\u0627 \u0644\u0644\u062a\u0633\u0648\u0642 \u0641\u064a \u0627\u0644\u0645\u062a\u0627\u062c\u0631 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629 \u0648\u063a\u064a\u0631\u0647\u0627 <a href=\"https:\/\/www.mytotalretail.com\/article\/rude-employees-missing-packages-bad-service-why-customers-ditch-stores\/\" target=\"_blank\" rel=\"noopener noreferrer\">55% \u0639\u0644\u0649 \u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u0646\u0642\u0644 \u0623\u0639\u0645\u0627\u0644\u0647\u0645 \u0625\u0644\u0649 \u0645\u0643\u0627\u0646 \u0622\u062e\u0631<\/a> 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\u0628\u0639\u062f \u0643\u0644 \u0634\u064a\u0621 \u060c \u0642\u062f \u0644\u0627 \u062a\u0643\u0648\u0646 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0639\u0627\u0645\u0644 \u0628\u0647\u0627 \u0623\u062d\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u0639 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0647\u064a \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0641\u0627\u0639\u0644 \u0628\u0647\u0627 \u0645\u0648\u0638\u0641 \u0622\u062e\u0631 \u0645\u0639 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 - \u0648\u0645\u0639 \u0630\u0644\u0643 \u062a\u0638\u0644 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u062f\u0639\u0645\u0648\u0646\u0647\u0645 \u0643\u0645\u0627 \u0647\u064a. \u0645\u0639 \u0648\u0636\u0639 \u0630\u0644\u0643 \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 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\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u0648\u062c\u0632\u0629 \u064a\u062a\u0645 \u062a\u062f\u0631\u064a\u0628 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645\u0647\u0627 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0645\u0646 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u0628\u0647\u0627 \u0627\u0644\u062a\u0631\u062d\u064a\u0628 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0625\u0644\u0649 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0630\u064a \u064a\u062a\u0644\u0642\u0648\u0646\u0647 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0633\u0648\u0642 \u0641\u064a \u0645\u062a\u062c\u0631\u0643 \u0625\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062a\u064a \u062a\u062f\u0639\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0645\u063a\u0627\u062f\u0631\u0629 \u0639\u0646\u062f \u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0634\u0631\u0627\u0621 \u060c \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0643\u0644 \u062a\u0641\u0627\u0639\u0644 \u0645\u062d\u062a\u0645\u0644 \u0644\u0643\u064a\u0641\u064a\u0629 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u0645\u062a\u062c\u0631. \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0636\u0645\u0646 \u062a\u0648\u0642\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0628\u0627\u0626\u0639 \u0627\u0644\u062a\u062c\u0632\u0626\u0629.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63393\" data-permalink=\"https:\/\/blog.bindy.com\/ar\/what-are-brand-standards\/brand-standards-orange\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63393\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2023\/09\/brand-standards-orange.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>&quot;<\/strong>\u0633\u0648\u0627\u0621 \u0643\u0646\u062a \u0641\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0623\u0648 \u0645\u0648\u0638\u0641\u064b\u0627 \u0628\u062f\u0648\u0627\u0645 \u062c\u0632\u0626\u064a \u0623\u0648 \u0645\u0633\u0627\u0639\u062f\u0629 \u0645\u0648\u0633\u0645\u064a\u0629 \u060c \u0644\u0627 \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u062a\u063a\u064a\u064a\u0631 \u062a\u0648\u0642\u0639\u0627\u062a\u0647 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0623\u062f\u0627\u0626\u0643 \u0627\u0644\u0630\u064a \u064a\u062f\u0639\u0645\u0647. \u0645\u0646 \u0648\u062c\u0647\u0629 \u0646\u0638\u0631 \u0627\u0644\u062a\u0627\u062c\u0631 \u060c \u064a\u0639\u0646\u064a \u0647\u0630\u0627 \u0648\u062c\u0648\u062f \u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u0648\u062c\u0632\u0629 \u064a\u062a\u0645 \u062a\u062f\u0631\u064a\u0628 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645\u0647\u0627 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &quot;.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/bindy.com\/products\/retail-audit\/\" target=\"_blank\" rel=\"attachment noopener wp-att-12452\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/staff_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12452\"\/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">7 \u0637\u0631\u0642 \u0644\u062a\u0648\u062d\u064a\u062f \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0646 \u0628\u064a\u0646 \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u062a\u0627\u062c\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0627 \u062a\u0642\u062f\u064a\u0645 \u062a\u0648\u0642\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0648\u062d\u062f\u0629 \u0644\u0641\u0631\u064a\u0642\u0647\u0645 \u0645\u0627 \u064a\u0644\u064a:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u062f\u0631\u064a\u0628\u064a\u0629 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\u062a\u0634\u064a\u0631 \u0639\u0644\u0649 \u0648\u062c\u0647 \u0627\u0644\u062a\u062d\u062f\u064a\u062f \u0625\u0644\u0649 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645<\/li>\n\n\n\n<li>\u062a\u0639\u0644\u064a\u0642 \u062a\u0648\u0642\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0648\u062d\u062f\u0629 \u0641\u064a \u0645\u0643\u0627\u0646 \u064a\u0633\u0647\u0644 \u0631\u0624\u064a\u062a\u0647 \u0628\u0634\u0643\u0644 \u0631\u0648\u062a\u064a\u0646\u064a \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u064a\u062a\u0645 \u062a\u0630\u0643\u064a\u0631\u0647\u0645 \u0628\u0647\u0630\u0647 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631<\/li>\n\n\n\n<li>\u062a\u0648\u0641\u064a\u0631 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0644\u062a\u062c\u0627\u0631\u0628 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class=\"wp-image-7423\"\/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">\u062a\u062d\u062f\u064a\u062f \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0627\u0644\u0645\u0648\u0636\u062d\u0629 \u0623\u0639\u0644\u0627\u0647 \u0644\u0627 \u062a\u0643\u0648\u0646 \u0641\u0639\u0627\u0644\u0629 \u0625\u0644\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062d\u062f\u062f\u0629 \u0628\u0627\u0644\u0641\u0639\u0644. \u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u062f\u0645\u062c \u0647\u0630\u0647 \u0641\u064a \u062c\u0647\u0648\u062f \u0645\u062a\u062c\u0631\u0643 \u060c \u0636\u0639 \u0641\u064a \u0627\u0639\u062a\u0628\u0627\u0631\u0643 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\u0632\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u062c\u0631<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0627\u0644\u0639\u0645\u064a\u0644<\/li>\n\n\n\n<li>\u062a\u063a\u0644\u064a\u0641 \u0627\u0644\u0634\u0631\u0627\u0621<\/li>\n\n\n\n<li>\u0634\u0643\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0644\u0649 \u0632\u064a\u0627\u0631\u062a\u0647 \u0633\u0648\u0627\u0621 \u0623\u062c\u0631\u0649 \u0639\u0645\u0644\u064a\u0629 \u0634\u0631\u0627\u0621 \u0623\u0645 \u0644\u0627<\/li>\n\n\n\n<li>\u0643\u064a\u0641 \u062a\u0642\u0648\u0644 \u0648\u062f\u0627\u0639\u0627 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646\u062f \u062e\u0631\u0648\u062c\u0647\u0645 \u0645\u0646 \u0645\u062a\u062c\u0631\u0643<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/bindy.com\/industries\/\" target=\"_blank\" rel=\"attachment noopener wp-att-12794\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/shoppers_works_here_800.png?w=700&#038;ssl=1\" alt=\"\" class=\"wp-image-12794\"\/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0644\u0628\u064a\u0629 \u0648\u062a\u062c\u0627\u0648\u0632 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0623\u062e\u064a\u0631\u064b\u0627 \u060c \u0628\u064a\u0646\u0645\u0627 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u060c \u062a\u0647\u062f\u0641 \u0623\u064a\u0636\u064b\u0627 \u0625\u0644\u0649 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u062d\u0642\u064a\u0642\u0629 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643. \u0627\u0644\u0628\u064a\u0639 \u0628\u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0647\u0648 \u0633\u0648\u0642 \u062a\u0646\u0627\u0641\u0633\u064a \u060c \u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0630\u0644\u0643 \u060c \u064a\u062d\u062a\u0627\u062c \u062a\u062c\u0627\u0631 \u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0625\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0633\u0628\u0627\u0642\u064a\u0646 \u0644\u064a\u0633 \u0641\u0642\u0637 \u0641\u064a \u062c\u0630\u0628 \u0627\u0646\u062a\u0628\u0627\u0647 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643 \u0648\u0644\u0643\u0646 \u0641\u064a \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u064a\u0647.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-lightbox\"><a href=\"https:\/\/bindy.com\/about\/switch\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" data-attachment-id=\"63428\" data-permalink=\"https:\/\/blog.bindy.com\/ar\/5-reasons-people-leave-your-stores-without-buying-anything-and-how-to-fix-it\/growth-guest-expeience-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=1200%2C627&amp;ssl=1\" data-orig-size=\"1200,627\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"growth-guest-expeience-grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?fit=700%2C366&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey-1024x535.png?resize=700%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-63428\" srcset=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=18%2C9&amp;ssl=1 18w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=700%2C366&amp;ssl=1 700w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?resize=766%2C400&amp;ssl=1 766w, https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2021\/10\/growth-guest-expeience-grey.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&quot;\u0646\u0638\u0631\u064b\u0627 \u0644\u0623\u0646\u0643 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062f\u064a\u0643 \u060c \u0641\u0627\u0633\u062a\u0647\u062f\u0641 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u062d\u0642\u064a\u0642\u0629 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646. \u064a\u064f\u0639\u062f \u0627\u0644\u0628\u064a\u0639 \u0628\u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0633\u0648\u0642\u064b\u0627 \u062a\u0646\u0627\u0641\u0633\u064a\u064b\u0627 \u060c \u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0630\u0644\u0643 \u060c \u064a\u062d\u062a\u0627\u062c \u062a\u062c\u0627\u0631 \u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0625\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0633\u0628\u0627\u0642\u064a\u0646 \u0644\u064a\u0633 \u0641\u0642\u0637 \u0641\u064a \u062c\u0630\u0628 \u0627\u0646\u062a\u0628\u0627\u0647 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u064b\u0627 \u0641\u064a \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u064a\u0647 &quot;.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u0644\u0645 \u062a\u0639\u062f \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u062a\u062c\u0631 \u0648\u062d\u062f\u0647\u0627 \u060c \u0628\u0644 \u0623\u0635\u0628\u062d\u062a \u062a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0628\u0635\u0641\u062a\u0643 \u0628\u0627\u0626\u0639 \u062a\u062c\u0632\u0626\u0629 \u060c \u0641\u0625\u0646 \u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0648\u062c\u0648\u062f \u0631\u0633\u0627\u0626\u0644 \u0645\u062a\u062c\u0631 \u0645\u062a\u0645\u0627\u0633\u0643\u0629 \u0648\u0639\u0644\u0627\u0645\u0627\u062a \u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0646\u0639\u0645 - \u0644\u0642\u062f \u062e\u0645\u0646\u062a \u0630\u0644\u0643 - \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0639\u0628\u0631 \u062c\u0645\u064a\u0639 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062a\u064a \u064a\u062a\u0641\u0627\u0639\u0644 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639 \u0639\u0645\u0644\u0643. \u0628\u0634\u0643\u0644 \u062c\u0645\u0627\u0639\u064a \u060c \u0633\u064a\u062a\u0631\u062c\u0645 \u0647\u0630\u0627 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a - \u0648\u0647\u064a \u0645\u0632\u064a\u062c \u0641\u0627\u0626\u0632 \u064a\u0645\u0643\u0646 \u0644\u0623\u064a \u0628\u0627\u0626\u0639 \u062a\u062c\u0632\u0626\u0629 \u0623\u0646 \u064a\u0641\u062e\u0631 \u0628\u0647.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0639\u0646 \u0627\u0644\u0645\u0624\u0644\u0641:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"703\" data-attachment-id=\"5716\" data-permalink=\"https:\/\/blog.bindy.com\/ar\/rm-nlreyhle_headshot_2019-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/03\/rm-nlreyhle_headshot_2019-1-1-e1552078223175.jpg?fit=800%2C803&amp;ssl=1\" data-orig-size=\"800,803\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RM-NLReyhle_Headshot_2019 (1)\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/03\/rm-nlreyhle_headshot_2019-1-1-e1552078223175.jpg?fit=700%2C703&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/blog.bindy.com\/wp-content\/uploads\/2019\/03\/rm-nlreyhle_headshot_2019-1-1-e1552078223175.jpg?resize=700%2C703&#038;ssl=1\" alt=\"RM-NLReyhle_Headshot_2019 (1)\" class=\"wp-image-5716\" style=\"width:197px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><em>\u0646\u064a\u0643\u0648\u0644 \u0644\u064a\u0646\u0628\u0627\u062e \u0631\u064a\u0647\u064a\u0644 \u0647\u064a \u0645\u0624\u0633\u0633\u0629&nbsp;<a href=\"https:\/\/retailminded.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u0627\u0644\u0628\u064a\u0639 \u0628\u0627\u0644\u062a\u062c\u0632\u0626\u0629<\/a>&nbsp;\u0648 \u0623&nbsp;<a href=\"https:\/\/retailminded.com\/retail-minded-resource-guide\/retail-101-the-book\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u0645\u0624\u0644\u0641 \u0645\u0646\u0634\u0648\u0631<\/a>. \u0648\u0647\u064a \u0645\u0633\u0627\u0647\u0645\u0629 \u0645\u062a\u0643\u0631\u0631\u0629 \u0641\u064a \u0628\u0631\u0646\u0627\u0645\u062c The Today Show \u0648\u0645\u062c\u0644\u0629 Forbes \u0648\u0639\u062f\u062f \u0644\u0627 \u064a\u062d\u0635\u0649 \u0645\u0646 \u0645\u0646\u0634\u0648\u0631\u0627\u062a B2B. Reyhle \u0647\u064a \u0627\u0644\u0645\u062a\u062d\u062f\u062b\u0629 \u0628\u0627\u0633\u0645 Small Business Saturday \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0634\u0631\u0643\u0629 American Express \u0648\u062a\u0643\u062a\u0628 \u0628\u0627\u0646\u062a\u0638\u0627\u0645 \u0643\u0642\u0627\u0626\u062f\u0629 \u0641\u0643\u0631\u064a\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0644\u0645\u0648\u0627\u0631\u062f \u0645\u062e\u062a\u0644\u0641\u0629 \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0629.<\/em><\/p>\n\n\n\n<div id=\"jp-post-flair\" class=\"sharedaddy sd-like-enabled sd-sharing-enabled\">\n<div class=\"sharedaddy sd-sharing-enabled\">\n<div class=\"robots-nocontent sd-block sd-social sd-social-icon sd-sharing\">\n<h3 class=\"sd-title\">&nbsp;<\/h3>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0646\u0638\u0631\u064b\u0627 \u0644\u0623\u0646 77% \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0642\u062f \u062d\u062f\u062f\u0648\u0627 \u0645\u0624\u062e\u0631\u064b\u0627 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0648\u0642\u062d\u0629 \u0628\u0627\u0639\u062a\u0628\u0627\u0631\u0647\u0627 \u0627\u0644\u062c\u0627\u0646\u0628 \u0627\u0644\u0623\u0643\u062b\u0631 \u0625\u0632\u0639\u0627\u062c\u064b\u0627 \u0641\u064a \u0627\u0644\u062a\u0633\u0648\u0642 \u0641\u064a \u0627\u0644\u0645\u062a\u0627\u062c\u0631 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629 \u0648 55% \u0622\u062e\u0631 \u0639\u0644\u0649 \u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u0646\u0642\u0644 \u0623\u0639\u0645\u0627\u0644\u0647\u0645 \u0625\u0644\u0649 \u0645\u0643\u0627\u0646 \u0622\u062e\u0631 \u0628\u0633\u0628\u0628 \u0639\u062f\u0645 \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0645\u0646 \u0627\u0644\u062a\u0627\u062c\u0631 \u060c \u0641\u0645\u0646 \u0627\u0644\u0639\u062f\u0644 \u0623\u0646 \u0646\u0642\u0648\u0644 \u0625\u0646\u0647 \u0644\u064a\u0633 \u0643\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u062f\u0645\u0629 \u0647\u064a \u0646\u0641\u0633\u0647\u0627 \u0639\u0628\u0631 \u0627\u0644\u062a\u062c\u0632\u0626\u0629. \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0630\u0627 ... <a href=\"https:\/\/blog.bindy.com\/ar\/how-to-improve-customer-service-standards\/\" class=\"more-link\">\u0623\u0643\u0645\u0644 \u0627\u0644\u0642\u0631\u0627\u0621\u0629 <span class=\"screen-reader-text\">\u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span> <span 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\u0641\u0623\u0646\u062a \u062a\u0639\u0644\u0645 \u0623\u0646 \u0646\u0638\u0627\u0645 \u0646\u0642\u0627\u0637 \u0627\u0644\u0628\u064a\u0639 (POS) \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0623\u062f\u0627\u0629 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a\u060c \u0628\u0644 \u0647\u0648 \u0623\u062f\u0627\u0629 \u0641\u0639\u0651\u0627\u0644\u0629 \u062a\u064f\u0633\u0627\u0639\u062f \u0639\u0645\u0644\u0643 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0623\u0631\u0628\u0627\u062d\u0647 \u0648\u0639\u0645\u0644\u064a\u0627\u062a\u0647 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631. \u0645\u0639 \u062a\u0648\u0641\u0631 \u062e\u064a\u0627\u0631\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u0646\u0642\u0627\u0637 \u0627\u0644\u0628\u064a\u0639\u060c \u0623\u0635\u0628\u062d \u0645\u0646 \u0627\u0644\u0623\u0633\u0647\u0644 \u0639\u0644\u0649 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\u0648\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0648\u062a\u062f\u0642\u064a\u0642 \u0627\u0644\u0645\u0648\u0627\u0642\u0639\u060c \u0648\u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0645\u0647\u0627\u0645. \u0644\u0645\u0627\u0630\u0627\u061f \u062a\u0648\u0636\u062d \u0647\u0630\u0647 \u0627\u0644\u0645\u0642\u0627\u0644\u0629 \u062c\u062f\u0648\u0649 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 Bindy \u0641\u064a \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062c\u0632\u0626\u0629\u060c \u0648\u0639\u0627\u0626\u062f \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a\u0647\u060c \u0641\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0627\u0644\u062a\u0633\u0648\u064a\u0642\u060c \u0648\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u062a\u0643\u0644\u0641\u0629\u060c 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